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By DAVID Y. on 10/05/17
I recently purchased 3 mini splits from this company. Joe G came to my home, assessed my families needs and advised accordingly. Other companies said 3 to 5 weeks delivery time but when Joe G heard my family medical issues, BAM, install 3 days later. Competitive pr...
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I recently purchased 3 mini splits from this company. Joe G came to my home, assessed my families needs and advised accordingly. Other companies said 3 to 5 weeks delivery time but when Joe G heard my family medical issues, BAM, install 3 days later. Competitive pricing with a fantastic installation team. Customer for life because of my experience with Joe G and the installation team !
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By jen s. on 10/04/17
I recently purchased 3 mini splits from this company. Joe G came to my home, assessed my families needs and advised accordingly. Other companies said 3 to 5 weeks delivery time but when Joe G heard my family medical issues, BAM, install 3 days later. Competitive pr...
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I recently purchased 3 mini splits from this company. Joe G came to my home, assessed my families needs and advised accordingly. Other companies said 3 to 5 weeks delivery time but when Joe G heard my family medical issues, BAM, install 3 days later. Competitive pricing with a fantastic installation team. Customer for life because of my experience with Joe G and the installation team !
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By James C. on 09/30/17
Everybody was very nice but it should not have taken three visits to solve the problem.

By Carolyn H. on 09/22/17

By Michael F. on 09/16/17
Joe G was very helpful and explained my options for propane and oil. So far so good working with them.

By Allison C. on 09/15/17
We unexpectedly needed a new oil tank. Pioneer came out the same day to replace the tank, and quickly got it up and running (....on a Friday afternoon!). All the staff were amazing, and Joe and Cade explained everything to me. Being new to home ownership, we were s...
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We unexpectedly needed a new oil tank. Pioneer came out the same day to replace the tank, and quickly got it up and running (....on a Friday afternoon!). All the staff were amazing, and Joe and Cade explained everything to me. Being new to home ownership, we were stressed about having to do something so major so soon; but, Pioneer made the job seamless and stress free. Thank you, you have a new long-term customer!
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By Ray R. on 09/15/17
We unexpectedly needed a new oil tank. Pioneer came out the same day to replace the tank, and quickly got it up and running (....on a Friday afternoon!). All the staff were amazing, and Joe and Cade explained everything to me. Being new to home ownership, we were s...
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We unexpectedly needed a new oil tank. Pioneer came out the same day to replace the tank, and quickly got it up and running (....on a Friday afternoon!). All the staff were amazing, and Joe and Cade explained everything to me. Being new to home ownership, we were stressed about having to do something so major so soon; but, Pioneer made the job seamless and stress free. Thank you, you have a new long-term customer!
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By Edward M. on 09/14/17
On time, professional, thorough - went over some concerns with me, and even looked at some additional things at my request. Friendly and knowledgeable.

By Victor C. on 09/14/17
(No Comment)

By Don M. on 09/13/17
My wife and I just finished filling out the Rebate Form with your Energy Advisor Joe Germain. If it wasn't for Joe I doubt this would ever happen. Your former advisor was quick to sign me up for a new NORITZ CB 199 but I never heard from him again. His cell voice m...
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My wife and I just finished filling out the Rebate Form with your Energy Advisor Joe Germain. If it wasn't for Joe I doubt this would ever happen. Your former advisor was quick to sign me up for a new NORITZ CB 199 but I never heard from him again. His cell voice mail was always full. Joe walked us through the paperwork needed for the Rebate and answered all our questions professionally. We know who to call next time we need anything from Pioneer Oil. Don and Sue Morin
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By Robert C. on 09/10/17
A little more expensive than competitors but you get what you pay for. Joe G delivered a great experience that was professionally installed on time and with no mess. The crew worked efficiently, cleaned up and left us very happy. Joe also improved the system with s...
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A little more expensive than competitors but you get what you pay for. Joe G delivered a great experience that was professionally installed on time and with no mess. The crew worked efficiently, cleaned up and left us very happy. Joe also improved the system with some enhancements by removing the old humidification system that was not working. So, very satisfied with the overall experience!
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By Pauline S. on 09/06/17
Joe is a very honest and trustworthy guy. He is professional, hard working and I strongly recommend him.

By Mary Ann H. on 09/06/17
Joe was just great - very professional, thorough and knowledgeable. A pleasure to work with!

By Sandra H. on 09/06/17
Very prompt, courteous and professional service, diagnosing problem, recommendation of options and replacement of hot water heater. Top notch all around.

By Mary Ann H. on 09/05/17
Joe is a very honest and trustworthy guy. He is professional, hard working and I strongly recommend him.

By Brian H. on 08/31/17
I worked with Joe G on my project from quote through installation. Joe provided top notch service and pricing, and was very helpful through several rounds of paperwork with the MassSave program. I am very pleased with the project cost, installation, and service. I...
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I worked with Joe G on my project from quote through installation. Joe provided top notch service and pricing, and was very helpful through several rounds of paperwork with the MassSave program. I am very pleased with the project cost, installation, and service. I will continue to do business with Joe, and would not hesitate to use him again on future projects.
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By Richard P. on 08/30/17
Can't say enough positive things from beginning to end about the process of getting my new heating system, a Pensotti oil boiler and an HTP indirect water heater from Pioneer Oil. To start, Joe Germain was the first person to arrive at my house to give me an estima...
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Can't say enough positive things from beginning to end about the process of getting my new heating system, a Pensotti oil boiler and an HTP indirect water heater from Pioneer Oil. To start, Joe Germain was the first person to arrive at my house to give me an estimate. Joe is an outstanding professional. He knows every aspect about what a heating system should be at a reasonable price, using top quality materials. Also, the cadre who did the installation were excellent. It is rare in this day and age to get something done right the first time. Pioneer surpassed this. All I can say is I'm very happy with my new heating system and would not hesitate to call Pioneer Oil if I had to do it over again. They do excellent work.
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By Brian M. on 08/25/17
pioneer oil came over and Joe set me up for propane service , a time for a new propane tank and also for a new oil delivery contract, Joe went over everything , he was great.

By George M. on 08/21/17
Zake M. provided excellent service to my power vent system when the air draft intake failed. Zake replaced needed parts and when complected cleaned the area. He also explained to me in layman's terms what happened. Pioneer Oil Service Tech's always provided outsta...
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Zake M. provided excellent service to my power vent system when the air draft intake failed. Zake replaced needed parts and when complected cleaned the area. He also explained to me in layman's terms what happened. Pioneer Oil Service Tech's always provided outstanding service to me for many years.. Thank you Pioneer oil
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By Diane N. on 08/17/17
Excellent service - courteous and speedy! Knowledgeable and perienced.
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