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By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By Jennie & Rosemary B. on 04/09/19
Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. ...
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Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. Also the electrician was kind and courteous. They both worked well together & did neat work. Kudos to your team
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By Todd H. on 04/05/19
no comment

By MARK O. on 04/04/19
The installation technicians, Ceaser, Jawon, Christian, and Jerry were extremely professional, polite, and knowledgeable. We are extremely satisfied with our new heating/cooling system.

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By David L. on 03/22/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By David L. on 03/21/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By Zachary & Nicole S. on 03/20/19
We were very happy with the planning and installation of our mini splits. Thank you for your perfessionalism!!

By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Kevin Y. on 03/12/19
Michael H did a great job. I will use you guys for my next project!! Thank you very much!

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Diane S. on 03/01/19
Technicians, Electrician, & salesperson were extremely amicable, professional, competent. I'm very pleased

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
123 total reviews!
Jeremiah O
3 Years
Rating:
112 total reviews!
Ryan S
5 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(74 total reviews)
Brian B
25 Years
Rating:
(59 total reviews)
Ivan b
3 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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James S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
36 total reviews
By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By Joseph & Jacqueline T. on 02/13/19
Extremely pleased with the salesman and installers. Very professional.

By Mr. & Mrs. M. on 02/02/19
Had a great experience from start to finish. James Smithell was wonderful to work with. Appreciated his attention to the details and customer service. We would recommend himand your company.

By Jackie on 01/19/19
I had a wonderful experience with this team. They were very professional. James spent a great deal of time reviewing our options. Christian and Jason patiently explained every step in the installation process. I would highly recommend this team and N.E.T.R.Inc.

By Sherry M. on 01/01/19
All yur worker's were amzing especially Jimmy

By Maureen K. on 12/08/18
I thought I would need to have the condenser moved and they were very accomadating. But it turned out I didn't. Great team at N.E.T.R., from sales, installers, electrician to customer service. Thank you

By Ruth Ann D. on 10/19/18
James Smithell and Jeremiah were both outstanding. They explained the process and followed through in a very professional manner. We are very happy with N.E.T.R. Outstanding

By Laura M. on 08/23/18
(no comment)

By gail n. on 08/15/18
This was our third time using NETR, and they have been perfect every time. Jimmy Smithell was our representative and he did a great job setting up our installation and doing all the paper work so we could take advantage of the rebate being offered by the Mass Save ...
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This was our third time using NETR, and they have been perfect every time. Jimmy Smithell was our representative and he did a great job setting up our installation and doing all the paper work so we could take advantage of the rebate being offered by the Mass Save program. The installation went perfectly with Caesar in charge. We are very happy with their work and so thankful to have an efficient AC unit this hot summer.
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By Michael L. on 07/06/18
Jim S was very helpful in helping us determine the best place to install our Mitsubishi Unit. Brian B. was on time and well schooled on the Mitsubishi Unit we purchased. He was respectful of my time and my home.

By Douglas F. on 05/18/18
Jimmy "armed" with his apple I-Pad and his background with installations made the decision easy & comfortable. Ryan & Ivan could not have been easy to work with during the installation. When they were done the house was spotless. Many thanks to you all at N.E.T.R.,...
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Jimmy "armed" with his apple I-Pad and his background with installations made the decision easy & comfortable. Ryan & Ivan could not have been easy to work with during the installation. When they were done the house was spotless. Many thanks to you all at N.E.T.R., we are very pleased with our new ductless system.
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By Alex B. on 05/14/18
Wonderfully executed from start to finish. Jimmy was pleasant and knowledgeable and responded well to all questions in timely fashion. Install crew also did a great job and were courteous.

By gail n. on 05/01/18
We had our Mitsubishi air conditioner installed today by Brian B. He did an excellent job with the installation and was very respectful of my house as it was a rainy day and he had to keep going up and down the stairs. The unit works perfectly, and we are very happ...
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We had our Mitsubishi air conditioner installed today by Brian B. He did an excellent job with the installation and was very respectful of my house as it was a rainy day and he had to keep going up and down the stairs. The unit works perfectly, and we are very happy to have it ready for the warm weather. He made sure we understood how to operate it and went over the paperwork with us so we could apply for the rebate.
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By Roger F. on 02/22/18
I have nothing but high praise for your communication throughout, the knowledge and genuine concern for my needs. The quality of work performed by quality technicians. From First inquiry to final installation and beyond (think rebates). N.E.T.R. has earned my trust...
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I have nothing but high praise for your communication throughout, the knowledge and genuine concern for my needs. The quality of work performed by quality technicians. From First inquiry to final installation and beyond (think rebates). N.E.T.R. has earned my trust. Keep up the great work! Jimmy, Jeff, and Jerry -Thank you!
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By Shayne P. on 12/14/17
Great job on everything. You even helped with the Mass Save Loan

By David G. on 12/02/17
Great service from start to finish. Jimmy, Adam, Brian, Jeff, Ryan, Ivan-an all star team.

By Mr. & Mrs. H. on 11/25/17
Great project all around from sales, front office, to installation.

By Ellen M. on 11/25/17
From the first visit for the estimate to the installation day(s), everything went smoothly. Jimmy was responsive to emails, phone calls any questions we had. Highly recommend the NETR team!

By Bauhinia Di M. on 11/16/17
James Smithell was amazing. He was very prompt with communication and was extremely helpful in resubmitting paperwork to Mass Save for a rebate
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