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By Mary H. on 02/20/20
We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an i...
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We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an installation plan that was discreet, minimalist and got us everything we needed. So I was hopeful, going into the installation itself. Well, Jerry, Jawan & Dana, our installation techs were phenomenal. They were precise, asked questions, took great care in the quality of their work. They cleaned up after themselves every day, were friendly and polite. And we are delighted with the job they did. Jerry, as the lead tech, really crushed it. He came early one morning to help me re-hang some art they'd had to take down, he was thorough, clear and patient, I can't say enough about Jerry and his crew.
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By Richard W. on 02/17/20
NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent,...
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NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent, and light hearted work crew we've had at the house in 20 years. They followed the procedures they outlined when we started the project. When there was an un-expected change they sat me down, explained the required change, and why it was impossible it could have been known during the estimation stage. Change order agreed, Back to Work! My wife and I were commenting that the fact that all of the work team have worked with NETR for 5-10 years really shows.
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By George and Susan C. on 02/14/20
Ray F. did a great job at our home today. He was very professional, friendly, and patient. We appreciate his assistance.

By Paige S. on 02/10/20
Ray ran an educational and clean process and went above and beyond with attention to what was needed on Mitsubishi split-system that hadn’t been maintained. Chris was really easy to schedule with and flexible.

By Adam M. on 01/04/20
N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating o...
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N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating or cooling work done in their home.
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By Timothy K. on 12/27/19
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward w...
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I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system.
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By Joseph C. on 12/22/19
Dana and Christian teamed up for my heat pump install. I was very pleased with their professionalism, friendliness and how swiftly they performed the job. I would totally recommend them. In fact, all my interactions with NETR were great. I felt valued but never pressured.

By Troy N. on 12/20/19
Fabulous company and fabulous installation team! Could not be happier with the crew. Very thorough, efficient, and helpful. We are very happy with the install and would recommend them!

By Amanda S. on 12/17/19
I recently had my gas furnace replaced by N.E.T.R. Inc., they did a terrific job. I was very impressed with how quick and seamless the entire process was. I will certainly use N.E.T.R. for any future services I may need.

By Sherry M. on 12/16/19
Dana P...from N.E.T.R. JUST INSTALLED MY SECOND MINI SPLIT SYSTEM. HES SO PROFESSIONAL .,AND DID AN AWESOME JOB...I HIGHLY RECOMMEND THIS COMPANY

By Sherry M. on 12/16/19
I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impre...
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I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impressed with. I interview other companies. No one comes close to N.E.T.R. SHERRY
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By Mary S. on 11/27/19
Christian, Brain and Jawon were excellent! Highly recommend N.E.T.R. LLC.

By Les M. on 11/25/19
Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very pr...
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Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very proud to have Ray representing their company.
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By Mary F. on 11/20/19
Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things ...
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Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things moving and finish the job on time in spite of the lousy weather. Each member of the team was very professional, knowledgable, courteous, and personable. They answered all my questions and provided me with instructions for operating & cleaning the interior units. Before leaving Jawon reviewed all of the paperwork with me and provided me with the form/info that I need to send to MassSave for my rebate. There was even a stamped envelope included for me to mail my rebate form. Thank you Jason, Dana, and Ivan for ensuring a smooth installation and a very positive experience.
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By Anne D. on 11/18/19
Ray was great! He was exactly on time. He was willing to explain everything that he was doing and what the results meant. He went over and above the call of duty!!!

By William S. on 11/18/19
I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to ...
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I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to build the whole system. They all were very professional, polite, and worked efficiently to complete the job. Raymond F. provided cleaning and preventive maintenance for the units that had been installed previously. He is very thorough, knowledgeable, and efficient in carrying out the details associated with the task. He enjoys, and is very effective at, explaining details of the operating units as well as the processes he is using to properly maintain each unit.
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By Charles P. on 11/10/19
They have been very easy to work with. You get real people on the phone. Technician arrived on time, and was very clean. We have been very pleased with their service

By Mr & Mrs M. on 11/04/19
We are very happy with the job and your employees from start to finish.

By Ms. Tiffany G. on 11/01/19
Great from start to finish

By Mr. Al H. on 11/01/19
Jerry and Terry's work was worth 5 stars. They were thorough, polite, made a couple of changes based on my input to put the branch box in the attic, resulting in shorter lines to 3 units than if was in the basement and they were able to direct one drain into an exi...
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Jerry and Terry's work was worth 5 stars. They were thorough, polite, made a couple of changes based on my input to put the branch box in the attic, resulting in shorter lines to 3 units than if was in the basement and they were able to direct one drain into an existing roof drain. All in all a job well done!
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
160 total reviews!
Jeremiah O
3 Years
Rating:
129 total reviews!
Ryan S
5 Years
Rating:
(83 total reviews)
Adam H
10 Years
Rating:
(76 total reviews)
Ivan b
3 Years
Rating:
(76 total reviews)
Brian B
25 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Jawon S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
62 total reviews
By Timothy K. on 12/27/19
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward w...
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I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system.
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By Tapani R. on 10/31/19
N.E.T.R. installed a 5-zone Mitsubishi minisplit system in our house. These guys are hard working and know their stuff. The project was also reasonably priced and was done in 3 days (plus 1 day for electrical upgrades to 200 amps). Highly recommended!

By Alicia K. on 10/15/19
These two gentleman were very professional. Went right to work Kept house clean The appointment the office told me was 7am they started at 8

By Stephanie L. on 08/04/19
He was pleasant, efficient and did a good job.

By Karl and Patricia W. on 07/12/19
We give Jawon S. and Jimmy five stars for the installation of the heating/cooling mini split system. Our all electric home will have reduced heating and cooling costs because of the use of the heat pump vs. resistance heating. We are thrilled with the whisper quiet...
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We give Jawon S. and Jimmy five stars for the installation of the heating/cooling mini split system. Our all electric home will have reduced heating and cooling costs because of the use of the heat pump vs. resistance heating. We are thrilled with the whisper quiet units and their streamlined look blending seamlessly in each room. The exterior piping matches well with our house trim and the heat pumps are not obtrusive. Jawon S. and Jimmy were the ultimate professionals. They were knowledgeable answering all of our questions about the installation and product operation in detail. They were skilled technicians, tackling a big project in three days. Whether working inside or outside the house you barely knew the were around, being the polite, respectful, helpful and quiet experts that they were. The worksite was orderly at the end of each day and absolutely no cleanup was necessary by us. We recommend N.E.T.R. INC. and in particular Jawon S. and Jimmy without hesitation.
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By jocelyn on 07/11/19
From start to finish NETR was professional, quick and efficient. Jimmy, the sales rep, was extremely thorough and understanding when it came to my difficult situation. He found the best options for the right cost and proper placement for install. The install techni...
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From start to finish NETR was professional, quick and efficient. Jimmy, the sales rep, was extremely thorough and understanding when it came to my difficult situation. He found the best options for the right cost and proper placement for install. The install technicians were friendly, clean and clear from the second they arrived to the minute they left. I am 100% happy and would highly recommend NETR!
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By Chuck P. on 06/15/19
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area ...
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We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them.
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By Carl S. on 05/21/19
When it finally all happened after some unexpected delays on our part to get necessary electrical service upgrades, the NETR crew was on time, intelligent, considerate, and paid attention to details. Perfectly professional and with a camaraderie that could only be ...
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When it finally all happened after some unexpected delays on our part to get necessary electrical service upgrades, the NETR crew was on time, intelligent, considerate, and paid attention to details. Perfectly professional and with a camaraderie that could only be there if they all trust each other's competence; led by Jeff D., the 3 - 4 man crew managed to get everything done in the allotted three day installation window with time to spare. And left us with no mess to clean up other than a little plaster dust that the subcontractor electrician (otherwise neat & tidy) left behind. Seriously, I wouldn't hesitate to recommend the crew, the subcontractor electrician, and NETR office team backing them up -- all very organized and competent -- right down to the detail of asking me for an honest review! Since they were all nice enough to deserve some praise, here it is.
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By Julia R. on 05/12/19
NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on th...
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NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on the unit function/maintenance/remote control use.
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By Travis & Marissa D. on 04/23/19
Cameon time and completed early! Even gave love to our dog Thank you

By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Peter & Carmel O. on 04/11/19
We were very impressed with Jawon & Jerry. Polite, professional. and friendly. The installation was clean and well executed. They consulted with me of the place of installation on the wall and outside.One comment abouit installation of the exterior compressor-I cho...
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We were very impressed with Jawon & Jerry. Polite, professional. and friendly. The installation was clean and well executed. They consulted with me of the place of installation on the wall and outside.One comment abouit installation of the exterior compressor-I chose the spot so that was my decision, but i did not realize in advance the actual size/visual of it with the big white feed tubes/ It would be helpful to have images of the installation as I might have placed it a little differently on installation as i might have placed it a little differently.
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By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality

By Joseph & Jacqueline T. on 02/13/19
Extremely pleased with the salesman and installers. Very professional.

By Roberta C. on 01/30/19
Jawon & Cesar were hard workersand professional. I think the units are a little expensive but hope when the summer comes they will be worth it.

By Jackie on 01/19/19
I had a wonderful experience with this team. They were very professional. James spent a great deal of time reviewing our options. Christian and Jason patiently explained every step in the installation process. I would highly recommend this team and N.E.T.R.Inc.

By Roberta C. on 01/16/19
Cesar and Jason were polite, knowledgeable and hard workers. I would highly recommend them. Roberta
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