Oak Island Heating and Air Conditioning
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760-839-8383
By Philip S. on 07/02/20
I found Oak Island online just by dumb luck. I started reading their website and saw a LOT of positive reviews left by their customers. Most of their customers said the people from Oak Island were honest and fair and their work ethics were good. I don't think I saw...
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I found Oak Island online just by dumb luck. I started reading their website and saw a LOT of positive reviews left by their customers. Most of their customers said the people from Oak Island were honest and fair and their work ethics were good. I don't think I saw any negative reviews. So I set up an appointment with them and Chris was to come out (covid prepared) and that he would meet me at 4:00 p.m. on a specific day that met my schedule. That day came and Chris showed at 4:00 p.m. Punctuality is definitely a plus with me as I know all too well from owning an electrical contracting business myself in the past and customers appreciate it. So we went over what I needed (which was a whole hvac replacement) and Chris showed me a few package deals he offered from premium to average. All three weren't in my price range so he showed me another package which was in my price range. I agreed on the unit and then asked him what we could do about our hot attic as I believe it tends to heat the house up taking longer to cool it down. Long story short he sold me on a Cool Air fan system that sucked the air out of the rooms into the attic and then blew the hot air outside (which is a nice feature.) We had a couple hiccups before getting started as there was a delay in delivery of the units due to the covid problem which was no fault of Oak island. The unit we ordered was a Lennox and they offered Oak Island a discount for the delay. Chris passed that discount on down to us as well as extra discount from Oak Island. Not long after Oak Island received the units and commenced work. The two technicians who showed up were courteous, clean and did nice work. They did it all in 1 day. We had an issue with our existing vent pipe being too small for the new heater. Oak Island contacted a roofer, met him at my house the next day and completed the job at no extra cost. It's been about a little over a week now since we had our new system installed and it is nice. So far we use the AC when it's hot and use the separate Cool Air fan system in between and it's nice to have climate control once again but this time with a very efficient system that we know was installed correctly with quality construction. We're having a nice summer now. Oh and the new vents they put in blow air out ninety degrees up/down and sideways which of course can be adjusted differently if desired. I'm a customer who hasn't had any affiliations with anybody in Oak Island before I called them. Like I said I found them by dumb luck online. This is the company to go with in North County. You won't have any regrets.
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By Ceasar C. on 06/19/20
We purchased both our AC and Heating units from Oak Island. We had a fan motor go out on our AC unit and Oak Island went above and beyond to make sure we were taken care of through warranty. Excellent service, very responsive and Gene was awesome to work with.

By Chuck K. on 06/16/20
Shout out to the crew at Oak Island Heating and Air! They are extremely responsive and professional. The crew led by Tim and Osiel showed up on time and completed the job in one day (2 AC Units and 2 Furnaces). We used Oak Island through the Costco program, which i...
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Shout out to the crew at Oak Island Heating and Air! They are extremely responsive and professional. The crew led by Tim and Osiel showed up on time and completed the job in one day (2 AC Units and 2 Furnaces). We used Oak Island through the Costco program, which is a plus for the consumer. I highly recommend them.
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By Robert L. on 06/13/20
Yesterday Tim H. came for a service call on our A/C. We had the same problem 3 times on an A/C unit installed less than a year and he was the service person who persisted and found out it was a bad contacter unit on one of our A/C. He was both persistent and clear ...
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Yesterday Tim H. came for a service call on our A/C. We had the same problem 3 times on an A/C unit installed less than a year and he was the service person who persisted and found out it was a bad contacter unit on one of our A/C. He was both persistent and clear in his explanation of what happened. All of our family really appreciate his efforts.
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By Daren R. on 06/08/20
no comment

By TED R. on 06/01/20
Got thermostat changed before 3 day weekend. Came early and did great job

By Pam W. on 05/20/20
The entire crew were great to work with, professional, friendly and would have never known they had been in our home. Great company from beginning to end.

By marcelo s. on 05/19/20
Christian could not have been more courteous or professional. Very pleased with their work and workmanship. The process was explained and all questions answered.

By Rudy P. on 05/18/20
Gene Clark was very efficient and performed his duties very professionally. He was able to locate the problem quickly and corrected the problem by replacing a gas valve. Up to this point it has been working fine without any problems. I would recommend Gene Clark to other customers.

By Debbie H. on 05/03/20
What a great experience! Very professional crew and they did excellent work. We are so pleased with our new heating and air-conditioning system, and very satisfied with the price. We would highly recommend Oak Island and Gene.

By Elizabeth on 05/03/20
Jacob did a wonderful job of presenting HVAC options for our home and the advantages of each. We appreciated the fact that he did not try to sell us a larger -- more expensive -- system than necessary for our needs.

By Gilbert p. on 05/01/20
Great work awesome customer service explain everything detailed work fast

By Casey C. on 04/30/20
Trace and Osiel with Oak Island did a fantastic job at our house installing our new Lennox AC unit. The price was unbeatable, especially through the Costco program. They went above and beyond to make sure our unit was properly installed in one day, and they made su...
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Trace and Osiel with Oak Island did a fantastic job at our house installing our new Lennox AC unit. The price was unbeatable, especially through the Costco program. They went above and beyond to make sure our unit was properly installed in one day, and they made sure to get my approval with each step. They were very respectful and considerate at the house, especially considering the current challenges presented by COVID 19 precautions and the fact that we have young children. Could not be happier! I will direct all future residential HVAC needs to them.
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By Casey C. on 04/30/20
Trace and Osiel with Oak Island did a fantastic job at our house installing our new Lennox AC unit. The price was unbeatable, especially through the Costco program. They went above and beyond to make sure our unit was properly installed in one day, and they made su...
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Trace and Osiel with Oak Island did a fantastic job at our house installing our new Lennox AC unit. The price was unbeatable, especially through the Costco program. They went above and beyond to make sure our unit was properly installed in one day, and they made sure to get my approval with each step. They were very respectful and considerate at the house, especially considering the current challenges presented by COVID 19 precautions and the fact that we have young children. Could not be happier! I will direct all future residential HVAC needs to them.
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By Beth C. on 04/17/20
Super outstanding service from beginning to end! The initial consultation went smoothly, the service techs were on time, professional and knowledgeable. They were quick to resolve an electrical issue and finished the job within the expected time! The product is per...
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Super outstanding service from beginning to end! The initial consultation went smoothly, the service techs were on time, professional and knowledgeable. They were quick to resolve an electrical issue and finished the job within the expected time! The product is perfect! Happy Customer!
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By Pat and Betty B. on 04/06/20
Gene did a wonderful job putting in our air conditioner. Great service and very professional. He had a helper with him who was also very good. Great job from the both of them. Highly recommend Oak Island air and heating to everyone. You will not be disappointed. Th...
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Gene did a wonderful job putting in our air conditioner. Great service and very professional. He had a helper with him who was also very good. Great job from the both of them. Highly recommend Oak Island air and heating to everyone. You will not be disappointed. The Owner Cris and his office staff are all awesome to deal with. Great wonderful honest group of people.
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By Richard R. on 04/01/20
The company and in particular Gene Clark provided service that is second to none. I have and will continue to recommend them.

By Joseph del F. on 03/18/20
The field crew - Osiel, Trace, and Brian were professionals in their craft. Arrived on time, explained the steps and showed me different parts of the process, professional, and courteous with my home. Smooth process throughout. I appreciate Cris, the owner for help...
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The field crew - Osiel, Trace, and Brian were professionals in their craft. Arrived on time, explained the steps and showed me different parts of the process, professional, and courteous with my home. Smooth process throughout. I appreciate Cris, the owner for helping me navigate thru the finance options. Great experience from this company.
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By Bill C. on 02/27/20
Very professional installation to a challenging furnace replacement! Highly recommend!!

By Mia H. on 02/25/20
Gene and Oak Island have been great with HVAC services on two properties. We highly recommend them and will use them in the future for our heating and air conditioning needs.
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760-839-8383

Select any employee to see all their reviews.

Oak Island Heating AC Team
Rating:
116 total reviews!
Gene C
15 Years
Rating:
63 total reviews!
Morgan S
5 Years
Rating:
(40 total reviews)
Roger M
10 Years
Rating:
(38 total reviews)
Ryan O
15 Years
Rating:
(29 total reviews)
Cathy B
20 Years
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Oak Island Heating and Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Oak Island Heating and Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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