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By Sonya M. on 02/26/19
I loved how I was given options, and feedback about everything that was happening. I felt like I was part of the solution. They were friendly and joked too! I was very comfortable with both Ryan and Mike and will recommend both guys!

By Sonya M. on 02/26/19
Mike and Ryan showed up at my house and worked fast to get my house heated again. Then Ryan came back the next week to replace my water heater! I have never worked with a nicer set of guys - they were efficient and friendly! I would recommend them to everyone!

By Peter on 02/25/19
We've been having some difficulty finding a reliable and knowledgeable plumber. After meeting Brock today I'm confident we've found our guy. We had a couple of different issues he figured out quickly and solved. He did a great job of explaining the situation and...
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We've been having some difficulty finding a reliable and knowledgeable plumber. After meeting Brock today I'm confident we've found our guy. We had a couple of different issues he figured out quickly and solved. He did a great job of explaining the situation and also offered some other creative solutions for a nagging issue we figured we'd just have to live with. Highly recommended!
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By Jeremy I. on 02/22/19
Joe did a great job fixing a difficult plumbing problem at our home!

By Justin W. on 02/19/19
Ryan was great!

By Justin W. on 02/19/19
Ryan was quick to our after hour call, and tried to find every solution possible for our issue. He found a cost effective solution and potentially saved us hundreds of dollars. After the work was done, he was nice enough to stick around after 8pm to socialize a lit...
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Ryan was quick to our after hour call, and tried to find every solution possible for our issue. He found a cost effective solution and potentially saved us hundreds of dollars. After the work was done, he was nice enough to stick around after 8pm to socialize a little while we concluded business, even offering some ideas to help with a few drywall fixes that would be easier, cost effective, and work just as well for the ceiling that was damaged by the leak. Thanks, Ryan!
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By Scott b. on 02/19/19
Hot water heater was dented,not happy about that,but did get 50 dollars off bill. Also,noticed a small chip in my bathroom sink. It was not there prior to Ryan putting in faucet. I noticed he was using tool to cut,n looks like he nicked it while cutting? Otherwise,...
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Hot water heater was dented,not happy about that,but did get 50 dollars off bill. Also,noticed a small chip in my bathroom sink. It was not there prior to Ryan putting in faucet. I noticed he was using tool to cut,n looks like he nicked it while cutting? Otherwise, he was very helpful,friendly,and very prompt with his work.
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By Judy H. on 02/17/19
Alex came exactly when he said he would, called before he came, and resolved what ended up being a simple fix. He gave a us a few pointers and was both courteous and knowledgable

By DR on 02/15/19
Zach was very knowledgeable. He diagnosed and fixed the problem quickly (even with a trip into town to get a part). Furnace is working great!

By Marcia W. on 02/15/19
I would say Ryan was courteous and efficient, he explained the problem, its likely cause and how he would fix it. I was completely satisfied with this service call.

By Linda B. on 02/14/19
Ryan did a great job on my drain, and even at the end of a very long day, asked me if there was anything else he could do. Wow, I am grateful he asked because I had another issue that we'll be looking into. Thanks, Ryan.

By Nancy on 02/10/19
I recently had an issue with my toilet and my shut off valve spraying water in my bathroom. Joe was very prompt to return my phone call and was very thorough and efficient in replacing the parts needed to get me back up and running. I appreciate the fact that both ...
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I recently had an issue with my toilet and my shut off valve spraying water in my bathroom. Joe was very prompt to return my phone call and was very thorough and efficient in replacing the parts needed to get me back up and running. I appreciate the fact that both Northwest and Joe was available on a 24/7 basis.
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By David P. on 02/10/19
Joe provided advice over the phone, was very friendly, and provided prompt service to my residence. I was expecting to have to have my water heater replaced, but Joe was able to fix my current one on the spot by making a few adjustments. The was all done during no...
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Joe provided advice over the phone, was very friendly, and provided prompt service to my residence. I was expecting to have to have my water heater replaced, but Joe was able to fix my current one on the spot by making a few adjustments. The was all done during non-service hours. Thank you Joe for the fast, friendly, and honest service.
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By Ruth W. on 02/04/19
FANTASTIC is the best description to use. Bryan P. came late night to fix busted water pipe. Excellent knowledgeable kind young man fixed it. He was so helpful with clean up and ensuring pipe worked properly after he fixed til. Recommend NW to all.

By Jillian C. on 02/04/19
Joe was awesome for helping us on Saturday! He was very efficient and thorough with everything! He was quick with diagnostic and repair and provided so much information on things to look for in the future. We have already recommended Northwest to 3 people since Saturday!

By Jillian C. on 02/04/19
We had a water line burst and found it at 5 am, we called TMI at 5am, 6AM, and 7AM and were told that we could get a call from a technician, which we never did. We finally called Northwest at 8:15 and by 9 Joe showed up, who wasn’t even supposed to be working tha...
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We had a water line burst and found it at 5 am, we called TMI at 5am, 6AM, and 7AM and were told that we could get a call from a technician, which we never did. We finally called Northwest at 8:15 and by 9 Joe showed up, who wasn’t even supposed to be working that Saturday. Joe was quick with both his diagnosis and fixing the problem. We are first time homeowners and he gave us so much information on our house and things to look out for in the future as well. Joe also was very personable and provided different recommendations for other home issues that Northwest does not specialize in. We will always be thinking of Northwest when we need anything that they are able to service!
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By Ruth W. on 02/04/19
Burst water pipe in kitchen late at night. Bryan P. came asap. And was FANTASTIC! ! He knew what he was doing and put in new section of pipe. Explained everything and was very kind and personable. I have some physical difficulties and he cleaned up everything. So...
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Burst water pipe in kitchen late at night. Bryan P. came asap. And was FANTASTIC! ! He knew what he was doing and put in new section of pipe. Explained everything and was very kind and personable. I have some physical difficulties and he cleaned up everything. So grateful for a job well done. Will continue to call upon NW Plumbing in the future.
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By Benjamin L. on 02/02/19
Joe came out on a saturday and replaced a leaking valve. He was very professional and thorough. He was friendly and was able to figure out our issue and fixed it quickly. We were very pleased.

By Theodore W. on 02/01/19
Wes was great. He was very helpful and explained everything clearly, The work was done quickly and professionally. I'd be happy to work with him again.

By Ed S. on 01/29/19
Did a good, timely, professional job in super cold weather.
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