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By Jeremy N. on 02/26/19
Very professional work. Took the time to explain everything they were doing, and, all the extra work they had to do to fix what had been done wrong in the past. Great job. Go with these pros and avoid these other "big box" HVAC people. You can't refer to the "big b...
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Very professional work. Took the time to explain everything they were doing, and, all the extra work they had to do to fix what had been done wrong in the past. Great job. Go with these pros and avoid these other "big box" HVAC people. You can't refer to the "big box" as pros, they are not in the same league as Oosterveld.
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By Christopher J B. on 02/26/19
Selection of both furnace & AC was made easy to choose from with a great explanation from the Salesperson without any pressure. The installation people were friendly & helpful & had the work done efficiently & left no mess. All the old units & parts were removed. E...
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Selection of both furnace & AC was made easy to choose from with a great explanation from the Salesperson without any pressure. The installation people were friendly & helpful & had the work done efficiently & left no mess. All the old units & parts were removed. Everything is working great!
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By Shelly s. on 02/25/19
The installers we're professional and curtious.

By Eydie M. on 02/23/19
Adam was very thorough; explained what he was doing in annual inspection - changed a part and explained why - noted my thermostat needed batteries changed and did so for me - I was very pleased with his professionalism, communication as he outlined what he was doin...
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Adam was very thorough; explained what he was doing in annual inspection - changed a part and explained why - noted my thermostat needed batteries changed and did so for me - I was very pleased with his professionalism, communication as he outlined what he was doing - courteous - a good representative for Oosterveld
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By Glenda G. on 02/22/19
Simon showed up when he was scheduled to. They sent me a picture of the repairman prior to showing up...nice touch. Simon walked me through everything. Diagnosed the problem and resolved the problem. Excellent job Simon.

By Susan W. on 02/21/19
Excellent, responsive service. Good communication. Most excellent staff in the office helped me get on top of the problem to manage it until service technician could arrive. Email. Otification of who the technician would be and when they would be arriving was most ...
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Excellent, responsive service. Good communication. Most excellent staff in the office helped me get on top of the problem to manage it until service technician could arrive. Email. Otification of who the technician would be and when they would be arriving was most reassuring. Technician always arrived within the window of time booked.
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By Linda P. on 02/21/19
We needed help with busted furnace. Called and received help within hour. Serviced next day...complete within an hour. Gentleman was very pleasant.

By Larry Sugden -. on 02/21/19
Adam is the best service technician that I have encountered to date. Extremely personable and, efficient & informative.

By Harry Y. on 02/21/19
We called, they came as quick as they could, we were happy. The invoice came in lower than the quote which is rare these days. When we had a small issue the next day, they still sent someone over to get us back up and running again. That is great customer service...

By Arnold B. on 02/21/19
Focussed on job! Thanks! Arnold

By Ann F. on 02/21/19
Adam was professional, very pleasant and he took the time to explain to me everything he was doing to make sure my furnace was operating properly. Really nice guy.

By SHARON C. on 02/20/19
SIMON DID A GREAT JOB, VERY FRIENDLY AND KNOWLEDGEABLE AND EXPLAINED ALL OUR QUESTIONS. SHARON CUNNINGHAM & BETH KIS,(MY DAUGHTER WHO LIVES IN THE BASEMENT)

By Hans J. on 02/20/19
We had one of your tech’s come out to take a look at our furnace a few weeks ago. He did a fine job but said that we had a leak in our exhaust and we had to fix it within 30 days. He said he was obliged to report it. I thought this was a bit aggressive but he s...
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We had one of your tech’s come out to take a look at our furnace a few weeks ago. He did a fine job but said that we had a leak in our exhaust and we had to fix it within 30 days. He said he was obliged to report it. I thought this was a bit aggressive but he said he could lose his licence if he did not. Well, I had little choice but to oblige because I am not versed in these regulations. I requested the exhaust pipe be replaced and you guys sent out two techs who looked at it and said it was fine, it just could be replaced when the furnace gets replaced and that there were no leaks in the present exhaust. So, to be honest, I thought the first guy was not thorough in his assessment but the next guys did a correct assessment. So in the end all is good. Oosterveld did not charge me for the guys to come out the second time, which I agree with, so in the end I am satisfied with Oosterveld. Even though there was a little unnecessary drama, I would call you guys again. Thank you Hans Juergensen
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By Rob V. on 02/19/19
Jeff was on time, was very courteous, listened well and completed diagnosis and inspection very promptly. He was concerned about getting the job done quickly at a reasonable cost and at no point did he try to upsell anything.

By Cheryl G. on 02/18/19
Thorough check carried out on furnace and humidifier. Filter replaced . All questions answered. Also assisted me in adjusting the program schedule on my digital thermostat which is perfect. Very pleasant technician !

By Jamie M. on 02/16/19
Very Prompt, Very Friendly, Very Helpful. Followed up after to ensure everything was working well. Would recommend to anyone.

By Joseph on 02/16/19
Adam was amazing - so thorough & efficient . In addition , he was personable. He identified so issues with 2 furnaces which l appreciated . Thank you from a satisfied customer . Joseph Vinmarie Holdings Inc .

By julie de M. on 02/16/19
I thought Jeff was very good, polite, efficient, knowledgable. He identified a loose wire as the reason the thermostat wasn't working and he reconnected it. Unfortunately it stopped working on Friday, one day after his visit. I haven't even had time to call you bac...
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I thought Jeff was very good, polite, efficient, knowledgable. He identified a loose wire as the reason the thermostat wasn't working and he reconnected it. Unfortunately it stopped working on Friday, one day after his visit. I haven't even had time to call you back when this survey appeared so I don't know how to rate this visit.
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By Carlos N. on 02/15/19
Came to check-up my heating propane to find out was the fan not working any more, order the parts and came as soon as the got it, and fix it.

By Brian S. on 02/14/19
Adam was very knowledgeable and friendly. Was able to answer all questions asked.
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Adam E
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(124 total reviews)
Phil P
Rating:
(89 total reviews)
Mark P
8 Years
Rating:
(67 total reviews)
Jason L
3 Years
Rating:
(63 total reviews)
Alysha J
Customer Service Rep.
8 Years
Rating:
(25 total reviews)
Jo-Ann M
Rating:
(1 total review)

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