CALL TO SCHEDULE
(617) 864-2625
or book online
By MARIE D. on 07/07/21
I did not like that the techs came to my house spent 5-10 minutes and didn’t test my water heater and proceeded to give me a quote of 1500$ to repair my water heater and 4500$ to replace. They charged me 70$ for what?? The privilege of driving over? How could t...
(View More)
I did not like that the techs came to my house spent 5-10 minutes and didn’t test my water heater and proceeded to give me a quote of 1500$ to repair my water heater and 4500$ to replace. They charged me 70$ for what?? The privilege of driving over? How could they test my water heater when they went into my basement with zero equipment? The high temp limit switch was still tripped. That tells me they didn’t even take the panels off to test the thermostats either. They noted corrosion on the inlet even I could notice that!!! That inlet had nothing to do with why I was not getting hot water. They knew it! They wanted to earn $$ not help me resolve my issue. I ended up replacing the heating elements myself for 20$. Problem solved!!! Thanks for nothing Pann!!!
(View Less)

By ROBERT D. on 06/24/21
Professional and knowledgeable master HVAC plumber

By HOWARD B. on 06/09/21
Great customer service, as always.

By SANA M. on 06/07/21
Great service, experienced team. **** serviced me for the past 16 years and **** to come.Thanks

By Danielle C. on 05/31/21
I hired Pann to do some home renovations and repairs. Dave and Eddy did an excellent job, not only with quality of service, but being flexible with my schedule and handling changes that came up mid-project with ease. I highly recommend their services, and will cer...
(View More)
I hired Pann to do some home renovations and repairs. Dave and Eddy did an excellent job, not only with quality of service, but being flexible with my schedule and handling changes that came up mid-project with ease. I highly recommend their services, and will certainly use them in the future.
(View Less)

By MARIO W. on 04/29/21
Renee provided accurate and prompt support.

By RICK S. on 04/23/21
Humberta was very friendly and accommodating in scheduling same-day service when our hot water heater went out. Without her help we'd probably not have hot water until the next day.

By RANDY H. on 04/03/21
Pann has served us a few times recently and we are very happy with their work. They have been prompt and assessed problems and solved them with as little hassle as possible. We hope to call on them in the future.

By KEN H. on 04/01/21
Easy to schedule, showed up on time, got the work done - only missing one star due to cost but overall very satisfied.

By NAZ C. on 02/13/21
I have a service contract with **** and the team they sent out on 2/12/21 to service my heating system was exceptional! They were the best team I have met : friendly, professional, very thorough in their check up of the heating equipment and making sure everything ...
(View More)
I have a service contract with **** and the team they sent out on 2/12/21 to service my heating system was exceptional! They were the best team I have met : friendly, professional, very thorough in their check up of the heating equipment and making sure everything worked as it should. They also followed ***** protocols and were courteous and respectful. I would request ***** again and hope to continue using ****.
(View Less)

By Lisa R. on 01/21/21
Had a great experience with **** installing 4 new basement windows. The company communicates well, arrives on time and are very professional. *****, one of the technicians, was especially impressive in his ability to make sure the job is done right. He is super pro...
(View More)
Had a great experience with **** installing 4 new basement windows. The company communicates well, arrives on time and are very professional. *****, one of the technicians, was especially impressive in his ability to make sure the job is done right. He is super professional, a great problem solver and left the site immaculate when the job was complete. It is clear that he really cares about doing a job correctly. A great company that stands behind its work.
(View Less)

By JOHN F. on 01/13/21
As a long time multi home owner, I've dealt with dozens of repair professionals. I've experience both good and bad, but never incredible until yesterday. ******* could have easily popped in and installed the gas range and rolled, but he took his time thought about ...
(View More)
As a long time multi home owner, I've dealt with dozens of repair professionals. I've experience both good and bad, but never incredible until yesterday. ******* could have easily popped in and installed the gas range and rolled, but he took his time thought about the next stage of the project I was working on and re-routed the gas **** so that it was flush. This saved me so many headaches. He even went to the plumbing supply company and purchased the perfect fittings to make his low profile, space-saving re-design work. He was also a good communicator, efficient and incredibly clean. I will never look anywhere else for future projects. **** and ******* are just the best."
(View Less)

By VICTORIA C. on 12/09/20
******** team came this morning to work on the two sinks in our master bath and *********** the shower drain. The two technicians, Grant and Ryan, arrived on time, were friendly and very polite. They worked diligently and efficiently and made good suggestions when ...
(View More)
******** team came this morning to work on the two sinks in our master bath and *********** the shower drain. The two technicians, Grant and Ryan, arrived on time, were friendly and very polite. They worked diligently and efficiently and made good suggestions when problems came up. PANN and its people have always worked very well for me and I would recommend them without hesitation. Victoria
(View Less)

By PETER S. on 12/07/20
This is the first time I have used this company and I am very impressed. Peter arrived in the early part of the 4 hour appointment window. He had all the equipment with him to make necessary repairs and completed his work expeditiously. Thorough, neat and fair, a welcome combination.

By ELLEN P. on 12/02/20
Pann installed my gas fireplace (which was a big job) and has returned since to replace faulty parts. I think that they are very reliable and do very good work.

By PATRICIA B. on 10/26/20
Used PANN Home Services for my water heater. I've used them in the past for furnace work and immediately called them when my water heater started leaking. Professional, courteous and answered all my questions. Replaced my heater and actually left the floor cleaner ...
(View More)
Used PANN Home Services for my water heater. I've used them in the past for furnace work and immediately called them when my water heater started leaking. Professional, courteous and answered all my questions. Replaced my heater and actually left the floor cleaner then how they found it! (They even tagged all the knobs on my new water heater so in the future I'll know how to shut the supply. They even tagged the knobs I should not touch :) ) It's good to know you've got someone to call when emergency strikes! I would recommend Pann Home Services.
(View Less)

By AMY S. on 10/13/20
My shower is now water tight. The service was wonderful and I'm very happy. Now I'm going to have them go over my daughter's shower! I also had my heating system serviced on the same day, just in time for a cold snap. Pann is my favorite because they always come wh...
(View More)
My shower is now water tight. The service was wonderful and I'm very happy. Now I'm going to have them go over my daughter's shower! I also had my heating system serviced on the same day, just in time for a cold snap. Pann is my favorite because they always come when they promise to and don't stop until the job is complete. Thanks to Steve, Kevin, Chris, Anthony, and Nicholas.
(View Less)

By JULIE K. on 09/18/20
As always, Pann is great!

By LAUREN M. on 09/16/20
Steve L. did a small job for me -- leveling my stove. It had been bugging me for years! In the process, he dealt with road-work on my street (he walked his tools back and forth from his truck around the corner to my house), as well as the unsuspected remains of sev...
(View More)
Steve L. did a small job for me -- leveling my stove. It had been bugging me for years! In the process, he dealt with road-work on my street (he walked his tools back and forth from his truck around the corner to my house), as well as the unsuspected remains of several dead mice. The thing about Pann is that their people and their services are uniformly excellent.
(View Less)

By MICHAEL P. on 08/31/20
great professional service
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(617) 864-2625
or book online

Customer service is always a top priority at Pann Home Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.