Nacogdoches Sheet Metal & Plumbing, LTD
CALL TO SCHEDULE
936-564-5276
By Michael C. on 04/13/21
Good, courteous, cordial, efficient, friendly.

By Erma H. on 04/12/21
Everything was great.

By Clint J. on 04/08/21
Great J0b

By Brenda S. on 04/07/21
While he was here he found the issue with my system that I've been having for almost 2 years. Everything went great.

By Yonnie D. on 04/07/21
Spent over a week trying to reach A O Smith Hot Water Heaters just to find out, they have no service technicians in Nacogdoches area. Told me they would reimburse me so I started calling around. Thank you Nacogdoches Sheet Metal and Plumbing and especially Chase...
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Spent over a week trying to reach A O Smith Hot Water Heaters just to find out, they have no service technicians in Nacogdoches area. Told me they would reimburse me so I started calling around. Thank you Nacogdoches Sheet Metal and Plumbing and especially Chase for coming to my rescue. Hot water heater is working great.
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By Scott H. on 04/05/21
Friendly,competent, efficient

By Ron B. on 04/05/21
Went well.

By Betty G. on 03/31/21
It went will good. Chris helped me with my issues.

By Stephen A. on 03/23/21
Nick did a great job replacing our tankless water heater. He was quick, very informative, and professional.

By keith g. on 03/22/21
James R. was prompt, professional, and highly competent.

By Pamela C. on 03/18/21
This company was one of the few in the area that would work with me and the home owner's warranty company. Terry was so patient while I threw a fit with them on the phone for 30 minutes and the job was actually complete by the time they came back with the authoriza...
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This company was one of the few in the area that would work with me and the home owner's warranty company. Terry was so patient while I threw a fit with them on the phone for 30 minutes and the job was actually complete by the time they came back with the authorization code! Will definitely be calling NSM back for the next repair, provided I didn't scare them off.
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By keith g. on 03/18/21
Terry M. was prompt, professional, and highly competent.

By jim B. on 02/26/21
Notification of arrival was nice. Very professional and efficient.

By keith g. on 02/22/21
Apologies for the length of this review, but there’s a lot to say. If you could give a hundred stars, or a thousand, these people would deserve it. The early morning of 2/16/21 is now the all time record low temperature for Nacogdoches, minus 2 degrees F, and the...
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Apologies for the length of this review, but there’s a lot to say. If you could give a hundred stars, or a thousand, these people would deserve it. The early morning of 2/16/21 is now the all time record low temperature for Nacogdoches, minus 2 degrees F, and the accompanying blizzard deposited a half a foot of snow onto the roads, which were practically impassable. The electricity went out, and shortly thereafter so did our backup generator. Even though Nacogdoches Sheet Metal, Plumbing & A/C was also without power, the owner Jason B was dispatching service calls on his cell phone. Incredibly, the service technician James R was enroute within minutes, AND HE DROVE 30 MILES ON ICE COVERED ROADS TO GET HERE. He accurately diagnosed the problem and the backup generator was quickly brought back to life. I can only imagine how cold it would have been in the house without this emergency power. Additionally, even though our community is STILL reeling from this catastrophic storm, they’ve quickly dispatched plumbers Terry M and Nick S to repair plumbing and water heater damage as well. This type of extraordinary service has the effect of creating a exceptional brand with FIERCE CUSTOMER LOYALTY, and it’s the reason I do business with them. I am reminded of Herodotus, who in 440 b.c. wrote: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds”. BRAVO!!!
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By James on 02/13/21
If you need your GAS ON QUICKLY. DO NOT CALL THESE GUYS. It took almost a month to get someone to come out and spend five minutes to pressure test the line. I got every excuse possible. Broken leg, people out sick, short handed or hired new people. The service ...
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If you need your GAS ON QUICKLY. DO NOT CALL THESE GUYS. It took almost a month to get someone to come out and spend five minutes to pressure test the line. I got every excuse possible. Broken leg, people out sick, short handed or hired new people. The service tech that DID come out, both times were professional. They knew their business and were prompt and accurate. It cost $45 for the initial visit and $195 for the second visit to certify the line for CenterPoint to come out and install a meter.
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By Michelle K. on 02/09/21
McCreary

By dhousman45@gmail.com on 02/07/21
no comment

By Jessica B. on 01/13/21
Terry and Nacogdoches Sheet Metal & Plumbing have provided timely and excellent service. I am extremely satisfied and I highly recommend them.

By Brandon B. on 12/14/20
no comment

By Ashlee K. on 12/07/20
We have used this business three times since moving into our new house over the summer. They have been incredibly responsive, professional, and quick to troubleshoot problems. We will definitely continue using them and highly recommend as your go-to plumber.
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CALL TO SCHEDULE
936-564-5276

Select any employee to see all their reviews.

Christopher C
1 Year
Rating:
115 total reviews!
Terry M
10 Years
Rating:
25 total reviews!
Nick S
5 Years
Rating:
(11 total reviews)
Kenneth H
Rating:
(8 total reviews)
James R
Rating:
(8 total reviews)
Eric D
18 Years
Rating:
(8 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Nacogdoches Sheet Metal & Plumbing, LTD has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Nacogdoches Sheet Metal & Plumbing, LTD. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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