Steve arrived right on time and quickly found my furnace problem. He is knowledgeable, friendly and explained the situation in a way I could understand. Fixed my furnace in no time! I am pleased with the service and Steve's expertise. I am a happy customer and will easily be a returning customer.
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I was very happy with the highly professional work Peter K did at my home. I was working with a different company but switched due to a poor experience and the other guy wanting me to buy expensive things I feel I didn't need. I felt Peter was honest about the repairs that were actually needed to our heater and furnace systems, correctly diagnosed the problem and fixed it the first time. I will definitely want Peter K to work on other repairs in my home again. He also wore covers over his shoes to make sure everything was left clean.
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This is my first experience with PANN. It will not be my last for any plumbing needs I encounter at my residence. I actually saw two young men in a semi trot coming to my residence by their similar attire. The City of Cambridge was doing excavating work. They weaved their way underneath yellow tape and I greeted them before they rang the doorbell. They politely and confidently introduced their selves. I'm like I've never seen a contractor as happy as these two. But finally they quoted me and I was sold and they were ready to complete my plumbing needs. I might add indeed they did beyond my expectations. Their work was top quality. My faucets are at peak performance. I inquired about and area outside of their immediate responsibility but they took pictures to show their office team my further needs. Needless to say I want them or (PANN) to do that work as well. I've never felt good about paying my bill. Thanks PANN for entrusting Tim and Jack to represent your name. They are exemplary employees and workers. ****** ****
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