CALL TO SCHEDULE
401-737-2000
By Carlos A. on 11/02/21
no comment

By Carol & Jim M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Randi M. on 10/18/21
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointmen...
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My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to diagnose and fix my problem which was important as this problem was going to affect my heating system as well. Thank you.
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By Patricia R. on 09/28/21
no comment

By Bill S. on 09/22/21
Charles was on time,very professional, polite, competent and in addition he was of great interest to our three year old granddaughter. Great guy!

By Roland N. on 09/16/21
I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed wh...
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I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed when it arrived.I was so impressed that i took out a service contract with this organization. It is well run and responsive to a customer needs. The tech was neat, polite on time and really knew what he was doing. *************************** in my book is a keeper.In fact, my neighbor was looking for someone to service her system and I gave her the number for this company.
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By Joyce P. on 09/09/21
Appointment window was 1-4. ****** arrived at 2. Pleasant, clean, courteous and very efficient. Was a pleasure working with both the office and technician.

By Trish M. on 08/27/21
Sam is just an exemplary employee. He came on time to fix my HVAC unit that took several hours to repair in a sweltering attic. He is extremely professional, knowledgeable and courteous. Next year when I am having my a/c checked out, I want Sam.

By Marc B. on 08/25/21
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also...
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*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also like to give a shout out to ****** as well. I have been in customer service all my life and can say without a doubt, she is "thee" finest example of how customers should be treated on the phone.Thank you folks!National Refrigeration is our go-to people for sure.
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By Carol D. on 08/25/21
no comment

By Carlos S. on 08/25/21
Came on time very neat and clean. Fixed my problem for a fair price. Great work will definitely use again.

By Ron S. on 08/25/21
Doreen was exceedingly helpful in prompt call backs and in scheduling our service call. Jarrod was friendly and professional in diagnosing and fixing our AC issue. I would recommend National Refrigeration to others.

By Jose B. on 08/25/21
no comment

By George C. on 08/25/21
Prompt, didn't delay, done in about 1 hour, no problems w/ the system. Thanks

By James S. on 08/14/21
I am beyond pleased with the service and professionalism I received from National Refrigeration. Doreen was extremely nice and helpful handling my service call. She listened affectionately about my AC issues and was able to setup a service visit extremely fast duri...
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I am beyond pleased with the service and professionalism I received from National Refrigeration. Doreen was extremely nice and helpful handling my service call. She listened affectionately about my AC issues and was able to setup a service visit extremely fast during a very hot week. Sam came out to service my AC and he was very courteous and professional. He was able to find the issue quickly and really took time to explain what occurred and how he was correcting it. Sam is a true professional and I would highly recommend him and National for future service calls. Thank you to an excellent team!
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By KELLY G. on 08/11/21
Bob arrived promptly, greeted us warmly and professionally. He kept us informed of the issue and the steps toward resolution including options available to us. He kept the options budget friendly and listed items readily available to resolve our issue so that we ...
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Bob arrived promptly, greeted us warmly and professionally. He kept us informed of the issue and the steps toward resolution including options available to us. He kept the options budget friendly and listed items readily available to resolve our issue so that we wouldn't be disrupted in any way. Bob is a wonderful asset to the National team and even though we don't like it when something breaks, National is always there for us.
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By Jeff B. on 08/06/21
Bob was friendly and courteous and a pleasure to have in my home. He and his partner, Phil, enjoyed working together and did so efficiently. They did an excellent job.

By Denise L. on 08/04/21
Jarrod Pacheco was my technician came to do check up on air conditioning, he was on time, went in the attic first, then downstairs I have two units, then outside washed permanent filter and 2 units outside great service thank you Jarrod

By Brian O. on 08/02/21
Just found a great company to ensure my AC units are in working order. Sam came by and had the issue fixed super fast. Very impressed by the service, professionalism, and expediency. Recommended!

By Gail on 07/30/21
Jarrod was efficient and pleasant. Pleasure to work with
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Jarrod P
Rating:
164 total reviews!
Sean D
10 Years
Rating:
67 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(19 total reviews)
David P
2 Years
Rating:
(62 total reviews)
Ryan H
19 Years
Rating:
(50 total reviews)
Charles F
2 Years
Rating:
(38 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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401-737-2000

Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
401-737-2000
Bob O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
27 total reviews
Bob has been a certified plumber for over 20 years. He enjoys his work and spending time with family and friends.
By Patricia R. on 09/28/21
no comment

By Marc B. on 08/25/21
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also...
(View More)
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also like to give a shout out to ****** as well. I have been in customer service all my life and can say without a doubt, she is "thee" finest example of how customers should be treated on the phone.Thank you folks!National Refrigeration is our go-to people for sure.
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By KELLY G. on 08/11/21
Bob arrived promptly, greeted us warmly and professionally. He kept us informed of the issue and the steps toward resolution including options available to us. He kept the options budget friendly and listed items readily available to resolve our issue so that we ...
(View More)
Bob arrived promptly, greeted us warmly and professionally. He kept us informed of the issue and the steps toward resolution including options available to us. He kept the options budget friendly and listed items readily available to resolve our issue so that we wouldn't be disrupted in any way. Bob is a wonderful asset to the National team and even though we don't like it when something breaks, National is always there for us.
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By Jeff B. on 08/06/21
Bob was friendly and courteous and a pleasure to have in my home. He and his partner, Phil, enjoyed working together and did so efficiently. They did an excellent job.

By Doug O. on 06/23/21
Again, Bob and National Refigeration provided great service in the installation of our pool heater. Explained the job well, and provided timely service. Thanks also to Doreen for coordinating with the town inspector too!

By John C. on 05/31/21
Jarrod was efficient and pleasant. Pleasure to work with

By Doug O. on 05/11/21
Fantastic service again! We needed a toilet installed and a few shut off valves replaced, and Bob took the time to explain the work he had done. This is the second time Bob has come to my house, and I am very happy with his work.

By Jennifer V. on 04/28/21
Bob Okerholm was fantastic!!!! I would highly recommend him!! Very nice, very knowledgeable, I couldn't be happier with his service this morning!! I had a pipe that burst in my first floor bathroom and he replaced the pipe so fast and efficiently!!! Can't thank him...
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Bob Okerholm was fantastic!!!! I would highly recommend him!! Very nice, very knowledgeable, I couldn't be happier with his service this morning!! I had a pipe that burst in my first floor bathroom and he replaced the pipe so fast and efficiently!!! Can't thank him enough, I now can fully use my upstairs bathroom!! Thank you, Bob!! Jen Valois
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By Paula F. on 04/19/21
Bob replaced all our 30 year old outside sillcocks for our outside hoses. Clean, professional, works great and solves the problem.

By William H. on 04/13/21
My service was done professionally and courteously 5 stars

By Alice Y. on 03/22/21
Bob Okerholm installed a utility sink in my basement, which involved connecting a number of pipes and replacing an old drain. He was meticulous, thorough, and efficient, and tested all the connections very carefully. He also took time to explain what he was doing a...
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Bob Okerholm installed a utility sink in my basement, which involved connecting a number of pipes and replacing an old drain. He was meticulous, thorough, and efficient, and tested all the connections very carefully. He also took time to explain what he was doing and answer my questions in a friendly, patient manner. At the end he left everything clean and tidy. I would definitely recommend him for any household plumbing work.
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By Khailah c. on 03/05/21
no comment

By paul i. on 01/13/21
bob okerholm: thanks bob, you're a man who takes pride in his work and a job well done!

By Lynn P. on 01/12/21
National Refrigeration Inc. came to perform the annual furnace maintenance and check out of our heating system in preparation for the upcoming winter. Charles, the service technician, was super polite, thorough, and wore a mask the entire time. We have two syste...
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National Refrigeration Inc. came to perform the annual furnace maintenance and check out of our heating system in preparation for the upcoming winter. Charles, the service technician, was super polite, thorough, and wore a mask the entire time. We have two systems, one in the basement and one in the attic and he took care of both systems, keeping me updated the entire time. Great service and great technician.
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By Joseph A. on 01/05/21
Today Bob Okerholm installed a Grundfos 650 booster pump in my home. I would like to commend him on his outstanding work! He patiently explained to me the procedure involved as he removed an existing pump and replaced it with a stronger pump. Bob was very thorou...
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Today Bob Okerholm installed a Grundfos 650 booster pump in my home. I would like to commend him on his outstanding work! He patiently explained to me the procedure involved as he removed an existing pump and replaced it with a stronger pump. Bob was very thorough with this procedure and has a great personality. National Refrigeration is fortunate to have him and I was fortunate to have him service my home. Joe Alfano
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By paul i. on 10/26/20
bob okerholm: excellent service!

By Patricia M. on 09/11/20
Very efficient and professional! Great job Bobby and crew! Thanks for all!

By Lynne A. on 09/03/20
I am so glad I found them! Bob O******* was great! He was able to find our problem quickly, and was courteous and patient with our questions. So knowledgeable and friendly, I would gladly call him again!

By Charles C. on 08/27/20
All the people I've dealt with at National Refrigeration have been very professional and responsive. Doreen in the office is great to deal with. All 3 appointments we had (AC service, replacement estimate, & water heater install) saw their people show up on time an...
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All the people I've dealt with at National Refrigeration have been very professional and responsive. Doreen in the office is great to deal with. All 3 appointments we had (AC service, replacement estimate, & water heater install) saw their people show up on time and capably carry out their assignments. Bob O and his partner Justin did a great job replacing our hot water heater; explained things and cleaned up. All working great. Highly recommned.
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By PETER F. on 08/24/20
Bob replaced all of our bathroom faucets that were 15 years old and leaking. He was very polite, efficient, clean and knowledgeable. Work was successfully completed in a timely manner. It was a pleasure to have him work in our house and we would highly recommend him to others.
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