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401-737-2000
By James P. N. on 05/12/22
no comment
By Glenna P S. on 04/17/22
Jarrod is a quiet professional guy. He was on time and helpful toward suggesting a plan. Thanks!
By Barbara D. on 04/14/22
Jarrod has serviced our AC and boiler previously. He is great, gets the job done, clean, quiet, and such a gentleman. I recommend National all the time.
By Patricia on 04/08/22
****** P was very professional and courteous. I would highly recommend National Refrigeration and ****************
By Lorraine F. on 04/07/22
no comment
By Richard F. on 03/26/22
We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked wel...
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We replaced the 35 year old furnace and air conditioner with National Refrigeration. There was a crew of 5 men that arrived on time the day of installation. The work was done in December and I had heat by the afternoon. The men were very professional and worked well together. There was a issue after the installation that required additional remediation that was also handled professional. *****, the service manager along with *******, the technician came to the house and together solved the problem. A big thank you to all the people who did such an excellent and painless installation. ******** ******* ******, ***** and ******, special thank you to *****. I highly recommend National Refrigeration. They were professional, always on time and very clean. ******* F
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By Michael R. on 01/18/22
Trusted and thorough job clean and informative and timely excellent work
By Maria C. on 01/15/22
I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to deter...
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I recently purchased a home and noticed that there was water leaking from my bathroom fan. I was able to get someone to come out and check out the issue within 48 hours. Jarrod P came out and was very professional, thorough, and honestly quick. He was able to determine it was condensation caused by the extreme cold we have been having recently. He took photos to show me what the situation looked like in the attic and let me know he rearranged some insulation already there so it better surrounds the fan area. He also gave me a recommendation for ac service come the spring as well. I’d highly recommend this company
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By John M. on 01/11/22
no comment
By Carlos A. on 11/02/21
no comment
By Carol & Jim M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Randi M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Patricia R. on 09/28/21
no comment
By Bill S. on 09/22/21
Charles was on time,very professional, polite, competent and in addition he was of great interest to our three year old granddaughter. Great guy!
By Roland N. on 09/16/21
I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed wh...
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I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed when it arrived.I was so impressed that i took out a service contract with this organization. It is well run and responsive to a customer needs. The tech was neat, polite on time and really knew what he was doing. *************************** in my book is a keeper.In fact, my neighbor was looking for someone to service her system and I gave her the number for this company.
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By Joyce P. on 09/09/21
Appointment window was 1-4. ****** arrived at 2. Pleasant, clean, courteous and very efficient. Was a pleasure working with both the office and technician.
By Trish M. on 08/27/21
Sam is just an exemplary employee. He came on time to fix my HVAC unit that took several hours to repair in a sweltering attic. He is extremely professional, knowledgeable and courteous. Next year when I am having my a/c checked out, I want Sam.
By Marc B. on 08/25/21
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also...
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*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also like to give a shout out to ****** as well. I have been in customer service all my life and can say without a doubt, she is "thee" finest example of how customers should be treated on the phone.Thank you folks!National Refrigeration is our go-to people for sure.
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By Carol D. on 08/25/21
no comment
By Carlos S. on 08/25/21
Came on time very neat and clean. Fixed my problem for a fair price. Great work will definitely use again.
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Jarrod P
Rating:
171 total reviews!
Sean D
10 Years
Rating:
67 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(19 total reviews)
David P
2 Years
Rating:
(62 total reviews)
Ryan H
19 Years
Rating:
(50 total reviews)
Charles F
2 Years
Rating:
(39 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
David P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
62 total reviews
I am NATE and EPA Certified and have an Associated Degree in Refrigeration, AC and Heating. I live in Cranston with my girlfriend and our dog, Taco. I enjoy cooking and playing bass guitar.
By Carol D. on 08/25/21
no comment
By Malvina P. on 06/25/21
Courteous and professional
By Art W. on 05/18/21
Dave does an outstanding job Professional Fast Honest Straight forward Knowledgeable Great representation for National Heating Arthur Wlodarski 7 Kristen court Warwick Rhode Island
By Melissa L. on 05/16/21
Excellent service. Very knowledgeable and professional. Explained all work being done and answered all of our questions. Completed the job in the time frame promised and worked neatly. Would recommend this company.
By Cynthia B. on 04/25/21
Dave is a friendly professional; punctual, courteous and thorough. He takes time to do the job correctly and always cleans up the space he has worked at. I feel fortunate to have his knowledge for my AC and heating needs. I have had other representatives from Natio...
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Dave is a friendly professional; punctual, courteous and thorough. He takes time to do the job correctly and always cleans up the space he has worked at. I feel fortunate to have his knowledge for my AC and heating needs. I have had other representatives from National and all have been as professional. David is an asset to the company.
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By Malcolm D. on 04/20/21
I have used National Refrigeration to service our heating and cooling systems for over 10 years and that always do a great job of keeping our equipment up and running smoothly. Most recently ***** *. Conducted our spring service and was most careful not only in the...
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I have used National Refrigeration to service our heating and cooling systems for over 10 years and that always do a great job of keeping our equipment up and running smoothly. Most recently ***** *. Conducted our spring service and was most careful not only in the service but also to ensure there was no mess and cleaned all around his work area when finished.I highly recommend National Refrigeration
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By Lynette F G. on 04/15/21
Our scheduled time was between 8 &10:00. David arrived a little before 8 which was great. He checked inside to see where he needed to go...attic area. He had booties on his feet. This was a big plus as far as I was concerned. He was also masked. Another plus. He wa...
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Our scheduled time was between 8 &10:00. David arrived a little before 8 which was great. He checked inside to see where he needed to go...attic area. He had booties on his feet. This was a big plus as far as I was concerned. He was also masked. Another plus. He was upstairs doing what he does and then went outside to check the condenser. Did I mention he put in a new air filter for us. David spent more time examining our system, and cleaning the condenser than our previous company. He was personable and professional; a pleasure to deal with. Highly recommend!
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By Matt M. on 12/17/20
Would highly recommend. My tech was Dave P. and he was awesome. Very friendly, explained in detail what the issue was with my heat and gave me some tips for future maintenance. He was also very thorough in explaining how the maintenance plan worked that I purchased...
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Would highly recommend. My tech was Dave P. and he was awesome. Very friendly, explained in detail what the issue was with my heat and gave me some tips for future maintenance. He was also very thorough in explaining how the maintenance plan worked that I purchased from National Refrigeration. He is an asset to their team/company for sure!
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By paul i. on 10/26/20
david pignone: always excellent! he's the best!
By Clayton W. on 08/19/20
Service Technician David P's service was superb. He diagnosed the electrical issue within minutes. Once the service was completed, the AC has never been colder. Would highly recommend National Refrigeration!
By Donald P. on 07/31/20
(no comment)
By Fahad A. on 07/25/20
He was on time. He did a great job in solving the problem with our air conditioner. He took time to explain the problem and answered all my questions. Great Service. Thank you. ** **
By paul s. on 07/24/20
Jarrod Pacheco was my tech for a complete replacement of my Carrier a/c system, he had a complete knowledge of the system and did an excellent job in completing this replacement.
By Mark C. on 07/24/20
no comment
By Heather M. on 07/08/20
Ntl Refrigeration has been servicing my heat and a/c for 15+ years. They are clean, neat and knowledgeable. I highly recommend!
By Anthony J. on 05/16/20
David came to do our annual service...on time , polite , knows what he is doing . He also did the service last year and hopefully will be here next year as well !
By Helen M. on 01/07/20
December 26, 2019 experienced furnace problems resulting in no heat. I called National Refrigeration and they sent someone immediately. David Pignone was our service technician. I can't say enough about how professional, knowledgeable and courteous David was addres...
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December 26, 2019 experienced furnace problems resulting in no heat. I called National Refrigeration and they sent someone immediately. David Pignone was our service technician. I can't say enough about how professional, knowledgeable and courteous David was addressing our heating problem. I recomnend David and National Refrigeration.
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By Kathleen & Kevin D. on 12/11/19
David was excellent. This was his second annual visit for us. He is very thorough and takes his time to check all the vents for airflow which others haven't. He is also a very kind and courteous man.
By Jerome S. on 11/18/19
Dave was professional, knowledgable, enthusiastic and pleseant.
By Anne L. on 10/31/19
no comment
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