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By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By Jennie & Rosemary B. on 04/09/19
Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. ...
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Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. Also the electrician was kind and courteous. They both worked well together & did neat work. Kudos to your team
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By Todd H. on 04/05/19
no comment

By MARK O. on 04/04/19
The installation technicians, Ceaser, Jawon, Christian, and Jerry were extremely professional, polite, and knowledgeable. We are extremely satisfied with our new heating/cooling system.

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By David L. on 03/22/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By David L. on 03/21/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By Zachary & Nicole S. on 03/20/19
We were very happy with the planning and installation of our mini splits. Thank you for your perfessionalism!!

By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Kevin Y. on 03/12/19
Michael H did a great job. I will use you guys for my next project!! Thank you very much!

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Diane S. on 03/01/19
Technicians, Electrician, & salesperson were extremely amicable, professional, competent. I'm very pleased

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
123 total reviews!
Jeremiah O
3 Years
Rating:
112 total reviews!
Ryan S
5 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(74 total reviews)
Brian B
25 Years
Rating:
(59 total reviews)
Ivan b
3 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Ryan S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
I am 25 years old. I live in Saugus, Ma. and I have been working in HVAC for 5 years. When I am not working, I am an avid outdoorsman. I enjoy fishing, hunting, hiking, rock climbing, and camping. Or just a simple walk with my wife and dog. Pretty much anything that has to do with the outdoors.
By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Sheryl R. on 12/12/18
My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that...
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My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that 2 work crews would be sent so that all installation would be completed in 1 day. On that day the technicians were due to arrive at 8 AM. Imagine my surprise when I went out to move my car at 7:30 and they were already here! Brian B, Ryan, Christian F and Ivan B introduced themselves by name (which is not often my experience with contractor staff I've not previously met). Brian explained how the work would progress, with the first step being to walk through the project with me. That accomplished they set to work. I was a bit concerned about foot traffic over rugs in the living room, but no worry. The technicians wore booties over their shoes and put down drop cloths so no one was walking directly on the rugs. I had explained that we have dogs and an indoor cat, and they were very careful to make sure the cat didn't escape. (The dogs were crated so no problem there.) They worked quietly with an electrician arriving around noon. By 2:30 all 3 units were installed inside and out. Christian instructed me on how to use the remote controls and also how to maintain the outside equipment in the winter. Definitely a great experience and happily warmer in the house now! And looking forward to being cooler in the summer.
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By Christian E. on 11/07/18
NETR was awesome. Chip did a great job explaining the products and process to me initially and Ryan S. killed it on the installation. He was on time, professional, and super efficient getting everything in and installed. He walked me through how to use the system a...
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NETR was awesome. Chip did a great job explaining the products and process to me initially and Ryan S. killed it on the installation. He was on time, professional, and super efficient getting everything in and installed. He walked me through how to use the system and couldn’t have been easier to work with.
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By Tom L. on 11/02/18
Ryan Spaulding was my HVAC installer this past week at my house here in Hingham, Mass. Ryan is an obsessive compulsive (in a good way) individual who is thoughtful and was able to think out side of the box in a positive constructive manner. During the installation...
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Ryan Spaulding was my HVAC installer this past week at my house here in Hingham, Mass. Ryan is an obsessive compulsive (in a good way) individual who is thoughtful and was able to think out side of the box in a positive constructive manner. During the installation there was a few issues that presented themselves and he took the time to positively think through the problems and come up with reasonable and innovative solutions. NETR,LLC is fortunate to have such a gem in their stable. Sincerely, TOM LINCOLN
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By Steve G. on 08/02/18
Michael, We love our 4 head system! I can't say enough on how pleased we were with the installation of our ac. Ryan was fantastic and informed us all the way to finish. Great Job!!

By Kane M. on 07/28/18
Chip answered his phone and reviewed proposal on a Saturday.u guys were up against 4 other companies. Thats why I chose N.E.T.R. Ryan and Dave were professional and highly skilled.

By Lee D. on 07/12/18
N.E.T.R. is everything you would want in an HVAC contractor. The crew was on time, courteous, and extremely knowledgeable. The owner was engaged from the beginning and extremely helpful throughout the whole process of installing a new mini split system and servicin...
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N.E.T.R. is everything you would want in an HVAC contractor. The crew was on time, courteous, and extremely knowledgeable. The owner was engaged from the beginning and extremely helpful throughout the whole process of installing a new mini split system and servicing an existing one. I couldn't be happier with the results and would highly recommend them. As a genereal contractor/builder myself, I work with a lot of contractors, and I can say that these guys were hands down one of the best companies I have dealt with.
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By josephine c. on 07/04/18
Had NETR Inc. install a ductless air conditioner in my living room. What a wonderful team! I was especially impressed with Ryan S. He was on time, worked straight through without any break and cleaned up so well you'd never know he was there. He was patient with al...
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Had NETR Inc. install a ductless air conditioner in my living room. What a wonderful team! I was especially impressed with Ryan S. He was on time, worked straight through without any break and cleaned up so well you'd never know he was there. He was patient with all my questions and answered all to my understanding. I would highly recommend NETR Inc. if you're contemplating a ductless air conditioning system.
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By Peter & Jennifer A. on 07/02/18
Ryan & Jawon were great!They did goo work and offered suggestions forthe best placement of units. They worked efficiently and left the place clean when finished.

By Steve G. on 06/27/18
We had Ryan do our installation of a multi-unit A/C system. NETR, Inc. was a GREAT choice. I had done some extensive research on many different companies that install split systems and went with NETR. I can't say enough about the professional knowledge that Ryan ha...
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We had Ryan do our installation of a multi-unit A/C system. NETR, Inc. was a GREAT choice. I had done some extensive research on many different companies that install split systems and went with NETR. I can't say enough about the professional knowledge that Ryan has about this process. He explained every step in the process about the installation and at the end explained in detail how to operate the system. He is a tremendous asset to NETR. Steve and Linda Gould Melrose, MA
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By Giovanni S. on 06/27/18
I had a ductless AC / Heater unit installed by Ryan at N.E.T.R. and I am completely satisfied with the outcome. Great product, Great Service! I would highly recommend N.E.T.R.

By Tom B. on 06/13/18
Our installers were great. They were here each day at 7:30 am and worked a full day. They always left the house clean. They answered all questions and told us what they were installing. The units are great and we would recommend your company. Thanks.

By Ronald L. on 06/11/18
Great Crew!

By Douglas F. on 05/18/18
Jimmy "armed" with his apple I-Pad and his background with installations made the decision easy & comfortable. Ryan & Ivan could not have been easy to work with during the installation. When they were done the house was spotless. Many thanks to you all at N.E.T.R.,...
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Jimmy "armed" with his apple I-Pad and his background with installations made the decision easy & comfortable. Ryan & Ivan could not have been easy to work with during the installation. When they were done the house was spotless. Many thanks to you all at N.E.T.R., we are very pleased with our new ductless system.
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By Al F. on 05/11/18
The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowled...
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The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowledgeable and polite. I will use these folks again and will recommend them for sure. Thank-you all.
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By Ronald L. on 05/09/18
Great customer service and respect for all property while on site.

By ALAN W. on 04/04/18
These guys are the essence of boy scouts! From start to finish these guys saw it through with me. Mike, Chip, Ryan, Brian... They analyzed, designed, planned, and implemented, etc. in a professional, kind, courteous, etc. manner. They used drop clothes and comm...
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These guys are the essence of boy scouts! From start to finish these guys saw it through with me. Mike, Chip, Ryan, Brian... They analyzed, designed, planned, and implemented, etc. in a professional, kind, courteous, etc. manner. They used drop clothes and common sense! When they left, they cleaned up too! They are my heroes!
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By Boris H. on 02/15/18
Amazing team. Installers worked hard and cheerfully during the worst whether of the whole year. Most polite and left the place completely clean. Very good work and product.

By Biagio R. on 12/11/17
Everyone did a great job, starting with Paul, then install with Ryan and Ivan, and finishing up with Steve with electric. My place was left clean just like it was when they started. Ver happy with the job. Glad I chose this company.
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