CALL TO SCHEDULE
508-753-3223
By Patricia B. on 11/17/18
Very neat, efficient., and polite.

By Dick C. on 11/16/18
Ww recently had to have our hot water heater replaced. We called Joe Gemain who came out to take a look at what type of water heater would be the best for us. Pioneer oil sells both oil & propane. Joe suggested a Hybrid electric hot water heater which we select...
(View More)
Ww recently had to have our hot water heater replaced. We called Joe Gemain who came out to take a look at what type of water heater would be the best for us. Pioneer oil sells both oil & propane. Joe suggested a Hybrid electric hot water heater which we selected. An installation date and time was set up for the work to be done. They arrived at the time we agreed on. The plumbers and the technician promptly got to work. I have to comment on their personalities. Excellent. They explained exactly what the process was to compete the change over. When finished they picked up all of the trash they had, explained how the new hot water heater worked, the optons we had, answered my questions, packed their gear and told me to call if have any questions and left. Managing a small business most of my life I know the difficulties involved in being succesful. Pioneer is a company that knows what the word service means and knows the dificulty being competative to keep their customer base. This is the type of company I want to and enjoy doing business with. R. Culross
(View Less)

By Lisa G. on 11/15/18
The service I received from Pioneer Oil and Propane was exceptional as always. My technician was friendly and respectful, along with very knowledgable in his trade. I’m very pleased that no matter what time day or night, Pioneer Oil and Propane will always be t...
(View More)
The service I received from Pioneer Oil and Propane was exceptional as always. My technician was friendly and respectful, along with very knowledgable in his trade. I’m very pleased that no matter what time day or night, Pioneer Oil and Propane will always be there for me should I need them.
(View Less)

By James J. on 11/15/18
(no comment)

By Edmond P. on 11/15/18
Matt H. did a great job !

By George M. on 09/13/18
Had a couple of service items not all related to Matt. In regards to Matt, like all his team members provided excelent service and leaving the work area clean with the Burner (oil) ready to go. Can always count on Pioneer with quick (low downtime). Have had a cou...
(View More)
Had a couple of service items not all related to Matt. In regards to Matt, like all his team members provided excelent service and leaving the work area clean with the Burner (oil) ready to go. Can always count on Pioneer with quick (low downtime). Have had a couple of needs this last couple of mounth''s involving many members of the service organzation managed by Cade C. Had a water heater fail, caused by failure of city water preasure valve. The heater was 80 gals attached to the oil Burner. As alway's Pioneer is at the high end of technoligy and introduced to me Heat Pump Solution. State of the art. It is decoupled from the existing burner (no oil needed). It working terrific. Took a large effort in co-ordination as outside assist was needed for Pluming and Electrical work (fix original problem) Also a full inspection was needed of the H/AC for another purpose and Cade came out on a hot muggy day (attic) to verify all items met code . Needed a more formal document for the leagal requirements. He provided for me I have been with Pioneer for 17 plus years and they they keep geting better. I recomend them to all, from top to bottom all eager to help us the client. PIONEER is a KEEPER
(View Less)

By Rebecca K. on 09/12/18
Tom from Pioneer Oil has come for several years now to service our boiler. He has always been punctual, efficient and done an excellent job. He is very knowledgeable and skilled, which gives us confidence in the quality of his work. I also like the continuity of ha...
(View More)
Tom from Pioneer Oil has come for several years now to service our boiler. He has always been punctual, efficient and done an excellent job. He is very knowledgeable and skilled, which gives us confidence in the quality of his work. I also like the continuity of having the same technician provide service to us year after year. Thank you and hope to see you again next year!
(View Less)

By Mr. & Mrs. B. on 09/09/18
Did a great job and was helpful with general furnace and chimney question.

By William R. on 09/07/18
I'm quit satisfied with my service from Eric and Pioneer Oil and Propane.

By Edward M. on 07/29/18
Great job - on time, professional, friendly, explained everything completely and left information for follow up.

By Marion K. on 07/28/18
As usual, Pioneer Oil continues to provide outstanding customer service and fulfills all if our heating needs.

By Gene H. on 07/27/18
Friendly, fast and professional. I've been a Pioneer customer for over a decade and they've always taken great care of my heating/cooling needs as a homeowner.

By Ann B. on 07/26/18
A wonderful company that is so helpful starting with the people who answer the phones and including all the service staff. I am in my 80s and have lived in different parts of the US. I feel they have given me the best service of this type I have ever had. I just p...
(View More)
A wonderful company that is so helpful starting with the people who answer the phones and including all the service staff. I am in my 80s and have lived in different parts of the US. I feel they have given me the best service of this type I have ever had. I just plain like everything they do.
(View Less)

By Ronald & Ann S. on 07/26/18
(no comment)

By Marie J. on 07/25/18
My service technician was the best. He took time to explain my old boiler and some great tips. Pioneer ordering online system is so easy and convenient. It makes all the difference.

By Kimberly W. on 07/24/18
Very professional, personable, and knowledgeable

By John N. on 07/02/18
Albert arrived on the early side of our scheduled time window for our annual service contract. He was very professional and explained the work that he had performed. Unfortunately the time frame allowed was not enough to do all the work that had to be done. I was t...
(View More)
Albert arrived on the early side of our scheduled time window for our annual service contract. He was very professional and explained the work that he had performed. Unfortunately the time frame allowed was not enough to do all the work that had to be done. I was told a representative of the company would call to set up an appointment to complete the work. Ive been waiting sine 6/14/2018 and have not heard from them. While I rate there service as very good, this will be an inconvenience as I will have to give up another day to have this problem solved. I'm sure it is company policy but it would have been nice to finish the job before going to another appointment.
(View Less)

By Shelah J. on 06/24/18
Quick, friendly and efficient service.

By Phillip L. on 06/23/18
Very responsive company that I've used for over 25 years. They come right away whenever there's an issue.

By Bonnie A. on 06/22/18
(no comment)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
508-753-3223

Select any employee to see all their reviews.

Joe G
Rating:
43 total reviews!
Chris C
Rating:
27 total reviews!
Wayne S
Rating:
(24 total reviews)
Matt H
Rating:
(18 total reviews)
Ron N
Rating:
(16 total reviews)
Zach M
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Pioneer Oil and Propane has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
508-753-3223

Customer service is always a top priority at Pioneer Oil and Propane. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.