By Susan N. on 10/06/19
Avante performed our fall electric furnace tune up last week and was great. He was very thorough both in the inspection and in his detailed explanation of the service. I completely understood what he did and the benefits achieved for the long-term life of our syste...
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Avante performed our fall electric furnace tune up last week and was great. He was very thorough both in the inspection and in his detailed explanation of the service. I completely understood what he did and the benefits achieved for the long-term life of our system. Avante was kind, knowledgeable, and clearly dedicated to providing the best service possible and representing Northern very well.
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By Anthony Y. on 08/30/19
Great Job!

By Alice H. on 08/02/19
Aaron was professional and helpful. In addition to draining the water heater he un-plugged my utility drain, and adjusted my water pump. He is very devoted and knowledgeable of his profession. He is a credit to your company and I hope you reward his ability as he ...
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Aaron was professional and helpful. In addition to draining the water heater he un-plugged my utility drain, and adjusted my water pump. He is very devoted and knowledgeable of his profession. He is a credit to your company and I hope you reward his ability as he is a credit to your company. Last year, your technician was a scam artist. I understand he is no longer with you. I came very close to leaving your company because of Joe’s dishonesty!!!! .
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By Heather H. on 07/23/19
I've gotten nothing but great customer service each and every time Aaron has come out for a service call. He definitely goes above and beyond the call of duty. Even my dog likes him!

By Randy M. on 07/22/19
Aaron showed up promptly and did a great job of replacing a bath tub drain pipe!

By Laura D. on 07/19/19
No comment

By Sue D. on 07/18/19
Aaron did an excellent job; very professional. Cleaned work area (kitchen sink, disposal and faucet) so it was ready to use. Would highly recommend.

By Rose M. B. on 06/28/19
Michael Buffano was great and would like to have him all the time when my furnance needs services.

By Kathy G. on 06/13/19
Michael is thorough and does a great job of explaining the steps he takes to service the A/C.

By Gene H. on 06/13/19
quality workmanship, superior product knowledge, friendly courteous service

By Gene H. on 06/12/19
Quality workmanship, friendly, knowledgeable staff - a pleasure to work with

By Nikhil N. on 06/07/19
Michael is a thorough professional and provided me with all the information I need before he can get started with HVAC installation in our unit. Highly recomment northern comfort systems!

By Julie C. on 05/27/19
Debbie was quick & gracious in letting me know timing of service was changing & in letting me know in when Tom would be arriving. I appreciated having Tom service furnace in both winter & spring. He is most helpful in explaining exactly what he is doing & what I ne...
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Debbie was quick & gracious in letting me know timing of service was changing & in letting me know in when Tom would be arriving. I appreciated having Tom service furnace in both winter & spring. He is most helpful in explaining exactly what he is doing & what I need to be aware of during each season.
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By William L B. on 05/14/19
Explained everything. We confirmed the job was completed. Great job!

By Donna H. on 05/04/19
Michael was awesome. Explained everything about new system to me. He had several suggestions that will hopefully improve our situation. Looking forward to get new system installed.

By Lindsay B. on 04/29/19
Phone operators very polite. Michael was super nice and professional. While i hope i have no major issues in the near future, your company will be who I call if i do

By Sally S. on 04/25/19
Michael presented his card and introduced himself when I answered the door, also extremely polite and answered all my questions. I will be using Northern Comfort Systems in the future

By Lindsay B. on 04/25/19
Have worked with them for a few items including a new A/C unit and furnace and everyone has been so nice and professional. They do a good job of explaining everything to you and letting you know all the options. I highly recommend them; they are at the top of my l...
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Have worked with them for a few items including a new A/C unit and furnace and everyone has been so nice and professional. They do a good job of explaining everything to you and letting you know all the options. I highly recommend them; they are at the top of my list for any future work I may need
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By Bill B. on 04/23/19
We've worked with Northern for a couple of decades now and they always take good care of us in a very professional manner. Tom D. was no different on this latest visit for our HVAC maintenance program and he performed his work and then explained things completely....
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We've worked with Northern for a couple of decades now and they always take good care of us in a very professional manner. Tom D. was no different on this latest visit for our HVAC maintenance program and he performed his work and then explained things completely. He is very capable as has been Jordan, Michael, Gianni, and others who have been here in the past. 5 starts for Northern Comfort Systems!
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By Robyn M. on 04/22/19
Very professional and trustworthy. Very happy with this technician and this company
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Select any employee to see all their reviews.

Aaron A
15 Years
Rating:
116 total reviews!
Michael B
2 Years
Rating:
49 total reviews!
Debbie M
Customer Service Rep.
10 Years
Rating:
(45 total reviews)
Marie
Customer Service Rep.
2 Years
Rating:
(31 total reviews)
Tom D
2 Years
Rating:
(35 total reviews)
Jordon K
6 Years
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Northern Comfort Systems has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Northern Comfort Systems. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jordon K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
22 total reviews
I am definitely a hard worker with a great attention to detail. My hobbies include hunting, cars, and spending time with my wife and two boys.
By Sandra F. on 04/13/19
Good experience. Questions answered. People polite, courteous, and efficient.

By Anne P. on 04/10/19
Love love love Northern Comfort Systems. Professional, highly skilled staff who take immense pride in their work

By Anne P. on 04/09/19
Great service. Very comprehensive. Appointment was easy to set up. Technician showed up exactly on time! I’ve used Northern for years and could not be more pleased with the quality of the work and the integrity of the company. I highly recommend Northern Comfort Systems.

By Anne P. on 04/09/19
Great service. Very comprehensive. Appointment was easy to set up. Technician showed up exactly on time! I’ve used Northern for years and could not be more pleased with the quality of the work and the integrity of the company. I highly recommend Northern Comfort Systems.

By Layne Y. on 04/01/19
(no comment)

By Michael B. on 03/19/19
Waited all day with no appointment eta except anytime between noon and 6pm to get a 20 something year old show up and quote me over $800 just to replace a water valve in my nicecrawl space! Called another plumber and got it done for under $300. Terrible service

By Tyla A. on 03/10/19
When the technician came out to my home and fix my problem ,they even stayed and wait for the gas man to come ,to make sure that our gas would be turned back on ,and I really appreciate that , I was so glad and very happy to hear that our leaks were fixed ,and our ...
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When the technician came out to my home and fix my problem ,they even stayed and wait for the gas man to come ,to make sure that our gas would be turned back on ,and I really appreciate that , I was so glad and very happy to hear that our leaks were fixed ,and our stove and got our gas back on , I think you so ,so much .
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By Mike E. on 01/18/19
We were experiencing very high energy bills during the winter months. Our house has a heat pump and since this was my first experience with a heat pump I thought the high bills might be due to that system not being efficient. I called North Comfort to come out an...
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We were experiencing very high energy bills during the winter months. Our house has a heat pump and since this was my first experience with a heat pump I thought the high bills might be due to that system not being efficient. I called North Comfort to come out and look at our furnace to see if they could figure out why our system wasn't running efficiently. Found out that the new thermostat I installed last winter was not hooked up correctly so it was only using the aux heat source. The tech rewired the thermostat and now the heat pump is working. Northern was great. They were able to send someone out the same day I called. The tech was great and explained what he had to do and then checked to make sure everything was running. I would highly recommend Northern Comfort.
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By Sandra F. on 10/21/18
(no comment)

By Susan H. on 06/07/18
Jordan K. was a great Service Technician to work with. He arrived when expected, explained what he'd be checking while he was here, and even remembered where the thermostat and heat pump were from the last visit several months ago. He was very polite and well-spoke...
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Jordan K. was a great Service Technician to work with. He arrived when expected, explained what he'd be checking while he was here, and even remembered where the thermostat and heat pump were from the last visit several months ago. He was very polite and well-spoken throughout the visit, explaining different things and providing information about what was working fine, what seemed slightly off-kilter, and what action he recommended. He was already familiar with our service plan and what discounts were included with that as well.
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By Sarah on 05/17/18
(No Comment)

By Ryan H. on 03/26/18
Johnnie T and Jordan K installed new A/C and pipes. Professional and did a great job. Recommended.

By Ryan H. on 03/16/18
Aaron A. And Jordan K. we're extremely helpful, completed repairs and replacements quicker than expected, did a great job, and left my basement cleaner than it was before they arrived. I will use them every time.

By J. m. on 02/23/18
Great job!

By J. m. on 02/23/18
Aaron he was great at his job,sales,Friendly,questions.!

By Sean S. on 01/30/18
We couldn't be happier with Northern Comfort.

By Sean S. on 01/29/18
Jordan has worked on our HVAC numerous times and has always done an excellent job, advised us of all of our options, and helped us determine the best way to proceed with a number of issues. He is excellent at what he does and we really appreciate his work. He and e...
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Jordan has worked on our HVAC numerous times and has always done an excellent job, advised us of all of our options, and helped us determine the best way to proceed with a number of issues. He is excellent at what he does and we really appreciate his work. He and everyone at Northern provide great service.
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By Louisa C. on 01/17/18
Jordan worked diligently to determine the cause of the problem with our broken heater. It was difficult to diagnose and he ended up looking at two different parts before he was able to determine the actual cause. We appreciate his persistence! We will think twic...
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Jordan worked diligently to determine the cause of the problem with our broken heater. It was difficult to diagnose and he ended up looking at two different parts before he was able to determine the actual cause. We appreciate his persistence! We will think twice before buying another Rheem appliance though.
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By Tara H. on 01/02/18
Jordon was very professional and explained the problem thoroughly. We were very happy with his excellent level of service and the ability to thoroughly diagnose and fix the problem. He was very personable and friendly. Thanks again Jordon

By Zach C. on 12/27/17
We have been using Northern for regular maintenance of our furnace for a while. This particular review is based on some excellent service given to us by Jordon when we had some issues on Christmas night when it was around 10° outside. He worked us into his schedul...
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We have been using Northern for regular maintenance of our furnace for a while. This particular review is based on some excellent service given to us by Jordon when we had some issues on Christmas night when it was around 10° outside. He worked us into his schedule and was able to fortunately get us running to save our night. He has performed maintenance for us previously and was highly professional and friendly on those occasions as well. Thanks for the great service!
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