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401-737-2000
By James P. N. on 05/12/22
no comment
By Glenna P S. on 04/17/22
Jarrod is a quiet professional guy. He was on time and helpful toward suggesting a plan. Thanks!
By Barbara D. on 04/14/22
Jarrod has serviced our AC and boiler previously. He is great, gets the job done, clean, quiet, and such a gentleman. I recommend National all the time.
By Patricia on 04/08/22
****** P was very professional and courteous. I would highly recommend National Refrigeration and ****************
By Lorraine F. on 04/07/22
no comment
By Richard F. on 03/26/22
We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked wel...
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We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked well together. There was a issue after the installation that required additional remediation that was also handled professional. *****, the service manager along with *******, the technician came to the house and together solved the problem. A big thank you to all the people who did such an excellent and painless installation. ******** ******* ******, ***** and ******, special thank you to *****. I highly recommend National Refrigeration. They were professional, always on time and very clean. ******* F
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By Michael R. on 01/18/22
Trusted and thorough job clean and informative and timely excellent work
By Maria C. on 01/15/22
I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to deter...
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I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to determine it was condensation caused by the extreme cold we have been having recently. He took photos to show me what the situation looked like in the attic and let me know he rearranged some insulation already there so it better surrounds the fan area. He also gave me a recommendation for ac service come the spring as well. I’d highly recommend this company
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By John M. on 01/11/22
no comment
By Carlos A. on 11/02/21
no comment
By Carol & Jim M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Randi M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Patricia R. on 09/28/21
no comment
By Bill S. on 09/22/21
Charles was on time,very professional, polite, competent and in addition he was of great interest to our three year old granddaughter. Great guy!
By Roland N. on 09/16/21
I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed wh...
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I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed when it arrived.I was so impressed that i took out a service contract with this organization. It is well run and responsive to a customer needs. The tech was neat, polite on time and really knew what he was doing. *************************** in my book is a keeper.In fact, my neighbor was looking for someone to service her system and I gave her the number for this company.
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By Joyce P. on 09/09/21
Appointment window was 1-4. ****** arrived at 2. Pleasant, clean, courteous and very efficient. Was a pleasure working with both the office and technician.
By Trish M. on 08/27/21
Sam is just an exemplary employee. He came on time to fix my HVAC unit that took several hours to repair in a sweltering attic. He is extremely professional, knowledgeable and courteous. Next year when I am having my a/c checked out, I want Sam.
By Marc B. on 08/25/21
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also...
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*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also like to give a shout out to ****** as well. I have been in customer service all my life and can say without a doubt, she is "thee" finest example of how customers should be treated on the phone.Thank you folks!National Refrigeration is our go-to people for sure.
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By Carol D. on 08/25/21
no comment
By Carlos S. on 08/25/21
Came on time very neat and clean. Fixed my problem for a fair price. Great work will definitely use again.
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Jarrod P
Rating:
171 total reviews!
Sean D
10 Years
Rating:
67 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(19 total reviews)
David P
2 Years
Rating:
(62 total reviews)
Ryan H
19 Years
Rating:
(50 total reviews)
Charles F
2 Years
Rating:
(39 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Sean D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
67 total reviews
I am a Journey I Sheet Metal Master and Journey II Sheet Metal of RI. I' married to my beautiful wife and have 2 children.
By Kathleen D. on 07/05/19
Sean and his partner David were very professional, pleasant and knowledgeable. They both covered their shoes upon arrival and explained exactly what was planned for this visit. It is very comforting to know this company is thorough and honorable.
By Steven s. on 06/26/19
Service was great. Clean, neat, knowledgeable
By Susan T. on 06/06/19
No comments
By Lee R W. on 06/01/19
Sean provided excellent service, as usual, timely and very professional
By Lee r. W. on 06/01/19
Sean provided excellent service, as usual, timely and very professional.
By Paul K. on 03/23/19
National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and hel...
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National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and helped complete rebate paper work. I would highly recommend this company to do work in your home or business.
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By Louis R. on 02/19/19
Sean D, was very professional and timely as expected. I have been dealing with National Refrigeration, since they put in my units almost 10yrs ago. I am happy to say I have never had a problem with them, their service, or my heating and ac units. I have been quite ...
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Sean D, was very professional and timely as expected. I have been dealing with National Refrigeration, since they put in my units almost 10yrs ago. I am happy to say I have never had a problem with them, their service, or my heating and ac units. I have been quite happy with them since the beginning.
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By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Lori U. on 01/04/19
always excellent service
By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Lou G. on 10/02/18
Sean was outstanding!!! Thank you very much.
By karen e. on 09/17/18
Regarding 7 August request for service: I would like to thank and commend Sean D. who made the service call for a leaking AC unit. The AC units need more attention than I knew, and he helped me understand the problem--he sorted out the issue, and persevered as furt...
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Regarding 7 August request for service: I would like to thank and commend Sean D. who made the service call for a leaking AC unit. The AC units need more attention than I knew, and he helped me understand the problem--he sorted out the issue, and persevered as further troubles arose. I am confident that with his knowledge and commitment to doing a good job, our units will be maintained properly. High endorsement.
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By Rachel R. on 08/10/18
National Refrigeration was an excellent company to work with. Brian came out and was extremely knowledgeable and upfront about electrical work that needed to be done before central air could be put in. On the day of install, everyone worked efficiently to complete ...
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National Refrigeration was an excellent company to work with. Brian came out and was extremely knowledgeable and upfront about electrical work that needed to be done before central air could be put in. On the day of install, everyone worked efficiently to complete the job and I had central air up and running by the middle of the afternoon. I would highly recommend this company to anyone.
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By patricia on 07/28/18
Very pleased with the service ,the technician,Sean, and the quick response to our problem, setting a time for next day repair on a Saturday.Previous call to another company required 6 week wait.Sean was efficient ,friendly and neat.A credit to the company
By bbrickle on 07/24/18
(no comment)
By Linda L. on 07/20/18
Sean provided thorough service. He wa sprofessional, answered my questions. The staff at National Refrigeration, both in the office and those who come to my home have always been excellent to deal with .
By Michael m. on 07/17/18
On time. Courteous. Pleasant individual.
By Edward Z. on 07/17/18
Sean did a great job in servicing our Carrier AC unit. Very personable, and professional. Keep up the great work.
By Charles P. on 06/23/18
This was the 1st time I used National Refrigeration and I would highly recommend this company. The tech, Sean was on time and very professional. He didn't rush and took the time to explain everything he would be doing during my central air maintenance. He went a...
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This was the 1st time I used National Refrigeration and I would highly recommend this company. The tech, Sean was on time and very professional. He didn't rush and took the time to explain everything he would be doing during my central air maintenance. He went above and beyond to make sure I was satisfied. Excellent company!!
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By Nicole C. on 06/21/18
(no comment)
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