Charles came to our very cold house on a very cold night. Our HVAC system wasn't working. He fixed it, found the cause and did a thorough maintenance review of the unit. At all times, he was cheerful and polite and supportive. We were so impressed that we so signed a maintenance contract with National Refrigeration. Money well spent!
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Charles arrived on time, removed the defective and inoperable printed-circuit-board (PCB) from our furnace, replaced it with a new PCB, double checked all the wiring against the schematic, started the furnace, checked its operation, re-programmed our three thermostats, and then double-checked that all was working properly - all within about 30 minutes!. Courteous, efficient, speedy, and double-checked everything. TERRIFIC!
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I am so pleased with the service National refrigeration continues to provide, to include my most recent service. Charles was on-time, professional, courteous, and efficient. He explained the services to be provided and summarized work completed. He was polite and noticeably clean in appearance.
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We are new customers and could not be more pleased with the service from National. Today Jarrod P came to do our first semi-annual service. He is pleasant, professional, and helpful. He showed us what we need to know about our new-to-us gas furnace. He is great! We signed up for the annual service plan. We have no reason to look elsewhere. Thank you, Jarrod and National.
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Jarrod P. was on time and got right down to business. He serviced the furnace, put in a new filter, turned the heat on to make sure everything was running properly and was on his way in a short period of time. National Refrigeration was a good find for service for this condo's heating and air conditioning units. I would recommend National Refrigeration to anyone.
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