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By Dwight F. on 03/14/19
Joe was great! Professional and pleasant, most of all the job was completed in a timely manner. He also gave some advice and preventive measures to consider. Thanks Joe! Dwight Ford

By Carley G. on 03/13/19
Joe was fantastic while helping my family with a sewage smell problem. It was not your everyday plumbing issue. Joe/Northwest was very thorough at addressing my concerns and finding a solution quickly while still being affordable. This is the 2nd time I've used thi...
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Joe was fantastic while helping my family with a sewage smell problem. It was not your everyday plumbing issue. Joe/Northwest was very thorough at addressing my concerns and finding a solution quickly while still being affordable. This is the 2nd time I've used this team. It's never a joy to need these services but they always do a great job and make it as painless as possible. Each time they were honest about the problem and options. I felt informed and confident in how to proceed with repairs. Very thankful for this company and team of professional.
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By John L. on 03/13/19
Being in your “preferred customer” program has been one of the best decisions I’ve ever made. I have had at least 3 of your technicians and have been very satisfied with each one. Additionally, all of the office personnel I have dealt with leave me very sati...
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Being in your “preferred customer” program has been one of the best decisions I’ve ever made. I have had at least 3 of your technicians and have been very satisfied with each one. Additionally, all of the office personnel I have dealt with leave me very satisfied. I don’t need to look anywhere else my plumbing and HVAC needs. No one could give me better service and value.
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By John S. on 03/13/19
Bryan did an outstanding job for us. He answered all my questions while giving us great service. This install looks great. We have used Northwest at my place of business, and those guys were great also, so I was somewhat familiar with Northwest, The biggest surpris...
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Bryan did an outstanding job for us. He answered all my questions while giving us great service. This install looks great. We have used Northwest at my place of business, and those guys were great also, so I was somewhat familiar with Northwest, The biggest surprise was: Last evening we discovered the leak, tonight we have hot water, everyone else was at least 3 days out. That,is great service. Thanks again for all your help.
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By John L. on 03/13/19
Ryan explained the problem with the current sump pump and the options available. I quickly decided that a new one was my best option. Ryan installed it in a very timely manner and then assisted with the warranty registration. He then went over the Northwest warr...
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Ryan explained the problem with the current sump pump and the options available. I quickly decided that a new one was my best option. Ryan installed it in a very timely manner and then assisted with the warranty registration. He then went over the Northwest warranty. I again have received top notch service from Northwest Mechanical beginning with the office personnel that answered my call and finally to the Techinician that did the work. Thank you.
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By Coolidge John and L. on 03/09/19
please refer Ryan Burmood's review on ReviewBuzz dated 3-9-2019.

By Coolidge John and L. on 03/09/19
Ryan was very thorough in addressing our water heater issue. Once he found the problem, he clearly explained it to us. He even called his supervisor to confirm his diagnosis and lay out a solution. We appreciated that he called us to let us know he would arrive 30 ...
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Ryan was very thorough in addressing our water heater issue. Once he found the problem, he clearly explained it to us. He even called his supervisor to confirm his diagnosis and lay out a solution. We appreciated that he called us to let us know he would arrive 30 minuted later than his scheduled arrival time. This was our 2nd. opportunity to have Ryan work on our plumbing and we were always happy with his professionalism!
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By Joyce R. on 03/07/19
Great experience! Ryan did a great job. Amazing customer service!

By Donna G. on 03/07/19
I always have a good experience with Northwest. I wouldn't even think of calling anyone else. From the time I call to the time the tech leaves, it's a great experience. Thank you so much for taking good care of me and my home.

By Gloria M. on 03/06/19
Everything Ryan B. did was great! Very nice, efficient and polite person!! Would recommend him to anyone!! Thank You Ryan!!

By Jay B. K. on 03/06/19
Yesterday, 3/5/19, Diane & I again needed to rely on our Service Partner Agreement with Northwest Plumbing + Heating + AC to resolve a plumbing problem in our kitchen. As with past 'experiences', Northwest did not disappoint! From our initial call-in to scheduli...
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Yesterday, 3/5/19, Diane & I again needed to rely on our Service Partner Agreement with Northwest Plumbing + Heating + AC to resolve a plumbing problem in our kitchen. As with past 'experiences', Northwest did not disappoint! From our initial call-in to scheduling to the service call itself, everything went smoothly. Ryan Burmood, the technician who fixed our problem, arrived ahead of schedule, was very customer oriented, knowledgeable, and thorough in resolving our problem and addressing preventative suggestions. We were very pleased with Ryan's service as well as with our Service Partner Agreement with Northwest.
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By Bryan on 03/05/19
Brock did a great job! He is always very professional.

By Ronald S. on 03/04/19
5 stars for Ryan and NW. He solved an especially troublesome problem for us and stayed in good humor doing it. Definitely will use you in the future! Ron

By Gloria M. on 03/04/19
Ryan B. Helped us with a small furnace issue and was great!! Very polite and efficient. Thank you so very much for all the help and being a very pleasant knowable person!!NW plumbing is the place to call!!

By Donna G. on 03/03/19
Ryan did a phenomenal job. Northwest Plumbing never lets me down. He went over and above.

By Kay I. on 03/02/19
See review.

By Kay I. on 03/01/19
Ryan was right on time, even slightly early. We had a couple issues for him to check out, and he went over all the possibilities. To make sure he covered all the bases Ryan called Brock who then came and confirmed Ryan's advice. Both gentlemen were friendly, poli...
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Ryan was right on time, even slightly early. We had a couple issues for him to check out, and he went over all the possibilities. To make sure he covered all the bases Ryan called Brock who then came and confirmed Ryan's advice. Both gentlemen were friendly, polite, and seemed determined to keep our costs down. The bill was the only unhappy part of the house call, but what can you do? Oh, and Ryan took time to say "hi" to my dogs who were shut in another room and anxious to meet our visitors. I'll call these guys again.
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By Bill on 03/01/19
Very happy with the service, definitely my go to company for any future needs. Showed up early, explained the issue, offered options and fixed the issue quickly.

By Bill on 02/28/19
Service was great! He explained everything that was wrong, what we could do to improve the life of our furnace, and gave me several options for repairs. It's good to know why these things break, as opposed to just getting a bill. Thanks again!

By Julie on 02/26/19
Thanks Ryan. Ur the best ! !
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Customer service is always a top priority at Northwest Plumbing, Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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