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781-933-6387
Fantastic service, completely lived up to their online review reputation. The install guys were professional and courteous, conscious about COVID and took precautions. They were accommodating to my project requests without complaint or issue. Every single person I have interacted with at the company has been honest, genuine and very personable, from my quote with Chip Moeckel, to the project manager Adam Hunt, and the amazing install team of Jerry, Jawon, Ivan and Damon, and finally anyone else I talked to on the phone. The entire project went off without a hitch, from start to finish, and even submitted my MassSave rebates for me.
I would highly recommend NETR for those looking into ductless Mini Split Heat/AC systems.
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WE had N.E.T.R. install mini splits in our house earlier this year, and just had them out for the Fall, end of season service. Terrance was fantastic. He showed up when he said, he cleaned & serviced each unit and took the time to show us a more efficient way to ...
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WE had N.E.T.R. install mini splits in our house earlier this year, and just had them out for the Fall, end of season service. Terrance was fantastic. He showed up when he said, he cleaned & serviced each unit and took the time to show us a more efficient way to set the AC on the remotes. Our experience to date with NETR has been excellent. From the installation, to the helpful office staff, to our service tech, Terrance. Top notch business.
Thank you
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They are professional and courteous.
Terrance did our maintenance check today and he was punctual, informative, polite and a pleasure to have him working at our home. He explained some of the options we could use as setting on our mini splits. It is always good to ...
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They are professional and courteous.
Terrance did our maintenance check today and he was punctual, informative, polite and a pleasure to have him working at our home. He explained some of the options we could use as setting on our mini splits. It is always good to have a review of the capabilities of these terrific machines. We have owned them and love their performance for 2 years.
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This was a great company to work with. They answered my request promptly, and the work was done in a timely fashion. The installers Christian and Damon were very professional and cleaned up after themselves. They were very nice young men and Christian made sure to ...
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This was a great company to work with. They answered my request promptly, and the work was done in a timely fashion. The installers Christian and Damon were very professional and cleaned up after themselves. They were very nice young men and Christian made sure to answer any questions before they left.
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Mike H. did the estimates of how much the work of installing the mini 5 splits and 2 compressors would cost. He helped advise us on the best practical locations and BTUs of the mini splits.
He was friendly and knowledgable.
He was very helpful with techni...
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Mike H. did the estimates of how much the work of installing the mini 5 splits and 2 compressors would cost. He helped advise us on the best practical locations and BTUs of the mini splits.
He was friendly and knowledgable.
He was very helpful with technical advise on how to eliminate the noisy drain pump attached to our mini split in our basement. He advised us that a PVC drain pipe would be our best option, therefor eliminating the pump altogether.
He is very knowledgeable with these Mitsubishi A/C - heating installations
He also followed up to be sure every thing was done by NETR to our satisfaction.
Everybody that we dealt with at NETR was excellent
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Adam H. came out to our house 2 or 3 times to be sure our mini splits were installed to our satisfaction.
He was very understanding with our request to move one of the outside compressors to a less visible place, even after the compressor was almost completely...
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Adam H. came out to our house 2 or 3 times to be sure our mini splits were installed to our satisfaction.
He was very understanding with our request to move one of the outside compressors to a less visible place, even after the compressor was almost completely installed. Adam had to have the electrician come out a second time to do this.
Adam also came out to our house a second time when we realized how noisy the water pump attached to our basement mini split was. He decided our best option was to run a PVC pipe to drain the water to a lower draining area in our basement, thus eliminating the noisy water pump all together.
For both the relocation of the compressor and running the water drain line he was totally
concerned with our needs to satisfy us as very happy customers with NETR.
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Jeff came out yesterday to install a PVC water drain on our mini split in our basement. Jeff did a great job responding to all my requests to install the drain with a good incline of the PVC pipe.
He left the work site nice and clean, very neat work with all th...
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Jeff came out yesterday to install a PVC water drain on our mini split in our basement. Jeff did a great job responding to all my requests to install the drain with a good incline of the PVC pipe.
He left the work site nice and clean, very neat work with all the drilling through the concrete and sheetrock walls and mounting of the PVC pipes.
He wore a mask every time I saw him respecting the covid rules.
He was friendly and polite.
Great job overall installing the drain.
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Everybody at NETR we dealt with was great. They did a great job installing our Mitsubishi mini splits. Every one of them was very knowledgeable and friendly.
They all acted positively and promptly to all our requests during this installation, even to a couple of ...
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Everybody at NETR we dealt with was great. They did a great job installing our Mitsubishi mini splits. Every one of them was very knowledgeable and friendly.
They all acted positively and promptly to all our requests during this installation, even to a couple of changes we made. The technicians left their areas of work neat and clean when they had finished.
Everybody that we came in contact with respected the covid rules.
NETR's price was lower that the one other company who we were considering.
These installations are very complex and I wanted a company very experienced in this type of work.
NETR does only Mitsubishi A/C - heat split installations and they do hundreds of them every year. I did not want a company that only installed a few every year.
I would highly recommend NETR.
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Terrence arrived promptly, and he performed cleaning and maintenance on our ductless AC unit. He observed COVID Safety protocols at all times, was friendly, and took the time to explain what he did and why. He worked efficiently and shared helpful information on ho...
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Terrence arrived promptly, and he performed cleaning and maintenance on our ductless AC unit. He observed COVID Safety protocols at all times, was friendly, and took the time to explain what he did and why. He worked efficiently and shared helpful information on how to maintain our unit going forward.
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Every step in the process of having ductless AC installed in our house went as smoothly as possible. Our sales rep, Jimmy, was friendly, informative, and responsive. Our two service techs who installed the system, Jeff and Christian, were timely, efficient, and uno...
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Every step in the process of having ductless AC installed in our house went as smoothly as possible. Our sales rep, Jimmy, was friendly, informative, and responsive. Our two service techs who installed the system, Jeff and Christian, were timely, efficient, and unobtrusive (although they were inside and outside our house for two full days, we were able to keep on with our daily routines with minimal need for adjustment due to their presence). And they were nice guys, too! I would recommend NETR unreservedly for any HVAC work you might need done.
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Christian and Alex did an excellent job of installing our Mitsubishi ductless A/C heat pump and 3 splits.
Both Christian and Alex are very knowledgable about installing these units.
They were both very pleasant to deal with.
They answered all our questions and th...
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Christian and Alex did an excellent job of installing our Mitsubishi ductless A/C heat pump and 3 splits.
Both Christian and Alex are very knowledgable about installing these units.
They were both very pleasant to deal with.
They answered all our questions and they explained how the units work in a way that we completely understood.
They thoroughly tested all the units before they left to make sure everything was operating properly.
I am hoping that they will be the guys assigned to install our second phase of these units.
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Christian and Alex did an excellent job of installing our Mitsubishi ductless A/C heat pump and 3 splits. Both Christian and Alex are very knowledgable about installing these units. They were both very pleasant to deal with. They answered all our questions and they...
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Christian and Alex did an excellent job of installing our Mitsubishi ductless A/C heat pump and 3 splits. Both Christian and Alex are very knowledgable about installing these units. They were both very pleasant to deal with. They answered all our questions and they explained how the units work in a way that we completely understood. They thoroughly tested all the units before they left to make sure everything was operating properly. I am hoping that they will be the guys assigned to install our second phase of these units.
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Jeff & Christian installed my whole house system. They were informative and professional. They did a fantastic job during the installation despite having to do the work during a heat wave. They always kept me informed as to what they were doing and asked how I ...
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Jeff & Christian installed my whole house system. They were informative and professional. They did a fantastic job during the installation despite having to do the work during a heat wave. They always kept me informed as to what they were doing and asked how I wanted things done. Great job, would highly recommend them
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781-933-6387
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to see all their reviews.
* Total number of reviews and star-ratings are based on
data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
1. Choose a
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Adam H.
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Alana C.
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Brian A.
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Brian B.
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Brian M.
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Cesar L.
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Chip M.
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Chris C.
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Christian F.
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Dana P.
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Derek P.
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Gregg H.
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Ivan b.
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James S.
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Jamie C.
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Jawon S.
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Jeff D.
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Jeremiah O.
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Joe L.
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Kevin R.
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Kris U.
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Larry L.
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Marlon C.
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Matthew C.
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Michael H.
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N.E.T.R. Team .
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PETER D.
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Paul V.
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Ray F.
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Robert R.
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Ryan S.
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Steve D.
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Terrence O.
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Tien T.


CALL TO SCHEDULE
781-933-6387
781-933-6387


Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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CALL TO SCHEDULE
781-933-6387
781-933-6387

Ryan S
has a 5-Star rating and leads the company in total reviews,
making this pro a ReviewBuzz Rockstar!





83 total reviews
I am 25 years old. I live in Saugus, Ma. and I have been working in HVAC for 5 years. When I am not working, I am an avid outdoorsman. I enjoy fishing, hunting, hiking, rock climbing, and camping. Or just a simple walk with my wife and dog. Pretty much anything that has to do with the outdoors.
I scheduled maintenance service for my AC/Heating units. Ryan S got here on time, he was courteous and polite. He spent several hours doing thorough cleaning of units and compressor. He was careful when he moved furniture and moved it back in when he finished. He...
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I scheduled maintenance service for my AC/Heating units. Ryan S got here on time, he was courteous and polite. He spent several hours doing thorough cleaning of units and compressor. He was careful when he moved furniture and moved it back in when he finished. He also put a plastic cover on his shoes to step into the house. Payment process was fast and easy. Before leaving he explained to me all he had done. A very good service provided by knowledgeable technician.
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Chip, the salesperson, was courteous and most helpful without being pushy. Ryan, the installer, was also courteous, pleasant, efficient, and clearly knew his job and how to complete it in an expeditious and professional manner. The electrician, Derrick, like Ryan, ...
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Chip, the salesperson, was courteous and most helpful without being pushy. Ryan, the installer, was also courteous, pleasant, efficient, and clearly knew his job and how to complete it in an expeditious and professional manner. The electrician, Derrick, like Ryan, clearly knows how to perform his job as well. What a pleasure this experience was!!
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that...
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My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that 2 work crews would be sent so that all installation would be completed in 1 day. On that day the technicians were due to arrive at 8 AM. Imagine my surprise when I went out to move my car at 7:30 and they were already here! Brian B, Ryan, Christian F and Ivan B introduced themselves by name (which is not often my experience with contractor staff I've not previously met). Brian explained how the work would progress, with the first step being to walk through the project with me. That accomplished they set to work. I was a bit concerned about foot traffic over rugs in the living room, but no worry. The technicians wore booties over their shoes and put down drop cloths so no one was walking directly on the rugs. I had explained that we have dogs and an indoor cat, and they were very careful to make sure the cat didn't escape. (The dogs were crated so no problem there.) They worked quietly with an electrician arriving around noon. By 2:30 all 3 units were installed inside and out. Christian instructed me on how to use the remote controls and also how to maintain the outside equipment in the winter. Definitely a great experience and happily warmer in the house now! And looking forward to being cooler in the summer.
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NETR was awesome. Chip did a great job explaining the products and process to me initially and Ryan S. killed it on the installation. He was on time, professional, and super efficient getting everything in and installed. He walked me through how to use the system a...
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NETR was awesome. Chip did a great job explaining the products and process to me initially and Ryan S. killed it on the installation. He was on time, professional, and super efficient getting everything in and installed. He walked me through how to use the system and couldn’t have been easier to work with.
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Ryan Spaulding was my HVAC installer this past week at my house here in Hingham, Mass.
Ryan is an obsessive compulsive (in a good way) individual who is thoughtful and was able to think out side of the box in a positive constructive manner. During the installation...
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Ryan Spaulding was my HVAC installer this past week at my house here in Hingham, Mass.
Ryan is an obsessive compulsive (in a good way) individual who is thoughtful and was able to think out side of the box in a positive constructive manner. During the installation there was a few issues that presented themselves and he took the time to positively think through the problems and come up with reasonable and innovative solutions. NETR,LLC is fortunate to have such a gem in their stable.
Sincerely, TOM LINCOLN
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N.E.T.R. is everything you would want in an HVAC contractor. The crew was on time, courteous, and extremely knowledgeable. The owner was engaged from the beginning and extremely helpful throughout the whole process of installing a new mini split system and servicin...
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N.E.T.R. is everything you would want in an HVAC contractor. The crew was on time, courteous, and extremely knowledgeable. The owner was engaged from the beginning and extremely helpful throughout the whole process of installing a new mini split system and servicing an existing one. I couldn't be happier with the results and would highly recommend them. As a genereal contractor/builder myself, I work with a lot of contractors, and I can say that these guys were hands down one of the best companies I have dealt with.
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Had NETR Inc. install a ductless air conditioner in my living room. What a wonderful team! I was especially impressed with Ryan S. He was on time, worked straight through without any break and cleaned up so well you'd never know he was there. He was patient with al...
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Had NETR Inc. install a ductless air conditioner in my living room. What a wonderful team! I was especially impressed with Ryan S. He was on time, worked straight through without any break and cleaned up so well you'd never know he was there. He was patient with all my questions and answered all to my understanding. I would highly recommend NETR Inc. if you're contemplating a ductless air conditioning system.
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We had Ryan do our installation of a multi-unit A/C system. NETR, Inc. was a GREAT choice. I had done some extensive research on many different companies that install split systems and went with NETR. I can't say enough about the professional knowledge that Ryan ha...
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We had Ryan do our installation of a multi-unit A/C system. NETR, Inc. was a GREAT choice. I had done some extensive research on many different companies that install split systems and went with NETR. I can't say enough about the professional knowledge that Ryan has about this process. He explained every step in the process about the installation and at the end explained in detail how to operate the system. He is a tremendous asset to NETR.
Steve and Linda Gould
Melrose, MA
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Jimmy "armed" with his apple I-Pad and his background with installations made the decision easy & comfortable. Ryan & Ivan could not have been easy to work with during the installation. When they were done the house was spotless. Many thanks to you all at N.E.T.R.,...
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Jimmy "armed" with his apple I-Pad and his background with installations made the decision easy & comfortable. Ryan & Ivan could not have been easy to work with during the installation. When they were done the house was spotless. Many thanks to you all at N.E.T.R., we are very pleased with our new ductless system.
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The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowled...
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The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowledgeable and polite. I will use these folks again and will recommend them for sure. Thank-you all.
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