Daniel came out to take care of a broken shower head in the master bathroom. I had called earlier in the day to make an appointment for later in the week, not expecting to have same day service. Daniel was out within hours and fixed the problem in thirty minutes. Fast, friendly and professional.
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We have had a leaky kitchen faucet from the previous owners for awhile. I found this company via Women of Belmont FB Group I belong to....spoke with Scott, the owner. He was very informative and helpful! He was literally at HD for another house and helped me with decisions and what to buy, etc. My husband and I went to Lowe’s ASAP, and his co-worker came out within a couple hours and replaced our faucet that we bought new. Fabulous and very prompt company! We will be calling them in a couple of weeks after the new sink arrives and granite company puts in so Plumber Crazy can do the rest! Thank you Scott and Daniel for your prompt and effective hard work! We will always use them!!!
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I noticed that my sump pump wasn’t coming on like it should and with the rain we’ve had over the last week and in the forecast I didn’t want to take chances. I called plumb crazy and received a call back within a few minutes from Scott. He said they could come out that day within a few hours and get me set up. I called a few other places and the earliest they could get to me was 2 days later. I decided to go with Plumb Crazy and I’m glad I did. Daniel arrived within 3 hours. He was very professional, answered all of my questions, was clean and thorough and provided me with tips on how to check the system, winterize, etc.
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Plumb Crazy was quick to get me on their schedule for what, i thought, was an emergency. I spoke with Scott on the phone and he eased my nerves and I decided there was no need for an emergency service. Scott kindly worked me into the schedule for the next day. Daniel came out for the service and he was very knowledgeable and polite. Daniel showed up on the earlier end of the four hour, called when he was 20 minutes out and wore protective shoe covers in the home. I called Plumb Crazy because i thought i had a pipe leak. After Daniel checked for a pipe leak and found nothing, he volunteered to go up in my attic to see if it was a roof problem. Sure enough, there was a leak coming from the roof. Daniel even answered generic plumbing questions I had. Overall, I feel Daniel went above and beyond and I will be using Plumb Crazy for my next plumbing issues.
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I have used Plumb Crazy on several occasions and have received excellent service. Today was no different. Daniel was on time, personable, efficient and extremely knowledgeable regarding the issue with our hot water heater. I will definitely use Plumb Crazy again for any of our future plumbing needs.
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