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By Carlos S. on 08/25/21
Came on time very neat and clean. Fixed my problem for a fair price. Great work will definitely use again.

By Ron S. on 08/25/21
Doreen was exceedingly helpful in prompt call backs and in scheduling our service call. Jarrod was friendly and professional in diagnosing and fixing our AC issue. I would recommend National Refrigeration to others.

By Jose B. on 08/25/21
no comment

By George C. on 08/25/21
Prompt, didn't delay, done in about 1 hour, no problems w/ the system. Thanks

By James S. on 08/14/21
I am beyond pleased with the service and professionalism I received from National Refrigeration. Doreen was extremely nice and helpful handling my service call. She listened affectionately about my AC issues and was able to setup a service visit extremely fast duri...
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I am beyond pleased with the service and professionalism I received from National Refrigeration. Doreen was extremely nice and helpful handling my service call. She listened affectionately about my AC issues and was able to setup a service visit extremely fast during a very hot week. Sam came out to service my AC and he was very courteous and professional. He was able to find the issue quickly and really took time to explain what occurred and how he was correcting it. Sam is a true professional and I would highly recommend him and National for future service calls. Thank you to an excellent team!
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By KELLY G. on 08/11/21
Bob arrived promptly, greeted us warmly and professionally. He kept us informed of the issue and the steps toward resolution including options available to us. He kept the options budget friendly and listed items readily available to resolve our issue so that we ...
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Bob arrived promptly, greeted us warmly and professionally. He kept us informed of the issue and the steps toward resolution including options available to us. He kept the options budget friendly and listed items readily available to resolve our issue so that we wouldn't be disrupted in any way. Bob is a wonderful asset to the National team and even though we don't like it when something breaks, National is always there for us.
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By Jeff B. on 08/06/21
Bob was friendly and courteous and a pleasure to have in my home. He and his partner, Phil, enjoyed working together and did so efficiently. They did an excellent job.

By Denise L. on 08/04/21
Jarrod Pacheco was my technician came to do check up on air conditioning, he was on time, went in the attic first, then downstairs I have two units, then outside washed permanent filter and 2 units outside great service thank you Jarrod

By Brian O. on 08/02/21
Just found a great company to ensure my AC units are in working order. Sam came by and had the issue fixed super fast. Very impressed by the service, professionalism, and expediency. Recommended!

By Gail on 07/30/21
Jarrod was efficient and pleasant. Pleasure to work with

By Steve P. on 07/29/21
Noticed a ceiling stain in my foyer, just below the attic air handler. After pumping water from the secondary drain pan, I called National Refrigeration. They sent Ryan H. out the same day. Since we built the home in 1998, I've not encountered someone as knowledgea...
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Noticed a ceiling stain in my foyer, just below the attic air handler. After pumping water from the secondary drain pan, I called National Refrigeration. They sent Ryan H. out the same day. Since we built the home in 1998, I've not encountered someone as knowledgeable about AC systems as Ryan. Before doing anything, he first asked for a description of the failure symptoms (AC coolant was recently charged by another company about 1½ months prior, after evaporator coil had frozen and then thawed). He systematically checked the attic air handler, disassembling enough to diagnose that the primary evaporator drain, once cleared, was functioning properly. Next, he moved on to the outside compressor, where he determined the fan was blowing but the compressor wasn't operating. He diagnosed that a failed relay was the root cause, replaced it, and the compressor operated properly. He then monitored the coolant level, and determined that the system coolant was low and required a charge. At each step he took adequate time to inquire about how much coolant was added from the previous service. Rather than speculate as to what caused the failure, he spent the time necessary to evaluate possible failure scenarios before offering solutions. Unlike previous service, he didn't sacrifice work quality to rush to the next call. And he went back upstairs to verify that the AC system was running adequately on a hot summer day before leaving. I look forward to a proposal for options that provide a more permanent fix.
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By Steve P. on 07/29/21
Noticed a ceiling stain in my foyer, just below the attic air handler. After pumping water from the secondary drain pan, I called National Refrigeration. They sent Ryan H. out the same day. Since we built the home in 1998, I've not encountered someone as knowledgea...
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Noticed a ceiling stain in my foyer, just below the attic air handler. After pumping water from the secondary drain pan, I called National Refrigeration. They sent Ryan H. out the same day. Since we built the home in 1998, I've not encountered someone as knowledgeable about AC systems as Ryan. Before doing anything, he first asked for a description of the failure symptoms (AC coolant was recently charged by another company about 1½ months prior, after evaporator coil had frozen and then thawed). He systematically checked the attic air handler, disassembling enough to diagnose that the primary evaporator drain, once cleared, was functioning properly. Next, he moved on to the outside compressor, where he determined the fan was blowing but the compressor wasn't operating. He diagnosed that a failed relay was the root cause, replaced it, and the compressor operated properly. He then monitored the coolant level, and determined that the system coolant was low and required a charge. At each step he took adequate time to inquire about how much coolant was added from the previous service. Rather than speculate as to what caused the failure, he spent the time necessary to evaluate possible failure scenarios before offering solutions. Unlike previous service, he didn't sacrifice work quality to rush to the next call. And he went back upstairs to verify that the AC system was running adequately on a hot summer day before leaving. I look forward to a proposal for options that provide a more permanent fix.
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By Gerry R. on 07/28/21
Jarrod was on time, on time and professional. He quickly diagnosis the issue with my air conditioner. He provided the cost and proceeded with the repair. I will use National Refrigeration for my AC maintenance going forward.

By Karen F. on 07/22/21
Sam came to fix a recurring issue we've had for the last 4 years with our AC unit. We've had many different companies in to fix it - but never a permanent fix. Sam did a thorough review / repair of our system, but more importantly, he took the time to educate me ...
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Sam came to fix a recurring issue we've had for the last 4 years with our AC unit. We've had many different companies in to fix it - but never a permanent fix. Sam did a thorough review / repair of our system, but more importantly, he took the time to educate me on the issue and changes we could make in how we use our system, so that we never have this issue again.
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By Michael H. on 07/09/21
First time with National Refrigeration, new HVAC system was installed and I had them come out for an annual service. Jarrod the tech was here for awhile doing what they do. Very professional, I had an issues which was above and beyond regarding the fans constantl...
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First time with National Refrigeration, new HVAC system was installed and I had them come out for an annual service. Jarrod the tech was here for awhile doing what they do. Very professional, I had an issues which was above and beyond regarding the fans constantly running. He spoke with the manufacture and solved the problem in 15 minutes. The company that installed the HVAC system was of no help to me. I was very pleased with the service.
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By Thomas W. on 07/09/21
Jarrod serviced the AC and was neat and professional. He found and repaired a small leak in the condensation drain line.

By Eileen and Jack M. on 06/26/21
Hi, today we had Samuel Gil from National Refrigeration visit our home to service our HVAC system. Samuel was very polite and courteous and got right to work. We had several questions and concerns to ask regarding the system and Samuel checked out each concern and ...
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Hi, today we had Samuel Gil from National Refrigeration visit our home to service our HVAC system. Samuel was very polite and courteous and got right to work. We had several questions and concerns to ask regarding the system and Samuel checked out each concern and answered each question with detailed explanations. Samuel was neat as he came in and out of our condo. Samuel replace the evacuation pump on our HVAV system efficiently and thoroughly tested it for proper operation. We thanked Samuel very much for his service and thank you National Refrigeration for having such experienced and efficient service staff. Also, we want to commend National Refrigeration for their customer service, who took our request for service and helped us schedule a date that worked for us. Also, their followup calls to remind us of our service date and time were very helpful. National Refrigeration, A great organization.
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By Malvina P. on 06/25/21
Courteous and professional

By Cheryl M. on 06/24/21
****** was professional and took the time to explain what he was doing and what pricing National offered and put me on a plan that worked for me. I was in the middle of a meeting as he worked in the next room yet there was no disturbance. He was in and out in no time!

By Doug O. on 06/23/21
Again, Bob and National Refigeration provided great service in the installation of our pool heater. Explained the job well, and provided timely service. Thanks also to Doreen for coordinating with the town inspector too!
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Jared L
10 Years
Rating:
(35 total reviews)
Rito S
2 Years
Rating:
(34 total reviews)
Brian K
23 Years
Rating:
(28 total reviews)
Bob O
20 Years
Rating:
(27 total reviews)
Sam G
1 Year
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Ryan H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
50 total reviews
Ryan has worked in the plumbing industry for over 19 years. He and is wife are expecting a new baby!
By Bill O. on 03/06/20
Bob O and Ryan H. recently install a new state of the art On Demand Domestic Gas hot water system in my home. Both technicians arrived on time. They were very professional and did an excellent job of installation of my new DHW system. They were very neat and eff...
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Bob O and Ryan H. recently install a new state of the art On Demand Domestic Gas hot water system in my home. Both technicians arrived on time. They were very professional and did an excellent job of installation of my new DHW system. They were very neat and efficient, and left my cellar area cleaner than they found it. I would recommend both Bob O and Ryan H. for any plumbing & heating job you would need done. I would rate Bob O & Ryan H with a five star rating. I would also rate National Refrigeration a five star rating. I would recommend National refrigeration to my family and neighbors. Great Job to both Technicians.
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By Vania K. on 11/13/19
Friendly, easy to schedule to check on my boiler. Reliable and on time. Ryan was informative and didn't push any unnecessary work. Offered many options and explained the technical aspects of the work and the system.

By Leta K. on 10/19/19
Excellent service.. very polite & efficient.

By Allen B. on 10/02/19
Ryan was professional and experienced. We were very pleased with his work.

By William M. on 08/12/19
Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had go...
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Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had gone wrong to cause the problems. We couldn't expect any better service than we received from Ryan and National Refrigeration.
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By janice f. on 08/04/19
Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the s...
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Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the situation immediately and make recommendations to be more efficient. Excellent experience !!!
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By Johanna S. on 06/10/19
Ryan Hanrahan was on time, business like and completed the job efficiently. He also was persistent in finding a difficult problem with our chimney.

By Bruce L. on 05/14/19
Ryan solved a 18 year long problem we had with our heating system. He was the only technician over that whole period of time who correctly diagnosed that the recirculation pump for one of our zones was incorrectly specified at the time of installation. As a result ...
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Ryan solved a 18 year long problem we had with our heating system. He was the only technician over that whole period of time who correctly diagnosed that the recirculation pump for one of our zones was incorrectly specified at the time of installation. As a result we were never able to activate all heating zones at the same time. Ryan diagnosed the problem, recalculated the requirements for the pump and, ordered and installed a correctly sized replacement pump. Now all zones work as they should. Ryan also led a team of techs who replaced our aging air conditioning system and by using an innovative suspension system for the upstairs unit was able to significantly reduce the noise level of that unit. Don't know how much Ryan gets paid but, whatever it is it is not nearly enough.
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By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Carl R. on 01/15/19
(no comment)

By PAUL R. on 10/18/18
Outstanding service man. very friendly and professional. he represented National refrigeration extremely well. he answered questions,explained contract options and was very knowable about questions i asked. as your representative i would give him 5 stars out of 5.h...
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Outstanding service man. very friendly and professional. he represented National refrigeration extremely well. he answered questions,explained contract options and was very knowable about questions i asked. as your representative i would give him 5 stars out of 5.he has earned my continuing business when ever i need repairs etc on my HVAV i am happy i chose national.
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By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Paul S. on 08/27/18
these tecks are excellent.

By Bob M. on 08/01/18
Both Ryan and Doreen were extremely helpful and professional during an air conditioning problem that we recently had. The whole experience was terrific and we could not have asked for anything more from the company. Thank you

By Pat H. on 06/28/18
Ryan and David P have been maintaining my hvac for years - and its a complicated system. They’re both excellent and Doreen is always helpful on the phone. I highly recommend National Refrigeration.

By Seng r. on 04/27/18
Thank you for your good take care of our heat system problem. We are happy thank you Ryan.

By James G. on 08/24/17
Ryan was extremely conscientious, courteous and knowledgeable in his work. He did an excellent job and was a pleasure to deal with.

By Laurel B. on 07/29/17
Ryan is the best service representative that I have met. On his first visit, he concisely outlined my air conditioning system issues and presented the best solution. Ryan and coworkers, Shawn, Rito, and Jared, returned to upgrade my system. All were professional ...
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Ryan is the best service representative that I have met. On his first visit, he concisely outlined my air conditioning system issues and presented the best solution. Ryan and coworkers, Shawn, Rito, and Jared, returned to upgrade my system. All were professional and completed the installation on a timely schedule. I will use National for all my heating and AC needs and I will ask for Ryan every time.
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By Nancy K. on 06/29/17
Ryan was polite, efficient, and thorough. He explained everything he did and showed me how to change the filter in my AC unit.

By Rhonda S. on 06/14/17
We have been with National Refrigeration for over 15 years and had many routine and other calls over that time period. This appointment with Ryan Hanrahan had to have been our best. He was efficient, informative, very professional and pleasant. Thank you Ryan and...
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We have been with National Refrigeration for over 15 years and had many routine and other calls over that time period. This appointment with Ryan Hanrahan had to have been our best. He was efficient, informative, very professional and pleasant. Thank you Ryan and hope to see you again.
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