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Pioneer Oil and Propane | 60 Canterbury St. | Worcester, MA 01610

* Total number of reviews and star-ratings are based on data collected during the time period Pioneer Oil and Propane has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Cheryl G. on 05/11/20

Excellent, friendly service. i have been a customer for 14 years, and I know I can always count on them. They have replaced my water heater, my outside oil tank, and my oil burner and all done with the utmost professionalism. My latest cleaning service was fast and efficient.

By James D. on 05/10/20

We have been a customer for almost 30 years, and have always been happy with Pioneer. We recently had an emergency weekend service call from Jeff M. He was very professional and fixed our issue quickly. We would highly recommend Pioneer.

By John G. on 04/21/20

We've had reliable service and good advice from the people at Pioneer for may years.

By Jack B. on 04/21/20

they solved a problem with burned fuel smell

By David R. on 02/27/20

no comment

By Elizabeth F. on 02/18/20

We have been satisfied customers for 20 years. Joe G. just helped us through the purchase of a new furnace & did a great job. love our new system.

By Craig R. Lindberg .. on 02/09/20

Todd was great. He was patient, good humored, and very helpful to us. Despite the call in the middle of the night, during the holidays, Tom did an excellent job and got our furnace back up and running! Pioneer Oil has been great to us over the years and we have...
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By Matthew B. on 02/07/20

Happy with the work and Tom was very nice and informative.

By David H. on 01/08/20

Customer service is awesome

By David H. on 01/08/20

Customer service is awesome

By Sang Hoang N. on 01/02/20

Pioneer technicians are great!!!! They came to fix my furnace right away. Edward H. was very nice and explain everything about my furnace history . Tom C. Is the “furnace whisper “ .He is the man that if the furnace doesn’t want to work, he knows what to do to make it work and he also went above and beyond by sealing up my furnace and preforming a test to see how well my furnace was burning oil. I would not mind having these technicians again.
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By Lisa P. on 12/31/19

no comment

By Patrick N. on 12/31/19

Customer for 7 years - emergency calls are answered immediately by a service technician who is knowledgeable and will give you a fair price.

By Donna R. on 12/31/19

Customer service is always outstanding!

By Kathryn B. on 12/31/19

no comment

By Richard M. on 12/31/19

I have been a customer for over 30 years and was always pleased. Not so much now. I have a service contract and recently had two thermostats malfunction. I was charged for one... the service manager said it was what the contract says. I looked and looked and I can'...
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By Gene T. on 12/24/19

Ed,, our tech, was excellent in handling our oil heater problem. We have been Pioneer Oil customers for almost 20 years and will continue to be.

By Steven G. on 12/16/19

Recently had my 22 year old furnace replaced. I thought the work was done with a high degree of craftsmanship. Of course the new furnace works well, and it even looks good. Also just received my Massachusetts rebate.

By Tim H. on 12/09/19

They didn’t hesitate to service my burner late into their busy season. They immediately put me on there schedule and showed up on time without any issues. I was not pushed into any extra BS services or fed any lies. I would recommend them to anyone.

By Richard D. on 12/09/19

A zone valve was corroded and non-functional. Matt recognized the issue and fixed it, along with adding a missing shut off. The zone is working fine now.

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Joe G

Rating:

44 total reviews!

Chris C

Rating:

39 total reviews!

Tom C

Rating:

(35 total reviews)

Matt H

Rating:

(29 total reviews)

Wayne S

Rating:

(26 total reviews)

Albert Q

Rating:

(19 total reviews)

1. Choose a Service Pro

Albert Q.
Amy .
Cade C.
Chris C.
Customer Guarantee Team .
Edward H.
Frank M.
Glenn M.
Jeff M.
Joe G.
Joey G.
John M.
Malcom A B.
Mark .
Matt H.
Nancy R.
Paula .
Pioneer Team ..
Ricky C.
Steven C.
Steven M.
Tina .
Tom C.
Vernon J.
Victor J P.
Wayne S.

Customer service is always a top priority at Pioneer Oil and Propane. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

By Christopher B. on 03/12/19

Polite, on time, finished early, and reasonably priced

By Ivan A. on 12/28/18

We are very happy with their service. They are very professional and efficient. I was worried about the repairs cost but they give us a very affordable options, they changed our system and it is working perfectly fine. They quality of their service exceeded our exp...
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By Ronald & Ann S. on 07/26/18

(no comment)

By Phillip L. on 06/23/18

Very responsive company that I've used for over 25 years. They come right away whenever there's an issue.

By James R. on 05/13/18

Wayne and the whole team did a great and professional job replacing our furnace and a complicated system. Would highly recommend them.

By Cheryl & Thomas G. on 04/24/18

We have been a customer of Pioneer for the past almost 12 years and have always been provided with Excellent service. Also a Big Thank You to Joe G. for his professional experience and knowledge. Thanks Again, Cheryl & Tom Gignilliat

By Phillip L. on 03/14/18

Very responsive company that I've used for over 25 years. They come right away whenever there's an issue.

By Bernard M. on 02/15/18

Totally satisfied.

By Chris M. on 01/23/18

I have been with Pioneer for nearly 20 years. On the couple occasions when I needed them immediately, they were there and fixed the problem quickly. Even day to day, their service and support are the best. I would never leave them.

By George M. on 01/20/18

By Geraldine M. on 01/12/18

They Installed the new heating system for us were very professional they gotThe work done they were respectful and I’ve been with them for 14 1/2 years would recommend them to anybody

By Ann Marie M. on 10/31/17

When I needed a new furnace I contacted, the highly recommended, Pioneer Oil Co. Their representative, Joe Germain, was very prompt, courteous, knowledgeable and competent. He produced an expert quote in record time, and then organized a great team. They did an ...
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By Paul R. on 10/31/17

By Lester R. on 10/28/17

(no comment)

By Maria D. on 10/26/17

We've had Pioneer oil for over 20 years, love their prepay process, never have to worry about getting a delivery. Recently our pipes froze and they were there working to get our heat back on that day, as well as assist us with the insurance claim and repairs.

By James D. on 10/21/17

We had a great experience with Pioneer Oil. The service technicians (Wayne & others like Gauthier Plumbing) and the help from Joe G. with scheduling and paperwork were really helpful. Great job, guys. From the Dooley's

By James C. on 09/30/17

Everybody was very nice but it should not have taken three visits to solve the problem.

By Joann D. on 07/31/17

Pioneer is a great company. They are always honest, they deliver what they promise and their techs are the best. A all around.

By Thomas T. on 06/11/17

I was extremely pleased and satisfied with the work done by the Pioneer team of project manager Joe G. and service technicians Chris, Chris, and Wayne. They installed a new oil fired boiler in one day as promised and at a very reasonable price that included removal and disposal of the old boiler. The service technicians were very knowledgeable, worked very efficiently together with little disruption to the functioning of my house, and they cleaned the work space completely at the conclusion of their work. I believe you would find it difficult to find a company that could do as good a job as Pioneer did for me.
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By Stephanie R. on 06/09/17

Wayne is the BEST!

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Albert Q.

Amy .

Cade C.

Chris C.

Customer Guarantee Team .

Edward H.

Frank M.

Glenn M.

Jeff M.

Joe G.

Joey G.

John M.

Malcom A B.

Mark .

Matt H.

Nancy R.

Paula .

Pioneer Team ..

Ricky C.

Steven C.

Steven M.

Tina .

Tom C.

Vernon J.

Victor J P.

Wayne S.

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