By monica l. on 02/12/20
Aaron was friendly and professional. He explained what he was going to do, checked all our drains, fixed the problem, and clean up after himself.

By Joey K. on 01/06/20
I got an initial inspection the morning after my call and a new water heater in by the afternoon. They were very quick and the technicians were very kind and cleaned the area up more than it was when they arrived.

By Leesa on 12/30/19
Avante was efficient and thorough in his inspection of our heating system. He made sure to outline each of the costs contributing to our total bill. He was courteous and respectful, a great addition to the Northern team!

By Patricia Anne Harper W. on 12/18/19
Michael B is a great service tech he explained everything to me concerning my New Nest thermostat that I can control from phone . I love it . Thanks Michael for patience and courtesy but the BEST that you were here at 8 am and was to explain everything and I will...
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Michael B is a great service tech he explained everything to me concerning my New Nest thermostat that I can control from phone . I love it . Thanks Michael for patience and courtesy but the BEST that you were here at 8 am and was to explain everything and I will be on time for my appoint at 10 a.m. thanks again for your great service.
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By Eric C. on 12/05/19
Aaron did an outstanding Job. I was very happy with him and the service I received. He was friendly and very professional, I would recommend Aaron and Northern Comfort Systems to anyone need work done. Thanks again.

By Susan N. on 10/06/19
Avante performed our fall electric furnace tune up last week and was great. He was very thorough both in the inspection and in his detailed explanation of the service. I completely understood what he did and the benefits achieved for the long-term life of our syste...
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Avante performed our fall electric furnace tune up last week and was great. He was very thorough both in the inspection and in his detailed explanation of the service. I completely understood what he did and the benefits achieved for the long-term life of our system. Avante was kind, knowledgeable, and clearly dedicated to providing the best service possible and representing Northern very well.
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By Anthony Y. on 08/30/19
Great Job!

By Alice H. on 08/02/19
Aaron was professional and helpful. In addition to draining the water heater he un-plugged my utility drain, and adjusted my water pump. He is very devoted and knowledgeable of his profession. He is a credit to your company and I hope you reward his ability as he ...
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Aaron was professional and helpful. In addition to draining the water heater he un-plugged my utility drain, and adjusted my water pump. He is very devoted and knowledgeable of his profession. He is a credit to your company and I hope you reward his ability as he is a credit to your company. Last year, your technician was a scam artist. I understand he is no longer with you. I came very close to leaving your company because of Joe’s dishonesty!!!! .
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By Heather H. on 07/23/19
I've gotten nothing but great customer service each and every time Aaron has come out for a service call. He definitely goes above and beyond the call of duty. Even my dog likes him!

By Randy M. on 07/22/19
Aaron showed up promptly and did a great job of replacing a bath tub drain pipe!

By Laura D. on 07/19/19
No comment

By Sue D. on 07/18/19
Aaron did an excellent job; very professional. Cleaned work area (kitchen sink, disposal and faucet) so it was ready to use. Would highly recommend.

By Rose M. B. on 06/28/19
Michael Buffano was great and would like to have him all the time when my furnance needs services.

By Kathy G. on 06/13/19
Michael is thorough and does a great job of explaining the steps he takes to service the A/C.

By Gene H. on 06/13/19
quality workmanship, superior product knowledge, friendly courteous service

By Gene H. on 06/12/19
Quality workmanship, friendly, knowledgeable staff - a pleasure to work with

By Nikhil N. on 06/07/19
Michael is a thorough professional and provided me with all the information I need before he can get started with HVAC installation in our unit. Highly recomment northern comfort systems!

By Julie C. on 05/27/19
Debbie was quick & gracious in letting me know timing of service was changing & in letting me know in when Tom would be arriving. I appreciated having Tom service furnace in both winter & spring. He is most helpful in explaining exactly what he is doing & what I ne...
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Debbie was quick & gracious in letting me know timing of service was changing & in letting me know in when Tom would be arriving. I appreciated having Tom service furnace in both winter & spring. He is most helpful in explaining exactly what he is doing & what I need to be aware of during each season.
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By William L B. on 05/14/19
Explained everything. We confirmed the job was completed. Great job!

By Donna H. on 05/04/19
Michael was awesome. Explained everything about new system to me. He had several suggestions that will hopefully improve our situation. Looking forward to get new system installed.
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Select any employee to see all their reviews.

Aaron A
15 Years
Rating:
119 total reviews!
Michael B
2 Years
Rating:
50 total reviews!
Debbie M
Customer Service Rep.
10 Years
Rating:
(45 total reviews)
Marie
Customer Service Rep.
2 Years
Rating:
(31 total reviews)
Tom D
2 Years
Rating:
(35 total reviews)
Jordon K
6 Years
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Northern Comfort Systems has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Northern Comfort Systems. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Debbie M has a 5-Star average rating and a total of 45 total reviews
45 total reviews
I have 2 daughters, 4 grand kids and I really enjoy the outdoors, baking and spending time w/ my family. My favorite time of year is spring and I also volunteer with the Indy Honor Flight for Veterans.
By Gene H. on 06/13/19
quality workmanship, superior product knowledge, friendly courteous service

By Gene H. on 06/12/19
Quality workmanship, friendly, knowledgeable staff - a pleasure to work with

By Julie C. on 05/27/19
Debbie was quick & gracious in letting me know timing of service was changing & in letting me know in when Tom would be arriving. I appreciated having Tom service furnace in both winter & spring. He is most helpful in explaining exactly what he is doing & what I ne...
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Debbie was quick & gracious in letting me know timing of service was changing & in letting me know in when Tom would be arriving. I appreciated having Tom service furnace in both winter & spring. He is most helpful in explaining exactly what he is doing & what I need to be aware of during each season.
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By Tyla A. on 03/10/19
When the technician came out to my home and fix my problem ,they even stayed and wait for the gas man to come ,to make sure that our gas would be turned back on ,and I really appreciate that , I was so glad and very happy to hear that our leaks were fixed ,and our ...
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When the technician came out to my home and fix my problem ,they even stayed and wait for the gas man to come ,to make sure that our gas would be turned back on ,and I really appreciate that , I was so glad and very happy to hear that our leaks were fixed ,and our stove and got our gas back on , I think you so ,so much .
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By Gerald S. on 11/29/18
Aaron gave it a great effort, but they still couldn't clear the problem. I would have given him a 5 but i had set the appt for the day before and when i called that morning they had no record of me calling and finding that appt, even after i told them the exact ti...
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Aaron gave it a great effort, but they still couldn't clear the problem. I would have given him a 5 but i had set the appt for the day before and when i called that morning they had no record of me calling and finding that appt, even after i told them the exact time i called in. Planning a day off to fix a problem and then a no show would have been worse, but that was aggravating enough.
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By Anne P. on 10/23/18
Great service. Very comprehensive.

By Sandra F. on 10/21/18
(no comment)

By Julie T. on 10/08/18
Northern is very reliable and easy to work with. Plumber that came over today was courteous, personable and knowledgable.

By Mary R. on 10/02/18
Great technician. Explained everything and addressed any concerns. Very knowledgeable.

By Bruce B. on 09/25/18
Aaron listened to what I needed, spent the time to work out the quote.

By Ronald J. on 09/20/18
Aaron was good explaining what was needed for good working plumbing system.

By Carol R. on 07/14/18
Friendly,prompt, honest and professional !

By Carol R. on 07/13/18
They are prompt, honest, friendly and knowledgeable !

By Jennifer R. on 06/12/18
Tom is a great technician! He took his time and made sure that he attended to every detail.

By Sean S. on 05/18/18
Aaron did an amazing job getting our drains cleared and left things cleaner than when he started. Great service, as always, from Northern.

By Mike T. on 05/07/18
No one called no ons showed up. They emailed me and said5:00 pm. And nothing ! Mike Tackett...

By James V. on 05/04/18
Thoroughly professional team who responded to my plumbing need and kept me informed. Would definitely call upon them again.

By Gene H. on 04/30/18
Always a pleasure to work with Debbie and Tom - solid expertise and top notch customer support

By Mary F. on 04/28/18
My Northern Systems technician, Tom, did a great job when he inspected my furnace on April 23!

By Karen T. on 04/08/18
(no comment)
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