CALL TO SCHEDULE
859 342 9900
By Mark g. on 03/02/21
no comment

By Tia J. on 02/14/21
Knowledgeable, kind, helpful, reasonably priced, and great service

By Mary Evelyn R. on 02/09/21
Everything was a good experience. I am a little disapointed that parts that are needed for a complete repair will take weeks to arrive .

By Mary Evelyn R. on 02/08/21
Nice young man. He did a temporary fix until some needed parts are ordered and delivered.

By beth s. on 01/26/21
As always, a pleasure to do business with.

By beth s. on 01/25/21
I've been using Nicely's for many years. I always know that I will get excellent service when I need help with an appliance or my HVAC system.. Today was no different. The service tech who came to look at my washer was Adam. Adam was pleasant, professional and know...
(View More)
I've been using Nicely's for many years. I always know that I will get excellent service when I need help with an appliance or my HVAC system.. Today was no different. The service tech who came to look at my washer was Adam. Adam was pleasant, professional and knowledgeable. Even though no work needed to be done on my machine, Adam did tell me what to look for in the future when the machine gets older. Very happy with their service.
(View Less)

By Sandy s. on 01/23/21
no comment

By Mary Anne N. on 01/21/21
Adam came to check my dryer,he was very professional and sympathetic as my dryer is in its last stages due to old age,sadly it will have to be replaced. Niceley's are the best !thumbs up for Adam!

By Mark C. on 01/18/21
Niceleys personnel were polite, professional and prompt. HVAC system was replaced within one day and the team did a great job.

By Bonnie K. on 01/17/21
The best - from initial call for service to the completed job! Only heating and air conditioning company I trust.

By Roger on 01/16/21
Very shady unscrupulous company, they use smoke and mirror's a lot on their advertisements , they will show one picture of something and then give a price that belongs to cheaper similar item and then list that item with the similar name. Giving you the impression ...
(View More)
Very shady unscrupulous company, they use smoke and mirror's a lot on their advertisements , they will show one picture of something and then give a price that belongs to cheaper similar item and then list that item with the similar name. Giving you the impression that you are getting the item in the picture for that price.
(View Less)

By Beth S. on 01/16/21
I have been using Nicely's Services for many years, for both appliance repair and the maintenance of my HVAC system.. I find that the person doing the scheduling is alway pleasant and helpful. The tech is always on time, or I'm called about delays. Mason is the te...
(View More)
I have been using Nicely's Services for many years, for both appliance repair and the maintenance of my HVAC system.. I find that the person doing the scheduling is alway pleasant and helpful. The tech is always on time, or I'm called about delays. Mason is the tech who has been doing the maintenance on my HVAC system. He is always pleasant and respectful, both of me and my home. He shares with me what his assessment is of my system, and he answers any questions I might have. This time, we talked about the fact that my furnace is 20 years old. I haven't had any problems with it and Mason said it is in good condition. I asked about replacing it, as a preventative measure. He talked knowledgeably and helped me with the pros and cons of replacing the furnace. I was given two options, and he explained the differences in the systems. Mason was not into high pressure tactics to buy today or why the highest priced option was the best or why I might regret not getting the highest price option. This is how Nicely's operates and why I will continue to call them for my appliance repairs and HVAC servicing. They respect the client and the client's ability to make decisions about their own equipment.
(View Less)

By Beth S. on 01/16/21
I have been using Nicely's Services for many years, for both appliance repair and the maintenance of my HVAC system.. I find that the person doing the scheduling is alway pleasant and helpful. The tech is always on time, or I'm called about delays. Mason is the te...
(View More)
I have been using Nicely's Services for many years, for both appliance repair and the maintenance of my HVAC system.. I find that the person doing the scheduling is alway pleasant and helpful. The tech is always on time, or I'm called about delays. Mason is the tech who has been doing the maintenance on my HVAC system. He is always pleasant and respectful, both of me and my home. He shares with me what his assessment is of my system, and he answers any questions I might have. This time, we talked about the fact that my furnace is 20 years old. I haven't had any problems with it and Mason said it is in good condition. I asked about replacing it, as a preventative measure. He talked knowledgeably and helped me with the pros and cons of replacing the furnace. I was given two options, and he explained the differences in the systems. Mason was not into high pressure tactics to buy today or why the highest priced option was the best or why I might regret not getting the highest price option. This is how Nicely's operates and why I will continue to call them for my appliance repairs and HVAC servicing. They respect the client and the client's ability to make decisions about their own equipment.
(View Less)

By Timothy J L. on 01/15/21
Great experience

By Mark H. on 01/14/21
Field service tech, Mason, was great. Always had on mask when interacting and shoe covers when inside. He’s done our last several tune ups and is helpful and professional. He arranged for some warranty work on our heat pump. He was quick, efficient, and professio...
(View More)
Field service tech, Mason, was great. Always had on mask when interacting and shoe covers when inside. He’s done our last several tune ups and is helpful and professional. He arranged for some warranty work on our heat pump. He was quick, efficient, and professional carrying out the work. He’s always friendly and shares great tips with us. Good job, Mason.
(View Less)

By Timothy J L. on 01/14/21
no comment

By Steve R. on 01/12/21
Have had 3 other services performed in our home in the last six months and Nicely’s (Mason) was the only one to bother to wear booties. A big deal to me along with the excellent service.

By Steve R. on 01/12/21
Was nice to meet Mason. He was a nice young man who was courteous, knowledgeable, and very thorough in his explanation of work performed. Thanks again Mason!

By Bonnie K. on 01/12/21
Mason is a great asset to the Niceley's team. He was punctual, very courteous, and explained what I had thought to be a problem was actually how the system was suppose to work. He checked everything thoroughly just to make sure there were no problems and made sure ...
(View More)
Mason is a great asset to the Niceley's team. He was punctual, very courteous, and explained what I had thought to be a problem was actually how the system was suppose to work. He checked everything thoroughly just to make sure there were no problems and made sure all my concerns were addressed. Followed all of the Covid 19 rules. Have used Niceley's for years and they are always very professional and do what is needed to satisfy the customer.
(View Less)

By Dan C. on 01/09/21
Mason arrived promptly and diagnosed our unit to identify the problem. He identified the issue and repaired it and offered suggestions for proper future operation of the system. I would highly recommend Niceley's to anyone needing heating and AC.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
859 342 9900

Select any employee to see all their reviews.

Niceley's Team
24 Years
Rating:
137 total reviews!
Jeff N
25 Years
Rating:
27 total reviews!
Diana L
Customer Service Rep.
15 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Niceley's Appliance Repair has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
859 342 9900

Customer service is always a top priority at Niceley's Appliance Repair. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.