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Pioneer Oil and Propane | 60 Canterbury St. | Worcester, MA 01610

* Total number of reviews and star-ratings are based on data collected during the time period Pioneer Oil and Propane has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By James M. on 01/13/18

By Roland P. on 01/12/18

one of the best techs I,ve had over the years I hope you don't let him go like you did with brian

By Marshall H. on 01/12/18

Always prompt and efficient service. We have been with Pioneer for years. Matt was a super tech who diagnosed and solved the problem quickly.

By Geraldine M. on 01/12/18

They Installed the new heating system for us were very professional they gotThe work done they were respectful and I’ve been with them for 14 1/2 years would recommend them to anybody

By Peg and Jim M. on 12/28/17

Wow! When we first spoke to Joe Germain, we immediately knew we were in good hands!! From the receptionist who helped insure we received our propane installation before Thanksgiving (again with Joe's help) to the delivery and service men....we have been impressed! Thank you Joe Germain and the rest of the Pioneer Oil Company, we are most thankful for your service. Happy New Year all!
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By Karen S. on 12/18/17

(no comment)

By Tom E. on 12/15/17

Joe G. saved us from what could have been a huge oil tank disaster. Excellent service and a great bunch of guys! Very thankful for Pioneer Oil.

By Claudia R. on 12/13/17

Prompt and professional service. Most recently, our hot water boiler died 2 days before Thanksgiving, and Joe expedited the delivery and installation of a new boiler in 24 hours.

By Pamela H. on 11/17/17

I called and the service man was at my house and the boiler was fixed within a couple hours. I have had a service plan with pioneer for 13 years (the age of my boiler) and they have always been helpful and courteous.

By Darius B. on 11/17/17

Great people to work with , Matt H did a moumental job in taking out our leaking oil tank and installing a new oil tank. Conditions were not favorable in the basement access, but he got the job done in a timely and professional manner.

By Nick C. on 11/02/17

Joe could not have been any better. On site quick, obviously a pro, new his stuff, and was very easy to talk to. Joe serves as an outstanding first impression for Pioneer Oil and Propane.

By Daniel S. on 10/31/17

Zach was great clean and courteous

By Ann Marie M. on 10/31/17

When I needed a new furnace I contacted, the highly recommended, Pioneer Oil Co. Their representative, Joe Germain, was very prompt, courteous, knowledgeable and competent. He produced an expert quote in record time, and then organized a great team. They did an ...
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By Denise J. on 10/31/17

The service was fast and efficient. Would recommend highly!

By Paul R. on 10/31/17

By Geraldine M. on 10/29/17

(no comment)

By Stephen & Diana D. on 10/29/17

What a great experience I had with Joe Germaine and Pioneer Oil & Propane. From the first day I spoke with Joe, I could tell he was on my side and doing everything he could to satisfy my needs. He was up front and explained everything that would happen throughout the process. I never felt like I was dealing with a salesman. Joe is an advisor and did his job guiding me all the way. He never over promised and under delivered. It was just the opposite. Everything he told me would happen, did, and to my complete satisfaction. Even after the process was complete, he was still there with some follow up calls to make sure I was satisfied. We did encounter one setback when one piece on the new boiler was not working. I called Joe and he immediately got everyone involved to make sure it was fixed quickly. Special thanks to Cade as he made a couple of extra trips to the house to make sure the new boiler was fixed and working perfectly. Thank you. I would recommend Joe, Cade, Wayne, and the rest of the crew at Pioneer to anyone looking to have an oil & propane company that is up front, trustworthy, and reliable. They have exceeded all of my expectations. Great job!
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By Lester R. on 10/28/17

(no comment)

By Maria D. on 10/26/17

We've had Pioneer oil for over 20 years, love their prepay process, never have to worry about getting a delivery. Recently our pipes froze and they were there working to get our heat back on that day, as well as assist us with the insurance claim and repairs.

By Daniel C. on 10/26/17

We had been a customer of Pioneer oil for over 30 Years. We had scheduled our yearly tuneup and had requested a specific tech because he was familiar with an ongoing issue that we were having .We were told he wouldn't be available for about a month. We scheduled for Him to come out, and waited the month...Pioneer sent Albert instead....It was the last straw. Pioneer has been nothing but headache after stressful headache ever since Sail Energy took over the company
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Select any employee to see all their reviews.

1. Choose a Service Pro

Albert Q.
Amy .
Cade C.
Chris C.
Customer Guarantee Team .
Edward H.
Frank M.
Glenn M.
Jeff M.
Joe G.
Joey G.
John M.
Malcom A B.
Mark .
Matt H.
Nancy R.
Paula .
Pioneer Team ..
Ricky C.
Steven C.
Steven M.
Tina .
Tom C.
Vernon J.
Victor J P.
Wayne S.

Customer service is always a top priority at Pioneer Oil and Propane. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Albert Q.

Amy .

Cade C.

Chris C.

Customer Guarantee Team .

Edward H.

Frank M.

Glenn M.

Jeff M.

Joe G.

Joey G.

John M.

Malcom A B.

Mark .

Matt H.

Nancy R.

Paula .

Pioneer Team ..

Ricky C.

Steven C.

Steven M.

Tina .

Tom C.

Vernon J.

Victor J P.

Wayne S.

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