National Refrigeration Inc. came to perform the annual furnace maintenance and check out of our heating system in preparation for the upcoming winter. Charles, the service technician, was super polite, thorough, and wore a mask the entire time. We have two systems, one in the basement and one in the attic and he took care of both systems, keeping me updated the entire time. Great service and great technician.
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Today Bob Okerholm installed a Grundfos 650 booster pump in my home. I would like to commend him on his outstanding work! He patiently explained to me the procedure involved as he removed an existing pump and replaced it with a stronger pump. Bob was very thorough with this procedure and has a great personality. National Refrigeration is fortunate to have him and I was fortunate to have him service my home. Joe Alfano
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This company does it right. I called the company at 6:00 PM to let them know I needed someone to come out to look at my heating system. I had no heat & no hot water and a snow storm was about to hit in 48 hours. Ryan came out that night and we decided I needed to replace my entire heating system. They sent me a quote the next day and the heating system was replaced the day after that. The heat was running by 5:00 PM and it starting snowing around 7:00 PM. I have to thank Ryan & Bob for an outstanding job and the follow-up.
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Would highly recommend. My tech was Dave P. and he was awesome. Very friendly, explained in detail what the issue was with my heat and gave me some tips for future maintenance. He was also very thorough in explaining how the maintenance plan worked that I purchased from National Refrigeration. He is an asset to their team/company for sure!
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National Refrigeration Inc. came to perform the annual furnace maintenance and check out of our heating system in preparation for the upcoming winter. Charles, the service technician, was super polite, thorough, and wore a mask the entire time. We have two systems, one in the basement and one in the attic and he took care of both systems, keeping me updated the entire time. Great service and great technician.
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The three gentleman, Rito, Sean, and Charles, who installed my new furnace and air conditioner were very professional. They took the time to answer all of my questions in a patient and courteous manner. For a while I wasn't sure that they would be able to get some venting into a tight space, but they hung tough and finished the job. These men seemed to be dedicated to doing a good job. I have told some of my friends and neighbors about your company and they are interested in possibly contacting you about servicing them too. I have a service contract with National and have been having my heating and air conditioner serviced bi-annually. You guys do a great job. Last week, Jarrod serviced my heating system. He was very thorough and did a great job. I had a few questions for him and he did an excellent job answering them. I'm very satisfied. Also, this survey is a great example of why you have a great company.
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