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By Teresa on 04/15/21
Patrick J and Patrick F called to advise us they were on their way for the appointed time. Upon arrival they wore their masks while evaluating the job site with my husband and I. They both went right to work by putting up a barrier inside the house to keep the dus...
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Patrick J and Patrick F called to advise us they were on their way for the appointed time. Upon arrival they wore their masks while evaluating the job site with my husband and I. They both went right to work by putting up a barrier inside the house to keep the dust and debris out. The old door was quickly removed and the adaption of opening began. All the while everything was kept neat and tidy. Once the new door was in place the extensive checklist was reviewed to ensure our satisfaction. Work area was left as if no one had been there. Both Patricks were polite and respectful.
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By Teresa on 04/15/21
Patrick J and Patrick F called to advise us they were on their way for the appointed time. Upon arrival they wore their masks while evaluating the job site with my husband and I. They both went right to work by putting up a barrier inside the house to keep the dus...
(View More)
Patrick J and Patrick F called to advise us they were on their way for the appointed time. Upon arrival they wore their masks while evaluating the job site with my husband and I. They both went right to work by putting up a barrier inside the house to keep the dust and debris out. The old door was quickly removed and the adaption of opening began. All the while everything was kept neat and tidy. Once the new door was in place the extensive checklist was reviewed to ensure our satisfaction. Work area was left as if no one had been there. Both Patricks were polite and respectful.
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By Dale Z. on 04/14/21
would give a excellent review to four people, Todd who was the sales rep, Mike, Pat J, and Allen who were the service pros. All of them were very proffesional in dealing with and did an outstanding job. Was very impressed with all four of them.

By Ed M. on 04/08/21
no comment

By Justin Baldwin B. on 04/01/21
Entire crew, from original bid to final install, were professional, courteous, and ensured I knew what would happen and when. Finished on time with a quality product they stand behind.

By Phyllis S. on 03/25/21
I am thrilled to have the window replacement project of my home completed. The gang from Northwest Window and Door is terrific. They came in, asked if masks were required, laid down tarps on all walkways, got to work and efficiently removed and then installed the...
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I am thrilled to have the window replacement project of my home completed. The gang from Northwest Window and Door is terrific. They came in, asked if masks were required, laid down tarps on all walkways, got to work and efficiently removed and then installed the replacements including a patio door. I couldn't be happier. They cleaned up after the job and left with all the debris and everyone happy. Thank you to all!
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By Marcus D. on 03/20/21
These guys are very professional. Very happy with the quality. Attention to detail was excellent. They strive for excellence and it shows in their craftsmanship. They’d guys are very skilled. For example one of our windows came warped and Mike redid the window hi...
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These guys are very professional. Very happy with the quality. Attention to detail was excellent. They strive for excellence and it shows in their craftsmanship. They’d guys are very skilled. For example one of our windows came warped and Mike redid the window himself and made it right. You get what you pay for and I would gladly pay for their work. Again very happy with the new doors. My family and I are glad we chose Northwest Window and Door.
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By Steve c. on 03/18/21
Todd was great to work with and very responsive

By Steve c. on 03/18/21
Hard worker and excellent quality

By Steve c. on 03/18/21
Brian work quality was outstanding a 10. Easy to talk to and super nice guy

By Steve c. on 03/18/21
Mike was to the point and very professional. His work quality was a 10

By Steve c. on 03/18/21
Did a great job

By Paul C. on 03/17/21
I had to replace a number of IG panels in my home due to broken seals. From the initial call, to the on-site measurement, to the installation and back office support, this team was great. They took the time necessary to inform me of my options (including pursuing w...
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I had to replace a number of IG panels in my home due to broken seals. From the initial call, to the on-site measurement, to the installation and back office support, this team was great. They took the time necessary to inform me of my options (including pursuing warranty repair where they, as a company, had nothing to gain). In the end, I needed new IGs at my own expense and they came through. Installation team was conscientious with floor covering and cleanup. Well done!
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By Brian O. on 03/12/21
This review is for the whole team that came out and Installed all my windows 12/11/2020. They had to come back at a later time to do a few windows that my garage port was in the way of., and then again, after the salesman threw them under the buss, saying they read...
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This review is for the whole team that came out and Installed all my windows 12/11/2020. They had to come back at a later time to do a few windows that my garage port was in the way of., and then again, after the salesman threw them under the buss, saying they read the work order wrong, and didn't install the flashing around the windows. The last crew came out and did a total professional job getting every window trimmed up !!!! 03-02-21. I was not home the first time, gave them keys to the house, and they got everything installed. No mess, nothing broke, a very experienced team!! The windows look great, took me 28 years to do it, but now the curtains don't move on windy days... lol. Thank you guys, you all did excellent work !!! Brian.
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By Ivan R. on 03/06/21
Jim and Brian replaced a broken window for us. They took extra time to make sure everything was covered and protected before removing the damaged glass and did a great job of installing the replacement. I highly recommend them!

By Mark H. on 02/06/21
no comment

By Charles M. on 01/16/21
Great... did not wear masks, but I had assumed that would be so after visiting their offices. They were quick, clean, polite, and affordable..

By Lane L. on 01/13/21
Mike and Brian did an amazing job!! Profession, kind, and respectful! WOW it really changed the look of the house!! Thank you for your hard work!!

By Lane L. on 01/13/21
Mike and Brian did an amazing job!! Profession, kind, and respectful! WOW it really changed the look of the house!! Thank you for your hard work!!

By Gregory L P. on 01/12/21
Professional, courteous, prompt, and diligent. Would recommend these folks to others. Thank you for the great installation.
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CALL TO SCHEDULE
509-535-4279

Select any employee to see all their reviews.

Mike R
Rating:
100 total reviews!
Patrick F
3 Years
Rating:
75 total reviews!
Todd C
Customer Service Rep.
15 Years
Rating:
(35 total reviews)
Clint B
10 Years
Rating:
(33 total reviews)
Patrick J
Rating:
(33 total reviews)
Jim S
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Northwest Window and Door has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Northwest Window and Door. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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