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By MARY ANN R. on 10/15/19
JUST HAD A NEW HVAC INSTALLED BY O'BRIEN'S & JUST WANT TO SHOUT OUT A THANK YOU TO KAYLAN FOR WHENEVER I CALLED SHE WAS ALWAYS POLITE & HELPFUL TO ME. SHE SOUNDS LIKE A VERY NICE LADY & O'BRIEN IS LUCK TO HAVE HER ALSO IN THERE EMPLOYMENT. THANK YOU AGAIN FOR ALL YOUR HELP

By MARY ANN R. on 10/15/19
THANK YOU, THANK YOU MIKE!!!!!! YOU WERE VERY KNOWLEDGEABLE & INFORMATIVE ON HELPING ME MAKE MY DECISION TO INVEST IN A NEW HVAC WITH O'BRIENS. YOU MAKE THE WHOLE EXPERIENCE A PLEASURE FOR ME & O'BRIEN'S IS SO VERY LUCKY TO HAVE YOU. YOU WERE ALWAYS ON TIME & ANSW...
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THANK YOU, THANK YOU MIKE!!!!!! YOU WERE VERY KNOWLEDGEABLE & INFORMATIVE ON HELPING ME MAKE MY DECISION TO INVEST IN A NEW HVAC WITH O'BRIENS. YOU MAKE THE WHOLE EXPERIENCE A PLEASURE FOR ME & O'BRIEN'S IS SO VERY LUCKY TO HAVE YOU. YOU WERE ALWAYS ON TIME & ANSWERED ALL MY QUESTIONS & EVEN CALLED ME BACK WHEN I HAD QUESTIONS EVEN BEFORE I HAD BOUGHT SYSTEM. YOU ARE A GREAT GUY & LUCKY ME TO HAVE TALKED TO YOU THAT DAY. EVERYONE AT O'BRIEN'S HAS BEEN KIND & HELPFUL TO ME, BUT YOU ARE THE BEST MIKE!!!!!! THANK YOU ALL AT O'BRIEN'S AGAIN FOR A GREAT, GREAT JOB
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By MARY ANN R. on 10/15/19
HAD NEW HVAC UNIT INSTALLED & TIM HELPED BUT DID THE HYDROLIC HEATER. HE DID A GREAT JOB, ANSWERED ALL MY QUESTIONS & RETURNED ALL PHONE CALLS. HE IS VERY KNOWLEDGEABLE & DID A GREAT JOB!!!! O'BRIEN IS VERY LUCK TO HAVE HIM!!!!!!!!! THANK YOU TIM & O'BRIENS FO...
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HAD NEW HVAC UNIT INSTALLED & TIM HELPED BUT DID THE HYDROLIC HEATER. HE DID A GREAT JOB, ANSWERED ALL MY QUESTIONS & RETURNED ALL PHONE CALLS. HE IS VERY KNOWLEDGEABLE & DID A GREAT JOB!!!! O'BRIEN IS VERY LUCK TO HAVE HIM!!!!!!!!! THANK YOU TIM & O'BRIENS FOR EVERYTHING!! LOVE MY NEW HVAC SYSTEM
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By Melanie L. on 10/14/19
Our old heat pump died right before hurricane Dorian. O'Briens quickly responded and Matt came out on a Saturday. He was extremely knowledgable and didn't pressure us at all. They provided a small window air conditioner which allowed us to sleep comfortably. We lov...
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Our old heat pump died right before hurricane Dorian. O'Briens quickly responded and Matt came out on a Saturday. He was extremely knowledgable and didn't pressure us at all. They provided a small window air conditioner which allowed us to sleep comfortably. We love our new unit. O'Briens has been our heat/air company for over 25 years.
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By Jackie & Elton F. on 10/11/19
We were having an issue with condensation and mold in a bathroon vent in our new home. The installers of our AC unit were giving us the run around and another local company were refusing to service our unit so we called OBrien. They came out and helped us out and w...
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We were having an issue with condensation and mold in a bathroon vent in our new home. The installers of our AC unit were giving us the run around and another local company were refusing to service our unit so we called OBrien. They came out and helped us out and were very helpful and professional
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By Jim F. on 10/10/19
Matt E. serviced our home HVAC units this morning. He was knowledgeable, professional and helpful. Matt's pleasant demeanor and positive approach were noteworthy and appreciated. Thanks for making the process, from setting the appointment through service and fol...
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Matt E. serviced our home HVAC units this morning. He was knowledgeable, professional and helpful. Matt's pleasant demeanor and positive approach were noteworthy and appreciated. Thanks for making the process, from setting the appointment through service and follow-up, easy and smooth. Well done by the people of O'Brien!
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By Ronnie P. on 10/09/19
Tech checked all equipment very closely. Couldn't ask for a better job. Completely satisfied!

By Dominic B. on 10/07/19
Service Tech was very knowledgeable, friendly, and answered all my questions.

By Jeffrey S. on 10/02/19
Matt did a great job, very professional.

By Sara M. on 09/27/19
Always very pleased with their professionalism and service. Extremely knowledgeable with great technicians. Highly recommend O’Briens

By Karen R. on 09/26/19
A previous company had tried to fix a leaking HVAC unit 3 times. Their lack of effectiveness caused a hardwood floor and oriental carpet to be ruined. Joey V. arrived within hours of being called and fixed the unit the first time. He was personable and thorough, O...
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A previous company had tried to fix a leaking HVAC unit 3 times. Their lack of effectiveness caused a hardwood floor and oriental carpet to be ruined. Joey V. arrived within hours of being called and fixed the unit the first time. He was personable and thorough, O'Brien is now my go to company for all HVAC issues and maintenance.
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By Rick G. on 09/13/19
Will was courteous, professional and thorough, explaining the service he was going to provide for general maintenance. Very please with O’Brien Service and would recommend them for anyone looking for a dependable and professional company.

By Susan W. on 09/12/19
While we weren't happy that our 13 month old AC unit stopped working, Larry showed up on a Saturday to diagnose the problem (blown coolant coil due to a bad factory weld) and the part was ordered on Monday and we were up and running on Wednesday. They covered every...
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While we weren't happy that our 13 month old AC unit stopped working, Larry showed up on a Saturday to diagnose the problem (blown coolant coil due to a bad factory weld) and the part was ordered on Monday and we were up and running on Wednesday. They covered everything under warranty and poor Larry worked in a extremely hot attic for 4 hours! Could not be more happy with their service!!
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By Catherine M. on 09/12/19
Great example of exemplary customer service, professionalism, and technical skill. I was surprised that they scheduled such prompt repair service for a new customer. Will arrived on time and was really outstanding. He treated me as if he was working for ME, the cus...
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Great example of exemplary customer service, professionalism, and technical skill. I was surprised that they scheduled such prompt repair service for a new customer. Will arrived on time and was really outstanding. He treated me as if he was working for ME, the customer, and had my interests at heart. I think that reflects well on O’Brien. He graciously contended with my flirty cat, Yazi, who kept vying for his attention. (She is a good judge of character.) He was sweet with her and even stopped just a sec to take a photo of her to show his wife. He analyzed the problem and fixed it right then and there. He answered my questions about my 20-year old Trane (at the beach). I will probably need to replace it before too long and, based on this service experience, I will call O’Brien.
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By Don S. on 09/11/19
I have used them a few times. Their call center is helpful and polite. I have been able to get same day service and I feel that their charges are reasonable.

By Sheron S. on 08/25/19
William was great.... Thanks O'Brien.

By Mary Ann T. on 08/22/19
Thank you Joey for calling me after hours to walk me through clearing my drain line. My husband worked briefly at O’Brien’s and loved it there before he passed away. They are the best people. Will be scheduling my annual service checkup tomorrow. Sincerely, Mary Ann Turner

By Peter B. on 08/22/19
Larry W. arrived expecting to do a limited service evaluation but graciously agreed to and performed the full service evaluation that we requested. He was courteous, professional and efficient. It was a pleasure working with him. I would recommend him and the O’B...
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Larry W. arrived expecting to do a limited service evaluation but graciously agreed to and performed the full service evaluation that we requested. He was courteous, professional and efficient. It was a pleasure working with him. I would recommend him and the O’Brien Service Company Inc. very highly.
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By Larry Z. on 08/13/19
No comment

By Donald W. on 07/31/19
Your service technician Chance was prompt and courteous. He diagnosed the problem and explained the options. He completed the repair in timely manner with the least disruption.
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