Lazaro was an excellent service tech. He explained what he was doing and told me of further maintenance that that I should do to extend the life of my unit. He is also one of the most pleasant service people that I have come to my home. Will be asking for him to return for my next service call.
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I called Saturday night to schedule an appt for Monday morning between 8am-12pm... Caleb called at 8:20 and said he’d be there in 10 mins.. he arrived on time, diagnosed the problem in about 10 mins.. he did have a totally stocked truck but my unit being an older model required a part he didn’t have.. he retrieved the part in less than 15 mins, installed it in 15 minutes, checked everything out to make sure the unit was running correctly... could’ve have been more professional and knowledgeable...his business card will be saved!
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James and Nate came to my residence to install a new water heater and, like all the technicians from One Hour Heating & Air Conditioning, they did an outstanding job! They arrived punctually, they got the work done very quickly and professionally, and they did a great job of cleaning up. I cannot recommend them highly enough.
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Brandon Brandt came out to perform the seasonal maintenance check on my air conditioning system, and, like all the technicians from Lee’s Summit One Hour Heating & A/C, he did an outstanding job! But in addition to that, he noticed a problem with my water heater and he worked with me to get that matter resolved as well. Brandon was extremely polite and proficient, but he was also very friendly and personable. He did a great job, and I really appreciate his assistance.
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This is the second time James has been to our home for biannual maintainence. He is exceptional in communicating status of our heating/air system, and correcting current problems. I feel confident that he is maximizing an aging system; while presenting proposals for future possibilities... the realities of home ownership ‼️
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Our tech - Brandon - is a super nice guy. Very helpful and goes above and beyond to make sure you're happy and that things are working correctly before he leaves your home. We'll be renewing our comfort club membership now - because of Brandon's example and representation of One Hour H&C. Good job Brandon!
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Brandon B., the technician, was very professional & informative. He was here to do our A/C check & tune up. He was also able to hook up the NEST thermostat to our system. Brandon explained how to use the new thermostat. I will be requesting Brandon for any and all service in the future.
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Professional team, gave me a great deal on a bundle of hi efficiency ac/heatpump and furnace and waterheater tank, I delt with others 3 years ago in my second system that I have in the same house but the deal I got from One Hour heating and cooling knocks them out of the park by far. They take their time to explain everything to me, did a professional clean job with no cuts in anything, they even change my thermostat on the wall with an ecobee advanced thermostat the I really love, put brand new electric wires and box on the exterior wall of the house for the new A/C. Really highly recomended. Thanks alot Caleb and Matt and Antonio and Josh and Victor and Zack, thank you guys so much. Osama
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