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919-201-5200
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By Scott L. on 11/27/19
DO NOT HIRE THIS COMPANY. They are horrible. They were suggested to me thru HomeAdvisor and contacted me to help address a clogged kitchen sink. They scheduled a 3pm appointment for that same day. I waited until 4pm and called to ask what time the tech would be sho...
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DO NOT HIRE THIS COMPANY. They are horrible. They were suggested to me thru HomeAdvisor and contacted me to help address a clogged kitchen sink. They scheduled a 3pm appointment for that same day. I waited until 4pm and called to ask what time the tech would be showing. I was told they were running behind but would still be there. I waited until 7:30 and called again. I was told the same thing and that the tech was still coming. They said they would have the tech call me. Well I waited until 9pm and called it a day - no tech no call. I spoke to Norman the manager in the morning who gave me nothing but excuses rather than just trying to make it right, if that was even possible. He offered $50 off their services. I wait for over 6 hours for what would be a 15 minute clogged drain fix and this is his less than sympathetic apology? I said with that and the $25 coupon given the day before, I expect to pay no more than $50 based on the $125 estimate I was given. With that he said he was “cancelling my appointment” and that I could write whatever review I wanted. So here it is. THESE GUYS ARE HORRIBLE. Spend your money elsewhere and give it to a company that deserves it.
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By Scott L. on 11/27/19
The most unprofessional company I've ever worked with. They were suggested by HomeAdvisor and called me after I submitted my request for services. They scheduled a 3pm appointment for a simple kitchen sink clog. I called at 4pm to ask when they might show up. I was...
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The most unprofessional company I've ever worked with. They were suggested by HomeAdvisor and called me after I submitted my request for services. They scheduled a 3pm appointment for a simple kitchen sink clog. I called at 4pm to ask when they might show up. I was told they were running behind but would still be there. And so I waited. I called again at 7:30. I was told again they were running behind but would still be coming. She was going to have the tech call me. I waited until 9pm and called it a day after never hearing from them. I called and spoke to ******, who said he was the manager. He gave me a lot of excuses that did nothing to address my frustrations. He offered $50 off of their services. I said with that and the $25 coupon they gave me the day before, that I expect not to pay more than $50 based on the $125 estimate I was originally given. With that ****** said he was cancelling my appointment and that I could write whatever review I wanted. So here it is. DO NOT HIRE THIS COMPANY. They are pathetic.
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By Anne C. on 11/04/19
We recently moved into our home, built in 1938. Unfortunately, the sewer line was infiltrated w/roots and collapsed in places. Had not been occupied for 9 months so clogged worse w/roots. We had to replace the entire sewer line. William came out and studied the are...
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We recently moved into our home, built in 1938. Unfortunately, the sewer line was infiltrated w/roots and collapsed in places. Had not been occupied for 9 months so clogged worse w/roots. We had to replace the entire sewer line. William came out and studied the area, very difficult ravine up the back to access, took video for tech reviews w/others. It was not cheap but they were available immediately whereas another company had told us 2-3 weeks. We'd already had two backups, so really didn't want to wait. William and Norval and Justin came out and worked long days and finished up on the third day, 110' of sewer! We were able to use the line until ready to hook to the manhole and the house. They cleaned everything up and graded it better than before. We joined the maintenance program which gave us a discount on the total price. I have confidence that they will cure all of our plumbing ills w/care!
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By Lawrence P. on 07/19/19
The serviceman would get a 5 star rating, as would response time. Reason for 3 star is COST. We're retired and in our 80's , on fixed income, and didn't expect to PAY 15 % OF OUR MONTHLY INCOME ON A SIMPLE 1/2 HR. JOB ! OUTRAGEOUSE . Needless to say we'll not call ...
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The serviceman would get a 5 star rating, as would response time. Reason for 3 star is COST. We're retired and in our 80's , on fixed income, and didn't expect to PAY 15 % OF OUR MONTHLY INCOME ON A SIMPLE 1/2 HR. JOB ! OUTRAGEOUSE . Needless to say we'll not call them again - CAN'T AFFORD THEM.
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By Michael W. on 07/15/19
outstanding service

By Julia R. on 07/14/19
This is probably hit or miss depending on which plumber you get, but I got Norval and he was awesome. I liked how they text you with the plumber s Background and a gps tracker so you know exactly who is coming to your house and when. Everything s was scheduled easi...
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This is probably hit or miss depending on which plumber you get, but I got Norval and he was awesome. I liked how they text you with the plumber s Background and a gps tracker so you know exactly who is coming to your house and when. Everything s was scheduled easily and I found the customer support to be great, I was even able to reschedule without a problem. Not sure how they are compared to average on price, however I was able to get a discount and I had a good experience. Very efficient!
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By Howard F. on 07/13/19
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By Lily C. on 07/10/19
Technicians were nice but this all took 20 days, because it took so long I needed to hire another contractor and requested a refund but was refused refund.

By Gary B. on 07/10/19
Professional, on-time response.

By Gayle E. on 07/08/19
Great service! William was very professional and got the job done.

By Tom R. on 07/08/19
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By Caleb K. on 07/08/19
The service technician Matthew Morrison successfully replaced three toilets in this house built in the 1930s, which were not working well, and appear to have been almost as old as the house. The technicians of two other plumbing services told us we would have to ch...
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The service technician Matthew Morrison successfully replaced three toilets in this house built in the 1930s, which were not working well, and appear to have been almost as old as the house. The technicians of two other plumbing services told us we would have to change all of the household pipes. Given the success of the less extensive repair, clearly made the right diagnosis and the others were wrong. His correct assessment saved us a lot of unnecessary expenses and trouble.
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By Joanna M. on 07/05/19
on time, professional and well organized

By JULIAN J. on 07/04/19
Plumber was on time, friendly and did the job very quickly at a fair price.

By Sabrina L. on 07/02/19
was fast, nice, and super helpful, he showed me how to tell what my issue was and gave me some tips for upkeep on my hot water heater. I'll definitely use them again.

By Jodi K. on 06/28/19
Service was scheduled timely and convenient for our schedule. was professional, friendly and efficient when fixing our drain.

By Scott H. on 06/24/19
They came super quick after I requested the service. Had my faucet fixed in no time.

By Jim B. on 06/23/19
Technician was on time and courteous. Quote for the work could have been a little more detailed. Also, the quote for the repair was high and other variables could have pushed the cost higher

By Vicky F. on 06/21/19
One Call Plumbing is excellent! My kitchen sink was clogged and they were able to work me in the same day! The technician was skilled, friendly, professional, and efficient. He found the problem quickly, fixed it, and the charge was very reasonable. I have used One...
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One Call Plumbing is excellent! My kitchen sink was clogged and they were able to work me in the same day! The technician was skilled, friendly, professional, and efficient. He found the problem quickly, fixed it, and the charge was very reasonable. I have used One Call Plumbingb in the past and find them to truly care about their clients and make sure that they take care of the problem in an efficient and professional manner. Thank you!
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By Rebecca C. on 06/20/19
Matthew was very professional. He provided sound and practical advice on services and equipment. He did not try to force a sell. I am very pleased with the service and the final result. I would recommend Matthew for the completion of any plunbing project.
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CALL TO SCHEDULE
919-201-5200
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Select any employee to see all their reviews.

Loren T
Rating:
15 total reviews!
Clayton S
1 Year
Rating:
10 total reviews!
Lovinel R
Customer Service Rep.
Rating:
(68 total reviews)
Norman S
Customer Service Rep.
Rating:
(21 total reviews)
Scott F
Rating:
(5 total reviews)
Jacob J
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period One Call Plumbing Services Co has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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