Oak Island Heating and Air Conditioning
CALL TO SCHEDULE
760-839-8383
By Dave A. on 02/14/19
Our experience with Oak Island was very positive from start to finish. Jacob Young was very helpful in assisting us with selecting a unit, and Cyrus Starr installed our unit in a professional manner. We would highly recommend Oak Island for their expertise and delivering results.

By Carmen F. on 02/13/19
Oak Island Heating and Air Conditioning is the best company! They really strive to have the best customer service and it shows by their employees! Gene was professional, quick and pleasant to work with. He took the time to explain what was happening to my thermosta...
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Oak Island Heating and Air Conditioning is the best company! They really strive to have the best customer service and it shows by their employees! Gene was professional, quick and pleasant to work with. He took the time to explain what was happening to my thermostat and remedied the situation straightaway! Couldn't ask for more. Thanks Gene
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By Mary on 02/11/19
Great experience with Oak Island.?Jacob was very knowledgeable and helpful. Gene was very efficient, knowledgeable, and competent. We are very pleased with this company

By joseluis a. on 02/08/19
Field Technician was very knowledgeable and experienced. Found the trouble right away. Had the a/c working within 45 minutes. Did not have a filter of the right size. For the price I paid, thought he could've gone to home depot 4 blocks away and install a filter.

By Thomas S. on 02/05/19
Fantastic work! Everyone on the team was polite and efficient. I was updated every step of the process and all the work was completed in a single day. Very professional company that I will be recommending to my friends and family

By Glenn B. on 02/05/19
Amazing service at every level. Gene was at our place on time and did a fantastic job installing our new heater. New system works great, runs quiet, and looks absolutely beautiful. Everything was cleaned up afterwards as well... we will definitely be using Oak Isla...
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Amazing service at every level. Gene was at our place on time and did a fantastic job installing our new heater. New system works great, runs quiet, and looks absolutely beautiful. Everything was cleaned up afterwards as well... we will definitely be using Oak Island again for any future HVAC-related projects
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By Daniel B. on 02/03/19
Gene Clark did and his team did an outstanding job installing our new furnances and AC units. I would recommend him to anyone.

By Sharon L. on 02/02/19
Ive used Oak Island for airconditioning installation twice. Both times, the service has been professional, timely and expert. I would definitely recommend them to all

By Michael Z. on 02/02/19
I would highly recommend Oak Island for great service. From the initial meeting to secure a quote to the excellent installation team that performed the installation service. Gene, Mark and Osiel arrived on time, ensured our home was protected from any damage ...
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I would highly recommend Oak Island for great service. From the initial meeting to secure a quote to the excellent installation team that performed the installation service. Gene, Mark and Osiel arrived on time, ensured our home was protected from any damage during the installation and were respectful to us and each other. There professionalism and skills were some of the best we have experienced dealing with contractors in our area, Job well done and compliments to Gene, Mark and Osiel. Mike Zumbahlen
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By Dale K. on 01/29/19
Excellent Service. Before the furnace was installed. Roger Mabe notice damage to the unit; immediately he ordered delivery of a replacement -- unlike the "WOW" PHA company who wanted to know if we would accept a damaged Hot Water Heater before ordering a replacem...
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Excellent Service. Before the furnace was installed. Roger Mabe notice damage to the unit; immediately he ordered delivery of a replacement -- unlike the "WOW" PHA company who wanted to know if we would accept a damaged Hot Water Heater before ordering a replacement. Roger and his assistance had our best interests always in mind. Roger kept us fully informed during the installation of our furnace and answered all our questions.
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By Dale K. on 01/29/19
Excellent Service. Before the furnace was installed. Roger Mabe notice damage to the unit; immediately he ordered delivery of a replacement -- unlike the "WOW" PHA company who wanted to know if we would accept a damaged Hot Water Heater before ordering a replacemen...
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Excellent Service. Before the furnace was installed. Roger Mabe notice damage to the unit; immediately he ordered delivery of a replacement -- unlike the "WOW" PHA company who wanted to know if we would accept a damaged Hot Water Heater before ordering a replacement. Roger and his assistance had our best interests always in mind. Roger kept us fully informed during the installation of our furnace and answered all our questions.
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By Kevan M. on 01/29/19
Hiring Oak Island was a great experience from start to finish! I found them through the Costco AC buyer program. Chris was very honest in his estimate and was the best overall price from 4 estimates even before the Costco rebates. Ryan and the main office was very ...
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Hiring Oak Island was a great experience from start to finish! I found them through the Costco AC buyer program. Chris was very honest in his estimate and was the best overall price from 4 estimates even before the Costco rebates. Ryan and the main office was very helpful with my financing questions and concerns. Lastly, the Field Tech, Roger and his crew were very fast and efficient with the replacement installation. Great work all around! Kevan
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By Steve H. on 01/23/19
Morgan and his crew were on time, very professional, and completed the installation of our new furnace and air conditioner much quicker than expected. They took care to lay down tarps in the house where they were working (especially appreciated since it was rained...
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Morgan and his crew were on time, very professional, and completed the installation of our new furnace and air conditioner much quicker than expected. They took care to lay down tarps in the house where they were working (especially appreciated since it was rained all day). Excellent job and we would not hesitate referring Oak Island to anyone needing HVAC services.
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By Gina P. on 01/23/19
General George ****** said “Always do more than is required of you.” Service Technician, Brandon ******** epitomizes this quote. His knowledge, work ethic and a willingness to do what needs to be done (and not take shortcuts) puts him in a class all by himself....
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General George ****** said “Always do more than is required of you.” Service Technician, Brandon ******** epitomizes this quote. His knowledge, work ethic and a willingness to do what needs to be done (and not take shortcuts) puts him in a class all by himself. Brandon is a new breed of service technician and he’s is all about getting it right. One of our three AC units that were installed in 2018 stopped working, so we reached out to Oak Island customer service and lucky for us, they sent Brandon ******** to check out the problem. Brandon was prompt, knowledge, courteous, patient and attentive. He took his time thoroughly troubleshooting and determined the problem was the touchscreen thermostat control panel. Although he did not have a replacement panel in his van he was confident he would have it by the next day. (He did, but that’s not what makes Brandon awesome.) Before Brandon left I told him we were smelling a dead rat on the other end of the house and it seemed to be coming through the AC vents. I showed him the air fresheners I had placed everywhere including the air returns and registers. Brandon was caring, empathetic and immediately went into detective mode trying to locate the source of the odor. No shortcuts with Brandon. He sealed up an opening in the attic and quickly repaired and exhaust fan vent that had been knocked loose during the initial AC installation. He said he would consult with his team and have a solution when he returned the next day with the the replacement control panel. Like clockwork, Brandon came the next day and replaced the control panel, helped me register and program the other two control panels that were never properly registered and helped me navigate the app for my phone! After that, he continued to go above and beyond to address the dead rat odor issue by cleaning the coils, replacing the filter and adding odor absorbing tablets to the pans of each unit. Brandon cared about getting it right and he was willing to keep going until he got it right. Thank you, Brandon and kudos to Oak Island for having such a dedicated team member who cares about getting it right. No one enjoys having issues with products — especially HVAC systems that are basically new. However, when it happens and you have a positive service experience like the one with Brandon, it makes it, dare I say, pleasant.
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By Gina P. on 01/23/19
General George Patton said “Always do more than is required of you.” Service Technician, Brandon Traverso epitomizes this quote. His knowledge, work ethic and a willingness to do what needs to be done (and not take shortcuts) puts him in a class all by himself....
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General George Patton said “Always do more than is required of you.” Service Technician, Brandon Traverso epitomizes this quote. His knowledge, work ethic and a willingness to do what needs to be done (and not take shortcuts) puts him in a class all by himself. Brandon is a new breed of service technician and he’s is all about getting it right. One of our three AC units that were installed in 2018 stopped working, so we reached out to Oak Island customer service and lucky for us, they sent Brandon Traverso to check out the problem. Brandon was prompt, knowledge, courteous, patient and attentive. He took his time thoroughly troubleshooting and determined the problem was the touchscreen thermostat control panel. Although he did not have a replacement panel in his van he was confident he would have it by the next day. (He did, but that’s not what makes Brandon awesome.) Before Brandon left I told him we were smelling a dead rat on the other end of the house and it seemed to be coming through the AC vents. I showed him the air fresheners I had placed everywhere including the air returns and registers. Brandon was caring, empathetic and immediately went into detective mode trying to locate the source of the odor. No shortcuts with Brandon. He sealed up an opening in the attic and quickly repaired and exhaust fan vent that had been knocked loose during the initial AC installation. He said he would consult with his team and have a solution when he returned the next day with the the replacement control panel. Like clockwork, Brandon came the next day and replaced the control panel, helped me register and program the other two control panels that were never properly registered and helped me navigate the app for my phone! After that, he continued to go above and beyond to address the dead rat odor issue by cleaning the coils, replacing the filter and adding odor absorbing tablets to the pans of each unit. Brandon cared about getting it right and he was willing to keep going until he got it right. Thank you, Brandon and kudos to Oak Island for having such a dedicated team member who cares about getting it right. No one enjoys having issues with products — especially HVAC systems that are basically new. However, when it happens and you have a positive service experience like the one with Brandon, it makes it, dare I say, pleasant.
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By Warren h. on 01/22/19
Told me excatley what was done and what they are going to do the next day. Left the work area very clean can’t tell anybody worked in my house. Very professional would recommend to everybody...

By Harriett p. on 01/19/19
Google insisted I verify my account with the code number they emailed me and then still rejected me. Totally discussed and annoyed with google. Have had an account with them since 5/2013.

By Steve H. on 01/19/19
Morgan and his crew were on time, very professional, and completed the installation of our new furnace and air conditioner much quicker than expected. They took care to lay down tarps in the house where they were working (especially appreciated since it was rained...
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Morgan and his crew were on time, very professional, and completed the installation of our new furnace and air conditioner much quicker than expected. They took care to lay down tarps in the house where they were working (especially appreciated since it was rained all day). Excellent job and we would not hestitate referring Oak Island to anyone needing HVAC services.
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By Carol T. on 01/16/19
Oak Island installed our furnace last October, 2018, and they do excellent work. I want there company to know that Cyrus is an excellent employee. He installed the furnace last year and came back :& fixed the problem we were having with it today. Two of the pipes h...
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Oak Island installed our furnace last October, 2018, and they do excellent work. I want there company to know that Cyrus is an excellent employee. He installed the furnace last year and came back :& fixed the problem we were having with it today. Two of the pipes had to be replaced because rain was coming in the house & dripping on the furnace. He even went out of his way to fix a broken duck in the attic. I also want to mention Osiel. He worked with Cyrus today and did an excellent job. Thank you,
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By Bruce A. on 01/15/19
Roger and Trace operated to perfection as a well organized team. They started immediately upon arrival and performed their specific jobs in an organized manner with seamless communication. Both were polite, respectful, and did a great job of cleaning at the end of ...
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Roger and Trace operated to perfection as a well organized team. They started immediately upon arrival and performed their specific jobs in an organized manner with seamless communication. Both were polite, respectful, and did a great job of cleaning at the end of the project. Roger’s experience was invaluable as he provided various options for drainage and the optimum location for the thermostat. He made sure to run the heat while expertly explaining everything from changing the filter to operating the thermostat. We highly recommend requesting Roger and Trace as your team of installers!
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CALL TO SCHEDULE
760-839-8383

Select any employee to see all their reviews.

Oak Island Heating AC Team
Rating:
113 total reviews!
Gene C
15 Years
Rating:
26 total reviews!
Cathy B
20 Years
Rating:
(21 total reviews)
Roger M
10 Years
Rating:
(21 total reviews)
Ryan O
15 Years
Rating:
(21 total reviews)
Brandon T
10 Years
Rating:
(16 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Oak Island Heating and Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Oak Island Heating and Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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