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By Mary S. on 11/27/19
Christian, Brain and Jawon were excellent! Highly recommend N.E.T.R. LLC.

By Les M. on 11/25/19
Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very pr...
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Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very proud to have Ray representing their company.
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By Mary F. on 11/20/19
Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things ...
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Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things moving and finish the job on time in spite of the lousy weather. Each member of the team was very professional, knowledgable, courteous, and personable. They answered all my questions and provided me with instructions for operating & cleaning the interior units. Before leaving Jawon reviewed all of the paperwork with me and provided me with the form/info that I need to send to MassSave for my rebate. There was even a stamped envelope included for me to mail my rebate form. Thank you Jason, Dana, and Ivan for ensuring a smooth installation and a very positive experience.
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By Anne D. on 11/18/19
Ray was great! He was exactly on time. He was willing to explain everything that he was doing and what the results meant. He went over and above the call of duty!!!

By Charles P. on 11/10/19
They have been very easy to work with. You get real people on the phone. Technician arrived on time, and was very clean. We have been very pleased with their service

By Mr & Mrs M. on 11/04/19
We are very happy with the job and your employees from start to finish.

By Ms. Tiffany G. on 11/01/19
Great from start to finish

By Mr. Al H. on 11/01/19
Jerry and Terry's work was worth 5 stars. They were thorough, polite, made a couple of changes based on my input to put the branch box in the attic, resulting in shorter lines to 3 units than if was in the basement and they were able to direct one drain into an exi...
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Jerry and Terry's work was worth 5 stars. They were thorough, polite, made a couple of changes based on my input to put the branch box in the attic, resulting in shorter lines to 3 units than if was in the basement and they were able to direct one drain into an existing roof drain. All in all a job well done!
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By Mr & Mrs. T. on 10/30/19
This is our second experience with N.E.T.R. Chip and Adam were as pleasant and accommodating as the first time.

By Edward A. on 10/29/19
Jeff and Terry installed a four unit Mitsubishi multi zone ductless system in my home the last two days. I was impressed with their professionalism, as well as, the overall installation. Everything inside and out of the house looks great. Thank you Jeff for the...
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Jeff and Terry installed a four unit Mitsubishi multi zone ductless system in my home the last two days. I was impressed with their professionalism, as well as, the overall installation. Everything inside and out of the house looks great. Thank you Jeff for the strait-forward operating instructions. I’m looking forward to a cool summer next year.
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By Mr.Rubin S. on 10/26/19
Excellent work.

By Ms. Alicia K. on 10/25/19
Good team. Very profesional.

By david c. on 10/25/19
The Cesar, Ivan, and Jawon team were professional and courteous when installing mini-splits at my home. They did a great job and I would highly recommend them.

By Mr. Paul B. on 10/24/19
The crew had to finish up the next day but that was beyond their control. I was happy with the work and would recommend you all.

By Joan K. on 10/23/19
Jerry was very pleasant to have in the house. He was thorough in explaining the unit and in cleaning up. I enjoyed meeting him.

By Mr. Alan G. on 10/18/19
Your proposal was the best value among the several we got. Chip was great to work with during the process. Providing the materials for the Mass Save rebate was a nice touch.

By Mr.Ken B. on 10/17/19
Work performed on time. Look forward in using the Heating/Cooling system.

By Alicia K. on 10/15/19
These two gentleman were very professional. Went right to work Kept house clean The appointment the office told me was 7am they started at 8

By Marisol A. on 10/10/19
I scheduled maintenance service for my AC/Heating units. Ryan S got here on time, he was courteous and polite. He spent several hours doing thorough cleaning of units and compressor. He was careful when he moved furniture and moved it back in when he finished. He...
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I scheduled maintenance service for my AC/Heating units. Ryan S got here on time, he was courteous and polite. He spent several hours doing thorough cleaning of units and compressor. He was careful when he moved furniture and moved it back in when he finished. He also put a plastic cover on his shoes to step into the house. Payment process was fast and easy. Before leaving he explained to me all he had done. A very good service provided by knowledgeable technician.
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By Norman & Roberta W. on 10/10/19
Very good service and expertise.
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
160 total reviews!
Jeremiah O
3 Years
Rating:
126 total reviews!
Ryan S
5 Years
Rating:
(83 total reviews)
Adam H
10 Years
Rating:
(76 total reviews)
Ivan b
3 Years
Rating:
(74 total reviews)
Brian B
25 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Ivan b has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
74 total reviews
I am 34 years old. I have been working with NETR for about 2 1/2 years. I started out as a parts driver and moved up to the installation department. I spend most of my time with my family. I am a big fan of the Patriots, Red Sox and Celtics. I enjoy listening to all types of music.
By Adam L. on 09/26/19
No complaints, the system was installed on time and very professionally. Jeff and Ivan were very friendly and took the time to give us different options on the positioning of piping, units, etc. Paul, who quoted our system, and everyone else in the office were al...
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No complaints, the system was installed on time and very professionally. Jeff and Ivan were very friendly and took the time to give us different options on the positioning of piping, units, etc. Paul, who quoted our system, and everyone else in the office were also extremely helpful in helping us get our home energy audit and apply for a HEAT loan.
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By Sandy H. on 09/19/19
N.E.T.R. Installed our new ductless A/C and heat pump units recently. The entire operation was very professional and responsive. Ivan B. And Christian F. Who performed the installation work were here on time every day, were courteous, worked hard, and solved all pr...
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N.E.T.R. Installed our new ductless A/C and heat pump units recently. The entire operation was very professional and responsive. Ivan B. And Christian F. Who performed the installation work were here on time every day, were courteous, worked hard, and solved all problems encountered. They did an excellent job over the 3 day install process. They cleaned up after each day and made sure that everything worked at the end before they left. I would recommend NETR and these guys very highly to anyone who is interested in this type of system.
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By Bernadette S. on 08/09/19
Great work. On time and professional. Cleaned up the work space each day. Explained everything they did. Went over how to use the mini split units. Outside and inside the installation went very well. Personable and pleasant. Would recommend to anyone.

By Charles D. on 07/29/19
Ivan and his crew were on time for the installation. They were very neat and completed the installation in the estimated time. Ivan then gave my wife and me a thorough lesson in using the equipment.

By Cate on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Robert & Shirley H. on 07/12/19
Ivan and Jimmy did a great job. They were pleasant to work with and we enjoyed having them in our home.

By Thomas O. on 07/01/19
We had a ********* Mini Split installed by Ivan B on Saturday morning. He introduced himself to us and explained what he was going to do for the installation. He immediately began to protect our floors and personal property. He answered all our questions that we ha...
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We had a ********* Mini Split installed by Ivan B on Saturday morning. He introduced himself to us and explained what he was going to do for the installation. He immediately began to protect our floors and personal property. He answered all our questions that we had and was extremely knowledgeable about the install and the product operation, He was a total Professional and an Asset to N.E.T.R., LLC . Thank you very much for sending over your best installer. *** *** ***** *
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By Bob H. on 06/29/19
Ivan and Jimmy did an excellent job installing our new air conditioning system. They were pleasant, efficient, very neat and concerned about doing a good job. I highly recommend both the company and the installers.

By Frances F. on 06/20/19
Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure ...
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Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure to have you in our home.
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By Chuck P. on 06/15/19
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area ...
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We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them.
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By Joan R. on 05/22/19
Ivan and Jawon were excellent and very thorough. This company did a fabulous job from responding to our inquires immediately and wonderful follow through. We highly recommendation them as well ans Ivan and Jawon.

By Ms. Dorothy V. on 05/13/19
Your workers Ivan, Cesar, Christian and Derek were great, so good that I gave them all a hug when they were leaving.

By Julia R. on 05/12/19
NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on th...
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NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on the unit function/maintenance/remote control use.
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By Brad & Carol R. on 04/30/19
We are so pleased with our new system. We had purchased it for ac but have loved using it for heat this cold spring. James did a terrific job finding the best units ( wall and floor model) for our difficult installation. Installation crew was terrific. Very neat an...
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We are so pleased with our new system. We had purchased it for ac but have loved using it for heat this cold spring. James did a terrific job finding the best units ( wall and floor model) for our difficult installation. Installation crew was terrific. Very neat and efficient. Great guys to have working on the house. We were so pleased with the $948.00 rebate from Eversource too!
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By George and Susan C. on 04/18/19
The team was very professional and efficient as well as respectful. The job was well done with minimal disruption. They demonstrated and explained how to use the units and answered any questions we had. We will recommend this company to our friends and family.

By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By Todd H. on 04/05/19
no comment

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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