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By Marsha N. on 04/06/16
Joe was very helpful and knowledgeable about our air conditioning system. He answered all of our questions, gave us great advice, and was punctual. Both my husband and I enjoyed working with Joe.

By Bob V. on 04/04/16
Very courteous prompt service - Friendly staff.

By Cathleen G. on 03/31/16
I've been using New Systems Air Conditioning & Heating for a few years now and am always pleased with the service I receive. Joe is attentive and willing to answer any questions I might have.

By Derrick F. on 03/22/16
We had New Systems HVAC come out to our home today. Joe was our technician. He was very prompt, friendly, and knowledgeable, even going above and beyond to get me a quote on a humidifier that needs replacing. After getting the system up and running, he notified me ...
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We had New Systems HVAC come out to our home today. Joe was our technician. He was very prompt, friendly, and knowledgeable, even going above and beyond to get me a quote on a humidifier that needs replacing. After getting the system up and running, he notified me that he would be submitting a claim to my home warranty company to replace a leaking coil. Overall, I am very pleased with their technical service as well as their customer service. I would definitely recommend anyone to use this company.
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By Derrick F. on 03/22/16
We had New Systems HVAC come out to our home today. Joe was our technician. He was very prompt, friendly, and knowledgable, even going above and beyond to get me a quote on a humidifier that needs replacing. After getting the system up and running, he notified m...
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We had New Systems HVAC come out to our home today. Joe was our technician. He was very prompt, friendly, and knowledgable, even going above and beyond to get me a quote on a humidifier that needs replacing. After getting the system up and running, he notified me that he would be submitting a claim to my home warranty company to replace a leaking coil. Overall, I am very pleased with their technical service as well as their customer service. I would definitely recommend anyone to use this company.
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By Jess G. on 03/16/16
I've used New Systems for AC and furnace maintenance on two occasions. Both Jerry and Joe were friendly and knowledgable, and never aggressively pushed any service I didn't need. They eased the anxiety of this homeowner newb by talking me through what to expect and...
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I've used New Systems for AC and furnace maintenance on two occasions. Both Jerry and Joe were friendly and knowledgable, and never aggressively pushed any service I didn't need. They eased the anxiety of this homeowner newb by talking me through what to expect and things I should be on the lookout for. Joe also installed a Wifi thermostat and it was painless! I'll continue to use them in the future and recommend them to friends.
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By Cheryl L. on 03/07/16
If you use New Systems, please give us an online review, we appreciate hearing from our customers!

By Chris M. on 01/01/16
All of the guys are VERY professional, super helpful, and punctual. Any time we need them at our shop, they come through with fair pricing and straightforward options! Would highly recc using New Systems!!!!

By Gene K. on 10/03/15
Had an AC problem over a holiday weekend and Dale was very prompt about getting back to me. Joe came out to fix it and good news that it was a minor repair to keep our house cool again. I have been very pleased with the great customer service from New Systems HVAC ...
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Had an AC problem over a holiday weekend and Dale was very prompt about getting back to me. Joe came out to fix it and good news that it was a minor repair to keep our house cool again. I have been very pleased with the great customer service from New Systems HVAC and would highly recommend.
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By Michael H. on 09/16/15
These guys were top notch! Sent out by insurance company after another company tried to screw me. Installed a new outside unit! Would recommend!

By MaryAnns T. on 08/08/15
The entire New Systems team is amazing! Attention to detail and an honest appraisal of issues and solutions make them a valuable resource.

By Erica E. on 07/14/15
I cannot even begin to say how much I appreciate New Systems. We had someone come to our home from New Systems a few years ago via our home warranty company, and were extremely impressed with not only the work they completed but their level of customer service as w...
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I cannot even begin to say how much I appreciate New Systems. We had someone come to our home from New Systems a few years ago via our home warranty company, and were extremely impressed with not only the work they completed but their level of customer service as well. When we filed a claim for our AC unit with our warranty company (HSA) on 6/6/15 we requested New Systems, but were assigned to another company and were told that requesting a specific contractor was not possible. After over a month of wasted days on hold, and countless calls between HSA and their chosen contractor, I filed a new claim with a supervisor at HSA and insisted on New Systems. I spoke to Sheryl, she sent Joe out the next morning to diagnose our unit. After one more week of battling HSA with Dale in my corner I am relieved that after almost 40 days we will have a functioning AC unit tomorrow! Had we been assigned New Systems, or bypassed HSA and called them ourselves, it is my belief that this would have taken days, not weeks. The work has not even been completed yet, but based on our previous experience coupled with the outstanding people at New Systems I know the service will be nothing less than stellar. If you want something done right the first time, you want New Systems!
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By Erica L E. on 07/14/15
I cannot even begin to say how much I appreciate New Systems. We had someone come to our home from New Systems a few years ago via our home warranty company, and were extremely impressed with not only the work they completed but their level of customer service as w...
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I cannot even begin to say how much I appreciate New Systems. We had someone come to our home from New Systems a few years ago via our home warranty company, and were extremely impressed with not only the work they completed but their level of customer service as well. When we filed a claim for our AC unit with our warranty company (HSA) on 6/6/15 we requested New Systems, but were assigned to another company and were told that requesting a specific contractor was not possible. After over a month of wasted days on hold, and countless calls between HSA and their chosen contractor, I filed a new claim with a supervisor at HSA and insisted on New Systems. I spoke to Sheryl, she sent Joe out the next morning to diagnose our unit. After one more week of battling HSA with Dale in my corner I am relieved that after almost 40 days we will have a functioning AC unit tomorrow! Had we been assigned New Systems, or bypassed HSA and called them ourselves, it is my belief that this would have taken days, not weeks. The work has not even been completed yet, but based on our previous experience coupled with the outstanding people at New Systems I know the service will be nothing less than stellar. THANK YOU!!!!!!!!!
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By Mb B. on 06/17/15
on 6/17/15 Keith with new systems came to my home and did a Wonderful job!!!... let me first say it was a Looong Rainy day and yet he was running late getting to me due to the rain in all, but he did not even cancel me till the weather permits. Instead he showed up...
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on 6/17/15 Keith with new systems came to my home and did a Wonderful job!!!... let me first say it was a Looong Rainy day and yet he was running late getting to me due to the rain in all, but he did not even cancel me till the weather permits. Instead he showed up just as eager to help me fix my a/c and did not mind the weather conditions at all, and it did not sweat him one bit... he works rain sleet and snow!!....he is the most professional person and very meticulous and authentic about his work. he walked me thru what was what and fixed the problem. it was just a faulty cheap part that he fixed and has been in the best condition ever since....i found him thru my home insurance warranty and he is simply the Best!!!!!! :-) before leaving my home we had a small chat about life's interests and he is a truly genuine person, a good man!...~M.B.~
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By Jenna A. on 05/20/15
Hands down best service experience I have ever had! My tech was Joe and he not only was extremely kind and respectful with a positive attitude. Being new to the midwest, I was not very familiar with heat pump systems. There was water leaking from the unit and I f...
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Hands down best service experience I have ever had! My tech was Joe and he not only was extremely kind and respectful with a positive attitude. Being new to the midwest, I was not very familiar with heat pump systems. There was water leaking from the unit and I filed a claim with my home warranty service who matched me with New Systems AC and Heating to complete my claim. Being new to a city, in my experience at least, home repair service companies tend to be hit or miss especially when you are under a warranty who only have select companies who they choose to contract with. I can't express enough how please I am that we were paired with New Systems AC + Heating. Our tech, Joe really went the extra mile to explain to me how my system worked and answered every single one of my questions that I bombarded him with. He was thorough, worked hard and gave helpful advice/tips on ways to best run the system to maintain its high performance and extend its longevity. In fact, I was so impressed with the service, I called the company after the tech left to let them know how outstanding i thought there tech was and I am not one to usually do that. Their receptionists are also very chipper and upbeat and very accommodating to any needs or requests I have made. All in all, a very impressive company that was knowledgable, provide good work, go above and beyond for their customers and are fair and honest. They earned a loyal lifetime customer and I will make it a point to recommend this company in the future to friends, colleagues and neighbors.
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By Deania B. on 01/24/14
Best people ever. Always go that extra step.

By Bob E. on 12/12/13
I've trusted New Systems with the maintenance of my home's HVAC system for the past five years. Dale, Jerry, and their entire staff are professional, prompt, and courteous. I have them out frequently for routine cleanings, and even had them replace my outdated syst...
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I've trusted New Systems with the maintenance of my home's HVAC system for the past five years. Dale, Jerry, and their entire staff are professional, prompt, and courteous. I have them out frequently for routine cleanings, and even had them replace my outdated system last year, which has kept things just the right temperature ever since. Is New Systems the cheapest company out there? No. But they're not the most expensive, either. They have, however, earned my trust and respect. I know if I call them, they're going to arrive on time, give me an honest and accurate assessment, and stand behind their work and their products. I have recommended them to friends and colleagues in the past, and will continue to do so.
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By Bill D. on 11/01/13
Bill Diehl
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