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By Dongeun L. on 08/20/19
We recently installed a ductless air conditioning units in my house. Brian B. and Ivan B. were great! They came promptly, worked real professionally and cleaned up afterwards too! I loved their work!

By Ronald & Diane C. on 08/12/19
Ray was very pleasant and knowledgeable. He did a great job cleaning our air conditioning unit. Highly recommend him.

By David D. on 08/11/19
A great job and explained the problem clearly.

By Bernadette S. on 08/09/19
Great work. On time and professional. Cleaned up the work space each day. Explained everything they did. Went over how to use the mini split units. Outside and inside the installation went very well. Personable and pleasant. Would recommend to anyone.

By Philip B. on 08/06/19
Jerry did an outstanding job installing my Heat Pump. 1. He walked through the job with me and we laid it out together. He did exactly what I expected. 2. He is very courteous and thoughtful; great personality. 3. He continually cleaned up after himself. 4. Th...
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Jerry did an outstanding job installing my Heat Pump. 1. He walked through the job with me and we laid it out together. He did exactly what I expected. 2. He is very courteous and thoughtful; great personality. 3. He continually cleaned up after himself. 4. The installation is perfect, very neat. 5. He spent time with me afterwards to explain everything about how to maintain and operate the unit. Thanks very much!
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By Stephanie L. on 08/04/19
He was pleasant, efficient and did a good job.

By Maria P. on 08/03/19
When I was on the phone with Kris regarding an issue with my air conditioner he took his time to explain it all but most of all the way he did very soothing with out been negative ( I am a business owner but kris did not know that ) I am all about costumer service ...
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When I was on the phone with Kris regarding an issue with my air conditioner he took his time to explain it all but most of all the way he did very soothing with out been negative ( I am a business owner but kris did not know that ) I am all about costumer service , I give him a 10 he really impressed me hoping his owner appreciation Kris
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By Bill G. on 08/02/19
These guys did a nice job installing our system. Very neat workers. Just in time before the last 4 day heat way of 90 plus.

By Joseph N. on 07/30/19
This project was the 2nd install for me and for my mother's home. I am pleased with the work completed and doing business with the NETR team.

By Karl W. on 07/30/19
Every thing was A+ right from Mike's presentation in April to the handling of MASS SAVE paperwork. The finished product maintained the clean, contemporary lines of our home. We are more than 100% satisified.

By Jennifer B. on 07/29/19
Loved the entire process.the staff at NETR is exceptional . Paul was an impeccable salesman - very patient and responsive. Brian and Jay - the installer and electrician were professional, courteous, and meticulous. I would highly recommend NETR without reservation.

By Charles D. on 07/29/19
Ivan and his crew were on time for the installation. They were very neat and completed the installation in the estimated time. Ivan then gave my wife and me a thorough lesson in using the equipment.

By Irvin A. on 07/26/19
No Comment

By Sager A. on 07/26/19
NETR is the best. Highly competent and professional, honest, fair, and scrupulous. I don't think it's possible do to better. If NETR could run for president, it would win the nominations from both Democrats and Republicans. It's that kind of company.

By Chris D. on 07/25/19
N.E.T.R., LLC was the second service company to arrive for our a/c that went out during a heat wave. The first company spent 10 minutes and told us that the unit needed to be replaced. We then called N.E.T.R., LLC. The serviceman, Ray, spent time assessing the prob...
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N.E.T.R., LLC was the second service company to arrive for our a/c that went out during a heat wave. The first company spent 10 minutes and told us that the unit needed to be replaced. We then called N.E.T.R., LLC. The serviceman, Ray, spent time assessing the problem. He contacted the manufacturer of the unit to troubleshoot the issue and disassembled the unit and found that the wires leading to the board were not connected tightly. After tightening the connections, the unit worked! He saved us a TON of aggravation and money! He was personable, professional and efficient. We highly recommend N.E.T.R., LLC
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By Ellen K. on 07/25/19
Ray was helpful in no only doing maintenance on my split system, but explaining how to keep it working properly.

By Cate A. on 07/25/19
I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediatel...
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I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediately, scheduled a meeting for a site visit (Chip was great in the walk through--he was very thorough and reassuring, and offered great suggestions regarding my questions and concerns). Then I got my quote right away. The office was very accommodating regarding my downpayment and responsive to questions I had about some shrubbery that needed to be removed prior to the installation. Then Ivan and Terrence arrived to do the installation and It went off without a hitch. They even put little booties over their shoes so as not to drag dirt into the house! This company is great from start to finish. I will definitely encourage my neighbors to use them. Can't say enough good things!
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By Cate A. on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Cate on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Paul L. on 07/25/19
Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business ...
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Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business efficiently yet took the time to thoroughly answer my questions (and I do ask a lot). After the unit was installed he carefully explained all the functions of the unit. He walked me through what I needed to do to submit the rebate - which wasn’t much because they had filled out the form and provided an addressed envelope with postage. In conclusion, it was a very positive experience.
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
140 total reviews!
Jeremiah O
3 Years
Rating:
119 total reviews!
Ryan S
5 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(74 total reviews)
Ivan b
3 Years
Rating:
(71 total reviews)
Brian B
25 Years
Rating:
(69 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Ivan b has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
71 total reviews
I am 34 years old. I have been working with NETR for about 2 1/2 years. I started out as a parts driver and moved up to the installation department. I spend most of my time with my family. I am a big fan of the Patriots, Red Sox and Celtics. I enjoy listening to all types of music.
By Bernadette S. on 08/09/19
Great work. On time and professional. Cleaned up the work space each day. Explained everything they did. Went over how to use the mini split units. Outside and inside the installation went very well. Personable and pleasant. Would recommend to anyone.

By Charles D. on 07/29/19
Ivan and his crew were on time for the installation. They were very neat and completed the installation in the estimated time. Ivan then gave my wife and me a thorough lesson in using the equipment.

By Cate on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Thomas O. on 07/01/19
We had a ********* Mini Split installed by Ivan B on Saturday morning. He introduced himself to us and explained what he was going to do for the installation. He immediately began to protect our floors and personal property. He answered all our questions that we ha...
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We had a ********* Mini Split installed by Ivan B on Saturday morning. He introduced himself to us and explained what he was going to do for the installation. He immediately began to protect our floors and personal property. He answered all our questions that we had and was extremely knowledgeable about the install and the product operation, He was a total Professional and an Asset to N.E.T.R., LLC . Thank you very much for sending over your best installer. *** *** ***** *
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By Bob H. on 06/29/19
Ivan and Jimmy did an excellent job installing our new air conditioning system. They were pleasant, efficient, very neat and concerned about doing a good job. I highly recommend both the company and the installers.

By Frances F. on 06/20/19
Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure ...
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Jeff D., IvanB., and Brian B. are an incredible team. Clean, neat, and very professional. The company’s philosophy of respect is carried through on these gentlemen’s performances. NETR, Inc. Is very fortunate to have a very dedicated group. It was our pleasure to have you in our home.
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By Chuck P. on 06/15/19
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area ...
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We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them.
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By Joan R. on 05/22/19
Ivan and Jawon were excellent and very thorough. This company did a fabulous job from responding to our inquires immediately and wonderful follow through. We highly recommendation them as well ans Ivan and Jawon.

By Ms. Dorothy V. on 05/13/19
Your workers Ivan, Cesar, Christian and Derek were great, so good that I gave them all a hug when they were leaving.

By Julia R. on 05/12/19
NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on th...
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NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on the unit function/maintenance/remote control use.
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By Brad & Carol R. on 04/30/19
We are so pleased with our new system. We had purchased it for ac but have loved using it for heat this cold spring. James did a terrific job finding the best units ( wall and floor model) for our difficult installation. Installation crew was terrific. Very neat an...
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We are so pleased with our new system. We had purchased it for ac but have loved using it for heat this cold spring. James did a terrific job finding the best units ( wall and floor model) for our difficult installation. Installation crew was terrific. Very neat and efficient. Great guys to have working on the house. We were so pleased with the $948.00 rebate from Eversource too!
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By George and Susan C. on 04/18/19
The team was very professional and efficient as well as respectful. The job was well done with minimal disruption. They demonstrated and explained how to use the units and answered any questions we had. We will recommend this company to our friends and family.

By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By Todd H. on 04/05/19
no comment

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Alvan F. on 02/16/19
I am very pleased with the project. The whole process was very smooth from start to finish. The install crew were polite, clean and paid attention to every detail. Great job by all

By bob b. on 02/15/19
Ivan B installed a new Mitsubishi heat/ac unit. Very professional and courteous. Explained everything to my satisfaction, and very neat. Laid down drop cloths; covers on shoes. Cleaned up. Highly recommend NETR.
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