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401-737-2000
By Jim H. on 01/31/19
Jarrod found the problem & repaired it very quickly.
By Carl R. on 01/15/19
(no comment)
By Michael B. on 01/15/19
Charles came to our very cold house on a very cold night. Our HVAC system wasn't working. He fixed it, found the cause and did a thorough maintenance review of the unit. At all times, he was cheerful and polite and supportive. We were so impressed that we so signed...
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Charles came to our very cold house on a very cold night. Our HVAC system wasn't working. He fixed it, found the cause and did a thorough maintenance review of the unit. At all times, he was cheerful and polite and supportive. We were so impressed that we so signed a maintenance contract with National Refrigeration. Money well spent!
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By Lori U. on 01/04/19
always excellent service
By Carol D. on 12/21/18
(no comment)
By Mina A. on 12/12/18
Excellent service
By Brett H. on 12/10/18
Jarrod was efficient and professional for my first annual PM for condo heat pump system. Will be returning to National Refrigeration.
By Nikolas D. on 11/29/18
very good job
By Robert F. on 11/20/18
Jarrod Pacheco did a great job.
By Paul J. on 11/20/18
Charles arrived on time, removed the defective and inoperable printed-circuit-board (PCB) from our furnace, replaced it with a new PCB, double checked all the wiring against the schematic, started the furnace, checked its operation, re-programmed our three thermost...
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Charles arrived on time, removed the defective and inoperable printed-circuit-board (PCB) from our furnace, replaced it with a new PCB, double checked all the wiring against the schematic, started the furnace, checked its operation, re-programmed our three thermostats, and then double-checked that all was working properly - all within about 30 minutes!. Courteous, efficient, speedy, and double-checked everything. TERRIFIC!
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By Bernice M. on 11/17/18
Thanks for being efficient, professional and kind. Thanks for delivering the heaters. We will need them until we get the new system.
By Ed H. on 11/16/18
Great staff. Fixed forced air heating issue with a few hours of initial call. Very informative on HVAC. Same day service. Very reliable.
By Gwen G. on 11/16/18
Charles Fitzgerald was the nicest person. He took the time to answer my questions and I never felt rushed. He was very knowledgeable and I would definitely recommend him to others. He truly is an asset to National. Thank you for sending a wonderful employee to my home.
By Joe C. on 11/16/18
I am so pleased with the service National refrigeration continues to provide, to include my most recent service. Charles was on-time, professional, courteous, and efficient. He explained the services to be provided and summarized work completed. He was polite and n...
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I am so pleased with the service National refrigeration continues to provide, to include my most recent service. Charles was on-time, professional, courteous, and efficient. He explained the services to be provided and summarized work completed. He was polite and noticeably clean in appearance.
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By ALAN F. on 11/15/18
We had our furnace serviced by Jarrod Pacheco today. Turns out that the thermostat was defective. He remedied the situation quickly and had our furnace up and running to warm the house. Thanks Jarrod!
By Paul I. on 11/14/18
Charles fitzgerald
By Linda L. on 11/14/18
(no comment)
By Jenny W. on 11/13/18
Jarrod provided great service through National Refrigeration.
By Nancy Kaull/Paul J. on 11/12/18
We are new customers and could not be more pleased with the service from National. Today Jarrod P came to do our first semi-annual service. He is pleasant, professional, and helpful. He showed us what we need to know about our new-to-us gas furnace. He is great! We...
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We are new customers and could not be more pleased with the service from National. Today Jarrod P came to do our first semi-annual service. He is pleasant, professional, and helpful. He showed us what we need to know about our new-to-us gas furnace. He is great! We signed up for the annual service plan. We have no reason to look elsewhere. Thank you, Jarrod and National.
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By Mary M. on 11/07/18
David is professional, polite, and skilled. We always ask for him for both fall and spring service visits. He's the best.
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Sean D
10 Years
Rating:
59 total reviews!
David P
2 Years
Rating:
37 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(11 total reviews)
Jarrod P
Rating:
(34 total reviews)
Rito S
2 Years
Rating:
(26 total reviews)
Brian K
23 Years
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Sean D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
59 total reviews
I am a Journey I Sheet Metal Master and Journey II Sheet Metal of RI. I' married to my beautiful wife and have 2 children.
By Lori U. on 01/04/19
always excellent service
By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Lou G. on 10/02/18
Sean was outstanding!!! Thank you very much.
By karen e. on 09/17/18
Regarding 7 August request for service: I would like to thank and commend Sean D. who made the service call for a leaking AC unit. The AC units need more attention than I knew, and he helped me understand the problem--he sorted out the issue, and persevered as furt...
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Regarding 7 August request for service: I would like to thank and commend Sean D. who made the service call for a leaking AC unit. The AC units need more attention than I knew, and he helped me understand the problem--he sorted out the issue, and persevered as further troubles arose. I am confident that with his knowledge and commitment to doing a good job, our units will be maintained properly. High endorsement.
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By Rachel R. on 08/10/18
National Refrigeration was an excellent company to work with. Brian came out and was extremely knowledgeable and upfront about electrical work that needed to be done before central air could be put in. On the day of install, everyone worked efficiently to complete ...
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National Refrigeration was an excellent company to work with. Brian came out and was extremely knowledgeable and upfront about electrical work that needed to be done before central air could be put in. On the day of install, everyone worked efficiently to complete the job and I had central air up and running by the middle of the afternoon. I would highly recommend this company to anyone.
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By patricia on 07/28/18
Very pleased with the service ,the technician,Sean, and the quick response to our problem, setting a time for next day repair on a Saturday.Previous call to another company required 6 week wait.Sean was efficient ,friendly and neat.A credit to the company
By bbrickle on 07/24/18
(no comment)
By Linda L. on 07/20/18
Sean provided thorough service. He wa sprofessional, answered my questions. The staff at National Refrigeration, both in the office and those who come to my home have always been excellent to deal with .
By Michael m. on 07/17/18
On time. Courteous. Pleasant individual.
By Edward Z. on 07/17/18
Sean did a great job in servicing our Carrier AC unit. Very personable, and professional. Keep up the great work.
By Charles P. on 06/23/18
This was the 1st time I used National Refrigeration and I would highly recommend this company. The tech, Sean was on time and very professional. He didn't rush and took the time to explain everything he would be doing during my central air maintenance. He went a...
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This was the 1st time I used National Refrigeration and I would highly recommend this company. The tech, Sean was on time and very professional. He didn't rush and took the time to explain everything he would be doing during my central air maintenance. He went above and beyond to make sure I was satisfied. Excellent company!!
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By Nicole C. on 06/21/18
(no comment)
By Kevin J. I. on 05/31/18
(No Comment)
By Jayme D. on 04/20/18
Sean D. was the technician that performed our spring maintenance service. He did a wonderful job, arrived when promised, was professional and courteous. He didn't even mind the two kiddos running around the house with Nerf guns and they are not a quiet lot. Sean al...
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Sean D. was the technician that performed our spring maintenance service. He did a wonderful job, arrived when promised, was professional and courteous. He didn't even mind the two kiddos running around the house with Nerf guns and they are not a quiet lot. Sean also let me know that his company just switched to a new computer system so that I should expect a slight learning curve. We have used National Refrigeration for years. Great company.
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By William C. on 01/12/18
Sean and Dave did a great job installing a gas furnace and solving a problem with wiring. Well done!
By William C. on 01/12/18
Sean and Dave did a great job installing a gas furnace and solving a problem with wiring. Well done!
By Andi R. on 09/28/17
Sean D****** was my technician for my annual service visit; polite, professional, answered all my question about the system in my home.
By Brian M. on 09/21/17
The Team of Jason,Sean & Rito did an outstanding job installing my new furnace and a new hot water heater. They answered all questions and were very efficient and they did a great job cleaning up and took all old equipment away. I would highly recommend this Compa...
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The Team of Jason,Sean & Rito did an outstanding job installing my new furnace and a new hot water heater. They answered all questions and were very efficient and they did a great job cleaning up and took all old equipment away. I would highly recommend this Company. i will call on them again in a heartbeat.
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By Josephine D. on 09/06/17
Sean and his Team are the A+ Team. Very respectful & did a great job. National Refrigeration is a great company. Doreen is wonderful. She set everything up for me. No issues, everything went smooth.
By Maria A. on 08/08/17
Sean was very polite and professional. He explained things to me in a way I understood when installing our air conditioning compressor. He was on time and efficient. He was also very patient with my 3 year old twin boys! A huge plus when dealing with kids and servicemen.
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