CALL TO SCHEDULE
816.524.2121
By on 02/14/18
Every time they come out to work on our NEW unit they leave at least one thing taken apart, loose screws, etc.

By K Randy H. on 02/05/18
Brandon professionally provided the expert service we needed in a timely manner. He explained the problem he found and fixed it promptly.

By James Lamont N. on 01/20/18
The One Hour team performed quite well for us.

By on 01/19/18
Kyle was very helpful in expediting my replacement with Mitsubishi on the mini split system. However, Mitsubishi was not very cooperative in replacing the defective unit, which was a manufacturing deficit. One Hour took it upon themselves to get the unit for me an...
(View More)
Kyle was very helpful in expediting my replacement with Mitsubishi on the mini split system. However, Mitsubishi was not very cooperative in replacing the defective unit, which was a manufacturing deficit. One Hour took it upon themselves to get the unit for me and said they would deal with Mitsubishi. Evidently, Mitsubishi had issues with warranty on unit. This was the second time this issue had presented itself with fluid coming out of unit, the first was within warranty timeframe. I still would like to find out if Mitsubishi is going to repaint my wall where the unit was placed since fluid from the unit dripped onto the wall, base board and new carpet. I feel Mitsubishi should in an act of good consumer relations repair this for me. I hope someone from corporate will address your contractural agreement with this company. I do hope I will be contacted about my concerns.
(View Less)

By on 01/19/18
The guy was good.....knew what to do---WHICH WAS FIX THE DEFECTIVE INSTALLMENT OF THE HUMIDIFIER. He was fine. Our gripes are with ONE HOUR overall....

By on 01/19/18
Did not fix the issue. Seemed in a hurry to watch some college game

By Randy H. on 01/18/18
Our furnace was not sounding right and a humidifier drip hose had come loose. We had recently cancelled our contract with a competitor and weren't sure who to call. Looking at the reviews on line One Hour seemed a good choice and they were in Lee's Summit. When ...
(View More)
Our furnace was not sounding right and a humidifier drip hose had come loose. We had recently cancelled our contract with a competitor and weren't sure who to call. Looking at the reviews on line One Hour seemed a good choice and they were in Lee's Summit. When I called I let them know our heat was not keeping up and the house was getting colder. The scheduler was able to send someone in a couple of hours. Brandon arrived after calling to let us know he was about thirty minutes away. When he arrived he was very polite and professional. He looked at our furnace and diagnosed the problem. He explained the problem and had the repairs part needed in his vehicle. We signed up for the care club with a contract to do a spring air conditioner check in a couple of months and a furnace check next fall. The signup saved us money and is cheaper than what we paid the competitor. We were extremely well pleased with Brandon and the company. If this kind of service continues we will be with them many years.
(View Less)

By lauren s. on 08/30/17
Brandon B. did an awesome job. He was on time, very friendly, and took the time to answer my questions.

By Ann W. on 06/20/17
In July 2015 Technician Antonio came and fixed our aged ailing AC. Two other people from two other companies were out that summer and did not fix our issues. Yesterday, 19 June 2017 our 26 yr old AC failed again. Technician Caleb came and after a complete examinati...
(View More)
In July 2015 Technician Antonio came and fixed our aged ailing AC. Two other people from two other companies were out that summer and did not fix our issues. Yesterday, 19 June 2017 our 26 yr old AC failed again. Technician Caleb came and after a complete examination pronounced our AC officially "dead". After discussions, he then made us an appointment with Billy L. for 8am on 20 June. Billy L. was right on time, inspected our situation thoroughly, and then sat down at our kitchen table with myself and husband Bill and explained our options, in detail. Like Antonio and Caleb, Billy was extremely professional, knowledgeable, and helpful. We chose an affordable replacement unit and look forward to its installation tomorrow! This is an ideal way to do business.
(View Less)

By Gary B. on 01/19/17
Kyle was very knowledgeable, efficient and courteous. Always great service from One Hour. I appreciate their professionalism.

By Larry D. on 01/11/17
Kyle is a true proffesional he even answer his phone on a holiday and got a hold of one of the service reps on call and in turned got my heater fixed in no time outsanding!!!!!!!!!!!

By Bree B. on 01/10/17
Very friendly knowledgeable and on time reasonable pricing

By Mary D. on 01/09/17
I always have confidence in the inspectors, and they're always very nice. Especially with the furnace, I'm a lot more confident of good operation after it's been inspected & serviced.

By Zane and Dana R. on 01/08/17
We have used their service for years and would highly recommend them. Their commitment to communicating with their customers is unexpected and lends to a peace of mind. Efficient, knowledgeable, skilled, quick response and flexible appointments. Highly, highly reco...
(View More)
We have used their service for years and would highly recommend them. Their commitment to communicating with their customers is unexpected and lends to a peace of mind. Efficient, knowledgeable, skilled, quick response and flexible appointments. Highly, highly recommend One Hour Heating and Air Conditioning.
(View Less)

By Steve and Bette B. on 01/08/17
(no comment)

By Belinda C. on 01/07/17
Good company to work with. Have been doing so for quite a few years. Always good service

By Steve and Bette B. on 01/07/17
(no comment)

By Rick R. on 01/07/17
These guys are great! Great service, no drama! Wish everything worked like this!

By Manuel B. on 01/07/17
Awesome service. Great towards military family.

By Don R. on 01/07/17
One Hour Heating and Air Conditioning has very professional and friendly employees. They thoroughly checked our unit, made sure things were working correctly and that we did not have any unanswered questions... I would absolutely recommend them.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
816.524.2121

Select any employee to see all their reviews.

James S
25 Years
Rating:
31 total reviews!
Caleb C
3 Years
Rating:
11 total reviews!
Kyle C
Customer Service Rep.
11 Years
Rating:
(33 total reviews)
Josh P
Rating:
(9 total reviews)
Billy L
2 Years
Rating:
(6 total reviews)
Steve K
Rating:
(6 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period One Hour Heating & Air Conditioning - Lee's Summit has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Why is this needed?
CALL TO SCHEDULE
816.524.2121

Customer service is always a top priority at One Hour Heating & Air Conditioning - Lee's Summit. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.