CALL TO SCHEDULE
401-737-2000
By Robert S. on 08/23/19
Prompt, clean work
By Hugh F. on 08/23/19
Jarrod Pacheco and National Refrigeration were wonderful. Job done first time, cost reasonable.
By Geer I. on 08/21/19
Jessica helped tremendously with digging into warranty info for us. Greatly appreciated.
By Paul H. on 08/19/19
I called Doreen and she was able to squeeze me into the schedule.To my surprise the technician was able to arrive 40 minutes PRIOR to the estimated arrival time and finished the work in under an hour! National has never let me down when i've needed them.
By William M. on 08/12/19
Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had go...
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Ryan came to our home recently on short notice to restore our central air conditioning and our hot water. He was on time, friendly and persistent in identifying and solving our problems as quickly as possible. He also clearly explained to my wife and me what had gone wrong to cause the problems. We couldn't expect any better service than we received from Ryan and National Refrigeration.
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By Joanne K. on 08/09/19
Service Pro (Jarrod P) was on time and very professional. He serviced my unit and answered the questions I had about the furnace and A/C. I highly recommend National Refrigeration and Jarrod!!!
By Eamonn H. on 08/05/19
no comment
By janice f. on 08/04/19
Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the s...
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Superb !! Ryan was able to access our problem immediately and correctly. I can not tell you how many A/C and H/V service people we have had look at this unit and have never correctly identifieid the problem. Ryan not only did that but was able to correct the situation immediately and make recommendations to be more efficient. Excellent experience !!!
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By Ben M. on 07/24/19
Great service, Jarrod was on time, very thorough and professional. Would recommend
By Siobhan E. on 07/17/19
The best service ever, recommend them very highly.
By Patricia B. on 07/16/19
On time, courteous, explained clearly and was neat. Great service
By Kathy B. on 07/12/19
no comment
By Jack N. on 07/11/19
David P was our Service Rep. He was very personable, knowledgeable with very good communication skills. Overall, very satisified with the quality of service he provided.
By Kathleen D. on 07/05/19
Sean and his partner David were very professional, pleasant and knowledgeable. They both covered their shoes upon arrival and explained exactly what was planned for this visit. It is very comforting to know this company is thorough and honorable.
By Hugh F. on 07/04/19
Jarrod Pachece of National Refrigeration was outstanding.
By Steven s. on 06/26/19
Service was great. Clean, neat, knowledgeable
By Karen C. on 06/21/19
No comment
By Gwen G. on 06/20/19
My technician is great. He was at my house last year as well. Really is knowledgeable and friendly. National provides quality work and great staff.
By Susan T. on 06/20/19
Brian was very helpful and very knowledgeable ...i would highly recommend !
By Edward H. on 06/17/19
Very professional, tidy, and very helpful with answers to my questions.
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Sean D
10 Years
Rating:
67 total reviews!
Jarrod P
Rating:
59 total reviews!
Jessica H
Customer Service Rep.
Rating:
(1 total review)
Doreen C
Customer Service Rep.
15 Years
Rating:
(13 total reviews)
David P
2 Years
Rating:
(41 total reviews)
Rito S
2 Years
Rating:
(31 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Charles F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
24 total reviews
Charles has received his HVAC/R training from MTTI. He loves meeting new people and being able to help them live comfortably in their homes.
By Robert S. on 08/23/19
Prompt, clean work
By Eamonn H. on 08/05/19
no comment
By Siobhan E. on 07/17/19
The best service ever, recommend them very highly.
By Patricia B. on 07/16/19
On time, courteous, explained clearly and was neat. Great service
By Kathy B. on 07/12/19
no comment
By Karen C. on 06/21/19
No comment
By Gwen G. on 06/20/19
My technician is great. He was at my house last year as well. Really is knowledgeable and friendly. National provides quality work and great staff.
By A m. on 06/07/19
I rarely write reviews but felt compelled to do so . A couple of years ago I needed to replace our 24 year old central AC. After getting quotes from several companies the simple choice was National Refrigeration because of their knowledge, price, service, and recom...
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I rarely write reviews but felt compelled to do so . A couple of years ago I needed to replace our 24 year old central AC. After getting quotes from several companies the simple choice was National Refrigeration because of their knowledge, price, service, and recommendations from friends. They are the Best company. I have highly recommended them to family and friends. Charles recently performed our yearly maintenance and was very professional, courteous and did a great job. He even covered his shoes when entering my house each time. I would give them more than five stars if I could.
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By Ian K. on 06/07/19
My technician Charles was on time and professional. He completed the work in a timely manner and was very knowledgeable.
By Carolyn M. D. on 05/28/19
Charles was professional and helpful - answered my questions and also took an extra few minutes to fix my thermostat.
By Barbara T. on 05/28/19
Charles Fitzgerald was a pleasure to have servicing my ac. He was on time, polite, personable and got right to work. He also cleaned up well especially since I have an attic that has loose insulation in it and it can often be messy. So happy to have my ac ready for...
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Charles Fitzgerald was a pleasure to have servicing my ac. He was on time, polite, personable and got right to work. He also cleaned up well especially since I have an attic that has loose insulation in it and it can often be messy. So happy to have my ac ready for for the summer. I would highly recommend NationalRefrigeration.
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By Jen Valois/ Clay F. on 05/03/19
Charles was excellent!! Super nice, very informative, very polite, install went well, awesome job!! Thanks so much, appreciate your hard work! Yay! We have heat again!
By Jen Valois/ Clay F. on 05/03/19
Charles was excellent!! Super nice, very informative, very polite, install went well, awesome job!! Thanks so much, appreciate your hard work! Yay! We have heat again!
By Kevin & Michele I. on 04/30/19
Charles was friendly, professional and well trained. He was great!
By Kevin J. I. on 04/22/19
Charles was friendly, professional and well trained. He was great!
By Linda F. on 02/06/19
From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I ...
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From the moment I called National Refrigeration, the service was EXCELLENT. From Ryan, Sean, Rito, Charles and Josh there was complete professionalism, they were on time, knowledge of what needed to be done, hard-working, clean and worked until the job was done. I cannot recommend these people more and the owners should be extremely proud of the men working for him. As I said, "TOP NOTCH."
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By Michael B. on 01/15/19
Charles came to our very cold house on a very cold night. Our HVAC system wasn't working. He fixed it, found the cause and did a thorough maintenance review of the unit. At all times, he was cheerful and polite and supportive. We were so impressed that we so signed...
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Charles came to our very cold house on a very cold night. Our HVAC system wasn't working. He fixed it, found the cause and did a thorough maintenance review of the unit. At all times, he was cheerful and polite and supportive. We were so impressed that we so signed a maintenance contract with National Refrigeration. Money well spent!
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By Carol D. on 12/21/18
(no comment)
By Paul J. on 11/20/18
Charles arrived on time, removed the defective and inoperable printed-circuit-board (PCB) from our furnace, replaced it with a new PCB, double checked all the wiring against the schematic, started the furnace, checked its operation, re-programmed our three thermost...
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Charles arrived on time, removed the defective and inoperable printed-circuit-board (PCB) from our furnace, replaced it with a new PCB, double checked all the wiring against the schematic, started the furnace, checked its operation, re-programmed our three thermostats, and then double-checked that all was working properly - all within about 30 minutes!. Courteous, efficient, speedy, and double-checked everything. TERRIFIC!
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By Bernice M. on 11/17/18
Thanks for being efficient, professional and kind. Thanks for delivering the heaters. We will need them until we get the new system.
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