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By Greg S. on 10/26/18
Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Th...
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Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Thank you Chip, Adam, Alana, Matt, Steve, and Caesar.
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By Erik D. on 10/23/18
I'm very satisfied with the installtion of my Mitsubishi ac units. From my first phone call, answered by a person, not a recording, I got the impression that N.E.T.R. was knowledgeable, organized, and enthusiastic. This was confirmed at every step of the installtio...
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I'm very satisfied with the installtion of my Mitsubishi ac units. From my first phone call, answered by a person, not a recording, I got the impression that N.E.T.R. was knowledgeable, organized, and enthusiastic. This was confirmed at every step of the installtion process. On the install date they were on time, ready to go and finished early. I would definitley recommend N.E.T.R. to anyone needing a split system ac
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By Alan on 10/21/18
Every good thing you read about NETR is true. Great job - quick - neat - on time. Good advice on what to do and how to do it. Everyone involved was very competent, professional, and pleasant. We did develop a small problem a few months after installation, but ...
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Every good thing you read about NETR is true. Great job - quick - neat - on time. Good advice on what to do and how to do it. Everyone involved was very competent, professional, and pleasant. We did develop a small problem a few months after installation, but NETR fixed it quickly and at no charge. How many companies can you count on to do that--to really stand behind their work?
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By Barry N. on 10/20/18
Great and professional company top to bottom. Highly respected for the work they did for our installation.

By Ruth Ann D. on 10/19/18
James Smithell and Jeremiah were both outstanding. They explained the process and followed through in a very professional manner. We are very happy with N.E.T.R. Outstanding

By Darlene on 10/19/18
Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was s...
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Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was satisfied. Thank you to these three very kind and professional individuals.
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By John R. on 10/16/18
Very courteous, professional and thorough.

By Angel M. on 10/14/18
From your sales person Paul-who explained clearly what exactly the job to be performed and the two amazing and very professional qualified installers of our 2 mini splits ac, we are very satisfied with the job. Well done.

By Mr. & Mrs. M. on 10/12/18
Jerry and the installation team were great on site! Chip was wonderful to work with prior to installation and in helping get the reabte started after. Thank you!

By Susan F. on 10/12/18
We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out ...
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We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out of their control. They did everything in their power to make sure we got everything working the way it was supposed to and in a timely manner. Thank you for all your hard work!
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By Katherine F. R. on 10/12/18
I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N...
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I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N.E.T.R. was responsive, professional and thorough. Chip answered all of my questions promptly and listened to my concerns regarding where to place the indoor and outdoor units. The installation team, led by Brian B., was incredibly prompt, courteous and efficient.
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By Robin C. on 09/30/18
Matt D and Jerry did a great job - fast and efficient . Chip was great from estimate through final walk-through.

By Ms. Carol P. on 09/28/18
Very pleased with the company. Thank you

By Ann R. on 09/27/18
Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really ...
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Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really quick and painless. Jerry and his crew has a great attitude and a "get-to work" work ethic. Kudos to Jerry and his crew
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By Mark on 09/16/18
Great Job

By Mark on 09/16/18
Great Job

By Charlene M. on 09/13/18
Thank you, Jerry. My experience was most positive. You are extremelyknowledgeable and your professioanlism is outstanding.

By Erik D. on 09/09/18
Very pleased with my a/c installation -- Ivan B arrived right on time, along with Brian (electrician). Both did a terrific job, worked hard, finished early. Very pleased with how the a/c turned out. Thank you N.E.T.R !

By Barry N. on 09/07/18
Ivan, Cesar and Matt are the best I have work with in years, they are dedicated, professional and effective in the installation of the Mitsubishi mini split units they installed in my home. As a independent third party inspector on multi billion projects here in ...
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Ivan, Cesar and Matt are the best I have work with in years, they are dedicated, professional and effective in the installation of the Mitsubishi mini split units they installed in my home. As a independent third party inspector on multi billion projects here in New England I highly recommend these gentlemen and their company N.E.T.R . They are reliable, on time, on budget and a pleasure to work with. It was a pleasure having them at my home and will hire them again.
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By Stephen L. on 09/07/18
The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the ...
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The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the decision to use N.E.T.R. for the service and Jimmy S. and Adam H. arrived to review the plans with me for the installation of three units that would work best for my space. Three weeks later, Brian B. and Christian arrived to install the units. My brother had used this company five years earlier and recommended them to me. I was impressed with their knowledge, professionalism, and their commitment to making sure I was happy with the system, as well as the timely fashion in which the job was completed. I realized that my house was not equipped for central air so the ductless units were my only option. The finished product is neat, both inside and out, and efficient. I'm finally cool ....... and very happy. Stephen L.
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Select any employee to see all their reviews.

Kris U
24 Years
Rating:
(14 total reviews)
Matthew C
1 Year
Rating:
(13 total reviews)
Brian M
3 Years
Rating:
(11 total reviews)
Brian A
13 Years
Rating:
(10 total reviews)
Gregg H
3 Years
Rating:
(7 total reviews)
PETER D
20 Years
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jeremiah O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
112 total reviews
Jerry is 31 years old. He is a very respectful, reliable and a hard working young man with a professional attitude.
By Joan H. J. on 05/16/17
I was totally pleased with NETR ...Jerry, and Steve and Jeff did the installation of my ductless heating and cooling. They were totally professional and worked through the rain in good humor with professional teamwork. It was admirable to note their helpfulness t...
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I was totally pleased with NETR ...Jerry, and Steve and Jeff did the installation of my ductless heating and cooling. They were totally professional and worked through the rain in good humor with professional teamwork. It was admirable to note their helpfulness to each other and 'know how' in assessing and finding solutions to a few difficult parts of the installation. They gave attention and answers to all my questions as the job progressed. BRAVO. Joan H. Johnson, Andover, MA
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By James M. on 05/10/17
The team we had to install our mini-split Mitsubishi ac/heating units and condensers were awesome! They were very professional and worked tirelessly to have our units installed. They were very friendly and didn't mind answering our questions. What a great team we h...
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The team we had to install our mini-split Mitsubishi ac/heating units and condensers were awesome! They were very professional and worked tirelessly to have our units installed. They were very friendly and didn't mind answering our questions. What a great team we had!! They stayed after the installation to make sure that our units worked and went over the remotes with us.
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By Barbara G. on 05/08/17
They worked quickly, cleanly and explained the proper way to use the system. I joked with Adam about how many times he stressed that I should keep the filters clean.

By James P. on 05/07/17
The service was excellent both Jerry and Tim were helpful and informative they knew their product and were very efficient

By Lisa B. on 05/01/17
Paul and the installation team were fantastic, start to finish. I am very pleased!

By Ronald C. on 04/24/17
My husband and I cannot say enough about Jerry Odom. He is a very nice young man. He was an excellent installer along with the young man who was with him. I wanted the unit centered on the wall and he was very understanding and brought the proper centering to my at...
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My husband and I cannot say enough about Jerry Odom. He is a very nice young man. He was an excellent installer along with the young man who was with him. I wanted the unit centered on the wall and he was very understanding and brought the proper centering to my attention. Both him and the young man with him were extremely neat and covered everything. After Jerry explained in detail on how to use the remote. We will definitely recommend NETR to our friends and I am sure we will be calling you in the future. We will ask for Jerry as the installer.
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By Janet M. on 04/17/17
I am happy with the system that was installed. The price was higher than I thought it would be. However, I am hoping it will be worth it when i'm using the system all summer. The workers were professional and polite. I also was happy that the job was able to commen...
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I am happy with the system that was installed. The price was higher than I thought it would be. However, I am hoping it will be worth it when i'm using the system all summer. The workers were professional and polite. I also was happy that the job was able to commence sooner than anticipated. Thank you
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By Nancy H. on 04/13/17
Jerry did a fantastic job. He worked very cleanly and efficiently. I give him 5 stars!

By Ven S. on 04/11/17
Great work by the entire project team-Eleni, Chip, Adam, Jerry , Jose!

By Frank B. on 04/04/17
Very pleased with the level and quality of work by all

By Leslie N. on 03/20/17
I would recommend N.E.T.R. to anyone looking for a premier cooling/heating system. High quality systems are, however, only one piece of the investment made. The crew that installed my system, Adam, Jose, and Jerry, were not only knowledgeable, but also worked t...
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I would recommend N.E.T.R. to anyone looking for a premier cooling/heating system. High quality systems are, however, only one piece of the investment made. The crew that installed my system, Adam, Jose, and Jerry, were not only knowledgeable, but also worked together as a team to complete the job efficiently with no impact to my day. Before I knew it, everything was complete and Adam was providing me with a comprehensive system operational review. I've worked within the Customer Service environment for many years, and know when I've received premier service!
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By George H. on 02/24/17
very professional, easy to talk to, cooperative and responsive. thank you.

By Sandra C. on 02/14/17
Jerry, Jose, and Adam are total professionals! Everything was explained to me and they made sure the units were installed exactly as I wanted. This was perhaps the cleanest job ever performed in my house! They vacuumed the rug before leaving! Thank you so much!

By Mr. & Mrs. A. on 02/02/17
Sales person was professional and courteous. Workers were also efficient. We were happy with the job done

By John & June C. on 12/28/16
The installation team were great, polite and informative.Your compnay did a superb job from start to finish they let us know what was being done and what to expect. I really can't say enough of how much they did to insure the workmanship of the productand the servi...
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The installation team were great, polite and informative.Your compnay did a superb job from start to finish they let us know what was being done and what to expect. I really can't say enough of how much they did to insure the workmanship of the productand the service of your company. Chip was wonderful to keep us informed on rebates and the progress of teh work being done
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By Richard C. on 12/12/16
From beginning to end this project was very professional. The installers were courteous and amenable to requested changes without arguement. They explained every step and the quality of their work is visible

By Felix Rieper & Lauren B. on 11/30/16
Outstanding job overall. Everyone showed up at 8 am as agreed every morning and quality of the work was very good. Worker's were very responsive to suggestions and changes and concerned about the look of the project-well done!

By Maureen C. on 11/25/16
I definitely will recommend N.E.T.R. to others. I love my split system. Russell was so patient with questions. My team was outstanding. The woman in the office were also so helpful, courteous-great customer service. So sorry i'm late returing this form. I did the o...
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I definitely will recommend N.E.T.R. to others. I love my split system. Russell was so patient with questions. My team was outstanding. The woman in the office were also so helpful, courteous-great customer service. So sorry i'm late returing this form. I did the online survey. Jerry, Steve, and Jeff were outstanding.
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By Amy R. on 11/22/16
The installers were very professional-Please take note of that and I hope they can be rewarded for theirexceptional work. The office was also very easy to work with and very helpful. Thanks again to all involved for a great install!

By George B. on 11/21/16
****, **** and ***** were a pleasure to have in my home. They did their thing individually and as a team, professionally, courteously, and with respect to my home. And they were all over my house; in the basement, on all sides outside, and in every room. And when t...
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****, **** and ***** were a pleasure to have in my home. They did their thing individually and as a team, professionally, courteously, and with respect to my home. And they were all over my house; in the basement, on all sides outside, and in every room. And when they left, you wouldn't have known they were there, except we have new heating and cooling units in every room, condensers at both ends of the house, and distribution units in the basement and garage. And excellent job done by these three. Thanks ****, ****, and ****** And thanks **** ********* for hooking us up.
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