nnnnnI am so very happy that I chose to have Niceleys install a new unit last July. Can’t believe the difference in my Utility bills from last summer as well as the heat bills this past winter compared to prior years! Monday Ken came out and did a yearly checkup on the unit and was so precise in making a review of the inside unit as well as the outdoor one. I feel very confident that my home will continue to be comfortable temperature wise. I had a few questions but Ken would just stop what he was doing & explain his answers. Customer service given in Ken’s very friendly manner in very important to me. Thank you Ken & Niceleys- it’s a pleasure doing business with you.
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We called for service our washer, which was leaking water onto the floor. At first, I had to wait several days for an appointment, but then an hour later, we received a callback and someone had cancelled. Adam, our technician arrived at our house the next morning!!! He was quite competent and honest. Our washer needed so much service, that it wasn’t worth it to repair, and we have since bought a new one. I so appreciate Adam’s honesty!! I have used Niceley’s before, and I would not hesitate to call them again!! Thank you!
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Ken B. from Nicely’s came to our home for an AC tuneup. He was very polite, thorough. He took the time to really explain the things he was doing according to the manufacturer’s recommendations for operation. I will definitely be using Nicely’s for our Fall furnace tuneup. And requesting Ken B.!
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