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By Tom L. on 03/26/19
Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while e...
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Brian did a terrific job today leading the split system installation team. He is extremely efficient in his work, as well as directed the team to complete the install in very professional manner. He's very knowledgeable about the equipment and the controls, while explaining their operation in an easy to understand manner.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By David L. on 03/22/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By David L. on 03/21/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By Zachary & Nicole S. on 03/20/19
We were very happy with the planning and installation of our mini splits. Thank you for your perfessionalism!!

By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Kevin Y. on 03/12/19
Michael H did a great job. I will use you guys for my next project!! Thank you very much!

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Diane S. on 03/01/19
Technicians, Electrician, & salesperson were extremely amicable, professional, competent. I'm very pleased

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality

By Richard Hopgood, D. on 02/24/19
All went well, but it hasn't been hot enough to try ac. Possible conversations in the future about additional units.

By James O. on 02/24/19
Can't wait for summer to cool off!!

By Paul G. on 02/24/19
Had a ductless hearing/cooling mini split installed and the installing team was Brian B and Cesar L. Both were professional and conscientious. Work inside with booties on, and used drop cloths. Made no mess and both cleaned up after themselves. The team walked me t...
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Had a ductless hearing/cooling mini split installed and the installing team was Brian B and Cesar L. Both were professional and conscientious. Work inside with booties on, and used drop cloths. Made no mess and both cleaned up after themselves. The team walked me through the new electrical installation and the new equipment. Great job would recommend this team to anyone.
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By Beth T. on 02/19/19
Process was easy from start to finish. Chip came out and got the ball rolling, and Cesar completed the installation in less than a day. They cleaned up after themselves, put things back when they were moved for installation, and wore work booties in the house. We h...
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Process was easy from start to finish. Chip came out and got the ball rolling, and Cesar completed the installation in less than a day. They cleaned up after themselves, put things back when they were moved for installation, and wore work booties in the house. We had a ductless heating/cooling minisplit installed. The whole team walked us through the process, worked quickly, and we are now able to be more energy efficient and be comfortable in our home, no matter the weather!
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By Alvan F. on 02/16/19
I am very pleased with the project. The whole process was very smooth from start to finish. The install crew were polite, clean and paid attention to every detail. Great job by all

By Robert & Jeannette C. on 02/15/19
The mini-splits are located on 3 sides of our home. We were especially pleased with the proposal to run the insulated tubing lines in the attic, rather than the much less attractive outside option.

By bob b. on 02/15/19
Ivan B installed a new Mitsubishi heat/ac unit. Very professional and courteous. Explained everything to my satisfaction, and very neat. Laid down drop cloths; covers on shoes. Cleaned up. Highly recommend NETR.
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Select any employee to see all their reviews.

Steve D
17 Years
Rating:
(23 total reviews)
Paul V
Rating:
(22 total reviews)
Kathy H
3 Years
Rating:
(21 total reviews)
Cesar L
Rating:
(20 total reviews)
Matthew C
1 Year
Rating:
(14 total reviews)
Kris U
24 Years
Rating:
(14 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Ryan S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
I am 25 years old. I live in Saugus, Ma. and I have been working in HVAC for 5 years. When I am not working, I am an avid outdoorsman. I enjoy fishing, hunting, hiking, rock climbing, and camping. Or just a simple walk with my wife and dog. Pretty much anything that has to do with the outdoors.
By ROBERT A. on 06/30/17
Very happy with overall process and installation. Knowledgeable sales and professional technicians.

By ROBERT A. on 06/29/17
CHIP WAS A KNOWLEDGEABLE SALES PERSON. CREW SHOWED UP WITH EVERYTHING WE TALKED ABOUT INCLUDING DIAGRAMS OF EVERYTHING. JOSE AND RYAN WERE ON TIME AND FINISHED A NICE NEAT INSTALLATION IN A DAY AND A HALF.

By Jennifer H. on 06/16/17
I had N.E.T.R. Inc. to install a ductless AC system to my apartment in ********** *** I flew to MA from CA and only stayed a week in ********* to help my son move into the off campus apartment. Since my time limit, I wanted to make sure all things be done in time. ...
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I had N.E.T.R. Inc. to install a ductless AC system to my apartment in ********** *** I flew to MA from CA and only stayed a week in ********* to help my son move into the off campus apartment. Since my time limit, I wanted to make sure all things be done in time. The team, including Brian, Jerry, Ryan, and Tim, showed up 7:00am and completed the job by 2:00pm. They were professional and efficient. Definitely a good choice.
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By Roberto C. on 06/03/17
This is the second time we hired N.E.T.R. and - once again - they did a fantastic job. The team was very efficient and completed the work on time. They explained what was happening at any point throughout the installation. They also listened and answered any questi...
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This is the second time we hired N.E.T.R. and - once again - they did a fantastic job. The team was very efficient and completed the work on time. They explained what was happening at any point throughout the installation. They also listened and answered any questions we may have for them. They went an extra mile to meet all of our requests. Last but not least, they were very polite and left the house clean at the end of each day. Not to mention the fact that we are extremely happy with our new air conditioning system. I highly recommend N.E.T.R.. A great experience from the very first encounter with our sales rep to the training on how to use our new air conditioning system.
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By Vladimir j. on 06/01/17
(No Comment)

By Janet C. on 05/31/17
James S & Ryan S did a great job. They gave her lots of pointers on how to use the system. Took her outside to show her what she needed to do to take care of unit. She was very impressed with their help.

By Janet M. on 04/17/17
I am happy with the system that was installed. The price was higher than I thought it would be. However, I am hoping it will be worth it when i'm using the system all summer. The workers were professional and polite. I also was happy that the job was able to commen...
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I am happy with the system that was installed. The price was higher than I thought it would be. However, I am hoping it will be worth it when i'm using the system all summer. The workers were professional and polite. I also was happy that the job was able to commence sooner than anticipated. Thank you
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By Lisa B. on 04/16/17
Jerry/ Adam/ Ryan arrived as scheduled (early) and installed everything; the system is working well. They discussed placement of units with me and advised the best places. They asked my opinion/ preference about everything, even though they probably know better ! ...
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Jerry/ Adam/ Ryan arrived as scheduled (early) and installed everything; the system is working well. They discussed placement of units with me and advised the best places. They asked my opinion/ preference about everything, even though they probably know better ! They cleaned up everywhere as if they had never even been at my home. From the sale, to the install scheduling, to the reminders, the whole process went well and I am pleased. This install team was nice, knowledgeable, showed me exactly what to do and finished in 5-7 hours. I would highly recommend NETR, Paul, the sales rep and this install team. Very happy !
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By Janet M. on 04/10/17
The N.E.T.R team was great. from Chip, in sales, to Ryan, Adam, Bryan, who installed, everyone was knowledgeable and professional. They worked constantly and efficiently, and the project was completed in one day. The system was thoroughly explained and I'm looking ...
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The N.E.T.R team was great. from Chip, in sales, to Ryan, Adam, Bryan, who installed, everyone was knowledgeable and professional. They worked constantly and efficiently, and the project was completed in one day. The system was thoroughly explained and I'm looking forward to testing it out! Thank you!
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By Janet M. on 04/08/17
The whole team from Chip in sales, to Adam, Jerry, Ryan and Bryan, that installed....super professional. They were clean and courteous, and explained the equipment fully. I have already recommended NETR to coworkers. Thanks to all! Can't wait for the warm weather to test it out!

By Frank B. on 04/04/17
Very pleased with the level and quality of work by all

By Geoff L. on 12/30/16
Everyone from Chip tothe installation techs were very friendly and professional to work with. We love our ductless ac units and have actually used the heat almost everyday. Can't wait to use the ac this summer. It also raised the value of our house, which is great too!

By James & Jody S. on 12/28/16
Everyone I dealt with was great-Pete, Chip, Larry, Ryan. Would definitely recommend to others

By Peter R. on 12/16/16
Great Job! Russell Dodd was so helpful and informative!. Ryan S and Jose L great install work!

By John M. on 12/07/16
The team from N.E.T.R. Inc were excellent. I first met with ******* who was very professional and insightful. ***** and **** who completed the install continued the positive experience. They kept me updated through out the process and did a wonderful job. I would h...
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The team from N.E.T.R. Inc were excellent. I first met with ******* who was very professional and insightful. ***** and **** who completed the install continued the positive experience. They kept me updated through out the process and did a wonderful job. I would highly recommend these guys.
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By Laura Giberson & Jonah V. on 12/05/16
The men who installed our unit were great! We were extremely pleased with the priceand quality-great value. Eleni was extremely helpful as well in communication via email

By Peter R. on 11/25/16
Ryan S and Jose L did a great job with the install. Real professionals! Strong technical and customer service skills. Answered all my questions and more. Super satisfied!

By Elisa van D. on 11/07/16
Ryan did a great job - he was kind, personable, hard working and efficient. Russell was very positive and he made the difference for us to decide to use NETR. Very organized, on time, very professional.

By Emma O. on 11/07/16
I would like to thank also the owner Mr.******* *********** - I am very impressed with the great service I have received from the N.E.T.R Team- manager ****** *, Installer of the units **** *., which I can rate as a 5*, It is a grate product ********** *** ********...
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I would like to thank also the owner Mr.******* *********** - I am very impressed with the great service I have received from the N.E.T.R Team- manager ****** *, Installer of the units **** *., which I can rate as a 5*, It is a grate product ********** *** ******** minisplit outdore unit with two the matching indoor units.. I am very happy with the all accommodations to install the in the time frame I wanted, Each person I have contact with in the N.E.T.R care for the customers and value the reputation of the company. I would definitely recommend the N.E.T.R company which is the Platinum distributor and the ductless mini split units for the cooling and heating of your home. Thanks you. **** ** .
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By Les B. on 10/26/16
It has been one week since we had our ********** Mini-Split installed, and thanks to **** * was a very smooth process. Arrived on time, was focused on the task, and had the system up and running by mid afternoon. **** was very knowledgeable about the product,explai...
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It has been one week since we had our ********** Mini-Split installed, and thanks to **** * was a very smooth process. Arrived on time, was focused on the task, and had the system up and running by mid afternoon. **** was very knowledgeable about the product,explaining usage,maintenance,etc. as well as a complete cleanup when done. I would also like to give a thanks to ***** and ******* for their quick work in submitting rebate forms. I would recommend NETR to others.
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