CALL TO SCHEDULE
781-444-3600
By Laureen G. on 01/22/18
Jim G. from Needham Oil came to service my oil furnace. He was very polite and friendly. We asked him a question about our **** thermostat and he was very knowledgeable about the product. He answered our question with no problem. He did a great job with the furnace...
(View More)
Jim G. from Needham Oil came to service my oil furnace. He was very polite and friendly. We asked him a question about our **** thermostat and he was very knowledgeable about the product. He answered our question with no problem. He did a great job with the furnace cleaning. I would like to request him every year!
(View Less)

By Dan M. on 01/18/18
As ever Needham Oil & Air responded promptly to my Saturday call regarding water on the floor around our heater unit. Two weeks earlier I had called to report the problem and needed to be away when the tech arrived to check. He diagnosed a failed expansion tank; ou...
(View More)
As ever Needham Oil & Air responded promptly to my Saturday call regarding water on the floor around our heater unit. Two weeks earlier I had called to report the problem and needed to be away when the tech arrived to check. He diagnosed a failed expansion tank; ours was finishing its seventh year. He replaced it while I was out. Had I received that tech's card I'd have filled out a happy review of his service. Two weeks or so later I noticed far less water still dripping from the unit. I called a second time and Jim arrived less than 12 hours later. He diagnosed a poor seat in the expansion valve and explained that such things can happen after a repair as the new tank's bladder expands and contracts a few times. Lest anyone think that the first tech tech should have caught this problem, I suspect that the drip did not show up while he was there. I don't live in such a perfect world and I knew he had squeezed the job in on his busy weekend of on call work. Back to Jim, on his arrival he saw me running a saw in my basement and taught me that the intake unit on our heater ought to be shut off at such times or it would suck in the sawdust. My son works often at our workbench and creates a lot of dust, so I was happy to learn of this problem. When Jim heard that report, he recommended that I install a fresh air intake line and quickly showed me how to do it. I intend to accomplish that task within the week. Then he solved the leak problem. Throughout he was gracious and efficient.
(View Less)

By Hong on 01/18/18
Awesome service, Jim also gave me some great devices!

By lily l. on 01/15/18
I noticed my water indicator tube was dripping water from my furnace and got so concerned for rigid weather like this. So I called Needham Oil Company. Aaron was so helpful to send technician Jim to my house and addressed the issue right away for me. Jim was ki...
(View More)
I noticed my water indicator tube was dripping water from my furnace and got so concerned for rigid weather like this. So I called Needham Oil Company. Aaron was so helpful to send technician Jim to my house and addressed the issue right away for me. Jim was kind, knowledgeable and professional as always. Thumbs up! For cold weather like this, and they never delay their help to their customers, I am very grateful and happy...
(View Less)

By Bryan H. on 01/15/18
Chris and Luca were very professional and friendly. Job took less time than expected- very efficient. Thanks

By D. H. on 01/14/18
Rick was prompt and did a great job for us!

By Peter on 01/12/18
Rick was the first face to face contact I had with Needham Oil & Air - Rick was professional, informative and accommodating while inspecting my heating system, he made the decision to move forward with Needham Oil & Air a no brainer.

By Peter on 01/12/18
After inquiring with Needham Oil and Air in regards to a heating tutorial and Oil service for a house I'd just purchased Lisa was quick to get back to me. Professional and accommodating from start to finish Lisa has made the decision to move forward establishing a ...
(View More)
After inquiring with Needham Oil and Air in regards to a heating tutorial and Oil service for a house I'd just purchased Lisa was quick to get back to me. Professional and accommodating from start to finish Lisa has made the decision to move forward establishing a relationship with Needham Oil & Air quite easy. She will be my go to contact for any and all inquiries - she's an asset to the company.
(View Less)

By Andy E. on 01/12/18
I have been a customer of Needham Oil and Air for many years. I know there are many other fine options out there, but I don't even consider them because of the high-level of customer service I receive from Needham Oil. That starts with my interactions with the of...
(View More)
I have been a customer of Needham Oil and Air for many years. I know there are many other fine options out there, but I don't even consider them because of the high-level of customer service I receive from Needham Oil. That starts with my interactions with the office, and Lisa sets the bar very high. Not only is she always pleasant and positive and upbeat -- which cannot be easy given the nature of the business and the types of issues they constantly deal with -- but, more importantly, she is completely focused on the customer and solving whatever problem we have. She is conscientious, responsive and thorough, qualities which are very hard to come by in a service business, especially one as difficult as theirs.
(View Less)

By Judy C. on 01/09/18
I'm a long time customer. We've always had terrific service for both the systems in the two houses we've owned over the last 20 years. This cold weather though brought my 86 year old mother in law's oil level down to empty! The other company hadn't made a delivery...
(View More)
I'm a long time customer. We've always had terrific service for both the systems in the two houses we've owned over the last 20 years. This cold weather though brought my 86 year old mother in law's oil level down to empty! The other company hadn't made a delivery and wasn't even able to answer their phone. Lisa was so generous with her time and so pleasant to talk to. I was astonished to even be able to get through on the phone, but to know that a compassionate representative could somehow convince her company to extend a same day delivery and system safety check by Jimmy was so appreciated by our family. My mother in law Patricia G.is so grateful and impressed. She told me she was so relieved to know she can relax in knowing she now has a dedicated, professional company to depend upon. Thank you to Lisa F, Jim G and the whole Needham Oil and Air Family
(View Less)

By Caren C. on 01/04/18
We've been customers of Needham Oil + Air for many years. We had been with a company for a long time and they sold their business to another oil company. They could not provide oil to us in an emergency so we contacted Needham Oil + Air who delivered oil to us th...
(View More)
We've been customers of Needham Oil + Air for many years. We had been with a company for a long time and they sold their business to another oil company. They could not provide oil to us in an emergency so we contacted Needham Oil + Air who delivered oil to us that very day. We've been in contact with Lisa so many times that she feels more like a dear friend. No matter our need, she is able to get a tech to our house that day or the next day and oil delivered just as quickly. She's lovely to deal with anda real pleasure to talk to. Lisa is ready, willing and able to help, no matter the situation. I wish more companies we did business with had a Lisa. She is always in a good mood when I call for something and understands the importance of whatever it is that we might need. It's refreshing to work with someone who cares so much for customers and their needs. Needham Oil + Air has great people working for them. We could not be happier! Caren Carpenter
(View Less)

By Caren C. on 01/04/18
We love Needham Oil and Air. We love Jimmy G! He services our heating and A/C needs. We have two radiators (in the kitchen and mudroom) and a blower heater under the sink that haven't worked properly in the last 4 years. With the cold upon us we decided to fina...
(View More)
We love Needham Oil and Air. We love Jimmy G! He services our heating and A/C needs. We have two radiators (in the kitchen and mudroom) and a blower heater under the sink that haven't worked properly in the last 4 years. With the cold upon us we decided to finally have them looked at. It was a difficult job because Needham Oil hadn't done the original work and not much was marked down in the basement from the addition we did 18 years ago! Jimmy never gave up and called his buddy Dick to come have a look to ensure they were on the right track. They were and it's fixed. Our kitchen and mudroom no longer feel like an ice box! Lisa, our contact in the office, is fabulous too, delivering oil a few weeks ago when we were down to 1/4 tank and about to leave on an 8 day vacation. They're also delivering oil again this week to ensure we'll stay warm and cozy in the storm and with the bone chilling cold that's on the way for the weekend. Even though we're on an automatic refill, I still worry from time to time, especially when the heat is on 70 for weeks! They never disappoint and are always there when we need them. How many companies can you say that about ... Not Many in this day and age. Thanks for the great service Jimmy, Dick and Lisa. Thanks to you too, Erin, for messaging me a few weeks ago. You guys are amazing in every way! Caren Carpenter, Needham, MA
(View Less)

By Ramesh R. on 01/04/18
I am a customer for Needham Oil for several years. I know Jim for several years. Jim has done the annual maintenance for our home for several years. He is highly capable,meticulous, honest and friendly. Some of the equipment is old and he always offers great advic...
(View More)
I am a customer for Needham Oil for several years. I know Jim for several years. Jim has done the annual maintenance for our home for several years. He is highly capable,meticulous, honest and friendly. Some of the equipment is old and he always offers great advice on how to ensure everything runs smoothly without breaking the bank. He is thorough but works with efficiency. He always arrives with a smile and he never disrupts anything else going on the house. It's reassuring knowing we have an expert for our system. Overall he makes feel like he is a friend whose expertise I can trust.
(View Less)

By Laurie S. on 01/03/18
Needham Oil and Air is a fantastic, local company. 1. Lisa helped me out last week when we had a pipe leak. It was not an issue associated with NOandA, but she recommended me to a plumber who came on a Friday night, after 5pm, and the plumber recommended me to a co...
(View More)
Needham Oil and Air is a fantastic, local company. 1. Lisa helped me out last week when we had a pipe leak. It was not an issue associated with NOandA, but she recommended me to a plumber who came on a Friday night, after 5pm, and the plumber recommended me to a company to pull up the carpet. THANK YOU LISA. 2. My oil system is pretty old and those who help me keep it healthy, at regular checks and emergencies, is truly appreciated: THANK YOU RICK and ALAN!!! Your entire team is fantastic!
(View Less)

By Abigail H. on 01/02/18
Jim G. was a HUGE help with getting our boiler working again on the coldest day of the year. After delivering our oil, he attempted to prime and start the boiler. When it didn’t work, he went out of his way to make sure we were able to have it fixed and operation...
(View More)
Jim G. was a HUGE help with getting our boiler working again on the coldest day of the year. After delivering our oil, he attempted to prime and start the boiler. When it didn’t work, he went out of his way to make sure we were able to have it fixed and operational again before he left. He saved the day for us!
(View Less)

By Jeff L. on 12/30/17
Alan identified the problem quickly and came up with practical solutions.

By David H. on 12/22/17
The team of Randy (Sales), Chris (Installer/Supervisor) and Luca (Installer) did a wonderful job, quoting and installing a mini-split A/C system in a challenging space in a matter of days. They were excellent people to work with and treated our home with the utmos...
(View More)
The team of Randy (Sales), Chris (Installer/Supervisor) and Luca (Installer) did a wonderful job, quoting and installing a mini-split A/C system in a challenging space in a matter of days. They were excellent people to work with and treated our home with the utmost respect. They were just great.
(View Less)

By Dan M. on 12/21/17
Jim G of Needham Oil did a very good job of bleeding my registers so now my home is much warmer and thus more comfortable. Jim was punctual and very personable

By Stanley K. on 12/21/17
Scott did a fine job with heating duct installation. He was knowledgeable and easy to deal with.

By Taso D. on 12/20/17
Jim's work was outstanding. Polite, efficient, and very helpful.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
781-444-3600

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Needham Oil & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
781-444-3600

Customer service is always a top priority at Needham Oil & Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.