Beyond Overpriced! The last install of our faucet was less than 20 minuets to remove and install and our realtor ordered and paid for the faucet and you charged over $400 for 20 mins? Insane! Overall, this job had over $1,200 in labor. Your company over charges labor, takes advantage of the consumer, doesn’t communicate well within your staff and I won’t recommend ever.
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Had a drippy tub spout and needed to change out trim in bath/shower. Realized sweat soldering exceeded my limited ability so called the pro's and got the Best of the Best! - fellow by the name of Christopher D. Knowledgeable, more than competent, tidy, efficient and pleasant too! This company has been our go-to for years now and have never disappointed.
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The field staff was very enlightening. He answered any questions I had in reference to the insulation and up keep of the new water heater. He took away the old water heater which I greatly appreciated. He had an apprentice with him teaching him the ropes of being a technician. One thing I did not appreciate is he showed up in a rental truck. Now in this day and age I do not know who this person is Or who he works for. A log on a shirt does not prove anything. So I had to call Amanda to verify That this person works for the company. I think you should have an ID with picture toAA verify they work for the company
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Called Paradise about a problem with my hot water heater. Spoke to Amanda M. and she was friendly and courteous. Scheduled an appointment for the next day. Alan G. arrived promptly as scheduled the next day and determined that my old water heater needed to be replaced. He ordered a new one to be delivered while he was there. I was impressed by the very neat and quick installation of the new heater. Would highly recommend this company.
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We got re-install new Titan Tankless water heater which other Plumbing company refuse to repair, reinstall and offered other more Expensive brand which we really did not want it. Jason was Great with communication and service call to get this service done . Thanks for the service to Paradise Plumbing!
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Matt at Paradise (and his entire team) was very responsive and very hands on throughout the entire process. He was frank in his assessment of our plumbing situation and prompt in getting a very reasonable quote to us. The field workers were efficient and left the area of the yard they had to work in as if they had never been there. I highly recommend!
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I have to say that Sabrina and Susan were my life line to get Jason on the phone or call me back. Whey both are professional and have great personalities. They never made me feel like I was a bother for calling multiple times about getting the job done because I was out of AC for over a month and I was so ready to get it done.
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Jason by far is the best! He always made time to either talk to me or called me right back and the day that the service guys came he made sure that I was home and that if I had any questions before they came. I appreciate you going Beyond making sure that I had everything I needed it and I could feel your genuine concern about my AC unit, and I hope not reads this to know that he should be very proud of you not only as an employee, son but also a a person that truly understood what I was going through and was willing to help me get situated but also put my mind at ease and it was going to be okay. I couldn't have thank him enough.
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