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By Pat P. on 03/17/19
O'Brien installed my new Trane heat pumps 10 years ago and they have been performing the annual inspection every year since then. I probably have met all of their technicians and every one of them have been very professional, courteous and knowledgeable. My last in...
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O'Brien installed my new Trane heat pumps 10 years ago and they have been performing the annual inspection every year since then. I probably have met all of their technicians and every one of them have been very professional, courteous and knowledgeable. My last inspection was a month ago and Aaron was the technician. I was very impressed that he was so thorough, as though it was the most important thing he would do all day. He took the time to explain everything he was doing and pointed some things that would be helpful to me regarding my two systems. My experience with O'Brien Heating and Air has been a very positive one and I highly recommend them.
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By Charles J. on 03/15/19
Very professional and personable. Stacy did a very good job and explained everything he checked and fixed or adjusted parts of the system where needed. We are very happy with O'Brien Service.

By Hiroto T. on 03/15/19
Your service was excellent and we were satisfied very much.

By Randy R. on 02/20/19
(no comment)

By Nancy R. on 02/19/19
Matt B was a great representative for O'Brien's. I had a new unit installed and he was with me from beginning to end. Really was good at explaining the choices for each unit. The installers also did a great job. Nancy

By Warren R. on 02/19/19
Larry came promptly and in a friendly and professional manner completed a thorough inspection of our HVAC units. He explained in layman terms how they were fairing and what the potential problems that may occur. He is an asset to this company and I would recommen...
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Larry came promptly and in a friendly and professional manner completed a thorough inspection of our HVAC units. He explained in layman terms how they were fairing and what the potential problems that may occur. He is an asset to this company and I would recommend him and O'Brien's to anyone with an HVAC.
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By Stacey J. on 02/19/19
Matthew was friendly and knowledgeable and made the whole process very easy. Our installation actually came early as they had an opening and called to see if we wanted to take it and the day of instillation the men that came to install the HVAC were nice and polite...
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Matthew was friendly and knowledgeable and made the whole process very easy. Our installation actually came early as they had an opening and called to see if we wanted to take it and the day of instillation the men that came to install the HVAC were nice and polite and I hardly even knew they were here. Great service and would highly recommend them
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By Elaine B. on 02/18/19
Will arrived promptly, was very pleasant, and explained exactly about the maintenace he was performing on the system. He answered my questions. thoroughly. i will be contacting O’Brien about a potential problem with the system that I asked Will about during tne...
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Will arrived promptly, was very pleasant, and explained exactly about the maintenace he was performing on the system. He answered my questions. thoroughly. i will be contacting O’Brien about a potential problem with the system that I asked Will about during tne service call. O’Brien has always done a great job throught more than twenty-five years.
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By Jim T. on 02/15/19
(no comment)

By John C. on 02/14/19
They were quick and knowledgeable of my system and seemed like they knew how to fix it before they arrived the same day service. Chance was great and very professional.

By Daniel B. on 02/11/19
Great professional service. Larry was very informative and knowledgeable.

By Elizabeth M. on 02/07/19
Will B. was very professional and courteous and demonstrated a thorough knowledge of my system. He kindly and intelligently answered all my questions and is an asset to O'Brien's Heating & A/C. I wouldn't hesitate to recommend O'Brien's and would be happy to have W...
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Will B. was very professional and courteous and demonstrated a thorough knowledge of my system. He kindly and intelligently answered all my questions and is an asset to O'Brien's Heating & A/C. I wouldn't hesitate to recommend O'Brien's and would be happy to have Will be my Service person for O'Brien's in the future.
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By Susan V. on 01/31/19
We have been O"Brien customers for several years, installing new units as well as continuing maintenance. We could not be more pleased. Most recently, Aaron completed our scheduled service check. He was extremely thorough, professional and gave us a complete over...
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We have been O"Brien customers for several years, installing new units as well as continuing maintenance. We could not be more pleased. Most recently, Aaron completed our scheduled service check. He was extremely thorough, professional and gave us a complete overview /status of our equipment. We appreciate the extra effort he made. O'Brien has continually provided exceptional service and has never disappointed .
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By George G. on 01/30/19
Good service!

By Loretta P. on 01/29/19
O’Brien called to confirm appointment the day before and the tech called us when he was 10 minutes away. The tech was polite, efficient and talked with us once his inspection was completed and answered all our questions. We would gladly have our tech return for o...
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O’Brien called to confirm appointment the day before and the tech called us when he was 10 minutes away. The tech was polite, efficient and talked with us once his inspection was completed and answered all our questions. We would gladly have our tech return for our annual maintenance.
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By Sharon W. on 01/28/19
Joey was friendly, competent, took time to show me parts he was replacing and explained the proceds

By Beth H. on 01/25/19
We had a great experience with O'Brien - from my first phone conversation to completion of HVAC repair. I first spoke with ****** who offered experienced, professional advice after having a negative experience with another company. Our technician, ****, was profess...
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We had a great experience with O'Brien - from my first phone conversation to completion of HVAC repair. I first spoke with ****** who offered experienced, professional advice after having a negative experience with another company. Our technician, ****, was professional & performed his repair work diligently despite working in below freezing temperatures. **** listened & absorbed all the details I gave him about our HVAC system. He worked to help us achieve a successful outcome. Working with O'Brien has restored my confidence in HVAC companies - but now that I've found them, I will no longer shop around. Thanks for your excellent service O'Brien!
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By Sarah L. on 01/25/19
First time using O'Briens but had been reading reviews. Was able to get appointment within 24 hours. Chance (service tech) called to say he was on the way and was at my house within 10 minutes. Talked about my heating concerns and he went straight to work. Went ove...
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First time using O'Briens but had been reading reviews. Was able to get appointment within 24 hours. Chance (service tech) called to say he was on the way and was at my house within 10 minutes. Talked about my heating concerns and he went straight to work. Went over everything when he was finished and gave me a couple of tips. Very professional. I will do service with them again.
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By James C. on 01/23/19
Have used O'Brien Service Company 3-4 times in the last few years. They are always professional and a great company to do business with. I highly recommend them for all your HVAC needs.

By Steven P. on 01/23/19
O'Brien has always been very easy to schedule appointments with and they always show up on time. Josh R showed up very enthusiastic about what he does and about servicing my HVAC so that it was in great shape. He spent extra time making sure I didn't have any quest...
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O'Brien has always been very easy to schedule appointments with and they always show up on time. Josh R showed up very enthusiastic about what he does and about servicing my HVAC so that it was in great shape. He spent extra time making sure I didn't have any questions or issues and explaining everything that he was working on. He even set up a filter delivery to my house to save money on filters. I cannot express enough about how much this company cares about it's customers and keeping their HVAC units running in tip top shape. I'd give them 10 stars if I could. Thanks!
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