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Pioneer Oil and Propane | 99 Technology Park Rd | Sturbridge, MA 01566

* Total number of reviews and star-ratings are based on data collected during the time period Pioneer Oil and Propane has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By DAVID Y. on 10/05/17

I recently purchased 3 mini splits from this company. Joe G came to my home, assessed my families needs and advised accordingly. Other companies said 3 to 5 weeks delivery time but when Joe G heard my family medical issues, BAM, install 3 days later. Competitive pr...
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By jen s. on 10/04/17

By James C. on 09/30/17

Everybody was very nice but it should not have taken three visits to solve the problem.

By Carolyn H. on 09/22/17

By Michael F. on 09/16/17

Joe G was very helpful and explained my options for propane and oil. So far so good working with them.

By Allison C. on 09/15/17

We unexpectedly needed a new oil tank. Pioneer came out the same day to replace the tank, and quickly got it up and running (....on a Friday afternoon!). All the staff were amazing, and Joe and Cade explained everything to me. Being new to home ownership, we were stressed about having to do something so major so soon; but, Pioneer made the job seamless and stress free. Thank you, you have a new long-term customer!
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By Ray R. on 09/15/17

By Edward M. on 09/14/17

On time, professional, thorough - went over some concerns with me, and even looked at some additional things at my request. Friendly and knowledgeable.

By Victor C. on 09/14/17

(No Comment)

By Don M. on 09/13/17

My wife and I just finished filling out the Rebate Form with your Energy Advisor Joe Germain. If it wasn't for Joe I doubt this would ever happen. Your former advisor was quick to sign me up for a new NORITZ CB 199 but I never heard from him again. His cell voice mail was always full. Joe walked us through the paperwork needed for the Rebate and answered all our questions professionally. We know who to call next time we need anything from Pioneer Oil. Don and Sue Morin
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By Robert C. on 09/10/17

A little more expensive than competitors but you get what you pay for. Joe G delivered a great experience that was professionally installed on time and with no mess. The crew worked efficiently, cleaned up and left us very happy. Joe also improved the system with some enhancements by removing the old humidification system that was not working. So, very satisfied with the overall experience!
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By Pauline S. on 09/06/17

Joe is a very honest and trustworthy guy. He is professional, hard working and I strongly recommend him.

By Mary Ann H. on 09/06/17

Joe was just great - very professional, thorough and knowledgeable. A pleasure to work with!

By Sandra H. on 09/06/17

Very prompt, courteous and professional service, diagnosing problem, recommendation of options and replacement of hot water heater. Top notch all around.

By Mary Ann H. on 09/05/17

Joe is a very honest and trustworthy guy. He is professional, hard working and I strongly recommend him.

By Brian H. on 08/31/17

I worked with Joe G on my project from quote through installation. Joe provided top notch service and pricing, and was very helpful through several rounds of paperwork with the MassSave program. I am very pleased with the project cost, installation, and service. I...
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By Richard P. on 08/30/17

Can't say enough positive things from beginning to end about the process of getting my new heating system, a Pensotti oil boiler and an HTP indirect water heater from Pioneer Oil. To start, Joe Germain was the first person to arrive at my house to give me an estimate. Joe is an outstanding professional. He knows every aspect about what a heating system should be at a reasonable price, using top quality materials. Also, the cadre who did the installation were excellent. It is rare in this day and age to get something done right the first time. Pioneer surpassed this. All I can say is I'm very happy with my new heating system and would not hesitate to call Pioneer Oil if I had to do it over again. They do excellent work.
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By Brian M. on 08/25/17

pioneer oil came over and Joe set me up for propane service , a time for a new propane tank and also for a new oil delivery contract, Joe went over everything , he was great.

By George M. on 08/21/17

Zake M. provided excellent service to my power vent system when the air draft intake failed. Zake replaced needed parts and when complected cleaned the area. He also explained to me in layman's terms what happened. Pioneer Oil Service Tech's always provided outsta...
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By Diane N. on 08/17/17

Excellent service - courteous and speedy! Knowledgeable and perienced.

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1. Choose a Service Pro

Albert Q.
Amy .
Benjamin D.
Cade C.
Chris C.
Customer Guarantee Team .
Edward H.
Frank M.
Glenn M.
Jeff M.
Joe G.
Joey G.
John M.
Malcom A B.
Mark .
Matt H.
Nancy R.
Paula .
Pioneer Team ..
Ricky C.
Steven C.
Steven M.
Tina .
Tom C.
Vernon J.
Victor J P.
Wayne S.

Customer service is always a top priority at Pioneer Oil and Propane. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Albert Q.

Amy .

Benjamin D.

Cade C.

Chris C.

Customer Guarantee Team .

Edward H.

Frank M.

Glenn M.

Jeff M.

Joe G.

Joey G.

John M.

Malcom A B.

Mark .

Matt H.

Nancy R.

Paula .

Pioneer Team ..

Ricky C.

Steven C.

Steven M.

Tina .

Tom C.

Vernon J.

Victor J P.

Wayne S.

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