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By Peter S. on 01/22/18
Matt (and Austin) were consummate professionals. They were really focused on getting the job done, they worked carefully in difficult circumstances to find and complete all the issues necessary to repair frozen pipe damage, the quality of their work was excellent ...
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Matt (and Austin) were consummate professionals. They were really focused on getting the job done, they worked carefully in difficult circumstances to find and complete all the issues necessary to repair frozen pipe damage, the quality of their work was excellent as was the care they took of, and in, the house. Great work. I thoroughly recommend them.
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By Pollack on 01/19/18
We were very happy with Matt D and the service we received from Pann Home Services. We would definitely recommend them to anyone!

By sylvia r, u. on 01/11/18
Ryan was absolutely knowledgeable of my fireplace problem. I have had trouble with the fireplace for years. He figured it out in minutes and went straight to work to fix it. It was so good to know I finally found someone who knew what they were dealing with. thank ...
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Ryan was absolutely knowledgeable of my fireplace problem. I have had trouble with the fireplace for years. He figured it out in minutes and went straight to work to fix it. It was so good to know I finally found someone who knew what they were dealing with. thank you Ryan a million times over and than you Pann for employing such great professionals. Sylvia Usmari
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By EUGENE L. on 01/09/18
it is important to have people you trust.

By EUGENE L. on 01/08/18
I had a plumbing problem and I called to Pann Home Services. Tim B. was assigned to come into my house. He identified the problem and discussed with me all possible options how to fix it. The job was performed very efficiently. We have been customers of Pan Home ...
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I had a plumbing problem and I called to Pann Home Services. Tim B. was assigned to come into my house. He identified the problem and discussed with me all possible options how to fix it. The job was performed very efficiently. We have been customers of Pan Home Services for many years. I think that the success of this company in attracting new and keeping the existing customers is mostly in the hands of its employees. Workers like Tim B. make this company successful. He is very technically adept and he also provides highly professional advice on the necessary services. I trust Tim B. This company has people I trust. Workers like Tim B. make myself and others your loyal customers. I will happily refer your company to my friends. Thank you again for hiring such a highly professional employee. Ella Litvak
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By Pollack on 01/07/18
We contacted Pann Home Services after business hours the day after Christmas. Our furnace would not stay on and it was freezing out. We left a message and received a call back quickly. Matt D. arrived by the time we were quoted and was able do the repair quickly an...
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We contacted Pann Home Services after business hours the day after Christmas. Our furnace would not stay on and it was freezing out. We left a message and received a call back quickly. Matt D. arrived by the time we were quoted and was able do the repair quickly and efficiently. He was very professional and took the time to explain the protection package which is offered by Pann. Due to his knowledge and recommendation we decided this would be a good plan for our family. Very happy with their service.
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By STEVEN F. on 12/23/17
I appreciate the Pann technician's thorough review of the possible causes of our fireplace problem and then patiently eliminating each until the issue was fixed.

By TUCKER W. on 12/18/17
The Best !! Timely and professional..

By CHERLY S. on 12/10/17
Professional and timely service. Thank you!

By STEVEN F. on 12/08/17
Pann Home Services anwered my phone call quickly and scheduled a date and time for service convenient for me. they gave a four hour range. On the scheduled day, they called and gave me an exact time and Ryan arrived on time. he quickly checked every area that could...
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Pann Home Services anwered my phone call quickly and scheduled a date and time for service convenient for me. they gave a four hour range. On the scheduled day, they called and gave me an exact time and Ryan arrived on time. he quickly checked every area that could cause my problem with our gas fireplace. It was a complex issue which they fixed in a reasonable time and checked to be sure everything was safe and secure before leaving. EXCELLENT service.
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By Anne Whitman/David M. on 12/05/17
Both Tim and Jack performed outstanding service and recommend them. Best, David Myers Mid-Cambridge

By Laura A. on 12/04/17
Matt D. from Pann Homes Services was kind, professional, and thorough in his assessment of my concern with my dishwasher. I had a suspicion it was causing a leak in the condo below mine, but after he inspected and ran thorough tests I can be assured that there is n...
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Matt D. from Pann Homes Services was kind, professional, and thorough in his assessment of my concern with my dishwasher. I had a suspicion it was causing a leak in the condo below mine, but after he inspected and ran thorough tests I can be assured that there is no issue. He even took his service a step further and lent a helping hand in cleaning under my dishwasher (because let's face it, when does anyone ever clean under there except for situations like this?)! A gentleman and a consummate professional. That same day, I also had my HVAC system inspected to get ready for the winter, and was helped by Kollin and Peter. Both were exceptionally courteous, kind, personable, and professional. They answered any questions I had regarding my system. I would recommend any of these service professionals and Pann Home Services again and again. Thank you Pann Home Services!
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By Laura A. on 12/04/17
Matt D. from Pann Homes Services was kind, professional, and thorough in his assessment of my concern with my dishwasher. I had a suspicion it was causing a leak in the condo below mine, but after he inspected and ran thorough tests I can be assured that there is n...
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Matt D. from Pann Homes Services was kind, professional, and thorough in his assessment of my concern with my dishwasher. I had a suspicion it was causing a leak in the condo below mine, but after he inspected and ran thorough tests I can be assured that there is no issue. He even took his service a step further and lent a helping hand in cleaning under my dishwasher (because let's face it, when does anyone ever clean under there except for situations like this?)! A gentleman and a consummate professional. That same day, I also had my HVAC system inspected to get ready for the winter, and was helped by Kollin and Peter. Both were exceptionally courteous, kind, personable, and professional. They answered any questions I had regarding my system. I would recommend any of these service professionals and Pann Home Services again and again. Thank you Pann Home Services!
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By Richard P. on 12/04/17
I do not want to sound too positive and uncritical - but the level of expertise, willingness to carefully explain, and readiness to listen and respond to questions doubts etc. - terrific, first class, all we could have asked for.

By Maggie A. on 11/24/17
Professional, polite,and personable, offering explanations and options easy for a homeowner to understand.

By Maggie A. on 11/22/17
Rich and Joe showed up on time, were professional, personable, and welcomed my questions. They thoroughly explained what they were going to do and why. My husband and I are so impressed with the quality of sevice, we signed up for the Pann membership the same day...
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Rich and Joe showed up on time, were professional, personable, and welcomed my questions. They thoroughly explained what they were going to do and why. My husband and I are so impressed with the quality of sevice, we signed up for the Pann membership the same day. I found my "forever" service team!
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By Valerie B. on 11/21/17
Luis was kind and was able to figure out why the first "fix" did not work.

By Richard P. on 11/20/17
We were anxious to get our heating system in order for the colder days to come - and we havea just had two visits from Pann Home Services. Our old plumber had recommended them as "experts" in boiler and heating systems - and we found them to be just that! Matt was ...
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We were anxious to get our heating system in order for the colder days to come - and we havea just had two visits from Pann Home Services. Our old plumber had recommended them as "experts" in boiler and heating systems - and we found them to be just that! Matt was not only clearly an expert, but he took painstaking time to assure that we knew what he was doing and why - and we could not have been more pleased. 5 stars for sure!
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By Howard M. on 11/17/17
Very courteous and honest. Knowledgeable technicians. Company responsive and right on time.

By Wendy F. on 11/13/17
Matthew D. provided excellent service installing a new dishwasher, gas range and kitchen faucet. He was on time, gave each projected the attention and expertise it required, treated each project individually and gave it A service. Each installation was done very...
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Matthew D. provided excellent service installing a new dishwasher, gas range and kitchen faucet. He was on time, gave each projected the attention and expertise it required, treated each project individually and gave it A service. Each installation was done very well and worked beautifully. Matthew was polite, pleasant, neat and communicated well throughout the process. I can't recommend Matthew more highly!
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(617) 864-2625
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