Manny S installed and programed a new oil fired boiler and hot water heater for my home . Though I was not particularly thrilled to be spending 13,000 dollars on a new system I have total confidence in the quality of work Manny provided and the professionalism he exhibited by the neatness of his work , the care he took to clean up after removal of the old system and his patience in answering all my questions about the new system . Absolutely helped reduce the sting to my bank account
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During the recent storms, I had lost electricity and therefore heat. When the electricity was restored, the burner went on and started to warm up the house - hallelujah!! However, my happiness was quickly changed to horror when the burner stopped functioning. I called North Shore Fuel and they had Manny S at my door within the hour. What a relief, but I had expected no less as their service has always been excellent. Manny S fixed the problem in a relatively short period of time. He was so professional and such a pleasure to deal with during this difficult time.
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Bill and Tom were incredibly professional and excellent to work with. They both showed up on time, right at the beginning of the service window, and work diligently during their time in my house. They were both very friendly and took the time to explain what they were doing, anything I needed to know, and how the new piece of equipment on my furnace worked. I will not hesitate to hire Bill or Tom for any future job.s
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As always Manny goes above and beyond to make sure my burner is services. He responded withing 1 hour of service call placed, quickly diagnosed and repaired my initial problem of a bad water inlet valve. During troubleshooting and after cleanup he also found and replaced a burnt out circulating pump having to go back out and re-grab the needed tools and setup all over again. He also took the time to answer all my questions and explain the problems and his fixes. He is a joy to have and very friendly. he is an assent to your company
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Manny Strassburger is the North Shore Fuel Service Technician that routinely maintains my very old oil burner. Manny is personable, polite, professional and most importantly honest! He is always on time for scheduled appointments and he always provides with an honest assessment of my boiler maintenance needs. If you're in need of a top-notch oil provider North Shore Fuel is a company with quality service, fair prices and great service techs like Manny to help you with all your service and maintenance needs! Dave C Revere, MA - NSF Customer for over 40 years!
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