Bob Okerholm was fantastic!!!! I would highly recommend him!! Very nice, very knowledgeable, I couldn't be happier with his service this morning!! I had a pipe that burst in my first floor bathroom and he replaced the pipe so fast and efficiently!!! Can't thank him enough, I now can fully use my upstairs bathroom!! Thank you, Bob!! Jen Valois
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The three gentleman, Rito, Sean, and Charles, who installed my new furnace and air conditioner were very professional. They took the time to answer all of my questions in a patient and courteous manner. For a while I wasn't sure that they would be able to get some venting into a tight space, but they hung tough and finished the job. These men seemed to be dedicated to doing a good job. I have told some of my friends and neighbors about your company and they are interested in possibly contacting you about servicing them too. I have a service contract with National and have been having my heating and air conditioner serviced bi-annually. You guys do a great job. Last week, Jarrod serviced my heating system. He was very thorough and did a great job. I had a few questions for him and he did an excellent job answering them. I'm very satisfied. Also, this survey is a great example of why you have a great company.
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Dave is a friendly professional; punctual, courteous and thorough. He takes time to do the job correctly and always cleans up the space he has worked at. I feel fortunate to have his knowledge for my AC and heating needs. I have had other representatives from National and all have been as professional. David is an asset to the company.
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I have used National Refrigeration to service our heating and cooling systems for over 10 years and that always do a great job of keeping our equipment up and running smoothly. Most recently ***** *. Conducted our spring service and was most careful not only in the service but also to ensure there was no mess and cleaned all around his work area when finished.I highly recommend National Refrigeration
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This company has ****** performed my annual maintenance on my AC unit and I have been very impressed with their staff (phone and service). ****** ******* serviced my AC today and did a great job. He was very personable and professional! I highly recommend National Refrigeration. Thank you!
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Our scheduled time was between 8 &10:00. David arrived a little before 8 which was great. He checked inside to see where he needed to go...attic area. He had booties on his feet. This was a big plus as far as I was concerned. He was also masked. Another plus. He was upstairs doing what he does and then went outside to check the condenser. Did I mention he put in a new air filter for us. David spent more time examining our system, and cleaning the condenser than our previous company. He was personable and professional; a pleasure to deal with. Highly recommend!
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Jarrod Pacheco did a great job! Showed up on time and finished within the time window when I set up the appointment. Jarrod is a very knowledgeable guy and he explained to me what he was doing, the tests he was running and what the results showed. He thoroughly cleaned my two HVAC units and spent a lot of time checking parts, tightening screws, just a good maintenance check up. I would highly recommend Jarrod as an HVAC professional and National as a service provider.
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I know Brian personally as a stand-up guy so I trusted his opinion when I moved to RI a few years ago, I recently bought a larger house in MA that needed central air on the 2nd floor. Everyone was saying "mini-split, mini-split", which didn't seem appropriate for this application. Brian immediately recommended the correct solution. The communication, professionalism and efficiency of the company and the crew is something every business should strive for. A-1 all the way. You won't go wrong with this team!
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