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By Mary O. on 05/28/20
Jerry was thorough, polite, hard-working, and respectful. Excellent work! Was very pleased with my installation today and with Jerry's professionalism.

By Sarah B. on 05/28/20
Christian and Ivan were wonderful to work with they were very respectful of our home and I hardly knew they were here! They were super helpful and informative with the instructions for the air conditioner and the whole experience was excellent

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Dr J Anthony G. on 05/08/20
I hired N.E.T.R. Inc. to install a Mitsubishi Ductless unit. Installers Gerry & Max and electrician Ian were on time, organized, knowledgeable, efficient, and courteous. They took their time and performed workmanship, which I’d describe as “Meticulous.” I ...
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I hired N.E.T.R. Inc. to install a Mitsubishi Ductless unit. Installers Gerry & Max and electrician Ian were on time, organized, knowledgeable, efficient, and courteous. They took their time and performed workmanship, which I’d describe as “Meticulous.” I cannot speak for any other members of N.E.T.R. Inc. workforce, but these 3 are a well oiled machine. However, If you extrapolate this out to the hiring standards / practices of this company .... Then I have NO hesitation recommending N.E.T.R. Inc.
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By MaryAnn T. on 04/15/20
N.E.T.R.is a very reputable company with the finest installation techs. Christian and Jawon were both awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for ...
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N.E.T.R.is a very reputable company with the finest installation techs. Christian and Jawon were both awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!..
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By MaryAnn T. on 04/15/20
N.E.T.R.is a very reputable company with the finest installation techs. Jawon and Christian were awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days!...
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N.E.T.R.is a very reputable company with the finest installation techs. Jawon and Christian were awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!...
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By Leo K. on 03/17/20
The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house c...
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The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house construction. In addition, they were patient in explaining an important change in what I thought would be the orientation of the outdoor unit. This took at least 3 tries on their part until I finally realized why their suggested orientation was optimal. Thanks to Dana and Jawon.
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By John N. on 03/17/20
My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions ...
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My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
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By John N. on 03/17/20
My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions ...
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My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
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By Janet & Ed S. on 02/27/20
Ray went above and beyond and keep me informed as to what he was doing and why. He was very neat and careful and even fixed a slamming storm door. He spent the time that seemed necessary inside and out to get the job done well.

By Mary H. on 02/20/20
We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an i...
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We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an installation plan that was discreet, minimalist and got us everything we needed. So I was hopeful, going into the installation itself. Well, Jerry, Jawan & Dana, our installation techs were phenomenal. They were precise, asked questions, took great care in the quality of their work. They cleaned up after themselves every day, were friendly and polite. And we are delighted with the job they did. Jerry, as the lead tech, really crushed it. He came early one morning to help me re-hang some art they'd had to take down, he was thorough, clear and patient, I can't say enough about Jerry and his crew.
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By Richard W. on 02/17/20
NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent,...
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NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent, and light hearted work crew we've had at the house in 20 years. They followed the procedures they outlined when we started the project. When there was an un-expected change they sat me down, explained the required change, and why it was impossible it could have been known during the estimation stage. Change order agreed, Back to Work! My wife and I were commenting that the fact that all of the work team have worked with NETR for 5-10 years really shows.
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By George and Susan C. on 02/14/20
Ray F. did a great job at our home today. He was very professional, friendly, and patient. We appreciate his assistance.

By Paige S. on 02/10/20
Ray ran an educational and clean process and went above and beyond with attention to what was needed on Mitsubishi split-system that hadn’t been maintained. Chris was really easy to schedule with and flexible.

By Adam M. on 01/04/20
N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating o...
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N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating or cooling work done in their home.
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By Timothy K. on 12/27/19
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward w...
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I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system.
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By Joseph C. on 12/22/19
Dana and Christian teamed up for my heat pump install. I was very pleased with their professionalism, friendliness and how swiftly they performed the job. I would totally recommend them. In fact, all my interactions with NETR were great. I felt valued but never pressured.
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
161 total reviews!
Jeremiah O
3 Years
Rating:
130 total reviews!
Ryan S
5 Years
Rating:
(83 total reviews)
Ivan b
3 Years
Rating:
(77 total reviews)
Adam H
10 Years
Rating:
(76 total reviews)
Brian B
25 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Paul V has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
27 total reviews
I have worked in the HVAC industry working at NETR for the last 3 years. As a PM Contracts Coordinator, I'm responsible to price, provide, & manage all new and existing maintenance contracts, as well as generating new maintenance customers, on both the commercial & residential sides of the business.
By Paul h. on 09/06/19
Knowledgeable, efficient and friendly--very professional. Will look forward to having them back for the second installation.

By Jennifer B. on 07/29/19
Loved the entire process.the staff at NETR is exceptional . Paul was an impeccable salesman - very patient and responsive. Brian and Jay - the installer and electrician were professional, courteous, and meticulous. I would highly recommend NETR without reservation.

By David & Judy M. on 07/16/19
Our salesman Paul was outstanding, that is why we referred him to our friends, which have both scheduled installations. Our installers Jerry and Terry are amazing! Polite and a pleasure to have in our home! We will continue to recommend NETR to all our friends and relatives.

By James & Phyllis H. on 07/14/19
Presentation of product at seminar was excellent. Response time to additional questions was excellent. Details of product and service was excellent. Preparatory work, photos, explanations and home visits were excellent. Paul, our salesman was above and beyond.

By Jennifer B. on 06/29/19
Lolved the entire process.the staff at NETR is exceptional . Paul was an impeccable salesman - very patient and responsive. Brian and Jay - the installer and electrician were professional, courteous, and meticulous. I would highly recommend NETR without reservation.

By Emily M. on 05/02/19
The whole N.E.T.R. team is wonderful! We got the estimate before Paul even left, follow up was clear and consistent, and the work was scheduled super quickly. Ceaser and Christian were really helpful, informative, and just super nice. They event put together the pa...
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The whole N.E.T.R. team is wonderful! We got the estimate before Paul even left, follow up was clear and consistent, and the work was scheduled super quickly. Ceaser and Christian were really helpful, informative, and just super nice. They event put together the paperwork for the Mass Save rebate (including addressing and stamping the envelope!). I'm very happy with the work and will be using N.E.T.R. again - and recommending them to everyone!
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By Michael & Patricia F. on 04/22/19
We first met with Paul Varonakis to discuss the job and pricing. Paul was fantastic in quicklyresponding to my emails and spent plenty of time with us during his consultation making sure we were comfortable with everything moving forward. Jerry & Derek performed th...
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We first met with Paul Varonakis to discuss the job and pricing. Paul was fantastic in quicklyresponding to my emails and spent plenty of time with us during his consultation making sure we were comfortable with everything moving forward. Jerry & Derek performed the installation without issue and leftthe area cleaner than when they arrived
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By MARGARET M. on 11/26/18
This company was so professional in every aspect of the installation. First, my meeting with Paul was not in the least stressful because there was no push to purchase and the estimate was given immediately. Then when all 3 installers arrived on a horrible, rainy da...
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This company was so professional in every aspect of the installation. First, my meeting with Paul was not in the least stressful because there was no push to purchase and the estimate was given immediately. Then when all 3 installers arrived on a horrible, rainy day they were prepared to enter my home with tarps and booties!! No mud dragged in. It took a total of 6 hours, start to finish with minimum disturbance!. Jerry, Matt C., and Jeff were all gentlemen who were diligent workers. My husband and I were both very impressed and totally pleased. I highly recommend this company to anyone!!
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By Angel M. on 10/14/18
From your sales person Paul-who explained clearly what exactly the job to be performed and the two amazing and very professional qualified installers of our 2 mini splits ac, we are very satisfied with the job. Well done.

By Julie C. on 08/28/18
This is the 3rd time I have used NETR. Everyone is professional and very courteous. Paul V is also very helpful with all of the rebate paperwork.

By Ms. Julio C. on 08/28/18
This is the 3rd time I have used NETR. Everyone is professional and very courteous. Paul V is also very helpful with all of the rebate paperwork

By Ronald M. on 02/17/18
Very pleased with Paul and thethree guys who installed the two units. The elctrician was also very good and removed a wire that was still alive hanging in my cellar

By Linda G. on 02/16/18
Will refer you to others. Paul Varonakis was excellent explaining options and work installers were very polite and cleaned everything up and asked for input when had to change line routing.

By Robert B. on 01/15/18
Paul in Sales assessed our needs, recommended the equipment and quickly set up a date for the installation. The installation team of Jerry and Ivan did a nice job today showing up at our home at the expected time and were very neat - carefully moving and protecting...
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Paul in Sales assessed our needs, recommended the equipment and quickly set up a date for the installation. The installation team of Jerry and Ivan did a nice job today showing up at our home at the expected time and were very neat - carefully moving and protecting our floors, rugs and furniture. They did a great job and went through the manual, explaining and showing us how to use and operate the system. Very efficient group - would highly recommend them for a ********** mini-split installation.
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By Lynn N. on 01/05/18
Paul Varonakis was excellent, thoroughly answering emails and being patient through delays or our end. The whole team was great. Jerry. Jawon,brian, and the electrician, and adam led the work well,even jumping in for a sick crew member.

By Mr. Danusiar and Mrs P. on 12/21/17
Paul Varonakis was professional and very responsive. Emailed me the steps to send in rebates and alos listed the documents I needed for the heat loan. Extremely personable and efficient. An Asset to your company!

By Biagio R. on 12/11/17
Everyone did a great job, starting with Paul, then install with Ryan and Ivan, and finishing up with Steve with electric. My place was left clean just like it was when they started. Ver happy with the job. Glad I chose this company.
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