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By Alan on 10/21/18
Every good thing you read about NETR is true. Great job - quick - neat - on time. Good advice on what to do and how to do it. Everyone involved was very competent, professional, and pleasant. We did develop a small problem a few months after installation, but ...
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Every good thing you read about NETR is true. Great job - quick - neat - on time. Good advice on what to do and how to do it. Everyone involved was very competent, professional, and pleasant. We did develop a small problem a few months after installation, but NETR fixed it quickly and at no charge. How many companies can you count on to do that--to really stand behind their work?
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By Barry N. on 10/20/18
Great and professional company top to bottom. Highly respected for the work they did for our installation.

By Ruth Ann D. on 10/19/18
James Smithell and Jeremiah were both outstanding. They explained the process and followed through in a very professional manner. We are very happy with N.E.T.R. Outstanding

By Darlene on 10/19/18
Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was s...
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Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was satisfied. Thank you to these three very kind and professional individuals.
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By John R. on 10/16/18
Very courteous, professional and thorough.

By Angel M. on 10/14/18
From your sales person Paul-who explained clearly what exactly the job to be performed and the two amazing and very professional qualified installers of our 2 mini splits ac, we are very satisfied with the job. Well done.

By Mr. & Mrs. M. on 10/12/18
Jerry and the installation team were great on site! Chip was wonderful to work with prior to installation and in helping get the reabte started after. Thank you!

By Susan F. on 10/12/18
We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out ...
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We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out of their control. They did everything in their power to make sure we got everything working the way it was supposed to and in a timely manner. Thank you for all your hard work!
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By Katherine F. R. on 10/12/18
I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N...
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I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N.E.T.R. was responsive, professional and thorough. Chip answered all of my questions promptly and listened to my concerns regarding where to place the indoor and outdoor units. The installation team, led by Brian B., was incredibly prompt, courteous and efficient.
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By Robin C. on 09/30/18
Matt D and Jerry did a great job - fast and efficient . Chip was great from estimate through final walk-through.

By Ms. Carol P. on 09/28/18
Very pleased with the company. Thank you

By Ann R. on 09/27/18
Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really ...
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Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really quick and painless. Jerry and his crew has a great attitude and a "get-to work" work ethic. Kudos to Jerry and his crew
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By Mark on 09/16/18
Great Job

By Mark on 09/16/18
Great Job

By Charlene M. on 09/13/18
Thank you, Jerry. My experience was most positive. You are extremelyknowledgeable and your professioanlism is outstanding.

By Erik D. on 09/09/18
Very pleased with my a/c installation -- Ivan B arrived right on time, along with Brian (electrician). Both did a terrific job, worked hard, finished early. Very pleased with how the a/c turned out. Thank you N.E.T.R !

By Barry N. on 09/07/18
Ivan, Cesar and Matt are the best I have work with in years, they are dedicated, professional and effective in the installation of the Mitsubishi mini split units they installed in my home. As a independent third party inspector on multi billion projects here in ...
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Ivan, Cesar and Matt are the best I have work with in years, they are dedicated, professional and effective in the installation of the Mitsubishi mini split units they installed in my home. As a independent third party inspector on multi billion projects here in New England I highly recommend these gentlemen and their company N.E.T.R . They are reliable, on time, on budget and a pleasure to work with. It was a pleasure having them at my home and will hire them again.
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By Stephen L. on 09/07/18
The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the ...
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The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the decision to use N.E.T.R. for the service and Jimmy S. and Adam H. arrived to review the plans with me for the installation of three units that would work best for my space. Three weeks later, Brian B. and Christian arrived to install the units. My brother had used this company five years earlier and recommended them to me. I was impressed with their knowledge, professionalism, and their commitment to making sure I was happy with the system, as well as the timely fashion in which the job was completed. I realized that my house was not equipped for central air so the ductless units were my only option. The finished product is neat, both inside and out, and efficient. I'm finally cool ....... and very happy. Stephen L.
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By Carol & Fred V. on 09/06/18
Excellent Job. Thank you Jawon.

By Amy H. on 09/02/18
Thank you for a job well Done!
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Kevin R
14 Years
Rating:
(4 total reviews)
Michael H
Rating:
(3 total reviews)
Chris C
11 Years
Rating:
(2 total reviews)
Larry L
42 Years
Rating:
(2 total reviews)
Marlon C
13 Years
Rating:
(1 total review)
Jamie C
10 Years
Rating:
(3 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jeremiah O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
116 total reviews
Jerry is 31 years old. He is a very respectful, reliable and a hard working young man with a professional attitude.
By Felix Rieper & Lauren B. on 11/30/16
Outstanding job overall. Everyone showed up at 8 am as agreed every morning and quality of the work was very good. Worker's were very responsive to suggestions and changes and concerned about the look of the project-well done!

By Maureen C. on 11/25/16
I definitely will recommend N.E.T.R. to others. I love my split system. Russell was so patient with questions. My team was outstanding. The woman in the office were also so helpful, courteous-great customer service. So sorry i'm late returing this form. I did the o...
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I definitely will recommend N.E.T.R. to others. I love my split system. Russell was so patient with questions. My team was outstanding. The woman in the office were also so helpful, courteous-great customer service. So sorry i'm late returing this form. I did the online survey. Jerry, Steve, and Jeff were outstanding.
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By Amy R. on 11/22/16
The installers were very professional-Please take note of that and I hope they can be rewarded for theirexceptional work. The office was also very easy to work with and very helpful. Thanks again to all involved for a great install!

By George B. on 11/21/16
****, **** and ***** were a pleasure to have in my home. They did their thing individually and as a team, professionally, courteously, and with respect to my home. And they were all over my house; in the basement, on all sides outside, and in every room. And when t...
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****, **** and ***** were a pleasure to have in my home. They did their thing individually and as a team, professionally, courteously, and with respect to my home. And they were all over my house; in the basement, on all sides outside, and in every room. And when they left, you wouldn't have known they were there, except we have new heating and cooling units in every room, condensers at both ends of the house, and distribution units in the basement and garage. And excellent job done by these three. Thanks ****, ****, and ****** And thanks **** ********* for hooking us up.
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By Joseph & Maryann C. on 11/11/16
Our only complaint is with the sales person-Russ. He sold us a unit that was not adequate for our space and would not return our calls. The company made right for his wrongs quickly & efficiently. I can not say enough about the workers. They were knowledgeable, ple...
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Our only complaint is with the sales person-Russ. He sold us a unit that was not adequate for our space and would not return our calls. The company made right for his wrongs quickly & efficiently. I can not say enough about the workers. They were knowledgeable, pleasant, and clean. We are very satisfied with our air conditioning and would recommend the company highly. Thank you
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By Mr. & Mrs. U. on 11/11/16
We appreciated the quality of professionalism by all the N.E.T.R., workers. Our experience was very positive and we couldn't be happier

By Katrina A. on 11/08/16
From my first contact with Chip to the last goodbye from Jerry and his crew, the NETR group was a breath of fresh air in this crazy world. They really, honestly love their jobs with NETR, citing the head of the company as a big reason. (That counts a LOT when I'm ...
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From my first contact with Chip to the last goodbye from Jerry and his crew, the NETR group was a breath of fresh air in this crazy world. They really, honestly love their jobs with NETR, citing the head of the company as a big reason. (That counts a LOT when I'm looking for a company to work with.) Beyond that, though, the installation guys were machines! My husband and I were astonished at their incredible skill and speed. It took 3 days to complete--incredible. With Chip's assistance (make no mistake, this was no "sales job"), we had a split-ductless cooling and heating system put in. (Yup, green tech), to augment a very old heating system, and to cool/dehumidify in the summer. And Chip was right: It works great!
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By Diane D. on 10/10/16
You were great to work with! I am recommending you to mmy friends

By Judith L. on 10/07/16
Overall very good experience. Only problem confused over the rebates which was ultimately resolved

By Kathy M. on 10/01/16
Very Pleased with the installation Adam & Jerry did . They were most informative & walked me through the operation of my unit. Chip was also very helpful and easy to work with. I highly recommend this company. Kathy M.

By Janet T. on 09/30/16
You were wonderful supporting me after the transformer problem by Eversource, talking with them about getting a new unit and not a fix, and with a timely installation during a hot summer! Kudos!

By Richard C. on 09/28/16
One of the best installations of anything I have ever had done! Adam and Jerry were very professional and polite. This crew was prompt, hardworking and obviously knew what they were doing. This was a scheduled three day installation and they always were here promp...
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One of the best installations of anything I have ever had done! Adam and Jerry were very professional and polite. This crew was prompt, hardworking and obviously knew what they were doing. This was a scheduled three day installation and they always were here promptly at 8AM. The installation was completed with time to spare. They always made sure drop clothes were down or wore shoe booties when inside the house to make sure the house didn't get dirty while going in and out. Any questions I had during the installation were promptly answered and special requests were incorporated if possible. The installed system was explained completely and clearly. My experience with this company has been nothing but professional right from the beginning. I would not hesitate to recommend NETR to anyone. I am obviously very pleased!
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By mullenk5@gmail.com on 09/23/16
Highly recommend N.E.T.R.Inc. Technicians Adam & Jerry were professional & very informative as to the systems operation. Took the time to walk me through the operations of the system. Chip was very helpful in suggesting the appropriate unit & he answered all my que...
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Highly recommend N.E.T.R.Inc. Technicians Adam & Jerry were professional & very informative as to the systems operation. Took the time to walk me through the operations of the system. Chip was very helpful in suggesting the appropriate unit & he answered all my questions fully. Great job done by all three!
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By Marcia J S. on 09/23/16
Once again, N.E.T.R. Provided exceptional service from the first phone call to the Office and then to the last goodbye after installation. Russell, the Senior Comfort Consultant, evaluated the situation , listened to our concerns and then provided us with a reaso...
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Once again, N.E.T.R. Provided exceptional service from the first phone call to the Office and then to the last goodbye after installation. Russell, the Senior Comfort Consultant, evaluated the situation , listened to our concerns and then provided us with a reasonable solution . Once again, job well done! We specifically requested Adam H. for the installation. We were very impressed with his knowledge, expertise and workmanship during our initial A/C installation three years ago. Once again, Adam along with Jerry provided exceptional friendly, professional and cleanly service. Job well done! NETR is an excellent company worth of your business.
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By Lee F. on 09/21/16
Jerry and Adam were great. They installed everything quickly, cleaned up as they went along, and explained the whole system to me. I couldn't have asked for more!

By Ryan F. on 09/19/16
Russell visited initially to review our needs and suggest a solution. He was super informed, helpful, and honest, jerry performed the installation. He was outstanding. I left a detailed review on Angie's list.com as well as the bbb.com site.

By Mr. & Mrs. P. on 09/19/16
Great installers. Thorough work. Both installers are a great asset to your company. I have already recommended your company to my neighbor.

By Joseph G. on 09/19/16
N.E.T.R., LLC works very very professional and courteous

By Roy H. on 09/12/16
Every person I had contact with was wonderful, professional,courteous and knowledgeable. We lovethe system so far. Can't wait to see how the heating part works. I am very satisfied withthe product, the installation, and the service.

By Pierre Brennecke & Ingrid B. on 09/12/16
Workers have done a great job installing the units.
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