We've used Pat the Plumber for our plumbing needs for several years and have been very happy with their service. This time was no exception. Trey was very courteous and patiently explained our options for replacing the leaking hot water heater. He then completed the job in a very satisfactory manner and fixed a few related things that needed attention while doing the replacement. Our call to the office was handled very well by Erin and she relayed information I provided to Trey so that he was prepared. Overall, a very punctual and professional job which is what I have come to expect from Pat's staff.
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Since I started using Pat’s I will not call anyone else. No matter what day you call they will send someone to your home or where ever needed. All the techs that have been to my place are always friendly and very understanding. I would tell everybody if you a plumber, heat or air to call Pat the plumber they are the best. Thank to all of you.
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Pat the Plumber, handled my need for a hot water replacement with right away and right on service. From the time I started an on-line chat with their website and the completion of the installation of the new water heater, 4 hours elapsed. Erin, that I talked to on the phone was very considerate and polite and made sure to get all of the necessary information and have a service tech scheduled to meet with me at the house as soon as possible. Trey the service tech evaluated the old heater and provided me 5 different options to choose from for a new replacement. The quoted prices given included everything (new heater, installation, & parts) and even the tax. Once I made my selection Trey started the removal of the old heater and contacted their warehouse and had the new one on its way, arriving just as the removal process was completed except for hauling the old unit out of the basement and bringing the new unit in. The service tech and the delivery person were both very considerate of our home and making sure to clean up after everything was completed. Yes, I would recommend "Pat the Plumber" to anyone that is in need of plumbing service. I will definitely be using them for any future plumbing needs.
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We had leaky corroded faucets and our water bill was rising from all the water they wasted. Trey from Pat the Plumber installed excellent new kitchen and bathroom faucets and repaired a leaky toilet also. He was on-time, showed us our options, gave a detailed/written estimate before he started, completed all the work in a reasonable amount of time, and now we have excellent sinks.
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