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By Jeremy L. on 11/06/17
We've had Joe from New Systems service our furnace and/or air conditioning twice a year, for a few years now. Without a doubt, he's one of the nicest and most helpful people you'll ever meet, in ANY industry. His customer service is beyond words, and it's always ...
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We've had Joe from New Systems service our furnace and/or air conditioning twice a year, for a few years now. Without a doubt, he's one of the nicest and most helpful people you'll ever meet, in ANY industry. His customer service is beyond words, and it's always great to see him. No sales pitches, nothing unnecessary...just great service. Thanks Joe!
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By Jeremy L. on 11/06/17
We've had Joe service our furnace and air conditioning twice a year, for a few years now. Without a doubt, he's one of the nicest and most helpful people you'll ever meet, in ANY industry. His customer service (and the company itself) is beyond words, and it's al...
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We've had Joe service our furnace and air conditioning twice a year, for a few years now. Without a doubt, he's one of the nicest and most helpful people you'll ever meet, in ANY industry. His customer service (and the company itself) is beyond words, and it's always great to see him. No sales pitches, nothing unnecessary...just great service. Thanks Joe!
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By Kavi on 10/13/17
Luke just did a maintenance check on my two furnaces and I'm very happy. Polite, quiet, efficient. He did his job, cleaned up after himself, and was very polite the whole time. It was a very pleasant experience. Would be happy to have him back to my home.

By Charley S. on 07/13/17

By Charley S. on 06/29/17
Luke & Brandon serviced our systems, great job and a great team to work with!

By Richard M. on 05/05/17
The Bryant Housewise Thermostat that I won in a contest from New Systems Air Conditioning and Heating has been wonderful! I'm able to monitor and adjust my homes temperature while out of town. I love that it alerts me, via text, of any system issues or maintenance ...
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The Bryant Housewise Thermostat that I won in a contest from New Systems Air Conditioning and Heating has been wonderful! I'm able to monitor and adjust my homes temperature while out of town. I love that it alerts me, via text, of any system issues or maintenance requirements. The peace of mind, knowing it is always tracking the condition and efficiency of my system is a great feature. New Sytems Air Conditioning and Heating employees are very professional and courteous! I wanted to thank them for the great installation and service!!
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By Scott V. on 04/20/17
Got awesome service from Jerry at New Systems. He quickly fixed my issues and was extremely polite and courteous.

By Vicki W. on 04/19/17
Luke Kelley was excellent!!! New Systems has always come through for us!!!

By Mark S. on 04/13/17
WE had New Systems replace our furnace 2 years ago and they have been very professional. Helping us choose which model, and then installing it in a timely manner. We signed up for the annual inspection program and each season (Spring and Fall) their technicians hav...
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WE had New Systems replace our furnace 2 years ago and they have been very professional. Helping us choose which model, and then installing it in a timely manner. We signed up for the annual inspection program and each season (Spring and Fall) their technicians have been amazing to work with. Recently Jerry S came to trouble shoot some issue we had, and it ended up being the old thermostat we had, he quickly replaced it and stayed to show how to program it. A great organization.
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By Randy J. on 04/06/17
I absolutely love New Systems...they are truly the best. My technician today was Luke. He is exactly what I've come to expect from New Systems as a customer if theirs for several years. He was very personable and professional. Answered all of my questions and e...
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I absolutely love New Systems...they are truly the best. My technician today was Luke. He is exactly what I've come to expect from New Systems as a customer if theirs for several years. He was very personable and professional. Answered all of my questions and explained my system to me. Checked over my entire system to make sure everything was top notch. He is a perfect example of customer service...he did what he said he was going to do, when he said it was going to do it, and exactly the way he say it was going to be done. Not only was he on time...he was even a little early. Took care by making sure he covered his shoes as to not track anything from outside into my home. Absolutely satisfied with the service he provided. I look forward to seeing him in the fall! Thanks again to everyone at New Systems and I'll continue to send all of my friends and family your way for their HVAC needs!
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By Anne Q. on 04/04/17
Luke was out yesterday to check up on our air conditioner system. He was very professional, thorough and friendly. Thank you Luke.

By Matt Z. on 08/30/16
Joe S. was knowledgeable and friendly. Had New Systems come out for a Home Warranty issue and in the past they have sent some shady people, from less than reputable businesses. It'd be unfair to compare Joe and New Systems to those other techs and companies as h...
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Joe S. was knowledgeable and friendly. Had New Systems come out for a Home Warranty issue and in the past they have sent some shady people, from less than reputable businesses. It'd be unfair to compare Joe and New Systems to those other techs and companies as he was professional and courteous when he came by to fix the issue. Will call New Systems for any issue in the future, whether covered by my home warranty, or not. Thanks Joe.
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By Alexander H. on 07/18/16
Joseph Stone was extremely helpful, friendly and professional. My system was wired incorrectly which caused my nest to run the A/C and furnace at the same time. Joe found the problem and fixed it without any problems. I also had him clean my system and now my A/C r...
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Joseph Stone was extremely helpful, friendly and professional. My system was wired incorrectly which caused my nest to run the A/C and furnace at the same time. Joe found the problem and fixed it without any problems. I also had him clean my system and now my A/C runs more efficiently. When he was done, he was kind enough to offer advice on how to keep the system working properly. I would definitely recommend Joe and New Systems.
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By Mike E. on 07/09/16
Brian and Jon installed my new American Standard HVAC system on 7-5, 6-16. I could not be more thrilled with the results. Jon took care of installing the outside compressor and fan unit, and Brian took care of installing the heater, coil, and blower motor unit in t...
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Brian and Jon installed my new American Standard HVAC system on 7-5, 6-16. I could not be more thrilled with the results. Jon took care of installing the outside compressor and fan unit, and Brian took care of installing the heater, coil, and blower motor unit in the basement. Both work perfectly, and I can tell that the whole system was correctly and professionally installed. Brian told me he had been installing HVAC systems for 22 years, and that was quite comforting to know.
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By Thomas D. on 06/20/16
Hi. Jon S. and Jerry came out to ck the A/C unit .They were very nice and respectful. Jon clean and service the unit . Jerry answer my question I had . Thank you for your help and getting the A/C working . Take. Care . Tom.

By Mikal H. on 06/16/16
I am pleased with the service New Systems Air Conditioning and Heating LLC exemplified. They are very professional, knowledgeable, and their customer service is immaculate. Joseph Stone (Service technician) was very helpful, easy to talk to, and very professional. ...
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I am pleased with the service New Systems Air Conditioning and Heating LLC exemplified. They are very professional, knowledgeable, and their customer service is immaculate. Joseph Stone (Service technician) was very helpful, easy to talk to, and very professional. He gave great advice and will recommend him to anyone who is in the need for any HVAC services.
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By Cindy T. on 06/10/16
Joe is very professional and knowledgable about the HVAC. He was cognizant of wearing foot covers when in the house and very respectful. He explained my issue in layman a terms and gave me additional tips. Great guy.

By Bob D. on 06/09/16
Joe did a very thorough job of diagnosing our issue and then fixing it. He was diligent in making sure everything was up and running well before leaving and my wife and I appreciated that. Joe knows his job very well.

By Randy J. on 06/07/16
New Systems is the absolute best. These folks are the epitome of exceptional customer service. They understand what customer service really means. They do exactly what they say their going to do, when they say they're going to do it, and exactly how they said it...
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New Systems is the absolute best. These folks are the epitome of exceptional customer service. They understand what customer service really means. They do exactly what they say their going to do, when they say they're going to do it, and exactly how they said it would be done. My experience with them has always been great. And Joe, this guy is as good as it gets. Walks you through exactly what he's doing and why, offers tips and suggestion for maximizing performance as well as how to extend the life of your equipment. I look forward to Diane taking my call and Joe showing up for my appointment! Amazing folks over at New Systems!
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By Chris C. on 06/06/16
Joseph was very polite and informative on our hvac issue. We look forward to using New Systems in the future.
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314-849-7900

Select any employee to see all their reviews.

Joseph S
Rating:
37 total reviews!
Luke K
Rating:
6 total reviews!
Jon S
Customer Service Rep.
Rating:
(4 total reviews)
Cheryl L
Customer Service Rep.
3 Years
Rating:
(1 total review)
Team New Systems
Rating:
(5 total reviews)
Jerry S
10 Years
Rating:
(4 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period New Systems Air Conditioning and Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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