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By Dongeun L. on 08/20/19
We recently installed a ductless air conditioning units in my house. Brian B. and Ivan B. were great! They came promptly, worked real professionally and cleaned up afterwards too! I loved their work!

By Ronald & Diane C. on 08/12/19
Ray was very pleasant and knowledgeable. He did a great job cleaning our air conditioning unit. Highly recommend him.

By David D. on 08/11/19
A great job and explained the problem clearly.

By Bernadette S. on 08/09/19
Great work. On time and professional. Cleaned up the work space each day. Explained everything they did. Went over how to use the mini split units. Outside and inside the installation went very well. Personable and pleasant. Would recommend to anyone.

By Philip B. on 08/06/19
Jerry did an outstanding job installing my Heat Pump. 1. He walked through the job with me and we laid it out together. He did exactly what I expected. 2. He is very courteous and thoughtful; great personality. 3. He continually cleaned up after himself. 4. Th...
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Jerry did an outstanding job installing my Heat Pump. 1. He walked through the job with me and we laid it out together. He did exactly what I expected. 2. He is very courteous and thoughtful; great personality. 3. He continually cleaned up after himself. 4. The installation is perfect, very neat. 5. He spent time with me afterwards to explain everything about how to maintain and operate the unit. Thanks very much!
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By Stephanie L. on 08/04/19
He was pleasant, efficient and did a good job.

By Maria P. on 08/03/19
When I was on the phone with Kris regarding an issue with my air conditioner he took his time to explain it all but most of all the way he did very soothing with out been negative ( I am a business owner but kris did not know that ) I am all about costumer service ...
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When I was on the phone with Kris regarding an issue with my air conditioner he took his time to explain it all but most of all the way he did very soothing with out been negative ( I am a business owner but kris did not know that ) I am all about costumer service , I give him a 10 he really impressed me hoping his owner appreciation Kris
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By Bill G. on 08/02/19
These guys did a nice job installing our system. Very neat workers. Just in time before the last 4 day heat way of 90 plus.

By Joseph N. on 07/30/19
This project was the 2nd install for me and for my mother's home. I am pleased with the work completed and doing business with the NETR team.

By Karl W. on 07/30/19
Every thing was A+ right from Mike's presentation in April to the handling of MASS SAVE paperwork. The finished product maintained the clean, contemporary lines of our home. We are more than 100% satisified.

By Jennifer B. on 07/29/19
Loved the entire process.the staff at NETR is exceptional . Paul was an impeccable salesman - very patient and responsive. Brian and Jay - the installer and electrician were professional, courteous, and meticulous. I would highly recommend NETR without reservation.

By Charles D. on 07/29/19
Ivan and his crew were on time for the installation. They were very neat and completed the installation in the estimated time. Ivan then gave my wife and me a thorough lesson in using the equipment.

By Irvin A. on 07/26/19
No Comment

By Sager A. on 07/26/19
NETR is the best. Highly competent and professional, honest, fair, and scrupulous. I don't think it's possible do to better. If NETR could run for president, it would win the nominations from both Democrats and Republicans. It's that kind of company.

By Chris D. on 07/25/19
N.E.T.R., LLC was the second service company to arrive for our a/c that went out during a heat wave. The first company spent 10 minutes and told us that the unit needed to be replaced. We then called N.E.T.R., LLC. The serviceman, Ray, spent time assessing the prob...
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N.E.T.R., LLC was the second service company to arrive for our a/c that went out during a heat wave. The first company spent 10 minutes and told us that the unit needed to be replaced. We then called N.E.T.R., LLC. The serviceman, Ray, spent time assessing the problem. He contacted the manufacturer of the unit to troubleshoot the issue and disassembled the unit and found that the wires leading to the board were not connected tightly. After tightening the connections, the unit worked! He saved us a TON of aggravation and money! He was personable, professional and efficient. We highly recommend N.E.T.R., LLC
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By Ellen K. on 07/25/19
Ray was helpful in no only doing maintenance on my split system, but explaining how to keep it working properly.

By Cate A. on 07/25/19
I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediatel...
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I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediately, scheduled a meeting for a site visit (Chip was great in the walk through--he was very thorough and reassuring, and offered great suggestions regarding my questions and concerns). Then I got my quote right away. The office was very accommodating regarding my downpayment and responsive to questions I had about some shrubbery that needed to be removed prior to the installation. Then Ivan and Terrence arrived to do the installation and It went off without a hitch. They even put little booties over their shoes so as not to drag dirt into the house! This company is great from start to finish. I will definitely encourage my neighbors to use them. Can't say enough good things!
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By Cate A. on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Cate on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Paul L. on 07/25/19
Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business ...
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Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business efficiently yet took the time to thoroughly answer my questions (and I do ask a lot). After the unit was installed he carefully explained all the functions of the unit. He walked me through what I needed to do to submit the rebate - which wasn’t much because they had filled out the form and provided an addressed envelope with postage. In conclusion, it was a very positive experience.
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
140 total reviews!
Jeremiah O
3 Years
Rating:
119 total reviews!
Ryan S
5 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(74 total reviews)
Ivan b
3 Years
Rating:
(71 total reviews)
Brian B
25 Years
Rating:
(69 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jeremiah O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
119 total reviews
Jerry is 31 years old. He is a very respectful, reliable and a hard working young man with a professional attitude.
By Philip B. on 08/06/19
Jerry did an outstanding job installing my Heat Pump. 1. He walked through the job with me and we laid it out together. He did exactly what I expected. 2. He is very courteous and thoughtful; great personality. 3. He continually cleaned up after himself. 4. Th...
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Jerry did an outstanding job installing my Heat Pump. 1. He walked through the job with me and we laid it out together. He did exactly what I expected. 2. He is very courteous and thoughtful; great personality. 3. He continually cleaned up after himself. 4. The installation is perfect, very neat. 5. He spent time with me afterwards to explain everything about how to maintain and operate the unit. Thanks very much!
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By Chuck P. on 06/15/19
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area ...
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We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them.
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By Caryn H. on 06/14/19
N.E.T.R. is a great company to do business with. They did an excellent job. The installation team, Steve, Matt, Terry, and Jerry were great: punctual, efficient, pleasant, and neat. Steve carefully explained how to operate the equipment. I would highly recommend th...
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N.E.T.R. is a great company to do business with. They did an excellent job. The installation team, Steve, Matt, Terry, and Jerry were great: punctual, efficient, pleasant, and neat. Steve carefully explained how to operate the equipment. I would highly recommend this company for residential air conditioning/ heating services.
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By Keith C. on 04/30/19
NETR has been fantastic. There pricing blew opponents away. There install job with Jerry, Christian, & Brian was amazing! It was clean, fast, and up to expectations!

By Travis & Marissa D. on 04/23/19
Cameon time and completed early! Even gave love to our dog Thank you

By Michael & Patricia F. on 04/22/19
We first met with Paul Varonakis to discuss the job and pricing. Paul was fantastic in quicklyresponding to my emails and spent plenty of time with us during his consultation making sure we were comfortable with everything moving forward. Jerry & Derek performed th...
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We first met with Paul Varonakis to discuss the job and pricing. Paul was fantastic in quicklyresponding to my emails and spent plenty of time with us during his consultation making sure we were comfortable with everything moving forward. Jerry & Derek performed the installation without issue and leftthe area cleaner than when they arrived
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By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Peter & Carmel O. on 04/11/19
We were very impressed with Jawon & Jerry. Polite, professional. and friendly. The installation was clean and well executed. They consulted with me of the place of installation on the wall and outside.One comment abouit installation of the exterior compressor-I cho...
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We were very impressed with Jawon & Jerry. Polite, professional. and friendly. The installation was clean and well executed. They consulted with me of the place of installation on the wall and outside.One comment abouit installation of the exterior compressor-I chose the spot so that was my decision, but i did not realize in advance the actual size/visual of it with the big white feed tubes/ It would be helpful to have images of the installation as I might have placed it a little differently on installation as i might have placed it a little differently.
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By Jennie & Rosemary B. on 04/09/19
Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. ...
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Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. Also the electrician was kind and courteous. They both worked well together & did neat work. Kudos to your team
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By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Alvan F. on 02/16/19
I am very pleased with the project. The whole process was very smooth from start to finish. The install crew were polite, clean and paid attention to every detail. Great job by all

By Michael R. on 12/31/18
Everyone at N.E.T.R,were extremely courteous and helpful,Jerry, Ivan, Christian and Matt D were, and great installation time

By Mr. & Mrs. M. on 12/28/18
Your workers were exceptional and courteous young men. They came fully prepared to work in my home on a day of foul weather(pouring rain). They all put on Booties when entering and leaving my home so as not to track in any mud or leave wet footprints. Aka had tarps...
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Your workers were exceptional and courteous young men. They came fully prepared to work in my home on a day of foul weather(pouring rain). They all put on Booties when entering and leaving my home so as not to track in any mud or leave wet footprints. Aka had tarps. Couldn't be happier with the workers or finished result
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By Maureen K. on 12/08/18
I thought I would need to have the condenser moved and they were very accomadating. But it turned out I didn't. Great team at N.E.T.R., from sales, installers, electrician to customer service. Thank you

By MARGARET M. on 11/26/18
This company was so professional in every aspect of the installation. First, my meeting with Paul was not in the least stressful because there was no push to purchase and the estimate was given immediately. Then when all 3 installers arrived on a horrible, rainy da...
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This company was so professional in every aspect of the installation. First, my meeting with Paul was not in the least stressful because there was no push to purchase and the estimate was given immediately. Then when all 3 installers arrived on a horrible, rainy day they were prepared to enter my home with tarps and booties!! No mud dragged in. It took a total of 6 hours, start to finish with minimum disturbance!. Jerry, Matt C., and Jeff were all gentlemen who were diligent workers. My husband and I were both very impressed and totally pleased. I highly recommend this company to anyone!!
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By Ruth Ann D. on 10/19/18
James Smithell and Jeremiah were both outstanding. They explained the process and followed through in a very professional manner. We are very happy with N.E.T.R. Outstanding

By Darlene on 10/19/18
Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was s...
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Jerry, Matt C, & Matt D installed mini splits in my home. They were awesome. They were respectful and made the 3 day process seamless. I highly recommend NETR Inc to provide this service. Absolutely no surprises and effective communication to make sure that I was satisfied. Thank you to these three very kind and professional individuals.
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By Angel M. on 10/14/18
From your sales person Paul-who explained clearly what exactly the job to be performed and the two amazing and very professional qualified installers of our 2 mini splits ac, we are very satisfied with the job. Well done.

By Mr. & Mrs. M. on 10/12/18
Jerry and the installation team were great on site! Chip was wonderful to work with prior to installation and in helping get the reabte started after. Thank you!
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