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401-737-2000
By Ray P. on 04/07/21
I know Brian personally as a stand-up guy so I trusted his opinion when I moved to RI a few years ago, I recently bought a larger house in MA that needed central air on the 2nd floor. Everyone was saying "mini-split, mini-split", which didn't seem appropriate for t...
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I know Brian personally as a stand-up guy so I trusted his opinion when I moved to RI a few years ago, I recently bought a larger house in MA that needed central air on the 2nd floor. Everyone was saying "mini-split, mini-split", which didn't seem appropriate for this application. Brian immediately recommended the correct solution. The communication, professionalism and efficiency of the company and the crew is something every business should strive for. A-1 all the way. You won't go wrong with this team!
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By Robert P. on 04/07/21
Been a customer for over 20 years. Jarrod P and all the Techs I've met over the years are competent and get the job done reliably, whether a PM or repair or installation. And they show up on time.

By Audrey G. on 04/02/21
Jarrod P was very professional and courteous. He worked in a timely manner and explained how to change the temperature on the thermostat as I was having a hard time changing the programmed temperatures.

By Jack L. on 03/30/21
Very polite and capable.

By Randi H. on 03/30/21
Jerrod has always been thoughtful, friendly and professional.

By Stephen A. on 03/27/21
I called over the winter on a Saturday. Management immediately got back to me to tell me someone would call on Monday. They called me on Monday and told me they were not scheduling until March and that they would call me in March. I assumed I would have to follow u...
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I called over the winter on a Saturday. Management immediately got back to me to tell me someone would call on Monday. They called me on Monday and told me they were not scheduling until March and that they would call me in March. I assumed I would have to follow up. They called me like they promised and I did not have to follow up. Jarrod, the technician showed up on time and was quick, polite, clean, and professional. I am thrilled! I would recommend National Refrigeration to anyone who wants a professional company with great customer service. Job well done.
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By Alice Y. on 03/22/21
Bob Okerholm installed a utility sink in my basement, which involved connecting a number of pipes and replacing an old drain. He was meticulous, thorough, and efficient, and tested all the connections very carefully. He also took time to explain what he was doing a...
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Bob Okerholm installed a utility sink in my basement, which involved connecting a number of pipes and replacing an old drain. He was meticulous, thorough, and efficient, and tested all the connections very carefully. He also took time to explain what he was doing and answer my questions in a friendly, patient manner. At the end he left everything clean and tidy. I would definitely recommend him for any household plumbing work.
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By Susan J. on 03/11/21
no comment

By Khailah c. on 03/05/21
no comment

By Mary M. on 03/02/21
no comment

By Suzanne O. on 02/24/21
Jarrod is polite, knowledgeable, and knows what he's doing. Highly recommend.

By Kimberly Ann E. on 02/22/21
Doreen has always assisted me quickly and professionally. I have dealing with her for 10 years and am thankful to have such a great support when my ac or heat goes down. She is exceptional at her job and we are so thankful for her!

By Kimberly E. on 02/22/21
Doreen has always assisted me quickly and professionally. I have dealing with her for 10 years and am thankful to have such a great support when my ac or heat goes down. She is exceptional at her job and we are so thankful for her!

By Michael P. on 02/16/21
Ryan did a great job. Friendly, diligent, fixed the problem and bingo, we had heat. Good guy, highly recommended. Ty

By thomas j s. on 02/15/21
Very through, professional and responsive to questions!

By beshara d. on 02/10/21
Had a great experience with ****, who serviced our *****-******* boiler. He was thorough, highly organized, and very knowledgeable. **** answered all our questions direclty, honestly and with a generous spirit. He is a credit to his company, as is *****, another fi...
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Had a great experience with ****, who serviced our *****-******* boiler. He was thorough, highly organized, and very knowledgeable. **** answered all our questions direclty, honestly and with a generous spirit. He is a credit to his company, as is *****, another field service professional who worked on our boiler a week earlier. We highly recommend this company.
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By Daniel R. on 02/09/21
Ryan was professional and courteous, he also did a great job of explaining what needed to be done and appropriate context about our boiler.

By Paul J. on 02/09/21
Ryan was excellent. He was very thorough and checked not only the thermostat, but the furnace and the ducting. Curiously, the problem continued for two days after he left - namely excessive heat flowing into the bedroom despite a low setting on the thermostat. H...
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Ryan was excellent. He was very thorough and checked not only the thermostat, but the furnace and the ducting. Curiously, the problem continued for two days after he left - namely excessive heat flowing into the bedroom despite a low setting on the thermostat. However, on the third day - and since - the bedroom temperature is FINALLY cooler than the rest of the house, which is how we like to sleep.
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By Jeff F. on 02/05/21
Ryan H was very knowledgable and got the job done quickly. Great service!

By R. H. L. on 01/31/21
I have always been impressed by NR's Service folks.....very reliable. Just had a heating issue on the coldest night of the year - 10 degrees out. Ryan Hanrahan called twice to alert me of his visit....arrived before 11 AM on a Sunday. Determined the problem right a...
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I have always been impressed by NR's Service folks.....very reliable. Just had a heating issue on the coldest night of the year - 10 degrees out. Ryan Hanrahan called twice to alert me of his visit....arrived before 11 AM on a Sunday. Determined the problem right away and fixed it....(.this after having been out on a call till midnight the previous night...) Polite. Very Helpful.
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