CALL TO SCHEDULE
401-737-2000
By Debra Kits van H. on 10/12/19
Jarrod was very polite and efficient and knowledgeable! Hope he comes every time we need him!

By Gary S. on 10/11/19
The National Refrigeration team was awesome. Very pleased with the quality of work and the price was fair. Front office and installation team all a pleasure to deal with....highly recommend!

By Allen B. on 10/02/19
Ryan was professional and experienced. We were very pleased with his work.

By Robert S. on 08/23/19
Prompt, clean work

By Hugh F. on 08/23/19
Jarrod Pacheco and National Refrigeration were wonderful. Job done first time, cost reasonable.

By Geer I. on 08/21/19
Jessica helped tremendously with digging into warranty info for us. Greatly appreciated.

By Paul H. on 08/19/19
I called Doreen and she was able to squeeze me into the schedule.To my surprise the technician was able to arrive 40 minutes PRIOR to the estimated arrival time and finished the work in under an hour! National has never let me down when i've needed them.

By William M. on 08/12/19
Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had go...
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Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had gone wrong to cause the problems. We couldn't expect any better service than we received from Ryan and National Refrigeration.
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By Joanne K. on 08/09/19
Service Pro (Jarrod P) was on time and very professional. He serviced my unit and answered the questions I had about the furnace and A/C. I highly recommend National Refrigeration and Jarrod!!!

By Eamonn H. on 08/05/19
no comment

By janice f. on 08/04/19
Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the s...
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Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the situation immediately and make recommendations to be more efficient. Excellent experience !!!
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By Ben M. on 07/24/19
Great service, Jarrod was on time, very thorough and professional. Would recommend

By Siobhan E. on 07/17/19
The best service ever, recommend them very highly.

By Patricia B. on 07/16/19
On time, courteous, explained clearly and was neat. Great service

By Kathy B. on 07/12/19
no comment

By Jack N. on 07/11/19
David P was our Service Rep. He was very personable, knowledgeable with very good communication skills. Overall, very satisified with the quality of service he provided.

By Kathleen D. on 07/05/19
Sean and his partner David were very professional, pleasant and knowledgeable. They both covered their shoes upon arrival and explained exactly what was planned for this visit. It is very comforting to know this company is thorough and honorable.

By Hugh F. on 07/04/19
Jarrod Pachece of National Refrigeration was outstanding.

By Steven s. on 06/26/19
Service was great. Clean, neat, knowledgeable

By Karen C. on 06/21/19
No comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Sean D
10 Years
Rating:
67 total reviews!
Jarrod P
Rating:
60 total reviews!
Jessica H
Customer Service Rep.
Rating:
(1 total review)
Doreen C
Customer Service Rep.
15 Years
Rating:
(13 total reviews)
David P
2 Years
Rating:
(41 total reviews)
Rito S
2 Years
Rating:
(32 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Rito S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
32 total reviews
I am a USMC veteran, that served in Iraq and Afghanistan. I have my Associates of Science Degree and I'm EPA Certified.
By Gary S. on 10/11/19
The National Refrigeration team was awesome. Very pleased with the quality of work and the price was fair. Front office and installation team all a pleasure to deal with....highly recommend!

By Tracey G. on 05/29/19
No Comment

By Martha H. on 05/14/19
The previous service person failed to reconnect wires after the spring AC servicing several days back. No heat as a result. Nat'l Refridge had someone else out within a couple of hours of my call to remedy the situation..a quick fix.

By Paul N. on 05/01/19
no comment

By Paul K. on 03/23/19
National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and hel...
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National Refrigeration replaced our heating and cooling system in one day. The process from quote to installation was effortless. The job was done in a professional and efficient manner. The company followed up to check if we were satisfied with the work and helped complete rebate paper work. I would highly recommend this company to do work in your home or business.
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By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Anthony P. on 10/17/18
From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on tim...
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From start to finish the team at National Refrigeration went far above my expectations. They were easy to deal with when pricing out a new furnace & hot water tank with no pressure to purchase. When I decided to go with them for my new install they showed up on time and got right to it . The crew that came to my home were super professional & answered any questions I had, they were very neat with there work & cleaned up after everything was completed. I would highly recommend National for any new installs & service work.
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By Kathy & Kevin D. on 09/30/18
(no comment)

By Ralph G. on 07/26/18
The three gentleman, Rito, Sean, and Charles, who installed my new furnace and air conditioner were very professional. They took the time to answer all of my questions in a patient and courteous manner. For a while I wasn't sure that they would be able to get som...
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The three gentleman, Rito, Sean, and Charles, who installed my new furnace and air conditioner were very professional. They took the time to answer all of my questions in a patient and courteous manner. For a while I wasn't sure that they would be able to get some venting into a tight space, but they hung tough and finished the job. These men seemed to be dedicated to doing a good job. I have told some of my friends and neighbors about your company and they are interested in possibly contacting you about servicing them too.
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By thomas s. on 04/28/18
Excellent person. Through ,polite ,,explained what he was doing. Top flight service

By Ed R. on 03/27/18
We were very pleased with the professional way that Rito Soriano went about installing two new HVAC outlets in the ceilings of two CODAC offices. His work left no visible sign that he was ever in these rooms...no mess...no fuss.. The work was performed quickly an...
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We were very pleased with the professional way that Rito Soriano went about installing two new HVAC outlets in the ceilings of two CODAC offices. His work left no visible sign that he was ever in these rooms...no mess...no fuss.. The work was performed quickly and quietly. We look forward to having him work at our facilities again. Ed Rondeau
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By Leon F. on 01/22/18
Rito attempted to determine what was causing the heating system to stop without any error code. He determined that there was water in the blower, and then checked that the drain hoses and pressure switches were working properly. However, he did not consider, simp...
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Rito attempted to determine what was causing the heating system to stop without any error code. He determined that there was water in the blower, and then checked that the drain hoses and pressure switches were working properly. However, he did not consider, simply because he was not properly trained to consider, that the drain hoses might not be connected to the blower properly. He never figured out why there was water in the blower. The result of his visit was an improper diagnosis of the control board being defective. A result of Rito’s efforts, the system filled with water even more. So much that the drip pan overflowed in just about 15 hours after he left, causing damage and staining to the ceiling below. I replaced the control board, which made no difference in the situation, so I asked for National to come back and properly resolve the problem. Thankfully, service technician Ryan came properly trained and knowledgeable about these systems and was able to diagnose that the system was not draining because the drain hoses were not properly connected. In less than 30 minutes, Ryan had the problem diagnosed and fixed. Merely moving one drain hose to a different port in the heating system solved the problem. I paid $150 for Ryan’s visit and resolution, which I am happy to pay for good service done well and timely. However, I should be refunded for the $125 charged for Rito’s visit, $62 that I paid out of pocket for the replacement control board, and be reimbursed for the costs of the damage done to my ceiling that is a direct result of Rito’s efforts. Simply, if Rito had been properly trained, none of these problems would have occurred and Ryan would not have had to visit. I explained this situation to National and asked for the service manager to call me back to discuss; however I never received a call back.
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By Kathleen D. on 12/21/17
We are newly moved into our new home. Thanks to Doreen in the office she suggested we wait until next year to start a service contract as we are under warranty. Of course it was not until 6:30pm that we realized the heat wasn't working. I expected a long wait as we...
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We are newly moved into our new home. Thanks to Doreen in the office she suggested we wait until next year to start a service contract as we are under warranty. Of course it was not until 6:30pm that we realized the heat wasn't working. I expected a long wait as we were not customers. In just over an hour Rito arrived are carefully assessed the situation and discovered the cause of our problem. He also checked our fireplace and hot water heater. Rito was kind and very professional. I was fully prepared for a bill that I would pay and deal with the builder later on. Rito assured us we were on warranty and he would forward the bill directly to the builder. Needless to say we are signing up for a contract with this wonderful company.
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By Robert P. on 12/05/17
I am very pleased with the service provided today by Rito. He does a great job representing National Refrigeration.

By Donna D. on 11/21/17
Rito S. was courteous, efficient, and took care to insure that the inspection was done correctly..a pleasure to have him as a technician. He is a definite credit to the company.

By Pamela G. on 10/11/17
Very pleased with this young man's promptness, his knowledge and expertise of dealing with an ongoing problem that was finally fixed.

By Patricia M. on 10/04/17
Rito came to my house on time for the appointment, He was polite, professional and extremely knowledgeable. I recommend this company highly in general and Rito in particular.

By Brian M. on 09/21/17
The Team of Jason,Sean & Rito did an outstanding job installing my new furnace and a new hot water heater. They answered all questions and were very efficient and they did a great job cleaning up and took all old equipment away. I would highly recommend this Compa...
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The Team of Jason,Sean & Rito did an outstanding job installing my new furnace and a new hot water heater. They answered all questions and were very efficient and they did a great job cleaning up and took all old equipment away. I would highly recommend this Company. i will call on them again in a heartbeat.
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By Josephine D. on 09/06/17
Sean and his Team are the A+ Team. Very respectful & did a great job. National Refrigeration is a great company. Doreen is wonderful. She set everything up for me. No issues, everything went smooth.

By diane b. on 08/02/17
The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Th...
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The service we received from beginning to end was just fantastic. Everything was done very professionally and we couldn't be more pleased. They left everything as it was when they left and even swept the whole garage floor! We are now enjoying our cool air!!! Thank you to the whole team!! You are great!!!
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