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By John H. on 12/13/17
(no comment)

By Lou G. on 12/13/17
Woke up with heat not working. Jim came within an hour and fixed my system which required new parts. Extremely professional.

By Brian K. on 12/11/17
Jim G. at Needham Oil and Air performed a cleaning and tune-up on my oil burner. He was very thorough, checking many items about the furnace, above and beyond the burner. He was very clean and neat, using booty covers on his shoes to prevent spreading any oil beyon...
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Jim G. at Needham Oil and Air performed a cleaning and tune-up on my oil burner. He was very thorough, checking many items about the furnace, above and beyond the burner. He was very clean and neat, using booty covers on his shoes to prevent spreading any oil beyond the furnace area. The fee was well worth the price.
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By George A. on 12/11/17
Very pleased with Rick. Although my burner isn't the easiest to inspect, he took his time to go over all the details, explaining what he was doing. He cleaned up really well after the job was done. Very professional service from Needham Oil & Gas and Rick. Thank you.

By David B. on 12/08/17
Alan is a great service man and can diagnose any problem. Nice, courteous, and professional.

By Ramesh R. on 12/08/17
I have been the customer of Needham oil for over 30 years. They have been very prompt in responding to my service request calls in general. My recent call was in December 7,2017.Allen was the technician who attended the call. He was very responsible and made sure...
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I have been the customer of Needham oil for over 30 years. They have been very prompt in responding to my service request calls in general. My recent call was in December 7,2017.Allen was the technician who attended the call. He was very responsible and made sure he resolved the issue and got the heat back. I recommend the company for all the home oil needs.
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By Kai Y. on 12/07/17
Alan came by for a service call. He was very professional and courteous. He resolved the problem quickly and also took the time to explain the issue to me in detail. Alan really did a great job! Five Stars!

By Jim R. on 12/07/17
(no comment)

By Kim B. on 12/06/17
Excellent and professional service by Alan - showed up on time for my appointment, answered all of my questions, and cleaned up the work area. Thank you!

By Dan M. on 12/06/17
As ever Needham Oil & Air responded promptly to my Saturday call regarding water on the floor around our heater unit. Two weeks earlier I had called to report the problem and needed to be away when the tech arrived to check. He diagnosed a failed expansion tank; ou...
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As ever Needham Oil & Air responded promptly to my Saturday call regarding water on the floor around our heater unit. Two weeks earlier I had called to report the problem and needed to be away when the tech arrived to check. He diagnosed a failed expansion tank; ours was finishing its seventh year. He replaced it while I was out. Had I received that tech's card I'd have filled out a happy review of his service. Two weeks or so later I noticed far less water still dripping from the unit. I called a second time and Jim arrived less than 12 hours later. He diagnosed a poor seat in the expansion valve and explained that such things can happen after a repair as the new tank's bladder expands and contracts a few times. Lest anyone think that the first tech tech should have caught this problem, I suspect that the drip did not show up while he was there. I don't live in such a perfect world and I knew he had squeezed the job in on his busy weekend of on call work. Back to Jim, on his arrival he saw me running a saw in my basement and taught me that the intake unit on our heater ought to be shut off at such times or it would suck in the sawdust. My son works often at our workbench and creates a lot of dust, so I was happy to learn of this problem. When Jim heard that report, he recommended that I install a fresh air intake line and quickly showed me how to do it. I intend to accomplish that task within the week. Then he solved the leak problem. Throughout he was gracious and efficient.
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By Roger E. on 12/06/17
Rick just serviced our oil burner. He arrived on schedule and left everything neat and tidy. System is running fine.

By Mary S. on 12/05/17
Had to call Needham Oil today for emergency service because we had No Heat. Jim answered the service call within 2 hours (it was after 5 o’clock) and had to install a new motor on our 25 year old burner. We had heat again in about an hour. A big thank you to Ne...
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Had to call Needham Oil today for emergency service because we had No Heat. Jim answered the service call within 2 hours (it was after 5 o’clock) and had to install a new motor on our 25 year old burner. We had heat again in about an hour. A big thank you to Needham Oil and Jim for excellent service.
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By Amy G. on 12/05/17
Jim came out for a no heat call today. He was professional, friendly and informative. He fixed the problem in no time and made sure everything was working properly before he left.

By Judy C. on 11/29/17
So great when Lisa answers the phone! She makes it all seem easy!

By Judy C. on 11/29/17
So great when Lisa answers the phone! She makes it all seem easy!

By Veronica B. on 11/27/17
We've been with Needham Oil and Air for many years and have our oil burners serviced yearly by Jim G. He is the best!! Jim is always on time, always polite and friendly and very knowledgeable. We always make sure we have Jim because we trust him and would highly re...
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We've been with Needham Oil and Air for many years and have our oil burners serviced yearly by Jim G. He is the best!! Jim is always on time, always polite and friendly and very knowledgeable. We always make sure we have Jim because we trust him and would highly recommend him to all of our family and friends. He does an amazing job, he always leaves the place very clean and we feel safe having Jim working on our oil burners. If we could give him more than 5 stars we would.
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By David D. on 11/24/17
Jim G. did our annual review today. He came right on time. He was friendly, provided several tips and finished on time. We were very pleased with the service.

By Terry K. on 11/13/17
Great customer service. Had a heating issue and was resolved the same day. Jim not only fixed the problem, but took the time to explain everything to me. Was with another oil company for the past two years and just switched to Needham oil this year. Great decision....
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Great customer service. Had a heating issue and was resolved the same day. Jim not only fixed the problem, but took the time to explain everything to me. Was with another oil company for the past two years and just switched to Needham oil this year. Great decision. Recommend them for oil, heat or ac.
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By Stuart S. on 11/09/17
(no comment)

By Ed D. on 11/08/17
Needham Oil & Air 355 Chestnut St, Needham, MA Write a review 4.8 23 reviews Sort by: Most helpful Ed Ed 2 reviews in the last week- Jim G. came by this morning to tune and prep our burner for...
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Needham Oil & Air 355 Chestnut St, Needham, MA Write a review 4.8 23 reviews Sort by: Most helpful Ed Ed 2 reviews in the last week- Jim G. came by this morning to tune and prep our burner for the upcoming heating season. From putting on boot covers to protect the floors, giving me a helpful lesson on air filters, and talking about our kids, he was personable and professional. In fact, as he did not have the filter size our unit requires on the truck, he made a call and had one delivered to the site. We're new customers to Needham Oil & Air, having installed both heating and cooling systems last fall. Sales, installation, and service staff in the office and field are thoughtful and competent. Give them a call.
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