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By Paula O. on 07/13/19
Ray Fizpatrick

By charyl w. on 07/10/19
Ray is very professional, meticulous & thorough. He did a great job! Thanks again for the extra care cleaning our Mitsubishi Split Air.

By Michael J W. on 07/09/19
Mr. Ray Fitzpatrick arrived on time at 8:35 AM on July 9, 2019 to service our four indoor head units and the outside compressor. He was neat and careful in and around our property. Ray was thorough in his maintenance and took time to explain the procedures he was...
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Mr. Ray Fitzpatrick arrived on time at 8:35 AM on July 9, 2019 to service our four indoor head units and the outside compressor. He was neat and careful in and around our property. Ray was thorough in his maintenance and took time to explain the procedures he was performing. He answered our questions so we could understand both what he was doing and what we could do to maintain the equipment in peak operating condition. Mr. Fitzpatrick was convivial in all aspects during his visit. We are very happy with all of the staff at NETR, Inc. The split unit air conditioning system has been a wonderful addition to our home. We look forward to a long business relationship with NETR, Inc.
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By Thomas O. on 07/01/19
We had a ********* Mini Split installed by Ivan B on Saturday morning. He introduced himself to us and explained what he was going to do for the installation. He immediately began to protect our floors and personal property. He answered all our questions that we ha...
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We had a ********* Mini Split installed by Ivan B on Saturday morning. He introduced himself to us and explained what he was going to do for the installation. He immediately began to protect our floors and personal property. He answered all our questions that we had and was extremely knowledgeable about the install and the product operation, He was a total Professional and an Asset to N.E.T.R., LLC . Thank you very much for sending over your best installer. *** *** ***** *
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By Bob H. on 06/29/19
Ivan and Jimmy did an excellent job installing our new air conditioning system. They were pleasant, efficient, very neat and concerned about doing a good job. I highly recommend both the company and the installers.

By Mr & Mrs K. on 06/22/19
Excellent experience - great crew- great support. Couldn't be happier.

By Mr & Mrs. L. on 06/20/19
John and I were very pleased with the rapidity of the heating and cooling elements. Our house is 100% electric - our bills will go down!

By Frances F. on 06/20/19
Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure ...
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Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure to have you in our home.
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By Michael B. on 06/18/19
The service was excellent. Ray came and cleaned all units; he took his time cleaning them. He is very professional and he was able to answer our questions. I highly recommend him!!

By Mr. Oleg B. on 06/15/19
Brian's team delivered exactly as Chip promised, and we agreed upon. Chip, Alana and others at the office provided excellent support obtaining HEAT loan and always available over the phone and email. Thank you all, keep up the good job!

By Janet C. on 06/15/19
WE HAVE A SPLIT SYSTEM WHICH NEEDED DEEP CLEANING. RAY F********** ARRIVED RIGHT ON TIME AND DID A GREAT JOB CLEANING ALL 3 UNITS AND THE CONDENSER SHOWING US AS HE WENT ALONG WHAT HE WAS DOING. HE POINTED OUT ONE UNIT THAT WAS REAL MUSTY SMELLING. IT WAS DUE TO TH...
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WE HAVE A SPLIT SYSTEM WHICH NEEDED DEEP CLEANING. RAY F********** ARRIVED RIGHT ON TIME AND DID A GREAT JOB CLEANING ALL 3 UNITS AND THE CONDENSER SHOWING US AS HE WENT ALONG WHAT HE WAS DOING. HE POINTED OUT ONE UNIT THAT WAS REAL MUSTY SMELLING. IT WAS DUE TO THE WINTER USE OF A HUMIDIFIER WE USED DIRECTLY UNDER THE UNIT - SO WE WILL BE MOVING THAT NEXT YEAR. HE WAS VERY FRIENDLY, NEAT AND EFFICIENT.
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By Chuck P. on 06/15/19
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area ...
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We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them.
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By Janet G. on 06/14/19
Jeff and his team were great to work with and so glad this could be done in two days! N.E.T.R. made it easy, from the first call to having the rep Jimmy come out to scope the job to getting the paperwork to file with **** **** to get a zero percent loan. Having Jef...
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Jeff and his team were great to work with and so glad this could be done in two days! N.E.T.R. made it easy, from the first call to having the rep Jimmy come out to scope the job to getting the paperwork to file with **** **** to get a zero percent loan. Having Jeff explain how these new mini-splits will work made me feel I did the right thing and will enjoy having AC this summer and added warmth in the winter. I highly recommend N.E.T.R. and Jeff.
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By Caryn H. on 06/14/19
N.E.T.R. is a great company to do business with. They did an excellent job. The installation team, Steve, Matt, Terry, and Jerry were great: punctual, efficient, pleasant, and neat. Steve carefully explained how to operate the equipment. I would highly recommend th...
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N.E.T.R. is a great company to do business with. They did an excellent job. The installation team, Steve, Matt, Terry, and Jerry were great: punctual, efficient, pleasant, and neat. Steve carefully explained how to operate the equipment. I would highly recommend this company for residential air conditioning/ heating services.
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By Caryn H. on 06/14/19
NETR, INC. Is a great company to do business with. The technicians who installed our air conditioning/heating units Steve, Terry, Matt, and Jerry, were punctual, efficient, pleasant. Steve thoroughly explained how to operate the equipment. I would highly recommend this company.

By Steven R. on 06/13/19
no comment

By Stephen F. on 06/11/19
Brian B and his team did a great job installing our new Ductless Cooling and Heating System. They arrived as planned and finished within the time they projected. They were all professional and respectful of us and our home. Plus, they took the time to thoroughly ex...
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Brian B and his team did a great job installing our new Ductless Cooling and Heating System. They arrived as planned and finished within the time they projected. They were all professional and respectful of us and our home. Plus, they took the time to thoroughly explain the system and how we should operate it. Thank you Stephen
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By Siri N. on 06/07/19
Very professional, quick and reliable. Wonderful service!

By A. A. on 06/07/19
Ray Fitzpatrick came to service our two Mitsubishi units and he did a great job.

By Lucia L. on 06/07/19
This review is about Ray Fitzgerald who came to clean my Mr. Slim units (5 of them) and 2 Condensers. I’ve had these for 7 years and this is the first time that someone has thoroughly cleaned them (top to bottom). The previous technicians never bothered to open...
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This review is about Ray Fitzgerald who came to clean my Mr. Slim units (5 of them) and 2 Condensers. I’ve had these for 7 years and this is the first time that someone has thoroughly cleaned them (top to bottom). The previous technicians never bothered to open up the whole units and really get in there. All they did was wash the filters. There was mold and a lot of dirt, which had been there a while, even though we have these cleaned every year. In my estimation, I have spent close to $2,000 to have this clean-up done since 2012 ... it’s not cheap, believe me. Ray took special steps to thoroughly clean everything. He was great. He is also a very nice man ... he kept me and my sister in stitches telling us a few corny jokes (don’t quit your day job, Ray ... just kidding). I advise NETR, Inc. to have Ray train all the other technicians on how to do a better job when they clean other customers’ units ... I am sure that there are others who have had a similar experience. Thank you, Ray ...I’m glad that there are still good, decent people like you out there who take pride in doing their jobs correctly.
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
138 total reviews!
Jeremiah O
3 Years
Rating:
118 total reviews!
Ryan S
5 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(74 total reviews)
Ivan b
3 Years
Rating:
(68 total reviews)
Brian B
25 Years
Rating:
(66 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Jawon S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
56 total reviews
By Chuck P. on 06/15/19
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area ...
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We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them.
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By Carl S. on 05/21/19
When it finally all happened after some unexpected delays on our part to get necessary electrical service upgrades, the NETR crew was on time, intelligent, considerate, and paid attention to details. Perfectly professional and with a camaraderie that could only be ...
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When it finally all happened after some unexpected delays on our part to get necessary electrical service upgrades, the NETR crew was on time, intelligent, considerate, and paid attention to details. Perfectly professional and with a camaraderie that could only be there if they all trust each other's competence; led by Jeff D., the 3 - 4 man crew managed to get everything done in the allotted three day installation window with time to spare. And left us with no mess to clean up other than a little plaster dust that the subcontractor electrician (otherwise neat & tidy) left behind. Seriously, I wouldn't hesitate to recommend the crew, the subcontractor electrician, and NETR office team backing them up -- all very organized and competent -- right down to the detail of asking me for an honest review! Since they were all nice enough to deserve some praise, here it is.
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By Julia R. on 05/12/19
NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on th...
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NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on the unit function/maintenance/remote control use.
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By Travis & Marissa D. on 04/23/19
Cameon time and completed early! Even gave love to our dog Thank you

By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Peter & Carmel O. on 04/11/19
We were very impressed with Jawon & Jerry. Polite, professional. and friendly. The installation was clean and well executed. They consulted with me of the place of installation on the wall and outside.One comment abouit installation of the exterior compressor-I cho...
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We were very impressed with Jawon & Jerry. Polite, professional. and friendly. The installation was clean and well executed. They consulted with me of the place of installation on the wall and outside.One comment abouit installation of the exterior compressor-I chose the spot so that was my decision, but i did not realize in advance the actual size/visual of it with the big white feed tubes/ It would be helpful to have images of the installation as I might have placed it a little differently on installation as i might have placed it a little differently.
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By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality

By Joseph & Jacqueline T. on 02/13/19
Extremely pleased with the salesman and installers. Very professional.

By Roberta C. on 01/30/19
Jawon & Cesar were hard workersand professional. I think the units are a little expensive but hope when the summer comes they will be worth it.

By Jackie on 01/19/19
I had a wonderful experience with this team. They were very professional. James spent a great deal of time reviewing our options. Christian and Jason patiently explained every step in the installation process. I would highly recommend this team and N.E.T.R.Inc.

By Roberta C. on 01/16/19
Cesar and Jason were polite, knowledgeable and hard workers. I would highly recommend them. Roberta

By Stephanie Hirsch & Joseph C. on 01/08/19
I'm not familiar with thetechnology or comparative price, but I was very happy with the crew, including how polite and kind they were. Our house is very busy and they worked around us.

By Stephanie H. on 12/14/18
Very happy with the installation process of heat pumps... The crew was very polite and friendly, they communicated clearly, and they worked around our crazy/busy/cluttered house, leaving it cleaner than they found it. I hope that the pumps will work out well as our...
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Very happy with the installation process of heat pumps... The crew was very polite and friendly, they communicated clearly, and they worked around our crazy/busy/cluttered house, leaving it cleaner than they found it. I hope that the pumps will work out well as our heating/cooling system for our 1000 square foot home.
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By Ms. Carol L. on 11/27/18
Installers were courteous and efficient. It was easy having them in our house

By Betty G. on 11/26/18
Although we started later than the expected time because of miss communication between company & service men, Brian the electrician & Juwan the installer could not have been nicer or more efficient. They were very pleasant to deal with & the clean up was superb. Wo...
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Although we started later than the expected time because of miss communication between company & service men, Brian the electrician & Juwan the installer could not have been nicer or more efficient. They were very pleasant to deal with & the clean up was superb. Would not hesitate recommending this company to anyone . Paul V.was very knowledgeable & answered all our questions . Thanks to all of them.
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By Patricia T. on 11/05/18
I want to thank, beginning with Paul, and then the installation team of Ivan and Jawon for installing my new ductless heat/air conditioning system. They were courteous, prompt, responsive and professional. Oh yes, and patient with showing me how the system works af...
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I want to thank, beginning with Paul, and then the installation team of Ivan and Jawon for installing my new ductless heat/air conditioning system. They were courteous, prompt, responsive and professional. Oh yes, and patient with showing me how the system works after everything was cleaned up and ready to go.
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By Susan F. on 10/12/18
We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out ...
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We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out of their control. They did everything in their power to make sure we got everything working the way it was supposed to and in a timely manner. Thank you for all your hard work!
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