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By Amit S. on 02/14/18
Great and professional service

By june s. on 02/13/18
Alan has been servicing our furnace for several years. He does wonderful job. Clean and easy. Also he is very pleasant to deal with. Thank you

By marybeth m. on 02/13/18
Service was fantastic! Timely and professional they followed up with us and scheduled routine free maintenance couldn't be happier with their service.

By James M B. on 02/12/18
Jim is exceptional! He has been servicing our heating system for several years and has always done a fantastic job. He is friendly, knowledgeable and does a great job.

By Marlana B. on 02/10/18
Rick came out on a second call about no heat. He was very professional and knowledgeable and figured out the problem fairly quickly. I switched from a big company to Needham Oil & Air this winter and so far all the techs (Rick, Jim) have been great, but Rick fixed ...
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Rick came out on a second call about no heat. He was very professional and knowledgeable and figured out the problem fairly quickly. I switched from a big company to Needham Oil & Air this winter and so far all the techs (Rick, Jim) have been great, but Rick fixed the problem so he gets the kudos! The woman who answers the phone/schedules and Randy the sales guy are both great too. After years of being aggravated with another company, I'm thrilled to have fast, professional, top notch service with Needham Oil & Air.
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By Marlana B. on 02/10/18
Jim was friendly and seemed very experienced. Unfortunately the problem wasn't fixed and I had to call Needham Oil the next day, but I assume Jim would have tried this next thing if he came back.

By Elizabeth G. on 02/08/18
(No Comment)

By Shuming K. on 02/07/18
(No Comment)

By Shuming K. on 02/07/18
(No Comment)

By Shuming K. on 02/06/18
(No Comment)

By Shuming K. on 02/06/18
(No Comment)

By John G. on 02/01/18
Jeff and Mike showed up on time to replace our steam boiler. They were very polite and knowledgeable, including explaining the differences in the new boiler versus the old. They left the work area clean and even moved a piece of furniture back in place for us. Very...
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Jeff and Mike showed up on time to replace our steam boiler. They were very polite and knowledgeable, including explaining the differences in the new boiler versus the old. They left the work area clean and even moved a piece of furniture back in place for us. Very nice guys working for a very good company. I am duplicating this review for Mike.
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By John G. on 02/01/18
Jeff and Mike showed up on time to replace our steam boiler. They were very polite and knowledgeable, including explaining the differences in the new boiler versus the old. They left the work area clean and even moved a piece of furniture back in place for us. Very...
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Jeff and Mike showed up on time to replace our steam boiler. They were very polite and knowledgeable, including explaining the differences in the new boiler versus the old. They left the work area clean and even moved a piece of furniture back in place for us. Very nice guys working for a very good company. I am duplicating this review for Mike.
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By Jeff on 01/31/18
Jim cleaned my boiler. Super knowledgeable, real gentlemen. Pleasure to talk to about my equipment, courteous, neat and organized. A true testament to the quality of needham oil and air.

By Stanley K. on 01/31/18
Chris did a very efficient job installing a mini-split and was a pleasure to work with.

By Darren M. on 01/29/18
I had a tune up schedule service for our Oil Boiler. Jim did a wonderful job asking any questions he needed prior to doing the tune up and completed the tune up in the estimated time.

By Ken C. on 01/24/18
Great service provided by Lisa F. She went beyond the call of duty by providing a referral to plumber during our recent frozen pipes emergency; and in addition to making the referral, she also made contact with the plumber providing our contact information. Thi...
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Great service provided by Lisa F. She went beyond the call of duty by providing a referral to plumber during our recent frozen pipes emergency; and in addition to making the referral, she also made contact with the plumber providing our contact information. This was top notch service at its best. Thanks, Lisa!
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By Corey C. on 01/22/18
I have had the pleasure of working with Lisa F. for approx 5 years in supplying oil and service to my heating system in Needham. It is rare for me to take the time to provide a review, however her customer service is so exemplary and she is such a great help when n...
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I have had the pleasure of working with Lisa F. for approx 5 years in supplying oil and service to my heating system in Needham. It is rare for me to take the time to provide a review, however her customer service is so exemplary and she is such a great help when needed, that I find myself doing so this time. I highly recommend Lisa and her service technicians who do a truly fine job.
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By Laureen G. on 01/22/18
Jim G. from Needham Oil came to service my oil furnace. He was very polite and friendly. We asked him a question about our **** thermostat and he was very knowledgeable about the product. He answered our question with no problem. He did a great job with the furnace...
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Jim G. from Needham Oil came to service my oil furnace. He was very polite and friendly. We asked him a question about our **** thermostat and he was very knowledgeable about the product. He answered our question with no problem. He did a great job with the furnace cleaning. I would like to request him every year!
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By Dan M. on 01/18/18
As ever Needham Oil & Air responded promptly to my Saturday call regarding water on the floor around our heater unit. Two weeks earlier I had called to report the problem and needed to be away when the tech arrived to check. He diagnosed a failed expansion tank; ou...
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As ever Needham Oil & Air responded promptly to my Saturday call regarding water on the floor around our heater unit. Two weeks earlier I had called to report the problem and needed to be away when the tech arrived to check. He diagnosed a failed expansion tank; ours was finishing its seventh year. He replaced it while I was out. Had I received that tech's card I'd have filled out a happy review of his service. Two weeks or so later I noticed far less water still dripping from the unit. I called a second time and Jim arrived less than 12 hours later. He diagnosed a poor seat in the expansion valve and explained that such things can happen after a repair as the new tank's bladder expands and contracts a few times. Lest anyone think that the first tech tech should have caught this problem, I suspect that the drip did not show up while he was there. I don't live in such a perfect world and I knew he had squeezed the job in on his busy weekend of on call work. Back to Jim, on his arrival he saw me running a saw in my basement and taught me that the intake unit on our heater ought to be shut off at such times or it would suck in the sawdust. My son works often at our workbench and creates a lot of dust, so I was happy to learn of this problem. When Jim heard that report, he recommended that I install a fresh air intake line and quickly showed me how to do it. I intend to accomplish that task within the week. Then he solved the leak problem. Throughout he was gracious and efficient.
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