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By IVAN F. on 01/25/20
Had whole-house AC installed. We wanted to have it installed over winter, they were happy to accommodate. Follow-up from intial meeting was spotty, but this was Sept-Oct when furnaces are screaming. Once we got it scheduled, pretty smooth sailiing. Install took...
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Had whole-house AC installed. We wanted to have it installed over winter, they were happy to accommodate. Follow-up from intial meeting was spotty, but this was Sept-Oct when furnaces are screaming. Once we got it scheduled, pretty smooth sailiing. Install took about 3 days (in attic). I was dismayed that a clean drop cloth hadn't been put over the bed (or hadn't been carefully removed) to protect from ceiling vent holes that needed to be cut, and other areas there was some debris. Other than that, very professional and communicative. Waiting for warm weather to try it out.
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By ALBION E. on 01/24/20
I recommend P. Gagnon and Son for their service changing from K-1 heater to propane, the servicing of my fuel furnace and timely delivery of K-1, fuel oil and now propane. Emails to rate "the team" were confusing. Thought it was going to be for specific thing as I ...
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I recommend P. Gagnon and Son for their service changing from K-1 heater to propane, the servicing of my fuel furnace and timely delivery of K-1, fuel oil and now propane. Emails to rate "the team" were confusing. Thought it was going to be for specific thing as I got 3 identical emails.
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By CHARLES C. on 01/21/20
Comforting to have a family friendly company we can rely on at any time of day or night with our heating and service needs. Would be nice if when we call for service and we request a preferred service technician that the request is met, whenever possible.

By MARK J. on 01/21/20
I've been doing business with P Gagnon & son for almost 20 yrs and the service has been exceptional; always courteous on the phone, with the tech answering my questions during burner servicing, competitive pricing, and with great programs for saving money as well. ...
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I've been doing business with P Gagnon & son for almost 20 yrs and the service has been exceptional; always courteous on the phone, with the tech answering my questions during burner servicing, competitive pricing, and with great programs for saving money as well. I have no need to go anywhere else.
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By JOHN M. on 01/18/20
P Gagnon has supplied me with oil and propane, and serviced my furnaces (2 separate houses) for over 13 years. Their service is top notch - hence the five stars. I buy their service contract which gives me an annual cleaning and ensures they will come out to my hou...
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P Gagnon has supplied me with oil and propane, and serviced my furnaces (2 separate houses) for over 13 years. Their service is top notch - hence the five stars. I buy their service contract which gives me an annual cleaning and ensures they will come out to my house in the event I have a problem with my furnace. I have never had to wait more than a few hours for service, even at night. I would recommend them to anyone without hesitation. I have never had an issue with P Gagnon. Their team members are great.
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By AL & WENDY B. on 01/16/20
We have been well served over the years by P Gagnon &Sons. The folks that have come to our home have been professional, both service and fuel delivery. My husband had always handled these kinds of household things exclusively. He has used the website to pay and to ...
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We have been well served over the years by P Gagnon &Sons. The folks that have come to our home have been professional, both service and fuel delivery. My husband had always handled these kinds of household things exclusively. He has used the website to pay and to order fuel which works very well and is very convenient. Interestingly our account had an issue. My husband called the company twice, first told it would work itself out which seemed possible, the next time told that shouldn't be happening. Agreed! I called yesterday and explained this on going issue. It was then forwarded to those with the power to fix it and all is well now. With the decline in my husband's health I am alert to how he is treated. I have noticed an overall lack of patience with the elderly and those that take more time to process than most. This is the only low note in our experience. Frankly, I expect those employed in customer service positions who are not well suited to the task will be short lived.
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By STEVEN M. on 05/15/19
Always on time and the service techs always do a great job and keed you informed

By WILLIAM B. on 05/10/19
Great service.........when/if there's a problem they're quick to act

By JON W. on 05/10/19
Had propane line installed for stove in kitchen. Tech was courteous and on time. Job was done quickly and charges were reasonable. We just moved into our new home and found our oil tank was left on empty. We stopped by P. Gagnon and sons to open an account and they...
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Had propane line installed for stove in kitchen. Tech was courteous and on time. Job was done quickly and charges were reasonable. We just moved into our new home and found our oil tank was left on empty. We stopped by P. Gagnon and sons to open an account and they pulled strings to get oil delivered that afternoon. Very happy with their service. Thanks
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By CHRISTOPHER G. on 05/10/19
Great company to work with - fair prices on oil, but it's the service, responsiveness and customer care and commitment that matters to me most. Them being there if/when there's an issue with my heat matters way more to me that a few cents a gallon on oil. Very loya...
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Great company to work with - fair prices on oil, but it's the service, responsiveness and customer care and commitment that matters to me most. Them being there if/when there's an issue with my heat matters way more to me that a few cents a gallon on oil. Very loyal customer of almost 20 years.
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By Pauline G. on 05/10/19
Great service always

By ROSE R. on 05/10/19
I highly recommend this company to anyone that wants great professional service. With people that know exactly what they are doing and do it with a smile .

By SARAH P. on 05/09/19
I have been with P. Gagnon & Son for many years. They have excellent service. Always on time. Courteous and professional employees. Always leave my home clean after service. Would recommend them to friends and family.

By WILLIAM M. on 05/08/19
Just had my furnaces yearly service done,had the same technician as last year that's not always the norm. The tech was on time did the service in the time he said and didn't mind me asking him questions very professional. Everyone at P.Gagnon&son are very professio...
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Just had my furnaces yearly service done,had the same technician as last year that's not always the norm. The tech was on time did the service in the time he said and didn't mind me asking him questions very professional. Everyone at P.Gagnon&son are very professional and easy to talk to,would recommend them to friends and family
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By WENDY L. on 05/08/19
No comments

By DENNIS V. on 05/08/19
Great professional service and have been with P Gagnon for several years and many more to come!

By DENNIS V. on 05/08/19
Great professional service and have been with P Gagnon for several years and many more to come!

By PATRICK M. on 05/06/19
Excellent, personalized service.

By PAMELA C. on 05/03/19
Mike Place came right over and figured out how to install min-splits where another company had backed out. Wonderful team of installers. They took great care of our house and pride in their work. We are very pleased with the outcome.

By KEVIN G. on 01/22/19
We are so happy with our Rinnai heater. Thanks for doing a great job!
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