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By John m. on 03/03/19
Our experience was amazing. Our air conditioner bit the dust and we contacted NOW and the entire process was professional and quick.

By Kent R. on 01/18/19
The Now Heating & Air company goes the extra mile to assure a client is happy with their work. Give them a try and you will see this yourself. From office personnel to field help. Good job!

By Mark F. H. on 10/30/18
I had new Lennox furnace and AC installed. Install crew showed up on time and completed job in one day. Left my basement clean after completion. I was impressed with how new furnace and thermostat wiring were completed. I also was impressed on how condensate drains...
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I had new Lennox furnace and AC installed. Install crew showed up on time and completed job in one day. Left my basement clean after completion. I was impressed with how new furnace and thermostat wiring were completed. I also was impressed on how condensate drains from AC coil were completed. This install much much improved over my previous install that they did not do. Mark H.
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By Mark F. H. on 10/30/18
I had new Lennox furnace and AC installed. Install crew showed up on time and completed job in one day. Left my basement clean after completion. I was impressed with how new furnace and thermostat wiring were completed. I also was impressed on how condensate drains...
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I had new Lennox furnace and AC installed. Install crew showed up on time and completed job in one day. Left my basement clean after completion. I was impressed with how new furnace and thermostat wiring were completed. I also was impressed on how condensate drains from AC coil were completed. This install much much improved over my previous install that they did not do. Mark H.
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By Bancroft S. on 09/10/18
Aaron was on time and did a complete analysis of the furnace and suggested the blower needed to be cleaned as the unit is 5 years old. Aaron was very knowledgeable and courtious. I was well please after having a less than satisfactory inspection last year.

By Dick B. on 08/21/18
The installation of the AC and furnace were done and the clean up after was excellent. The installers were very polite and I probably would recommend this company to other people. I still think the products are a little pricey. Sincerely Richard Bissell..

By Janet P. on 03/22/18
Thank you lisa. Thank goodness you are there.

By Janet P. on 03/22/18
thank you so much. Now I have connection to my phone for my thermastate. Nice to talk to and making me feel good about my units. Of course everyone came out and helped me and educated me about my unit. So Ian thanks so much.

By Janet P. on 03/21/18
When Benjamin found out I needed a new Furnace I was worried so he educated me. So Rod and Roberto came out the next day with the unit I wanted. I was so happy with the furnace I decided to to put in a new A/C also. I Love them. Thank you guys so much

By Janet P. on 03/21/18
thank you Sam I love my A/C Heating units....WOW

By Janet P. on 03/21/18
Thank you is all I can say. They knew exactly who I should talk to so that was a relief.

By Katie R. on 02/25/18
The last thing you want in the middle of the night when it is 10 degrees outside is for your furnace to go out. With two small children, I needed to get someone out fast to get the heat back on.When I looked them up it showed that they were open 24/7, 7 days a week...
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The last thing you want in the middle of the night when it is 10 degrees outside is for your furnace to go out. With two small children, I needed to get someone out fast to get the heat back on.When I looked them up it showed that they were open 24/7, 7 days a week. Prior to reaching out to them, I called another company that did not answer, and sure enough when I called Now Heating & Air at 1 am, they picked up, so I was beyond happy that they could get someone out to us in less than two hours. When the technician came to the door, he was courteous, and did not seem at all bothered that he was up at that hour. He was professional looking and respected my home by putting on booties. Once he found the problem, keep in mind I know nothing about furnaces, he explained it so I understood what the problem was and how he would fix it, as well as the cost, which I was surprised at, because I expected it to be higher with them coming out in the middle of the night. He happened to have the parts that were needed already on his truck, and got the furnace up and running within an hour of arriving. My family is grateful for the response and effectiveness of the technician, as well as all the information he provided us with. He explained the benefits of a new system, as ours is old, along with the benefits of their service agreement that will have them coming out doing regular maintenance. We signed up for the agreement, but will further discuss a new system. So when the time comes to needing a new furnace, we will absolutely use them again. Thank you from my family to yours for the great service.
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By Tonja P. on 02/20/18
I was able to get some one out quickly after hours. Aaron was so kind and did a great job of explaining our problem and helping us find a solution. He was both very professional and personable, making us feel confident in his ability to help us. Would recommend ...
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I was able to get some one out quickly after hours. Aaron was so kind and did a great job of explaining our problem and helping us find a solution. He was both very professional and personable, making us feel confident in his ability to help us. Would recommend him highly! Thank you!
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By LISA M. on 02/20/18
LISA IS VERY HELPFUL.

By William R e. on 02/14/18
When my furnace stopped on a single digit night I called NOW and they dispatched Terry to solve my problem. He got my furnace back on line for the night but it still needed repairs. He returned the next day with parts and completed the repairs. I appreciate the ...
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When my furnace stopped on a single digit night I called NOW and they dispatched Terry to solve my problem. He got my furnace back on line for the night but it still needed repairs. He returned the next day with parts and completed the repairs. I appreciate the fast service and skill Terry provided, the unit works like new again.
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By Dawn J. on 02/12/18
Thank goodness for this company. They saved the day. I have a rental property that had the water heater go out and to say how unhappy my tenants were, is an understatement. Of course, I can not control the water heater, and it failing, but what I can control is get...
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Thank goodness for this company. They saved the day. I have a rental property that had the water heater go out and to say how unhappy my tenants were, is an understatement. Of course, I can not control the water heater, and it failing, but what I can control is getting it fixed. Now Heating & Air responded quickly and even though they could not fix it right then, because I needed a new water heater, they were able to go and pick it up and bring it back the same day. They worked until 7 pm installing it to make sure my tenants had hot water. I recommend this company over and over and if I could give them more stars, I would. Thank you for the awesome service.
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By Louise on 02/12/18
Now Heating & Air saved the day for me and my family. Our furnace unexpectedly went out in the middle of the night. We had called several other places, but they either did not answer or could not get a technician out to us. Finally, we got a hold of a company that ...
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Now Heating & Air saved the day for me and my family. Our furnace unexpectedly went out in the middle of the night. We had called several other places, but they either did not answer or could not get a technician out to us. Finally, we got a hold of a company that said yes. At this point I couldn't remember who the company was, since we had called several that said they were open 24 hours, yet couldn't get someone to us until the morning. So we were just happy to get someone out to get our heat back on. Ian was the technician who came out. He introduced himself, and I recalled the company from the logo I saw online, and was happy to see how professional he looked. He was respectful of the home and put on booties, and explained what he would be doing in finding the source of the problem. When he figured out what was wrong he let us know and told us the cost associated with it before proceeding to fix it. He cleaned up after himself once he was done, and while we were wrapping up, he provided the answers to some of the questions we had regarding servicing our unit and the benefits of a humidifier. This company did not falsely advertise, they answered their phone at 2 am in the morning, and got a tech out to us ASAP. We were beyond pleased with the service. So much so, we decided to purchase a humidifier for our family. I highly recommend this company.
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By Tamil on 02/08/18
Eric, Lorenzo and their team at NOW H&A did a great job on replacing our valves and a lot of other upgrading work to our boiler system. Very capable and professional team. Thank you!

By Cory c. on 01/15/18
The service was beyond measure . They had to have my meter outside replaced with the new heater. Fast and efficient and very clean. Wish I wasn't selling so I could have more time to enjoy the new furnace . Thanks again

By Aundra T. on 09/20/17
We disputed a credit card charge from them because they came out to do an inspection and tune-up. They did the inspection but never the tune-up. We also never got a reporting of what was completed during the inspection. We paid the guy day same day and was told the...
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We disputed a credit card charge from them because they came out to do an inspection and tune-up. They did the inspection but never the tune-up. We also never got a reporting of what was completed during the inspection. We paid the guy day same day and was told they would be scheduling the tune-up portion. Called the tech twice with no response. Called the main office even and never provided any assistance just told to call the tech again. So we are left with no report or tune-up (since the appointment in June) and stuck paying the fees because we signed a piece of paper authorizing a charge. Shit for service! So much for wanting an inspection and tune-up before renters moved in. Might as well have thrown $138 out the window.
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CALL TO SCHEDULE
303-288-2299

Select any employee to see all their reviews.

Ian T
12 Years
Rating:
53 total reviews!
Rod C
25 Years
Rating:
14 total reviews!
Lisa M
Customer Service Rep.
10 Years
Rating:
(4 total reviews)
Abram J
5 Years
Rating:
(5 total reviews)
Samuel J
20 Years
Rating:
(4 total reviews)
Charles B
4 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Now Heating & Air, LLC. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Now Heating & Air, LLC.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
303-288-2299
Rod C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
Installation is what I do best, I tend to believe that if you take pride and time you can achieve great things.
By John m. on 03/03/19
Our experience was amazing. Our air conditioner bit the dust and we contacted NOW and the entire process was professional and quick.

By Janet P. on 03/21/18
When Benjamin found out I needed a new Furnace I was worried so he educated me. So Rod and Roberto came out the next day with the unit I wanted. I was so happy with the furnace I decided to to put in a new A/C also. I Love them. Thank you guys so much

By Cory c. on 01/15/18
The service was beyond measure . They had to have my meter outside replaced with the new heater. Fast and efficient and very clean. Wish I wasn't selling so I could have more time to enjoy the new furnace . Thanks again

By David W. F. on 05/20/16
Rod C. and his helper were awesome doing my furnace. In watched some of the install work and Rod explained things as he did them and answered any and all of my questions. After the install they checked everything to ensure it was working properly. This company inst...
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Rod C. and his helper were awesome doing my furnace. In watched some of the install work and Rod explained things as he did them and answered any and all of my questions. After the install they checked everything to ensure it was working properly. This company installed my A/C, electronic air cleaner, humidifier and last furnace and I will use them again and again as I need work done! This company does not try to hide anything.
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By Pam W. on 03/26/16
Extremely satisfied with the service received from Rod and Charles. They worked quickly, efficiently and were very conscientious. Mike Macy, the comfort advisor was extreme professional and passionate about the products he sells and the company he represents.

By Neil G. on 03/15/16
Installation was a challenge but Rod took care of everything. Did a great job and am very satisfied.

By Barbara G. on 02/20/16
My service man was Rod From NOW Heating and Air. He installed a water heater at my residence in less than 2 hours. He explained what he was doing and why. On time - cleaned up after installation. I would highly recommend this company.

By Regina on 01/20/16
Rod was very professional and when the next day the furnace was not working right they came back. I love my new furnace I'm warm

By Regina on 01/19/16
Now heating and air did a wonderful job. I have worked with this company on other occasions. They are a great company

By Ken G. on 11/12/15
Very professional. The installation technicians showed up on schedule, and immediately got to work. They first took care to place protective barriers on our carpet and stairs. After removing our old furnace and a/c systems, they cleaned the area to ensure no residu...
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Very professional. The installation technicians showed up on schedule, and immediately got to work. They first took care to place protective barriers on our carpet and stairs. After removing our old furnace and a/c systems, they cleaned the area to ensure no residuals from old systems. The installed systems look very orderly, not just slapped into place. They took the time to ensure the system was fully operational, and addressed all my questions, before departing my home.
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By Chrysti B. on 11/02/15
I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the de...
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I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the decision and thoroughly explaining any additional questions that we had. We selected Now Heating & Air based on the professionalism of the presentation, the options available and the quality of the people. Our install went flawlessly and exceeded our expectations. Rod and Charles were the most polite and professional team that I could have ever imagined. Rod, as the lead installer, took the time to have conversations with us, explained all of the system components and they treated our home like it was their own. We have three dogs that were running around during the install and each and every time they would open a door, they made sure to know where the dogs were and were conscious not to let the dogs out the door or the gate. They were both very prideful in their work, making sure that the system was not only installed correctly, but that it looked neat and tidy. They used drop cloths, shoe covers and every other precaution imaginable to ensure that the house was as clean, if not cleaner, than when they first came in. Rod and Charles were on time, did not make us feel like they were rushing and so personable! Highly, highly recommend Now Heating & Air based on the quality of the system and service that we received. This was a flawless transaction from start to finish. We are confident in the purchase as well as the service that was completed. Now Heating & Air obviously prides themselves in excellent customer service, which is shown through the high quality people they employ. A note regarding the cost - this is a major investment. A furnace and AC unit are not cheap pieces of equipment, nor is the repair on them when there is something wrong. Those who expect to squeak by with a cheap repair or replacement and get upset when they have to pay a larger amount because they didn't regularly service something have false expectations. It's like a car - you make an investment and must regularly service the car for it to last years and years. The car's oil changes, tires, filters, etc aren't free and neither are the serviceable parts on an HVAC system. However, their prices were competitive among the estimates we received from other companies and they were transparent in their pricing structure from the beginning.
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By Chrysti B. on 11/02/15
I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the de...
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I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the decision and thoroughly explaining any additional questions that we had. We selected Now Heating & Air based on the professionalism of the presentation, the options available and the quality of the people. Our install went flawlessly and exceeded our expectations. Rod and Charles were the most polite and professional team that I could have ever imagined. They took the time to have conversations with us, explained all of the system and treated our home like it was their own. We have three dogs that were running around during the install and each and every time they would open a door, they made sure to know where the dogs were and were conscious not to let the dogs out the door or the gate. They were both very prideful in their work, making sure that the system was not only installed correctly, but that it looked neat and tidy. They used drop cloths, shoe covers and every other precaution imaginable to ensure that the house was as clean, if not cleaner, than when they first came in. Rod and Charles were on time, did not make us feel like they were rushing and so personable! Highly, highly recommend Now Heating & Air based on the quality of the system and service that we received. This was a flawless transaction from start to finish. We are confident in the purchase as well as the service that was completed. Now Heating & Air obviously prides themselves in excellent customer service, which is shown through the high quality people they employ.
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By Chrysti B. on 10/31/15
I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the de...
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I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the decision and thoroughly explaining any additional questions that we had. We selected Now Heating & Air based on the professionalism of the presentation, the options available and the quality of the people. Our install went flawlessly and exceeded our expectations. Rod and Charles were the most polite and professional team that I could have ever imagined. They took the time to have conversations with us, explained all of the system and treated our home like it was their own. We have three dogs that were running around during the install and each and every time they would open a door, they made sure to know where the dogs were and were conscious not to let the dogs out the door or the gate. They were both very prideful in their work, making sure that the system was not only installed correctly, but that it looked neat and tidy. They used drop cloths, shoe covers and every other precaution imaginable to ensure that the house was as clean, if not cleaner, than when they first came in. Rod and Charles were on time, did not make us feel like they were rushing and so personable! Highly, highly recommend Now Heating & Air based on the quality of the system and service that we received. This was a flawless transaction from start to finish. We are confident in the purchase as well as the service that was completed. Now Heating & Air obviously prides themselves in excellent customer service, which is shown through the high quality people they employ.
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By Chrysti B. on 10/31/15
I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the de...
(View More)
I purchased a new Furnace and AC unit from Now Heating & Air. Mike, the comfort home adviser, was thorough in explaining the systems and the options and was extremely prompt in his follow ups. He was not a pushy salesman, allowing for the time needed to make the decision and thoroughly explaining any additional questions that we had. We selected Now Heating & Air based on the professionalism of the presentation, the options available and the quality of the people. Our install went flawlessly and exceeded our expectations. *** and ******* were the most polite and professional team that I could have ever imagined. They took the time to have conversations with us, explained all of the system and treated our home like it was their own. We have three dogs that were running around during the install and each and every time they would open a door, they made sure to know where the dogs were and were conscious not to let the dogs out the door or the gate. They were both very prideful in their work, making sure that the system was not only installed correctly, but that it looked neat and tidy. They used drop cloths, shoe covers and every other precaution imaginable to ensure that the house was as clean, if not cleaner, than when they first came in. *** and ******* were on time, did not make us feel like they were rushing and so personable! Highly, highly recommend Now Heating & Air based on the quality of the system and service that we received. This was a flawless transaction from start to finish. We are confident in the purchase as well as the service that was completed. Now Heating & Air obviously prides themselves in excellent customer service, which is shown through the high quality people they employ.
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